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ConnectWise CPQ vs. E2C TechZone Contact Manager vs. SAP Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise CPQ

    Score9.1 out of 10
    N/AConnectWise CPQ (formerly ConnectWise Sell, and Quosal) is the quote and proposal solution of the ConnectWise Suite. With ConnectWise Sell, users can create professional technology quotes and proposals that include rich product information, cover letters, and statements of work in minutes and automatically update their sales pipelines accordingly. The vendor says key benefits include: Save time creating IT quotes and proposals through automation …N/A

    E2C TechZone Contact Manager

    N/AN/AE2C TechZone headquartered in Chennai offers Contact Manager, a customer relationship and management software system for small businesses, used to migrate customer data and processes from traditional spreadsheets to a sales application.N/A

    SAP Sales Cloud

    Score8.7 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    ConnectWise CPQE2C TechZone Contact ManagerSAP Sales Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise CPQE2C TechZone Contact ManagerSAP Sales Cloud
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ConnectWise CPQE2C TechZone Contact ManagerSAP Sales Cloud
    Considered Multiple Products
    ConnectWise
    No answer on this topic
    E2C TechZone
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    91%
    Would buy again
    120 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    95%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    96%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    89%
    Implementation went as expected
    99 Answers
    Features
    ConnectWise CPQE2C TechZone Contact ManagerSAP Sales Cloud
    CPQ
    Comparison of CPQ features of ConnectWise CPQ and E2C TechZone Contact Manager and SAP Sales Cloud
    Feature
    ConnectWise CPQ
    9.3
    44 Ratings
    6% above category average
    E2C TechZone Contact Manager
    -
    Ratings
    SAP Sales Cloud
    -
    Ratings
    Quote sharing/sending10.044 Ratings00 Ratings00 Ratings
    Product configuration10.042 Ratings00 Ratings00 Ratings
    Configuration options10.042 Ratings00 Ratings00 Ratings
    Pricing rules7.843 Ratings00 Ratings00 Ratings
    Price adjustment10.044 Ratings00 Ratings00 Ratings
    Purchase history and open contracts10.038 Ratings00 Ratings00 Ratings
    Guided selling/Sales portal8.738 Ratings00 Ratings00 Ratings
    CPQ reporting & analytics6.035 Ratings00 Ratings00 Ratings
    CPQ-CRM integration10.041 Ratings00 Ratings00 Ratings
    Attachments to quotes10.041 Ratings00 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of ConnectWise CPQ and E2C TechZone Contact Manager and SAP Sales Cloud
    Feature
    ConnectWise CPQ
    -
    Ratings
    E2C TechZone Contact Manager
    -
    Ratings
    SAP Sales Cloud
    8.5
    153 Ratings
    8% above category average
    Customer data management / contact management00 Ratings00 Ratings8.3145 Ratings
    Workflow management00 Ratings00 Ratings8.8147 Ratings
    Territory management00 Ratings00 Ratings8.2131 Ratings
    Opportunity management00 Ratings00 Ratings9.0143 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings8.2137 Ratings
    Contract management00 Ratings00 Ratings7.9134 Ratings
    Quote & order management00 Ratings00 Ratings8.7134 Ratings
    Interaction tracking00 Ratings00 Ratings8.9138 Ratings
    Channel / partner relationship management00 Ratings00 Ratings8.5132 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ConnectWise CPQ and E2C TechZone Contact Manager and SAP Sales Cloud
    Feature
    ConnectWise CPQ
    -
    Ratings
    E2C TechZone Contact Manager
    -
    Ratings
    SAP Sales Cloud
    8.9
    131 Ratings
    14% above category average
    Case management00 Ratings00 Ratings8.8126 Ratings
    Call center management00 Ratings00 Ratings9.2115 Ratings
    Help desk management00 Ratings00 Ratings8.9116 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ConnectWise CPQ and E2C TechZone Contact Manager and SAP Sales Cloud
    Feature
    ConnectWise CPQ
    -
    Ratings
    E2C TechZone Contact Manager
    -
    Ratings
    SAP Sales Cloud
    8.1
    132 Ratings
    5% above category average
    Lead management00 Ratings00 Ratings8.1131 Ratings
    Email marketing00 Ratings00 Ratings8.1113 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ConnectWise CPQ and E2C TechZone Contact Manager and SAP Sales Cloud
    Feature
    ConnectWise CPQ
    -
    Ratings
    E2C TechZone Contact Manager
    -
    Ratings
    SAP Sales Cloud
    8.3
    144 Ratings
    8% above category average
    Task management00 Ratings00 Ratings8.4136 Ratings
    Billing and invoicing management00 Ratings00 Ratings8.4114 Ratings
    Reporting00 Ratings00 Ratings8.2132 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ConnectWise CPQ and E2C TechZone Contact Manager and SAP Sales Cloud
    Feature
    ConnectWise CPQ
    -
    Ratings
    E2C TechZone Contact Manager
    -
    Ratings
    SAP Sales Cloud
    8.4
    142 Ratings
    9% above category average
    Forecasting00 Ratings00 Ratings8.1132 Ratings
    Pipeline visualization00 Ratings00 Ratings9.0133 Ratings
    Customizable reports00 Ratings00 Ratings8.1137 Ratings
    Customization
    Comparison of Customization features of ConnectWise CPQ and E2C TechZone Contact Manager and SAP Sales Cloud
    Feature
    ConnectWise CPQ
    -
    Ratings
    E2C TechZone Contact Manager
    -
    Ratings
    SAP Sales Cloud
    8.2
    139 Ratings
    7% above category average
    Custom fields00 Ratings00 Ratings7.9139 Ratings
    Custom objects00 Ratings00 Ratings7.9132 Ratings
    Scripting environment00 Ratings00 Ratings8.6115 Ratings
    API for custom integration00 Ratings00 Ratings8.2124 Ratings
    Security
    Comparison of Security features of ConnectWise CPQ and E2C TechZone Contact Manager and SAP Sales Cloud
    Feature
    ConnectWise CPQ
    -
    Ratings
    E2C TechZone Contact Manager
    -
    Ratings
    SAP Sales Cloud
    9.2
    142 Ratings
    9% above category average
    Single sign-on capability00 Ratings00 Ratings9.3136 Ratings
    Role-based user permissions00 Ratings00 Ratings9.1136 Ratings
    Social CRM
    Comparison of Social CRM features of ConnectWise CPQ and E2C TechZone Contact Manager and SAP Sales Cloud
    Feature
    ConnectWise CPQ
    -
    Ratings
    E2C TechZone Contact Manager
    -
    Ratings
    SAP Sales Cloud
    9.1
    99 Ratings
    19% above category average
    Social data00 Ratings00 Ratings8.799 Ratings
    Social engagement00 Ratings00 Ratings9.495 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ConnectWise CPQ and E2C TechZone Contact Manager and SAP Sales Cloud
    Feature
    ConnectWise CPQ
    -
    Ratings
    E2C TechZone Contact Manager
    -
    Ratings
    SAP Sales Cloud
    8.5
    118 Ratings
    12% above category average
    Marketing automation00 Ratings00 Ratings8.3114 Ratings
    Compensation management00 Ratings00 Ratings8.794 Ratings
    Platform
    Comparison of Platform features of ConnectWise CPQ and E2C TechZone Contact Manager and SAP Sales Cloud
    Feature
    ConnectWise CPQ
    -
    Ratings
    E2C TechZone Contact Manager
    -
    Ratings
    SAP Sales Cloud
    8.2
    123 Ratings
    7% above category average
    Mobile access00 Ratings00 Ratings8.2123 Ratings
    Best Alternatives
    ConnectWise CPQE2C TechZone Contact ManagerSAP Sales Cloud
    Small Businesses
    QuoteWerks
    Score9.7 out of 10
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    QuoteWerks
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Agentforce Revenue Management
    Score8.6 out of 10
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise CPQE2C TechZone Contact ManagerSAP Sales Cloud
    Likelihood to Recommend
    10.0
    (50 ratings)
    -
    (0 ratings)
    8.5
    (164 ratings)
    Likelihood to Renew
    1.0
    (10 ratings)
    -
    (0 ratings)
    8.1
    (15 ratings)
    Usability
    9.7
    (8 ratings)
    -
    (0 ratings)
    7.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    6.3
    (5 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    5.9
    (8 ratings)
    -
    (0 ratings)
    5.8
    (13 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    7.6
    (4 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    8.2
    (5 ratings)
    -
    (0 ratings)
    8.6
    (124 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ConnectWise CPQE2C TechZone Contact ManagerSAP Sales Cloud
    Likelihood to Recommend
    ConnectWise
    The most powerful features are the fact that you can see when your clients have viewed your quote, and that it can pull in real-time information about the products you are selling. It is all online-based, so you can use it from anywhere which is a big advantage over other quoting tools that I have used. We don't use the procurement capabilities, but for quoting pricing and customer visibility it works fantastically.
    Incentivized
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    E2C TechZone
    No answers on this topic
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
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    Pros
    ConnectWise
    • ConnectWise Sell does an excellent job of neatly presenting quotes and proposals to the end user. There are multiple different options for the look and function of the quotes. There are also options for custom quote templates that are designed directly for your organization.
    • ConnectWise Sell does a reasonably good job of connecting to and working with Autotask. It took our organization about 6 months to figure out the correct way to flow from quote to invoice with our systems. Sell will easily pull in your customer information from Autotask into a quote and allow you to send the quote direct from your email.
    Incentivized
    Read full review
    E2C TechZone
    No answers on this topic
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • I'd like to see ConnectWise Sell develop a more user-friendly environment for advanced form and template design that doesn't require developer skills or consulting engagements. in order for us to develop these forms makes us reliant on consultants. These engagements are worth the cost, but sometimes we just don't have time to wait for them to be delivered.
    • I'd like to see ConnectWise Sell automatically generate a quote for items such as warranties or services that are expiring in ConnectWise Manage. This would save us a tremendous amount of time preparing quotes.
    • I'd like to see a new version automatically created when changes are made to a quote with the ability to reverse or revert back to a particular version. Sometimes people make mistakes and delete or change something they shouldn't have. Or customers want a change to version 1 only to change their minds when you send them the updated one, and want to go back to the original one.
    Incentivized
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    E2C TechZone
    No answers on this topic
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    ConnectWise
    We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
    Read full review
    E2C TechZone
    No answers on this topic
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
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    Usability
    ConnectWise
    Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
    Read full review
    E2C TechZone
    No answers on this topic
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
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    Reliability and Availability
    ConnectWise
    No answers on this topic
    E2C TechZone
    No answers on this topic
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Performance
    ConnectWise
    I dont think we use this tool to potential
    Incentivized
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    E2C TechZone
    No answers on this topic
    SAP
    No answers on this topic
    Support Rating
    ConnectWise
    Have to wait till 11pm EST time to get someone knowledgeable. That sucks truly. Almost half my day is gone. They need to provide premium support, where I can contact a "real" Quosal rep, anytime of the day or night 24/7
    Incentivized
    Read full review
    E2C TechZone
    No answers on this topic
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Online Training
    ConnectWise
    No answers on this topic
    E2C TechZone
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    ConnectWise
    Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
    Incentivized
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    E2C TechZone
    No answers on this topic
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    Alternatives Considered
    ConnectWise
    When it comes to the quoting layout Sell gives you so many more customization options. The item inventory is also easier to maintain. Sell is by far the best selling module that I have used thus far and it has helped keep us more organized.
    Incentivized
    Read full review
    E2C TechZone
    No answers on this topic
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
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    Scalability
    ConnectWise
    Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
    Incentivized
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    E2C TechZone
    No answers on this topic
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
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    Return on Investment
    ConnectWise
    • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
    • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
    • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
    Incentivized
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    E2C TechZone
    No answers on this topic
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
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    ScreenShots

    ConnectWise CPQ Screenshots

    Screenshot of Sell DashboardScreenshot of Sell EtilizeScreenshot of Sell IntelScreenshot of Sell Order Porter E-SignatureScreenshot of Sell Place Order

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization