Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.7 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Workamajig
Score 7.2 out of 10
N/A
Workamajig is a project management system with capabilities such as file sharing, resource management, and revenue projection.
$41
per month per user
Pricing
BasecampJotformWorkamajig
Editions & Modules
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
In-house
$41
per month per user
Agency
$41
per month per user
Enterprise
Contact
per month per user
Offerings
Pricing Offerings
BasecampJotformWorkamajig
Free Trial
YesYesNo
Free/Freemium Version
YesYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BasecampJotformWorkamajig
Considered Multiple Products
Basecamp
Chose Basecamp
My previous company felt that it was an "all in one" platform because it was one place to house our documents, it has the messaging option, and it was easy to keep track of important dates through it where clients/assisting teams could see.
Jotform
Chose Jotform
JotForm is SO much more flexible with the design. There are way more options as to how simple or complex you want to make your form. You also have the ability to make a classic form all on one page or make a card form, where you flip through clicking next after every answer. …
Workamajig

No answer on this topic

Features
BasecampJotformWorkamajig
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
8.9
124 Ratings
14% above category average
Jotform
-
Ratings
Workamajig
4.9
13 Ratings
45% below category average
Task Management9.3123 Ratings00 Ratings8.013 Ratings
Resource Management9.2103 Ratings00 Ratings5.513 Ratings
Gantt Charts6.843 Ratings00 Ratings6.16 Ratings
Scheduling8.699 Ratings00 Ratings5.011 Ratings
Workflow Automation8.772 Ratings00 Ratings4.011 Ratings
Team Collaboration9.7123 Ratings00 Ratings5.013 Ratings
Support for Agile Methodology9.451 Ratings00 Ratings3.07 Ratings
Support for Waterfall Methodology8.748 Ratings00 Ratings3.07 Ratings
Document Management9.6115 Ratings00 Ratings4.013 Ratings
Email integration8.4101 Ratings00 Ratings5.510 Ratings
Mobile Access8.8100 Ratings00 Ratings1.08 Ratings
Timesheet Tracking9.248 Ratings00 Ratings8.011 Ratings
Change request and Case Management9.458 Ratings00 Ratings4.08 Ratings
Budget and Expense Management8.342 Ratings00 Ratings7.010 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
8.0
42 Ratings
3% above category average
Jotform
-
Ratings
Workamajig
6.7
10 Ratings
14% below category average
Quotes/estimates10.030 Ratings00 Ratings7.07 Ratings
Invoicing10.026 Ratings00 Ratings7.97 Ratings
Project & financial reporting8.034 Ratings00 Ratings6.010 Ratings
Integration with accounting software4.028 Ratings00 Ratings6.03 Ratings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Basecamp
-
Ratings
Jotform
7.9
163 Ratings
1% below category average
Workamajig
-
Ratings
Survey templates00 Ratings8.6139 Ratings00 Ratings
Themes00 Ratings7.5147 Ratings00 Ratings
Custom logo/branding00 Ratings7.5153 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Basecamp
-
Ratings
Jotform
9.0
150 Ratings
6% above category average
Workamajig
-
Ratings
Changes to live survey00 Ratings9.2126 Ratings00 Ratings
Question design help00 Ratings9.1124 Ratings00 Ratings
Multiple question types00 Ratings8.7147 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Basecamp
-
Ratings
Jotform
9.4
126 Ratings
12% above category average
Workamajig
-
Ratings
Survey logic flexibility00 Ratings9.4126 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Basecamp
-
Ratings
Jotform
8.4
153 Ratings
4% above category average
Workamajig
-
Ratings
Response tracking00 Ratings8.0144 Ratings00 Ratings
Data export00 Ratings9.0146 Ratings00 Ratings
Standard reports00 Ratings7.8132 Ratings00 Ratings
Custom reports00 Ratings8.3124 Ratings00 Ratings
Analytics00 Ratings8.7114 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Basecamp
-
Ratings
Jotform
9.1
127 Ratings
6% above category average
Workamajig
-
Ratings
Access controls00 Ratings9.1123 Ratings00 Ratings
Compliance00 Ratings9.1116 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Basecamp
-
Ratings
Jotform
8.1
96 Ratings
0% above category average
Workamajig
-
Ratings
Vendor-offered crowdsourcing00 Ratings7.275 Ratings00 Ratings
Respondent restrictions00 Ratings9.196 Ratings00 Ratings
Best Alternatives
BasecampJotformWorkamajig
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Stackby
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Score 8.9 out of 10
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Score 9.7 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
InEight
InEight
Score 8.4 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
InEight
InEight
Score 8.4 out of 10
Enterprises
InEight
InEight
Score 8.4 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
InEight
InEight
Score 8.4 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BasecampJotformWorkamajig
Likelihood to Recommend
9.9
(150 ratings)
7.7
(182 ratings)
6.0
(13 ratings)
Likelihood to Renew
10.0
(26 ratings)
9.4
(7 ratings)
-
(0 ratings)
Usability
9.3
(20 ratings)
7.9
(128 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(28 ratings)
7.4
(81 ratings)
-
(0 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
8.9
(3 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampJotformWorkamajig
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Workamajig
If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
Read full review
Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Workamajig
  • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
  • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
  • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Workamajig
  • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
  • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
  • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
Read full review
Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Read full review
Jotform
I need this software to run my business, it's built around it.
Read full review
Workamajig
No answers on this topic
Usability
37 Signals
It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
Read full review
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Workamajig
No answers on this topic
Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Read full review
Jotform
No answers on this topic
Workamajig
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Read full review
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Workamajig
No answers on this topic
Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
Read full review
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Workamajig
No answers on this topic
Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Workamajig
Workamajig was selected over a decade ago when there were very few project management platforms that has integrations with other platforms, support for Agile, KanBan, etc etc. Most of the other offerings did not offer the type of security available with us hosting an on premises server behind a VPN although now there are plenty of cloud based solutions that have security compliance greater than what we can provide (fedRamp, etc.)
Read full review
Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Read full review
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Workamajig
  • The agency switched to an hourly allocation so our clients were subject to a certain amount of hours each quarter. JIG helped us keep track of who was going over hours or who had some to spare. Once the clients went over we would use JIG to help charge the additional fees for going over. It helped keep clients accountable.
  • It was used to keep track of time sheets and through those time sheets, the directors were able to make a case for more employees on certain accounts. The corporate team hired 3 additional people that were truly needed and our time sheets helped reflect that.
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ScreenShots

Jotform Screenshots

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