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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudTask

    Score9.3 out of 10
    N/ACloudTask is a B2B Lead Generation company headquartered in Miami Beach helping SaaS companies drive revenue growth through teams of sales development professionals.

    $10,000

    per month

    HubSpot CRM

    Score8.4 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    CloudTaskHubSpot CRMZoho CRM
    Editions & Modules
    Launch - Reach 1200 Contacts
    $10,000
    per month
    Grow - Reach 2400 Contacts
    $17,500
    per month
    Scale - Reach 6000 Contacts
    $40,000
    per month
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    CloudTaskHubSpot CRMZoho CRM
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeNo setup fee$14 /user/month
    Additional Details
    More Pricing Information
    Community Pulse
    CloudTaskHubSpot CRMZoho CRM
    Considered Multiple Products
    CloudTask LLC
    No answer on this topic
    HubSpot
    Chose HubSpot CRM
    Zoho CRM has a lot of useful features and has reasonbale pricing, especially if you are looking to manage multiple business tools from a single platform, however we found the HubSpot much easier for our team to learn and implement. The interface are clean and intuitive and …
    Incentivized
    Chose HubSpot CRM
    We used Zoho CRM for a while but needed to scale up and HubSpot seemed like a good choice. We liked the demo their team did for us. We also used a trial that we liked. Overall, our team liked the software before we made a decision to purchase it.
    Incentivized
    Chose HubSpot CRM
    Zoho CRM I used earlier, but there is you know some challenges while using it because it has a lot and lots of non-usage of features, which makes it complicated. Sometimes it becomes difficult to set up things because it requires multiple authorisation and sometimes multiple …
    Incentivized
    Chose HubSpot CRM
    While selecting the best CRM we have evaluated 2 CRMs, one is Zoho CRM and the second is HubSpot, and we have selected HubSpot CRM because of 2 things, it's easy to use and it gets fit into the budget of most of the companies.
    Incentivized
    Chose HubSpot CRM
    Our company was using Zoho CRM earlier but when our company started growing and started having so many clients. It was not that much smooth for our operations that is why we switched to HubSpot CRM and we are really happy until now with its performance and operations. So, I …
    Incentivized
    Chose HubSpot CRM
    We tried other product Zoho CRM before using HubSpot CRM. Zoho CRM was too hard for our team to learn, and didn’t work well with our other tools. HubSpot CRM is easier to use and fits better with what we need every day. It helps our team work faster and keeps all customer …
    Incentivized
    Chose HubSpot CRM
    Our team did use Zoho CRM in the past, and it was a user-friendly tool. It was cost-effective as well. However, we later decided to go with HubSpot CRM because it offered us some valuable features. Zoho CRM was not compatible or easy to use with our existing tools. However, …
    Incentivized
    Chose HubSpot CRM
    I have worked for companies that used Pipedrive and Zoho CRM Plus, but despite their differences in features, I find these tools to be the same. Zoho CRM Plus is excellent software to keep clients' information in the same location, but it is too costly if you ask me. Pipedrive
    Incentivized
    Chose HubSpot CRM
    HubSpot CRM is just the best golden standard. There are so many resources and so easy to find a revenue operations agency to help you make any changes or implement any projects
    Incentivized
    Chose HubSpot CRM
    HubSpot CRM is much more user friendly than Zoho. It also has quite a bit more functionality for multiple use cases than monday. It allows us to combine operations and sales into 1 platform.
    Incentivized
    Chose HubSpot CRM
    I think HubSpot CRM's like a king compared to all the above CRMs I have used. The features, offerings and tools provided by HubSpot CRM is not in any other platform i have used but at the same time its also the most expensive. If you can afford that, there is no better CM than …
    Incentivized
    Chose HubSpot CRM
    HubSpot combines most of the CRM, Marketing Automation, Sales Enablement, and Deal Management. HubSpot's UI and the speed of navigation between screens are very good, with no lag, making it a great platform for sales and marketing teams.
    Incentivized
    Chose HubSpot CRM
    HubSpot CRM seemed way simpler and cleaner than zoho and Salesforce CRM, which needed more setup and felt bilkier for daily use. Pipedrive was decent for tracking pipelines, HubSpot offered better e-mail logging, task management, and a more seamless workflow overall. I chose …
    Incentivized
    Chose HubSpot CRM
    Best value for money and clean ui with ease of use and something which is super easy to navigate.
    Incentivized
    Chose HubSpot CRM
    Much simpler to set up (vs Salesforce) and much more usable than Zoho. We switched from HubSpot -> Zoho because Zoho was way cheaper, but you get what you pay for(!) and so we recently switched back to HubSpot. Everyone is very happy!
    Incentivized
    Chose HubSpot CRM
    Free starter package and easy set-up. The first task was to set up a lead pipeline. After I discovered many more features, such as a ticket system, chatbot, and email sending in HubSpot, our team is using them on a daily basis.
    Incentivized
    Chose HubSpot CRM
    Comparing all the CRMs, HubSpot has excellent third-party integration tools that can get you integrated with any native app within seconds and let you sync all the data instantly. The deal pipeline is well synchronized to help you prioritize deals and send contracts to win the …
    Incentivized
    Chose HubSpot CRM
    Zoho was useless.
    Incentivized
    Chose HubSpot CRM
    In my opinion, HubSpot CRM had greater functionality than Pipedrive and Zoho. It's also more expensive. It's less expensive and easier to implement compared to Salesforce.
    Incentivized
    Chose HubSpot CRM
    HubSpot is easier to use and is more in-depth than all the rest.
    Incentivized
    Chose HubSpot CRM
    HubSpot CRM stands out among its competitors in the market because of its comprehensive features of marketing and its seamless integration capability with other tools. Most of other tools in the market are lacking integration capability and they don't offer more features for …
    Incentivized
    Chose HubSpot CRM
    HubSpot outperforms both
    Incentivized
    Chose HubSpot CRM
    HubSpot CRM is way more unified and offers much more functionality in comparison to the other two. HubSpot CRM comes up with unique features like creating popups and dynamic CTAs for web pages in the same solution. It also offers marketing features like emailing and a contact …
    Incentivized
    Chose HubSpot CRM
    HubSpot is more user-friendly than all of the above. It is far simpler and provides more data and reporting.
    Incentivized
    Chose HubSpot CRM
    It's friendlier to use.
    Incentivized
    Zoho
    Chose Zoho CRM
    Zoho is cheaper and simpler but not that efficient as compare to HubSpot CRM. I think HubSpot has 100 more features than Zoho.
    Email deliverability is also better on HubSpot in my experience. I think but it does the job though. It all depends on what you want to do.
    Incentivized
    Chose Zoho CRM
    Zoho is very similar in my experience to HubSpot CRM; it's arguable that it falls slightly short of the standard that HubSpot does. Having said that, for most organisations I would imagine that the capabilities of Zoho would be more than enough, for a number of reasons. Others …
    Incentivized
    Chose Zoho CRM
    We required a full-featured corporate working tool, and Hubspot wasn't the most excellent alternative. We were guaranteed that Zoho CRM may fill up the holes in our earlier framework. Furthermore, Zoho is fantastically cost-effective for indeed the most minor endeavors, giving …
    Incentivized
    Chose Zoho CRM
    An affordable, comprehensive suite of tools suitable for small to enterprise-sized businesses.
    Incentivized
    Chose Zoho CRM
    We used to use Hubspot before Zoho. I think Hubspot is a great tool and contains a lot of very nice features, but Zoho stacks up quite well against it as it offers most of the same features at a significantly reduced price. We could also migrate our data from Hubspot to Zoho …
    Incentivized
    Chose Zoho CRM
    Salesforce CRM would have been my go-to if I had the budget for it. Zoho CRM goes 90% of the way for a much decent price.
    Incentivized
    Chose Zoho CRM
    HubSpot is nice but Zoho CRM is better
    More features
    Cost effective
    Incentivized
    Chose Zoho CRM
    Overall Zoho CRM is great. It might not be the best CRM but if you compare the price difference, i think Zoho CRM does wonders. I ll not line it up in the same position with Salesforce and Hubspot but it is full full-capacity CRM. If they add AI capabilities and add more …
    Incentivized
    Chose Zoho CRM
    Hubspot and NetSuite are much better solutions in my mind, I've used both and enjoyed both.
    Incentivized
    Chose Zoho CRM
    HUbSpot Is not Effective . Even though it has all Option its not user Friendly to Create Report and filter the leads like that so i switch to Zoho
    Incentivized
    Chose Zoho CRM
    We selected ZOHO over the above - specifically Salesforce - initially because of the price. Secondly, we do not have the technical expertise and budget to do a lot of customization at this time. So, we needed a product that had a good user interface, and that was flexible and …
    Incentivized
    Chose Zoho CRM
    Pricing and easy to use.
    Incentivized
    Chose Zoho CRM
    ZOHO CRM is not as good as HubSpot but it is much easier to use than Microsoft Dynamics.
    Incentivized
    Chose Zoho CRM
    I particularly found HubSpot more costly than Zoho.
    In addition to this, Zoho has multiple product options like Zoho bookings, Zoho Campaigns
    in such a situation, it becomes very easy for us to use and track billing.
    Incentivized
    Chose Zoho CRM
    It was selected based on consultants' recommendations and overall cost.
    Incentivized
    Chose Zoho CRM
    I've selected Zoho because Zoho is very user friendly and not too expensive to use. It is a very good CRM platform if you're planning to implement and starting to use CRM for the first time. This platform is very good for the employee size of 10-100

    Their customer service is …
    Incentivized
    Chose Zoho CRM
    Hubspot is way too expensive. Todoist has actually made my life easier as I manually enter leads and actions items together. Depends on the person and org complexity. Bigger companies need a CRM like Zoho.
    Incentivized
    Chose Zoho CRM
    We went with Zoho CRM because of the affordability and so we can increase our contact limit without costing us too much - that's the main drawback with CRMs like ActiveCampaign, Hubspot and Cloze - they get costly as you increase contact limits, so I feel they're more for …
    Incentivized
    Chose Zoho CRM
    Using Zoho CRM has been a great experience because of its scalability and ease of use. As a robust design, the solution is easy to set up and comes in an out-of-the-box. This platform is ideal for small-to-medium-sized businesses looking for easy and quick growth. It is the …
    Incentivized
    Chose Zoho CRM
    the price wise, ZOHO win
    Incentivized
    Chose Zoho CRM
    Zoho CRM is a cloud-based customer relationship management tool. It's excellent for companies and groups that need to collaborate to better support their customers. Zoho CRM is a cheaper alternative to monday.com, especially for small businesses that don't need all the features …
    Incentivized
    Chose Zoho CRM
    Quickly managing our customer support and interactions with the customer is made more accessible by Zoho CRM. It's simple to use and has helped us generate leads from our marketing funnel. Using the Zoho Suite add-ons, you can extend its functionality for a minimal additional …
    Incentivized
    Chose Zoho CRM
    I tested HubSpot and Odoo CRM, considering they are both a complete suite, but Zoho has, in my opinion:

    • Better interface.
    Incentivized
    Chose Zoho CRM
    2 words: Ease and Convenience.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    1607 Answers
    93%
    Would buy again
    232 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    1204 Answers
    97%
    Delivers good value for the price
    233 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    1617 Answers
    96%
    Happy with the feature set
    238 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    1040 Answers
    95%
    Lived up to sales and marketing promises
    189 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    1010 Answers
    87%
    Implementation went as expected
    187 Answers
    Features
    CloudTaskHubSpot CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of CloudTask and HubSpot CRM and Zoho CRM
    Feature
    CloudTask
    -
    Ratings
    HubSpot CRM
    8.0
    1716 Ratings
    2% above category average
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management00 Ratings8.91661 Ratings8.7280 Ratings
    Workflow management00 Ratings8.41631 Ratings8.6267 Ratings
    Territory management00 Ratings4.9184 Ratings8.9197 Ratings
    Opportunity management00 Ratings8.41563 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.71680 Ratings8.4249 Ratings
    Contract management00 Ratings7.9185 Ratings8.9204 Ratings
    Quote & order management00 Ratings7.81152 Ratings9.0204 Ratings
    Interaction tracking00 Ratings8.81623 Ratings9.0250 Ratings
    Channel / partner relationship management00 Ratings8.2186 Ratings8.7193 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of CloudTask and HubSpot CRM and Zoho CRM
    Feature
    CloudTask
    -
    Ratings
    HubSpot CRM
    8.0
    1157 Ratings
    4% above category average
    Zoho CRM
    8.9
    222 Ratings
    14% above category average
    Case management00 Ratings8.31085 Ratings8.7214 Ratings
    Call center management00 Ratings7.7927 Ratings8.5173 Ratings
    Help desk management00 Ratings8.1993 Ratings9.3190 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of CloudTask and HubSpot CRM and Zoho CRM
    Feature
    CloudTask
    -
    Ratings
    HubSpot CRM
    8.9
    1513 Ratings
    14% above category average
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management00 Ratings8.91439 Ratings8.8262 Ratings
    Email marketing00 Ratings8.91452 Ratings8.2220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of CloudTask and HubSpot CRM and Zoho CRM
    Feature
    CloudTask
    -
    Ratings
    HubSpot CRM
    8.1
    1567 Ratings
    5% above category average
    Zoho CRM
    8.6
    264 Ratings
    11% above category average
    Task management00 Ratings8.31510 Ratings8.3249 Ratings
    Billing and invoicing management00 Ratings7.8804 Ratings8.7181 Ratings
    Reporting00 Ratings8.31403 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of CloudTask and HubSpot CRM and Zoho CRM
    Feature
    CloudTask
    -
    Ratings
    HubSpot CRM
    8.2
    1538 Ratings
    7% above category average
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Forecasting00 Ratings8.01220 Ratings8.7217 Ratings
    Pipeline visualization00 Ratings8.51475 Ratings8.2236 Ratings
    Customizable reports00 Ratings8.31432 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of CloudTask and HubSpot CRM and Zoho CRM
    Feature
    CloudTask
    -
    Ratings
    HubSpot CRM
    8.0
    1470 Ratings
    5% above category average
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields00 Ratings8.81450 Ratings8.7276 Ratings
    Custom objects00 Ratings8.71269 Ratings8.1223 Ratings
    Scripting environment00 Ratings6.3132 Ratings9.2179 Ratings
    API for custom integration00 Ratings8.41045 Ratings7.7204 Ratings
    Security
    Comparison of Security features of CloudTask and HubSpot CRM and Zoho CRM
    Feature
    CloudTask
    -
    Ratings
    HubSpot CRM
    9.0
    1430 Ratings
    7% above category average
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Single sign-on capability00 Ratings9.01295 Ratings7.7232 Ratings
    Role-based user permissions00 Ratings9.01374 Ratings8.7262 Ratings
    Social CRM
    Comparison of Social CRM features of CloudTask and HubSpot CRM and Zoho CRM
    Feature
    CloudTask
    -
    Ratings
    HubSpot CRM
    8.0
    984 Ratings
    6% above category average
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings8.0972 Ratings8.7165 Ratings
    Social engagement00 Ratings8.1960 Ratings8.3157 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of CloudTask and HubSpot CRM and Zoho CRM
    Feature
    CloudTask
    -
    Ratings
    HubSpot CRM
    8.1
    1102 Ratings
    7% above category average
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation00 Ratings8.41104 Ratings8.9208 Ratings
    Compensation management00 Ratings7.8728 Ratings8.8139 Ratings
    Platform
    Comparison of Platform features of CloudTask and HubSpot CRM and Zoho CRM
    Feature
    CloudTask
    -
    Ratings
    HubSpot CRM
    7.9
    1293 Ratings
    4% above category average
    Zoho CRM
    8.3
    231 Ratings
    8% above category average
    Mobile access00 Ratings7.91302 Ratings8.3231 Ratings
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    Score9.2 out of 10
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    Score10 out of 10
    Medium-sized Companies
    Podium
    Score7 out of 10
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
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    User Ratings
    CloudTaskHubSpot CRMZoho CRM
    Likelihood to Recommend
    9.2
    (4 ratings)
    8.6
    (1771 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (32 ratings)
    7.6
    (42 ratings)
    Usability
    -
    (0 ratings)
    8.4
    (1619 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (1 ratings)
    8.5
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (25 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (9 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (1 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.5
    (1 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    7.8
    (13 ratings)
    User Testimonials
    CloudTaskHubSpot CRMZoho CRM
    Likelihood to Recommend
    CloudTask LLC
    The most thorough information on "how to buy" and "who to buy from" outsourced sales partners is provided by CloudTask, which has helped us improve our business. They are aware that providers have specialties, and they may guide us in identifying the people most qualified to support your business. incredibly useful tool
    Incentivized
    Read full review
    HubSpot
    I think HubSpot CRM is really worth it for small to large organizations who have at least 5 sales people. You really get more use out of the program the larger your sales team is. HubSpot CRM is such a robust program it does take time to learn and you need to be prepared to scale with it for years. You will be better at utilizing it after year 2 than year 1 for sure.
    Incentivized
    Read full review
    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
    Read full review
    Pros
    CloudTask LLC
    • Printing the documents remotely
    • Work with the help of Chip based cards
    • Easy to use
    • Can be used in many offices simultaneously
    Incentivized
    Read full review
    HubSpot
    • With a unified workflow, we can effortlessly update contact records, generate sales deals, and dispatch personalized marketing emails.
    • With Breeze AI, I can easily automate tasks by giving it the proper prompt. It doesn’t generate random text. It helps in managing tasks.
    Incentivized
    Read full review
    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
    Incentivized
    Read full review
    Cons
    CloudTask LLC
    • Multiple options should be given for usage
    • Sharing of identity should be provided
    • Remembering of credentials should be doen
    Incentivized
    Read full review
    HubSpot
    • The mobile app could be better. It is fine for quick updates or checking something on the go, but it feels limited compared to the desktop version.
    • In my time of using Hubspot, the dashboard UI has changed twice I think, and it certainly isn't helpful when you're trying to get used a new view entirely.
    • I have observed HubSpot CRM sometimes has issues with large lists, and shows incorrect number on the list page versus the detail page.
    • Search can be improved, because sometimes it misbehaves or doesn't show what is expected.
    Incentivized
    Read full review
    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
    Incentivized
    Read full review
    Likelihood to Renew
    CloudTask LLC
    No answers on this topic
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
    Read full review
    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
    Incentivized
    Read full review
    Usability
    CloudTask LLC
    No answers on this topic
    HubSpot
    There is a steep learning curve with HubSpot compared to more rigid Client/Case Management APIs. The platform's openness can be overwhelming to navigate and to teach to those who are technologically challenged. Once you learn the navigation and the tools needed to complete tasks, it becomes easier. There was a lot of clutter on the navigation menu. If your subscription doesn't give you access to a tool, you should be able to deactivate it or remove it from the navigation, which could reduce the platform's overwhelming nature.
    Incentivized
    Read full review
    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
    Incentivized
    Read full review
    Reliability and Availability
    CloudTask LLC
    No answers on this topic
    HubSpot
    No answers on this topic
    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
    Incentivized
    Read full review
    Performance
    CloudTask LLC
    No answers on this topic
    HubSpot
    No answers on this topic
    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
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    Support Rating
    CloudTask LLC
    No answers on this topic
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
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    In-Person Training
    CloudTask LLC
    No answers on this topic
    HubSpot
    No answers on this topic
    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
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    Online Training
    CloudTask LLC
    No answers on this topic
    HubSpot
    No answers on this topic
    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
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    Implementation Rating
    CloudTask LLC
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    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
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    Alternatives Considered
    CloudTask LLC
    With the support of their hire agent product, CloudTask assisted us in all aspects of employee and customer recruitment and onboarding, It's more efficient and actual then the other tools available in the market right now. We ultimately determined that employing someone directly was the best fit for us despite how flexible having access to all types of possibilities was.
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    HubSpot
    Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.
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    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
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    Contract Terms and Pricing Model
    CloudTask LLC
    No answers on this topic
    HubSpot
    No answers on this topic
    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
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    Scalability
    CloudTask LLC
    No answers on this topic
    HubSpot
    No answers on this topic
    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
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    Professional Services
    CloudTask LLC
    No answers on this topic
    HubSpot
    No answers on this topic
    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
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    Return on Investment
    CloudTask LLC
    • Very high in terms of ROI
    • Breakeven is very early
    • Easy to understand
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    HubSpot
    • When the decision came to explore a platform that would migrate our data and leave the transition as seamless as I would like to see more native options for automation possible, a number of products were suggested. Once we saw HubSpot CRM we knew it was for us. My division were the trial usage group...which has led to enterprise adoption and we couldn't be happier.
    • I wish I could say that the support team has been awesome... but we haven't needed to utilize them, which is a testimony in its own right. The couple of minor issues we had were largely user education issues and were quickly handled.
    • The commitment the entire HubSpot team has for, not just their clients, but anyone in business that is open to learn resonates with everything they do. I subscribed to their blog and the free resources they deliver is truly amazing and they deserve kudos.
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    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
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    ScreenShots

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.