TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about ClickUp

Please fill out the form below to get in touch.

ClickUp

Connect with ClickUp

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with ClickUp so that ClickUp and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickUp

    Score8.8 out of 10
    Small Businesses (1-50 employees)
    ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide. ClickUp Brain² is deeply embedded into the workspace, offering conversational intake for project scoping and autonomous task generation. It can transform brainstorming docs…

    $0

    per month per seat

    Zoho Cliq

    Score8.9 out of 10
    N/AZoho Chat is a live chat tool, from Zoho Corporation.

    $18

    per month up to 25 users

    Zoho Projects

    Score7.9 out of 10
    N/AZoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

    $5

    per month per user

    Pricing
    ClickUpZoho CliqZoho Projects
    Editions & Modules
    Unlimited
    $10
    per month per user
    Business
    $19
    per month per user
    Enterprise
    Custom
    Standard
    $18
    per month up to 25 users
    Professional
    $20
    per month $2 for each additional user over 10
    Enterprise
    $40
    per month $4 for each additional user over 10
    Free
    $0
    Premium
    $5
    per month per user
    Enterprise
    $10
    per month per user
    Project Plus
    Contact Sales
    Offerings
    Pricing Offerings
    ClickUpZoho CliqZoho Projects
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesYes
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsDiscount available for annual billing.10% discount for annual pricing.Discount offered for annual billing.
    More Pricing Information
    Community Pulse
    ClickUpZoho CliqZoho Projects
    Considered Multiple Products
    ClickUp
    Chose ClickUp
    ClickUp was the best option for us given its low price, ease of use, and clean appearance. We moved from Zoho Projects, which was functional, but required advanced development knowledge to fully customize. Zoho Projects also was not as attractive or easy to use as ClickUp has …
    Incentivized
    Chose ClickUp
    After evaluating platforms like Airtable, monday.com, and Zoho Projects, we selected ClickUp because it provides the best balance of flexibility, functionality, and scalability. Airtable excels as a database platform but requires more customization to function as a complete …
    Incentivized
    Chose ClickUp
    ClickUp is a comprehensive platform but Zoho misses a lot of necessary tools. ClickUp has inbuilt tools required for fruitful collaborations and project management but Zoho requires a lot of integrations to match with what Zoho offers. ClickUp can have unlimited collaborators …
    Incentivized
    Chose ClickUp
    ClickUp is more customizable than any of these other apps that I have worked with. Asana is great, but it has some serious limitations if you are working with a team, including assigning multiple people to a task. The pricing is also much better than the other options.
    Incentivized
    Chose ClickUp
    ClickUp's hierarchy is a big selling point, but they truly are as close to an all-in-one productivity platform as you can find!
    Incentivized
    Chose ClickUp
    ClickUp is advanced enough to support power users and project management professionals, while flexible enough to allow users with fewer requirements to get the job done in the same tool, and the same space.
    Incentivized
    Chose ClickUp
    We also tried JetPack, and a few others. ClickUp is definitely more user friendly and customizable.
    Incentivized
    Chose ClickUp
    Friendly pricing user-friendly customizable to serve the company goal.
    Incentivized
    Chose ClickUp
    Though I have plenty of ideas about how ClickUp could continue to improve, it's still the best platform I've ever used. Podio was one of my other favorites but its advanced features were off on a totally different platform so you'd have to leave Podio to go to Globiflow - it …
    Incentivized
    Zoho
    Chose Zoho Cliq
    Slack is equally good but as we went for ZohoOHO CRM it made sense to go in for Zoho Cliq to benefit from the integrations. Zoho Cliq is intuitive and user-friendly with no extra learning required. Google Chat had very limited capabilities and was not very user-friendly. Micr…
    Incentivized
    Zoho
    Chose Zoho Projects
    I won't say that Zoho Projects is the best in comparison to its competitors, however, it does exactly what we need it to do and we are saving on the monthly fees we are paying for its competitors. The pros outweigh the cons. I would say that it's also not the fastest in terms …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    795 Answers
    100%
    Would buy again
    7 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    723 Answers
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    801 Answers
    100%
    Happy with the feature set
    7 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    570 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    646 Answers
    100%
    Implementation went as expected
    6 Answers
    57%
    Implementation went as expected
    4 Answers
    Features
    ClickUpZoho CliqZoho Projects
    Project Management
    Comparison of Project Management features of ClickUp and Zoho Cliq and Zoho Projects
    Feature
    ClickUp
    8.3
    826 Ratings
    8% above category average
    Zoho Cliq
    8.4
    6 Ratings
    9% above category average
    Zoho Projects
    6.6
    20 Ratings
    15% below category average
    Task Management9.5840 Ratings8.55 Ratings7.520 Ratings
    Resource Management8.5675 Ratings00 Ratings7.019 Ratings
    Gantt Charts8.1616 Ratings00 Ratings6.517 Ratings
    Scheduling8.7703 Ratings8.75 Ratings5.518 Ratings
    Workflow Automation8.2673 Ratings7.54 Ratings6.014 Ratings
    Team Collaboration9.3804 Ratings00 Ratings7.520 Ratings
    Support for Agile Methodology8.7571 Ratings00 Ratings6.35 Ratings
    Support for Waterfall Methodology8.4485 Ratings00 Ratings8.011 Ratings
    Document Management8.0731 Ratings00 Ratings6.016 Ratings
    Email integration7.5593 Ratings00 Ratings6.016 Ratings
    Mobile Access7.0682 Ratings8.75 Ratings5.018 Ratings
    Timesheet Tracking8.0569 Ratings00 Ratings7.519 Ratings
    Search00 Ratings8.75 Ratings00 Ratings
    Change request and Case Management00 Ratings00 Ratings6.96 Ratings
    Budget and Expense Management00 Ratings00 Ratings6.014 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ClickUp and Zoho Cliq and Zoho Projects
    Feature
    ClickUp
    7.6
    429 Ratings
    1% below category average
    Zoho Cliq
    -
    Ratings
    Zoho Projects
    5.0
    13 Ratings
    42% below category average
    Project & financial reporting7.6437 Ratings00 Ratings6.55 Ratings
    Quotes/estimates00 Ratings00 Ratings5.55 Ratings
    Invoicing00 Ratings00 Ratings5.012 Ratings
    Integration with accounting software00 Ratings00 Ratings3.013 Ratings
    Communication
    Comparison of Communication features of ClickUp and Zoho Cliq and Zoho Projects
    Feature
    ClickUp
    -
    Ratings
    Zoho Cliq
    8.9
    6 Ratings
    11% above category average
    Zoho Projects
    -
    Ratings
    Chat00 Ratings10.06 Ratings00 Ratings
    Notifications00 Ratings8.76 Ratings00 Ratings
    Discussions00 Ratings9.06 Ratings00 Ratings
    Surveys00 Ratings8.03 Ratings00 Ratings
    Internal knowledgebase00 Ratings9.04 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of ClickUp and Zoho Cliq and Zoho Projects
    Feature
    ClickUp
    -
    Ratings
    Zoho Cliq
    9.1
    6 Ratings
    13% above category average
    Zoho Projects
    -
    Ratings
    Video files00 Ratings9.66 Ratings00 Ratings
    Audio files00 Ratings8.36 Ratings00 Ratings
    Access control00 Ratings9.06 Ratings00 Ratings
    Advanced security features00 Ratings9.36 Ratings00 Ratings
    Device sync00 Ratings9.36 Ratings00 Ratings
    Best Alternatives
    ClickUpZoho CliqZoho Projects
    Small Businesses
    Any.do
    Score8 out of 10
    Flock
    Score9.5 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Troop Messenger
    Score9.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ClickUpZoho CliqZoho Projects
    Likelihood to Recommend
    8.9
    (840 ratings)
    8.7
    (9 ratings)
    6.5
    (24 ratings)
    Likelihood to Renew
    9.8
    (43 ratings)
    10.0
    (3 ratings)
    9.9
    (3 ratings)
    Usability
    8.3
    (197 ratings)
    8.7
    (4 ratings)
    5.6
    (4 ratings)
    Availability
    9.5
    (6 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.4
    (47 ratings)
    10.0
    (2 ratings)
    7.4
    (9 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.8
    (9 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (6 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    ClickUpZoho CliqZoho Projects
    Likelihood to Recommend
    ClickUp
    I think it is great for task management and project management. It allows for much easier cross-team collaboration. Personally, I found it useful as a project and team manager to better keep track of all the deliverables that have been assigned to various members of the team. It is less appropriate to use as a CRM even though the website mentions it can be used as one, it still lacks many features which a full-fledged CRM would provide.
    Incentivized
    Read full review
    Zoho
    It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
    Incentivized
    Read full review
    Zoho
    My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
    Incentivized
    Read full review
    Pros
    ClickUp
    • Task Management - you can easily track details and notes of the tasks, deadlines and important dates, and notes and key links for the task. This has really leveled up how we manage projects and tasks.
    • Operational efficiency - by tracking where time goes the most or which tasks go the most, it enables you to identify areas where the most time is being spent and if that process needs to be improved or changed to streamline workflow.
    • SOP/Document storage - it is easy to create documents for standard operating procedures and processes and have a file to easily locate and reference them.
    • Files for projects or clients - ClickUp allows you to create separate files, folders, and subfolders to easily store and locate any corresponding tasks, projects, or important documents for that specific project or client.
    • AI overview - for tasks or documents with longer note sections or that have spanned more time and have more notes involved, ClickUp has an AI overview tool that helps with summarizing.
    Incentivized
    Read full review
    Zoho
    • External channels allow in-office staff a private channel to directly relay messages to customers.
    • Automated notifications through Zoho CRM can be easily triggered.
    • Audio/screen share components offer zoom-quality calling without extraneous setups.
    Read full review
    Zoho
    • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
    • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
    • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
    • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
    Incentivized
    Read full review
    Cons
    ClickUp
    • The AI ​​integration is a bit clunky and feels forced.
    • The uncontrolled use of custom fields by the team
    • Configuring environments to reduce complexity
    • La integración de la IA es un poco tosca y se siente forzada
    • El uso incontrolado de los custom fields por parte del equipo
    • La configuración de los entornos para reducir complejidad
    Incentivized
    Read full review
    Zoho
    • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
    Incentivized
    Read full review
    Zoho
    • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
    • Reporting is not integrated - its a fairly expensive add-on.
    • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
    Read full review
    Likelihood to Renew
    ClickUp
    It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
    Incentivized
    Read full review
    Zoho
    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Incentivized
    Read full review
    Zoho
    I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
    Read full review
    Usability
    ClickUp
    ClickUp is generally very usable once the workspace is properly organized. The flexibility of views, custom fields, task structure, dashboards, and automations makes it easy to adapt the platform to different teams and workflows. The main reason I would no rate it a 10 is that the amount of functionality can make the interface overwhelming, specially for new users. large workspaces with many custom fields, notifications, views, and hierarchy levels can also require some training and ongoing governance.
    Incentivized
    Read full review
    Zoho
    Easy to use Larger File sharing like videos, audios, even zip files Make internal group calls Multiple channel creation sharing development scripts is also easy
    Incentivized
    Read full review
    Zoho
    Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
    Incentivized
    Read full review
    Reliability and Availability
    ClickUp
    For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
    Incentivized
    Read full review
    Zoho
    It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
    Incentivized
    Read full review
    Zoho
    Has not been down to my knowledge.
    Read full review
    Performance
    ClickUp
    The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
    Incentivized
    Read full review
    Zoho
    No issues
    Incentivized
    Read full review
    Zoho
    Speed meets my expectations.
    Read full review
    Support Rating
    ClickUp
    I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
    Incentivized
    Read full review
    Zoho
    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Incentivized
    Read full review
    Zoho
    Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
    Incentivized
    Read full review
    Online Training
    ClickUp
    There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
    Incentivized
    Read full review
    Zoho
    Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    ClickUp
    Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
    And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
    Incentivized
    Read full review
    Zoho
    Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    ClickUp
    ClickUp is more robust and customizable than the ones we tried. I like Notion's user interface but seems more powerful to track progress. We didn't need the timetracker part of Monday and Asana seemed a little too cumbersome. So ultimately we went with ClickUp because it had the most potential... potential that we still have yet to harness.
    Incentivized
    Read full review
    Zoho
    Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
    Incentivized
    Read full review
    Zoho
    Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ClickUp
    No answers on this topic
    Zoho
    Bulk discounts can be considered. Slab-wise user discounts would attract more users.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Scalability
    ClickUp
    Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
    Incentivized
    Read full review
    Zoho
    The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    ClickUp
    • Reduced about 35% of our yearly tech stack spend by replacing other products
    • Ability to negate automation software with more open API key abilities connecting to one streamlined service
    • Reduced onboarding time and improved project speed with use of systems by 20%
    Incentivized
    Read full review
    Zoho
    • our business save time and improve communication. We noticed a 20% faster response time to customer issues because team members can communicate instantly.
    • reduced our internal email clutter, saving about 10 hours a week for staff who used to spend time sorting through emails.
    Incentivized
    Read full review
    Zoho
    • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
    • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
    • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
    Incentivized
    Read full review
    ScreenShots

    ClickUp Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Zoho Cliq Screenshots

    Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices

    Zoho Projects Screenshots

    Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.