BigCommerce vs. GoDaddy vs. AccuWebHosting.Com - Windows Personal Hosting

BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.

Incentivized

Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

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AccuWebHosting.Com - Windows Personal Hosting is always responsive to questions and they have a great Knowledge Base that can be tapped for finding self-help! Their email setup could be a bit easier to follow but then that may be just my inexperience.

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• We really appreciate how easy it is to add products, and variants of products.
• The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
• Adding sales badges is a breeze and allows us to target specific items for sale to market!

Incentivized

• Registering a domain - I've found their site to be the easiest to navigate
• Website builder - their website builder is user friendly
• Email hosting - easy to set up and use, wether in an email app or online email.
• Wordpress hosting - I have multiple wordpress sites I use under one account
• Their customer service is always very helpful and easy to contact.

Incentivized

• We appreciate the security features on Accuwebhosting.com. This is because they were able to detect immediately, some potentially harmful files embedded into a free theme we once used for our website. Such vigilance has won them our confidence in the security aspect of their services.
• We also use Accuwebhosting.com email services because we find it very reliable. Unlike some hosting services we've used before, Accuwebhosting.com has an excellent email service with their hosting services. Till date, we've never had cause to think that we've ever missed an email from our website contact forms or direct messages to our inbox from our clients and prospective clients.
• We also think that the speed of the Accuwebhosting.com is one of the best we've seen and used. Our websites pass the basic speed tests on speed test services on the web.
• We also find the customer service at Accuwebhosting.com simply amazing! We've never seen anything quite like it. We've always received prompt responses to our complaints and inquiries. This might be the most impressive attribute of Accuwebhosting.com

• In my experience, customer support FAILS terribly in knowledge of getting a BC site live
• In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
• In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
• I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.

• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

Incentivized

• I guess their hosting service can be faster. Our websites load pretty quickly, especially after applying Accuwebhosting.com optimization tips, but we are not up to the highest speed yet. Again, it might be that we need to work more on our optimization.

I personally would not even consider another e-commerce website platform.

Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.

Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).

And the price is reasonable!

I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!

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We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

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I've been using AccuWeb hosting for many months now. Never noticed any downtime yet. Speed is good & support is great. Would recommend anyone to give them a try, you won't be disappointed. If you want a free WordPress host to start your online presence.

Incentivized

I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.

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Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

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The speed at which Accuweb processes information is high. I never had any issues surfing my websites neither do my site visitors. The website templates are very easy to use and well organized. I would recommend Accuweb to anyone who desires a professional website that is user-friendly. I host my dirt racing website on Accuweb and it runs flawlessly with no issues whatsoever. I have not had any downtime do to Accuwebs servers and highly recommend anyone looking for a good reliable webhost to give them a try.

So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7

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All types of hosting are available.

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I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.

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high performance Windows Shared Hosting provider.

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Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!

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I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

Incentivized

The speed at which Accuweb processes information is high. I never had any issues surfing my websites neither do my site visitors. The website templates are very easy to use and well organized. I would recommend Accuweb to anyone who desires a professional website that is user-friendly. I host my dirt racing website on Accuweb and it runs flawlessly with no issues whatsoever. I have not had any downtime do to Accuwebs servers and highly recommend anyone looking for a good reliable webhost to give them a try.

They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.

A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.

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Good all round

BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.

Incentivized

We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.

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I had to pay for Namecheap but accuwebhosting.com has been free for me. I will say the migration from the Namecheap site to accuwebhosting was not elegant, and I therefore I decided to rebuild the entire site from scratch. Both hosting sites worded fine for our purposes - our site is not very sophisticated so I don't think we stressed the hosting companies.

I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.

Incentivized

Speed is really great and did not face any downtime yet.

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• Provides a robust platform to sell a high-risk product.
• Page Builder saves you time and money by negating the need to buy a template.
• Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.

Incentivized

• GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
• Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.

Incentivized

• It has allowed me to reach more people with a good working website that I can totally rely on.
• The speed of the servers works well for my clients since they usually expect a fast response from the websites they visit.
• The value of AccuWebHosting.Com compared to other hosting solutions is clearly superior, allowing me to get the service I really need without paying more than I should.