BrowserStack vs. ignio AIOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrowserStack
Score 8.3 out of 10
N/A
BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.
$0
per month Unlimited users and 5000 free screenshots
ignio AIOps
Score 8.1 out of 10
N/A
ignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.N/A
Pricing
BrowserStackignio AIOps
Editions & Modules
Percy - Free
$0
per month Unlimited users and 5000 free screenshots
App Percy - Free
$0
per month 5000 free screenshots and 100 minutes of infrastructure
Test Observability - Unlimited Free
$0
Accessibility Testing - Free
$0
Test Observability - Observability Pro
$0.01
per month per test execution
Percy - Desktop
$0.02
per month per screenshot
App Percy - Visual Core
$0.02
per month per screenshot
Percy - Desktop & Mobile
$0.02
per month per screenshot
App Percy - Visual Cloud
$0.03
per month per screenshot
Live - Desktop
$29
per month per user
Live - Desktop & Mobile
$39
per month per user
App Live - Individual
$39
per month per user
Automate - Desktop
$129
per month 1 parallel test
Live - Team
$150
per month 5 users
App Live - Team
$150
per month 5 users
Automate - Desktop & Mobile
$199
per month 1 parallel test
App Automate - Device Cloud
$199
per month 1 parallel test
App Live - Team Pro
$199
per month 5 users
Accessibility Testing - Team
$199
per month 5 users
App Automate - Device Cloud Pro
$249
per month 1 parallel test
Automate - Enterprise
Contact sales team
Percy - Enterprise
Contact Sales
App Automate - Enterprise
Contact Sales
App Live - Enterprise
Contact sales team
Live - Enterprise
Contact sales team
App Automate - Device Cloud Pro + Visual Cloud
Contact Sales
App Percy - Enterprise
Contact Sales
Test Observability - Enterprise
Contact Sales
Accessibility Testing - Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
BrowserStackignio AIOps
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
BrowserStackignio AIOps
Small Businesses
TestComplete
TestComplete
Score 7.0 out of 10

No answers on this topic

Medium-sized Companies
ReadyAPI
ReadyAPI
Score 8.1 out of 10
ScienceLogic SL1
ScienceLogic SL1
Score 8.6 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
ScienceLogic SL1
ScienceLogic SL1
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BrowserStackignio AIOps
Likelihood to Recommend
8.7
(149 ratings)
9.5
(13 ratings)
Likelihood to Renew
8.0
(11 ratings)
9.6
(4 ratings)
Usability
8.9
(17 ratings)
9.0
(12 ratings)
Availability
9.1
(3 ratings)
9.2
(3 ratings)
Performance
7.9
(77 ratings)
8.9
(3 ratings)
Support Rating
7.3
(19 ratings)
9.3
(12 ratings)
In-Person Training
7.3
(1 ratings)
9.1
(1 ratings)
Online Training
7.7
(2 ratings)
8.2
(2 ratings)
Implementation Rating
9.1
(4 ratings)
9.6
(4 ratings)
Configurability
7.8
(3 ratings)
9.4
(3 ratings)
Contract Terms and Pricing Model
4.7
(2 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
8.9
(3 ratings)
Product Scalability
8.4
(3 ratings)
9.2
(3 ratings)
Professional Services
4.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.5
(2 ratings)
9.4
(3 ratings)
Vendor pre-sale
8.5
(2 ratings)
7.9
(3 ratings)
User Testimonials
BrowserStackignio AIOps
Likelihood to Recommend
BrowserStack
I didn't have problems working with BrowserStack. The tool is stable, there are a lot of different devices and OS. It's really useful. I only had a problem in the past while working with a company that had geolocation activated on the app. The app only works in the USA, and I was in Brazil. I faced many many issues working on this circumstances. I tried to get in touch with BrowserStack, but I leave the company before get the problem solved. But that one was the only big problem that I've faced while using BrowserStack.
Read full review
Digitate
It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
Read full review
Pros
BrowserStack
  • BrowserStack App Automate dashboard gives us video, screenshots and logs of what exactly happened during the test run. This helps us easily analyse failures in our automation test and figure out the root cause for failures.
  • BrowserStack App Live provides us with lot of devices to test on. This is specifically useful in case of high end iPhone devices which are costly for us to procure in house.
  • BrowserStack App Automate provides parallel threads which can be shared across multiple teams. This has helped us scale our mobile test automation effort across the organisation.
  • In house mobile lab might be cost effective initially but when it comes to maintaining it and add new devices as and when it comes in market makes it less cost effective than cloud solution like BrowserStack
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Digitate
  • ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
  • Centralize the dashboard to view and executed the health of systems in our environment.
  • It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
  • ignio event management helps the organization to manage the alerts well and make an informed decision.
Read full review
Cons
BrowserStack
  • Overall performance of usability of the device
  • Overheating conditions could be a useful feature to be included
  • Downloading the app to the Home screen for quick selection would be helpful
  • Screen orientation feature
  • Tablets for additional devices to be tested against
  • Add in a feature to test against wearables
Read full review
Digitate
  • There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
  • The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
  • These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
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Likelihood to Renew
BrowserStack
This decisions mostly taken by senior management at VP and CEO level, they also need approval from many other teams like dev, design according to the use, and finance due to competitive cost, They do check other product as well, and I am just a single person from QA team, and not a decision maker
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Digitate
It is a very good product and it helps our organization.
Read full review
Usability
BrowserStack
It integrates directly in internal networks and local development. The point and click interface of choosing your device, pick the browser/version and you have a working emulation of that exact environment. What else could you ask for? I've set our least computer savvy users up with BrowserStack for testing in minutes. It feels like it's just part of your local environemnt.
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Digitate
ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
Read full review
Reliability and Availability
BrowserStack
Its always available in our organisation. Just a click away from testing on the exact devices we require.
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Digitate
It was up than Dynatrace
Read full review
Performance
BrowserStack
The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.
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Digitate
We had performance issues in older version butterfly. But the new version cheetah is simply amazing
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Support Rating
BrowserStack
I'm saying a 10 for support for BrowserStack only based on feedback from the development team. I myself have never had to reach out to support for any questions or issues, but others in the company have. From my conversations with them, the support was fantastic and had been a pleasure working with the BrowserStack team.
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Digitate
We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
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In-Person Training
BrowserStack
Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
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Digitate
Implementation team has provided necessary training & enablement.
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Online Training
BrowserStack
It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.
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Digitate
Online training materials are shared by the implementation team and it was good.
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Implementation Rating
BrowserStack
It was new learning for me, till the time I was not aware of such tools are available for manual CBT testing and for automation integration caue I was using some VM for testing, it has increase my knowledge and skill set. It was a fun while implementation and I enjoyed it.
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Digitate
I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
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Alternatives Considered
BrowserStack
BrowserStack's library of devices and browsers is way bigger than Chrome DevTools. Additionally, I find that BrowserStack is more accurate than Chrome DevTools in regards to how pages render on the various devices I need to test on. Overall, BrowserStack is far better than Chrome DevTools.
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Digitate
Self HEAL OOB Capabilites
Read full review
Contract Terms and Pricing Model
BrowserStack
Not sure about all this billing details, I am not part of that discussion.
Read full review
Digitate
No answers on this topic
Scalability
BrowserStack
It provides us with the latest technology in the market, which enable us to make sure that the software we create is accessible on them.
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Digitate
Quite Scalable!
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Professional Services
BrowserStack
Not used
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Digitate
No answers on this topic
Return on Investment
BrowserStack
  • Saves a lot of money, by providing several devices at our disposal
  • It gives you devices like, mobile phones, tabs and desktops of various Operating Systems
  • Only Challenge is it might consume more time for development, but testing should be fast and easy
Read full review
Digitate
  • ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
  • ignio has increased our alert coverage by over 60%.
Read full review
ScreenShots

BrowserStack Screenshots

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