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BlackBerry UEM vs. ManageEngine Endpoint Central vs. NinjaOne

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackberry UEM

    Score9.8 out of 10
    N/ABlackBerry UEM (formerly from Good Technology) offers a complete enterprise mobility management solution, including capabilities for mobile device management, mobile application management, mobile content management, identity access management and mobile security and containerization.N/A

    ManageEngine Endpoint Central

    Score9 out of 10
    N/ADesktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

    $795

    per year per user

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A
    Pricing
    Blackberry UEMManageEngine Endpoint CentralNinjaOne
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackberry UEMManageEngine Endpoint CentralNinjaOne
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details——NinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.
    More Pricing Information
    Community Pulse
    Blackberry UEMManageEngine Endpoint CentralNinjaOne
    Considered Multiple Products
    BlackBerry
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Chose ManageEngine Endpoint Central
    Dollar for dollar, ManageEngine seems to be the most bang for your buck self-hosted solution. NinjaOne is cloud deployment only which can really add up over time, and KACE while better for scripting and asset management charges a premium for all of the extra modules that are …
    Incentivized
    Chose ManageEngine Endpoint Central
    We chose ManageEngine Endpoint Central primarily on cost and usability. The support from the account managers at ManageEngine Endpoint Central has also been fantastic. NinjaOne came out a lot more expensive and in terms of usability was not as well received by our Agents when …
    Incentivized
    Chose ManageEngine Endpoint Central
    Configurability and affordability
    Incentivized
    Chose ManageEngine Endpoint Central
    Overall cost
    Financial/organizational viability
    Strong services expertise
    Incentivized
    Chose ManageEngine Endpoint Central
    .
    Incentivized
    Chose ManageEngine Endpoint Central
    For the cost its better than most. Consistency and reliability are usually solid but have some hiccups. Small-Medium environments are easily manageable with EC but large rollouts would need a higher tunable and applicable product. Overall i would say its top 10% in it's price …
    Incentivized
    Chose ManageEngine Endpoint Central
    ManageEngine Endpoint Central allows for remote access that these others done. In our experience, the others are either focused ENTIRELY on remote access and nothing else or are focused on remote management but not actual access (like remote RDP). We need both and ManageEngine …
    Incentivized
    Chose ManageEngine Endpoint Central
    I find that Manage Engine Endpoint Central compares quite well to it's competitors, the feature set is quite similar or identical. What I like about Manage Engine Endpoint Central is it's modularity and therefore affordability, a lot of the competitors come out with security …
    Incentivized
    Chose ManageEngine Endpoint Central
    more user friendly and superior documentation
    Incentivized
    Chose ManageEngine Endpoint Central
    It holds up very well even against the microsoft native solution Microsoft Intune.
    The Configurations are easy to set up and apply quickly over the selected scope of Clients.
    You have a almost real time inventory of everything detected by the agent.
    Incentivized
    Chose ManageEngine Endpoint Central
    ManageEngine Endpoint Central is strongly integrated with other products (ex. ServiceDesk).
    Incentivized
    Chose ManageEngine Endpoint Central
    They have no point of comparison
    Incentivized
    Chose ManageEngine Endpoint Central
    ManageEngine Endpoint Central has more modules- like MDM and OS deployer, I am not aware if either of the solutions I have used before have this functionality
    Incentivized
    Chose ManageEngine Endpoint Central
    ManageEngine has all of the features of the other products, but it came in significantly below the cost of these, and as such won out. It is easy to use, deployment works well, and the web site is very responsive.
    Incentivized
    Chose ManageEngine Endpoint Central
    We had 3 key points in mind on our market research when selected the MDM solution. This where: Best integration across multiple OS vendors; Ease of use of the management console; Licensing model per endpoint and agents. If we were to have a Windows only environment, then …
    Incentivized
    NinjaOne
    Chose NinjaOne
    NinjaOne is very simple to use and navigate. There are fewer layers of pages to navigate to get to what you want. This is a time saver and it makes it easier to find what you are looking for.
    Incentivized
    Chose NinjaOne
    Prior to NinjaOne, our IT management was a blank slate. We knew we needed something, and we wanted to ensure we were making the best decision for our organization. We attended demos and talked with sales reps, sales engineers, etc. At the end of the day, it was the relationship …
    Incentivized
    Chose NinjaOne
    NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    193 Answers
    98%
    Would buy again
    64 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    182 Answers
    100%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    192 Answers
    98%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    144 Answers
    95%
    Lived up to sales and marketing promises
    54 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    163 Answers
    98%
    Implementation went as expected
    57 Answers
    Best Alternatives
    Blackberry UEMManageEngine Endpoint CentralNinjaOne
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Avast CloudCare
    Score10 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Action1
    Score9.6 out of 10
    Action1
    Score9.6 out of 10
    Action1
    Score9.6 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    IBM MaaS360
    Score8 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Blackberry UEMManageEngine Endpoint CentralNinjaOne
    Likelihood to Recommend
    7.4
    (4 ratings)
    9.0
    (204 ratings)
    9.3
    (71 ratings)
    Likelihood to Renew
    4.4
    (2 ratings)
    9.4
    (15 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (164 ratings)
    9.3
    (13 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    5.9
    (2 ratings)
    7.1
    (11 ratings)
    1.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.8
    (4 ratings)
    1.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    1.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.8
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    1.8
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.8
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.8
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Blackberry UEMManageEngine Endpoint CentralNinjaOne
    Likelihood to Recommend
    BlackBerry
    If you want to connect securely, connect the mobile android or iOS devices to your network for communication purposes, where you have control over all the devices, who can access the network and remove the corporate data from those same devices if the need arises.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    For small businesses, it is also free, which, for what it offers, is really helpful. It works better than similar products, such as SCCM, both within and outside the internal network. I do not see scenarios in which it could be less appropriate.
    Read full review
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    Pros
    BlackBerry
    • Security and Web Filtering are easy to set up and maintain
    • Initial set up and install of company profile onto Android/iOS devices
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
    • Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
    • Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
    • Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.
    Incentivized
    Read full review
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Cons
    BlackBerry
    • One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
    • It's not possible to save or forward attachments from my inbox on my device
    • Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Prioritizing the flow between package deployments and updates. In my case, application packages must take priority over updates.
    • Reconnecting the remote control port after restarting the computer.
    • In dynamic groups, the first parameter is always "OR", which can cause problems when selecting the remote desktop.
    Incentivized
    Read full review
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Likelihood to Renew
    BlackBerry
    I will renew use of this product for as long as the company supports its use.
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
    Read full review
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Usability
    BlackBerry
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Not using WNS to communicate with the endpoint console is a big plus. We now use Workspace One, and WNS can be really annoying at times. After deployment, it cleans itself, which is important for us because our current solution leaves the package on the computer and requires maintenance. The remotely script command is a lifesaver.
    Incentivized
    Read full review
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    Reliability and Availability
    BlackBerry
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Performance
    BlackBerry
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Support Rating
    BlackBerry
    If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.
    Read full review
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    In-Person Training
    BlackBerry
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Online Training
    BlackBerry
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Implementation Rating
    BlackBerry
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It seems that the services offered with the purchase change from what is covered to what is an additional cost. Somethings I thought we had ended up requiring an additional purchase if we wanted to continue using the feature.
    Incentivized
    Read full review
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Alternatives Considered
    BlackBerry
    Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    I was not a part of the initial selection process, but I understand the issue was related to cost per endpoint. As a user of the other solutions I would say that the other solutions do have other strengths that ManageEngine is missing. The remote access tools are superior but at the end of the day you get what you pay for.
    Incentivized
    Read full review
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    Scalability
    BlackBerry
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Return on Investment
    BlackBerry
    • Security profiles have been effective in managing user devices.
    • Location tracking has helped locate lost and stolen devices.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It had a positive impact on our environment, now we need less workforce to deploy patches and install softwares
    • It also does the mitigation part so there we save the cost too
    • It helps in achieving compliance which is net positive to get more projects
    Incentivized
    Read full review
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    ScreenShots

    ManageEngine Endpoint Central Screenshots

    Screenshot of HomepageScreenshot of Threats and patchesScreenshot of ToolsScreenshot of Inventory managementScreenshot of Device control

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring