What users are saying about
Commvault Complete Backup & Recovery
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Top Rated
175 Ratings
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Based on 175 reviews and ratings
89 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 89 reviews and ratings
Likelihood to Recommend
Commvault Complete Backup & Recovery
I feel that Commvault's Active Directory Recovery and Testing of the recovery could be improved, but this could very well be a situation where I am not fully understanding the scope. Commvault Complete Backup & Recovery is spot-on in all other areas and will be a perfect fit for anyone with a decent-sized IT footprint.

Verified User
Manager in Information Technology
Hospital & Health Care Company, 5001-10,000 employeesRubrik
It is by far the easiest and well thought out backup solution I've encountered. If you have requirements to archive into AWS, Azure, or GCP, it is extremely easy to configure. You will be up and archiving in minutes. The SLA based job scheduling is very intuitive. The only negative or less appropriate usage I can think of would be the instantiation piece. It takes several hours to instantiate one VM to a cloud environment. This could be our lack of bandwidth, but it is only feasible for a long term DR scenario.
Systems Architect
State Water Resource Control BoardGovernment Administration, 1001-5000 employees
Feature Rating Comparison
Data Center Backup
Commvault Complete Backup & Recovery
9.1
Rubrik
8.6
Universal recovery
Commvault Complete Backup & Recovery
8.7
Rubrik
8.3
Live recovery
Commvault Complete Backup & Recovery
8.7
Rubrik
8.7
Recovery verification
Commvault Complete Backup & Recovery
8.5
Rubrik
8.3
Business application protection
Commvault Complete Backup & Recovery
8.9
Rubrik
8.2
Multiple backup destinations
Commvault Complete Backup & Recovery
9.4
Rubrik
8.7
Incremental backup identification
Commvault Complete Backup & Recovery
9.4
Rubrik
8.0
Backup to the cloud
Commvault Complete Backup & Recovery
8.9
Rubrik
9.1
Deduplication and file compression
Commvault Complete Backup & Recovery
9.7
Rubrik
8.3
Snapshots
Commvault Complete Backup & Recovery
9.4
Rubrik
8.3
Flexible deployment
Commvault Complete Backup & Recovery
9.0
Rubrik
8.7
Management dashboard
Commvault Complete Backup & Recovery
9.0
Rubrik
8.2
Platform support
Commvault Complete Backup & Recovery
9.2
Rubrik
8.7
Retention options
Commvault Complete Backup & Recovery
9.5
Rubrik
9.1
Encryption
Commvault Complete Backup & Recovery
9.6
Rubrik
9.1
Pros
Commvault Complete Backup & Recovery
- Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
- Improves our Disaster Recovery
- Starting to utilize for data migration for VMware in places where Zerto is too expensive

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesRubrik
- Simplified backup. Rubrik integrates well with modern data-center technologies. Rubrik backups are SLA-based, and you can apply SLAs to different levels of your infrastructure, e.g. from granular VM-based assignments to covering whole site with few clicks.
- Simplified restore. Easy to use interface allows for delegation of restores to any user group.
- Simplified backup to cloud makes replacing outdated backup targets, such as tape libraries, an easy task.
- Simplified DR to cloud. In addition to the ability to mount restored virtual machines from the Rubrik appliances itself, Rubrik allows you to spin up backed up to the cloud instances in Azure cloud.
Director of Technology
First New YorkInvestment Management, 201-500 employees
Cons
Commvault Complete Backup & Recovery
- Commvault Complete Backup & Recovery has developed the concept of plans that work great in smaller institutions but can hamstring large enterprises by the limited flexibility. There are situations where plans appear to be forced into decisions. Ideally, providing the ability to disable plans would be beneficial.
- The security model is granular in respects to permissions and ability to implement it for a single object (client, user, job). Implementing the correct collection of permissions can sometimes feel like opening a padlock. This appears to be a great place to implement a wizard for guiding administrators through desired behaviors and building the appropriate security role.
Senior Storage Engineer / Backup Architect
UNC Health CareHospital & Health Care, 1001-5000 employees
Rubrik
- I would like to have the ability to set expiration dates for relics. When VMs are deleted, the backups (relics) require manual intervention to remove, and I may not want them removed right away.
- Integration of multiple clusters into a single dashboard.
- I'd like to see more granular control of SLA retentions.

Verified User
Team Lead in Information Technology
Insurance Company, 201-500 employeesLikelihood to Renew
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 8.3
Based on 8 answers
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.

Verified User
Professional in Information Technology
Financial Services Company, 201-500 employeesRubrik
No score
No answers yet
No answers on this topic
Usability
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 8.9
Based on 7 answers
Commvault is an enterprise-level tool that we use to backup all kinds of workloads. I have implemented Commvault Complete Backup & Recovery in many Enterprise-level, Corporate banks and financial companies to mitigate their data loss and compliance with their audit requirements. I have implemented it across many platforms such as MS SQL, MySQL, Oracle, AIX, Exchange, VMware, Azure, Office 365, Hyper-V, Loutas Note, Windows FS/Unix FS backups and many cloud storage and virtual environments. Commvault DR option as well. We especially used Backup replication (Dash Copy), VM Replication (Live sync) and DB replication and VM life cycling process. Customers like the Commvault CommCell console, it is a single console solution.
Senior Technical Support Engineer
South Asian Technologies (Pvt) Ltd.Information Services, 11-50 employees
Rubrik
Rubrik 8.2
Based on 2 answers
Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.

Verified User
Administrator in Engineering
Information Technology and Services Company, 10,001+ employeesReliability and Availability
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.1
Based on 1 answer
Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
Senior Technical Support Engineer
South Asian Technologies (Pvt) Ltd.Information Services, 11-50 employees
Rubrik
No score
No answers yet
No answers on this topic
Performance
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.1
Based on 1 answer
Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
Senior Technical Support Engineer
South Asian Technologies (Pvt) Ltd.Information Services, 11-50 employees
Rubrik
No score
No answers yet
No answers on this topic
Support Rating
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.5
Based on 78 answers
Commvault Complete Backup & Recovery support is a Gold Standard for us. We are a ESP customer and have a designated Support Account Manager (SAM) & a Technical Account Manager (TAM) who we meet with every other week to go over any existing issues and upcoming version revisions release. But of course not all companies or organization will need this type of level of support but we have proven that this works for us due to the shear size of our environment and the number of offices we support.

Verified User
Engineer in Information Technology
Non-profit Organization Management Company, 1001-5000 employeesRubrik
Rubrik 8.8
Based on 7 answers
I have had nothing but great service from Rubrik's support. The support tunnel option is great as they can connect without the need for WebEx or JoinMe to work on your cluster. They are always willing to perform upgrades even though upgrading is super easy for the customer, but some would prefer support to do them.
Systems Engineer
The Heritage GroupConstruction, 1001-5000 employees
In-Person Training
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.1
Based on 1 answer
Traning is very easy very helpful
Senior Technical Support Engineer
South Asian Technologies (Pvt) Ltd.Information Services, 11-50 employees
Rubrik
No score
No answers yet
No answers on this topic
Online Training
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.1
Based on 1 answer
Commvault training is very important and very helpful full for immplementation.
Senior Technical Support Engineer
South Asian Technologies (Pvt) Ltd.Information Services, 11-50 employees
Rubrik
No score
No answers yet
No answers on this topic
Implementation Rating
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 8.7
Based on 7 answers
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
System Engineer
StratogentInformation Technology & Services, 51-200 employees
Rubrik
No score
No answers yet
No answers on this topic
Alternatives Considered
Commvault Complete Backup & Recovery
I was not part of the decision to adopt Commvault, and having developed and used many other backup/recovery tools I was a little skeptical that it could do everything that we needed, but I can say that I'm glad that they chose Commvault. It has delivered even more than we had counted on.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employeesRubrik
Veeam is the closest to Rubrik but still cannot compare in its simplicity and success rates. The others just don't even compare, heck you have to have a PHD just to use CommVault
Enterprise Architect
SH Data TechnologiesComputer & Network Security, 11-50 employees
Scalability
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.1
Based on 1 answer
Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
Senior Technical Support Engineer
South Asian Technologies (Pvt) Ltd.Information Services, 11-50 employees
Rubrik
No score
No answers yet
No answers on this topic
Return on Investment
Commvault Complete Backup & Recovery
- The ease of use and reliability of Commvault have enabled us to support the entire environment with less personnel than other products. We can support hundreds of clients and 500TB of protected systems with a single person.
- Their per TB pricing can get rather expensive often forcing you into an agent based pricing model and that can be less that ideal to mange.
Manager of Platofrm Services
LendleasePackaging and Containers, 10,001+ employees
Rubrik
- Increasing of service's request: old customers asked us backup service after they realized we were using Rubrik
- New customers, came because of Rubrik, asked for new services
- Old customers already using previous backup solution decided to leave the service since more expensive
- Overall, ROI is positive
Cloud Solutions Architect
Clouditalia TelecomunicazioniTelecommunications, 201-500 employees
Screenshots
Commvault Complete Backup & Recovery
—Pricing Details
Commvault Complete Backup & Recovery
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Rubrik
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No