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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BILL

    Score8.2 out of 10
    N/ABILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

    $45

    per month

    Expensify

    Score9 out of 10
    N/AExpensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

    $5

    per month per user

    Zoho Books

    Score8.8 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Pricing
    BILLExpensifyZoho Books
    Editions & Modules
    Essentials
    $45
    per user/per month
    Team
    $55
    per user/per month
    Corporate
    $79
    per user/per month
    Enterprise
    Custom Pricing
    Collect
    $5
    per month per user
    Control
    $9
    per month per user
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    Offerings
    Pricing Offerings
    BILLExpensifyZoho Books
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsZoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
    More Pricing Information
    Community Pulse
    BILLExpensifyZoho Books
    Considered Multiple Products
    BILL
    Chose BILL
    It's more flexible and affordable than Expensify and QB online. It allows a more novice user to understand and manage the backend of the platform. It costs less for growing companies since you don't have to sign a long contract. Its similar in flexibility of payments to PayPal …
    Incentivized
    Chose BILL
    1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform …
    Incentivized
    Chose BILL
    In my last job, we used Clients and Profits (which isn't listed as a product). We switched from it to NetSuite and I believe used Epay to print checks from CSV import files generated from NetSuite. Bill.com seems way easier and streamlined.
    Incentivized
    Chose BILL
    Bill.com is the only one that does both receivables and payables in one platform. Bill.com is more for that than it is for document management.
    Incentivized
    Chose BILL
    Banks and other financial institutions provide electronic bill pay and processing services, but these generally do not provide the embedded approval and security which Bill.com does. Accounting software also enables bill payment, but then requires access to the main accounting …
    Incentivized
    Chose BILL
    Bill.com had just been implemented when I joined the company where I first used it. I never saw a need to look at anything else. In my current role, I turned to Bill.com again and had it up and running within a few hours.
    Expensify
    Chose Expensify
    Expensify is much more tailored to expense tracking than either QBO or Bill.com.
    Incentivized
    Chose Expensify
    It is definitely 10 times better than using an Excel spreadsheet. We are talking a digitized with AI type capabilities to do the work for you. It’s honestly a lifesaver. This beats manual calculations and data entry any day. Scanning 100 receipts and saving them to pdf files …
    Incentivized
    Chose Expensify
    Pure efficiency and automation. Workday took way too long to process expenses and was not user-friendly. Quickbooks is great for tracking invoices, but just not as good as Expensify for expense management.
    Incentivized
    Chose Expensify
    We tried using concur. Though it is probably a good system, it just did not work for us. We think Expensify, overall, is amazing.
    Incentivized
    Chose Expensify
    Expensify and Concur are similar products, but we ultimately went with Expensify because of its more robust sync options (e.g., syncs to more systems easily) and was more cost-effective for the number of users we have set up (between 50-100). I haven't used Concur to any great …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    66%
    Would buy again
    23 Answers
    98%
    Would buy again
    224 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    66%
    Delivers good value for the price
    23 Answers
    98%
    Delivers good value for the price
    183 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    66%
    Happy with the feature set
    23 Answers
    97%
    Happy with the feature set
    222 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    52%
    Lived up to sales and marketing promises
    13 Answers
    97%
    Lived up to sales and marketing promises
    121 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    20 Answers
    98%
    Implementation went as expected
    123 Answers
    89%
    Implementation went as expected
    8 Answers
    Features
    BILLExpensifyZoho Books
    Payment Management
    Comparison of Payment Management features of BILL and Expensify and Zoho Books
    Feature
    BILL
    7.9
    8 Ratings
    4% above category average
    Expensify
    9.4
    158 Ratings
    16% above category average
    Zoho Books
    -
    Ratings
    Customizable Approval Policies8.06 Ratings9.4109 Ratings00 Ratings
    Financial Document Management7.68 Ratings9.4114 Ratings00 Ratings
    Payment Status Tracking8.18 Ratings9.8130 Ratings00 Ratings
    Payment Audit Trail8.18 Ratings9.8101 Ratings00 Ratings
    Duplicate Bill Detection8.16 Ratings9.3130 Ratings00 Ratings
    Advanced OCR7.54 Ratings9.0108 Ratings00 Ratings
    Electronic Funds Transfer7.97 Ratings9.491 Ratings00 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of BILL and Expensify and Zoho Books
    Feature
    BILL
    7.8
    5 Ratings
    8% above category average
    Expensify
    -
    Ratings
    Zoho Books
    -
    Ratings
    Automated Accounts Payable Processes8.54 Ratings00 Ratings00 Ratings
    Vendor Management8.15 Ratings00 Ratings00 Ratings
    Tax Form Preparation6.92 Ratings00 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of BILL and Expensify and Zoho Books
    Feature
    BILL
    -
    Ratings
    Expensify
    9.6
    170 Ratings
    15% above category average
    Zoho Books
    -
    Ratings
    Employee Expense Reporting00 Ratings9.8170 Ratings00 Ratings
    Corporate Card Reconciliation00 Ratings9.474 Ratings00 Ratings
    Customization
    Comparison of Customization features of BILL and Expensify and Zoho Books
    Feature
    BILL
    -
    Ratings
    Expensify
    -
    Ratings
    Zoho Books
    8.2
    18 Ratings
    8% above category average
    API for custom integration00 Ratings00 Ratings8.218 Ratings
    Security
    Comparison of Security features of BILL and Expensify and Zoho Books
    Feature
    BILL
    -
    Ratings
    Expensify
    -
    Ratings
    Zoho Books
    8.6
    28 Ratings
    5% above category average
    Single sign-on capability00 Ratings00 Ratings8.622 Ratings
    Role-based user permissions00 Ratings00 Ratings8.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of BILL and Expensify and Zoho Books
    Feature
    BILL
    -
    Ratings
    Expensify
    -
    Ratings
    Zoho Books
    9.0
    27 Ratings
    14% above category average
    Dashboards00 Ratings00 Ratings8.727 Ratings
    Standard reports00 Ratings00 Ratings9.225 Ratings
    Custom reports00 Ratings00 Ratings9.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of BILL and Expensify and Zoho Books
    Feature
    BILL
    -
    Ratings
    Expensify
    -
    Ratings
    Zoho Books
    8.3
    28 Ratings
    8% above category average
    Accounts payable00 Ratings00 Ratings8.426 Ratings
    Accounts receivable00 Ratings00 Ratings9.227 Ratings
    Cash management00 Ratings00 Ratings7.925 Ratings
    Bank reconciliation00 Ratings00 Ratings7.825 Ratings
    Expense management00 Ratings00 Ratings8.126 Ratings
    Time tracking00 Ratings00 Ratings8.418 Ratings
    Multi-currency support00 Ratings00 Ratings8.217 Ratings
    Regulations compliance00 Ratings00 Ratings8.015 Ratings
    Self-service portal00 Ratings00 Ratings8.819 Ratings
    Inventory Management
    Comparison of Inventory Management features of BILL and Expensify and Zoho Books
    Feature
    BILL
    -
    Ratings
    Expensify
    -
    Ratings
    Zoho Books
    8.0
    16 Ratings
    9% above category average
    Inventory tracking00 Ratings00 Ratings8.216 Ratings
    Automatic reordering00 Ratings00 Ratings7.710 Ratings
    Order Management
    Comparison of Order Management features of BILL and Expensify and Zoho Books
    Feature
    BILL
    -
    Ratings
    Expensify
    -
    Ratings
    Zoho Books
    8.7
    25 Ratings
    16% above category average
    Pricing00 Ratings00 Ratings8.421 Ratings
    Order entry00 Ratings00 Ratings9.420 Ratings
    Credit card processing00 Ratings00 Ratings8.020 Ratings
    Cost of goods sold00 Ratings00 Ratings8.820 Ratings
    Best Alternatives
    BILLExpensifyZoho Books
    Small Businesses
    Tipalti
    Score7.7 out of 10
    Brex
    Score9 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Medium-sized Companies
    Stampli
    Score8.4 out of 10
    BILL Spend & Expense
    Score8.9 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Yooz
    Score8.8 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    Microsoft Dynamics GP
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BILLExpensifyZoho Books
    Likelihood to Recommend
    7.9
    (68 ratings)
    9.6
    (264 ratings)
    8.9
    (29 ratings)
    Likelihood to Renew
    8.0
    (14 ratings)
    10.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (8 ratings)
    9.6
    (165 ratings)
    8.9
    (11 ratings)
    Availability
    8.0
    (7 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (18 ratings)
    8.5
    (44 ratings)
    5.3
    (5 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    9.5
    (2 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BILLExpensifyZoho Books
    Likelihood to Recommend
    BILL
    It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
    Incentivized
    Read full review
    Expensify
    I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
    Incentivized
    Read full review
    Zoho
    If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
    Incentivized
    Read full review
    Pros
    BILL
    • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
    • The "to do list" feature ensures you see the tasks that need to be completed ASAP
    • The reports section is very helpful in year end prepping for audits
    Incentivized
    Read full review
    Expensify
    • Easy to access online portal whether using a mobile device or desktop app
    • Receipts can be uploaded in a breeze and automatically categorized
    • Expense Reports are submitted monthly on autopilot
    • Expenses for gas is calculated on the app by entering the starting/ending destinations.
    Incentivized
    Read full review
    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
    Incentivized
    Read full review
    Cons
    BILL
    • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
    • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
    • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
    Incentivized
    Read full review
    Expensify
    • I wish that I could sync accounts on the back end kind of like with banking software, so that Expensify would automatically port over receipts for recurring expenses as soon as they're available
    • It would be nice to one-click submit an expense all the way through instead of having to attach it to a report
    • Wackier profile icons? :) Not a big deal. This software is pretty much amazing as it is now, and typically the urge to update and modify very good software leads to poor outcomes!
    Incentivized
    Read full review
    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
    Read full review
    Likelihood to Renew
    BILL
    While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
    Read full review
    Expensify
    We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    BILL
    Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
    Incentivized
    Read full review
    Expensify
    My rating of 8 out of 10 for Expensify's overall usability reflects its strong performance in empowering individual users and streamlining core expense processes, while acknowledging that there are specific areas, particularly on the administrative or enterprise side, where the user experience could be further refined. Exceptional End-User Experience (for basic tasks).Automation & Time-Saving Features.Clear Workflow for Approvers. Why it's not a perfect 10 (areas for improvement that dock points): Limited corporate bank to choose from, limited multi-currency to pay to ( for instance, as a foreign corporatio,n i cannot pay with my US account to Israeli employees, or pay to our UK employees)
    Read full review
    Zoho
    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Incentivized
    Read full review
    Reliability and Availability
    BILL
    The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
    Read full review
    Expensify
    No answers on this topic
    Zoho
    No answers on this topic
    Performance
    BILL
    Load times can be slow after long use.
    Incentivized
    Read full review
    Expensify
    No answers on this topic
    Zoho
    No answers on this topic
    Support Rating
    BILL
    I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
    Incentivized
    Read full review
    Expensify
    Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
    Incentivized
    Read full review
    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Incentivized
    Read full review
    Online Training
    BILL
    The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
    Incentivized
    Read full review
    Expensify
    No answers on this topic
    Zoho
    No answers on this topic
    Implementation Rating
    BILL
    I heard from my leadership that it went very well.
    Incentivized
    Read full review
    Expensify
    The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    BILL
    1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
    Read full review
    Expensify
    It is definitely 10 times better than using an Excel spreadsheet. We are talking a digitized with AI type capabilities to do the work for you. It’s honestly a lifesaver. This beats manual calculations and data entry any day. Scanning 100 receipts and saving them to pdf files not only takes space on your storage but it is an extra unnecessary step
    Incentivized
    Read full review
    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BILL
    None, all good.
    Incentivized
    Read full review
    Expensify
    No answers on this topic
    Zoho
    No answers on this topic
    Scalability
    BILL
    We have multiple locations, and everything works fine.
    Incentivized
    Read full review
    Expensify
    No answers on this topic
    Zoho
    No answers on this topic
    Return on Investment
    BILL
    • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
    • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
    • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
    Read full review
    Expensify
    • We went from paying credit card fees with no approval process to a no fees and complex approval processes.
    • I personally save time in not having to develop a spend report I just have my admin assistent fill in the details of the auto generated report and it is done. Went from an hour long process to 5- 10 minutes max to prepare a high quality audit ready report.
    Incentivized
    Read full review
    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
    Read full review
    ScreenShots

    BILL Screenshots

    Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

    Expensify Screenshots

    Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.

    Zoho Books Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot