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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contentsquare

    Score7.5 out of 10
    N/AContentsquare is an enterprise experience intelligence and Digital Analytics platform designed to track, visualize, and optimize user journeys across websites and mobile applications. The platform captures digital interaction telemetry—such as clicks, scrolls, hovers, and page drop-offs—without manual event tagging to power Web Analytics, session replays, funnel visualization, and experience monitoring.N/A

    Webexpenses

    Score8.7 out of 10
    N/AWebexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses platform includes both desktop…

    $10.13

    per month per user

    Pricing
    ContentsquareWebexpenses
    Editions & Modules
    No answers on this topic
    Essential
    $10.13
    per month per user
    Scale
    $12.15
    per month per user
    Pro
    $18
    per month per user
    Offerings
    Pricing Offerings
    ContentsquareWebexpenses
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$250 one-time fee per installation
    Additional Details—These USD amounts are approximate and provided for guidance only. As exchange rates fluctuate daily with market movements, the actual USD equivalent will vary over time and may differ at the point of transaction or when a formal USD price list is established.
    More Pricing Information
    Community Pulse
    ContentsquareWebexpenses
    Considered Both Products
    Contentsquare
    No answer on this topic
    Webexpenses
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    53 Answers
    94%
    Would buy again
    650 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    50 Answers
    98%
    Delivers good value for the price
    344 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    53 Answers
    96%
    Happy with the feature set
    675 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    98%
    Lived up to sales and marketing promises
    215 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    96%
    Implementation went as expected
    240 Answers
    Features
    ContentsquareWebexpenses
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Contentsquare, now with Hotjar and Webexpenses
    Feature
    Contentsquare, now with Hotjar
    8.0
    1 Ratings
    0% below category average
    Webexpenses
    -
    Ratings
    Responsive Design for Web Access8.01 Ratings00 Ratings
    Mobile Application8.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.01 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Contentsquare, now with Hotjar and Webexpenses
    Feature
    Contentsquare, now with Hotjar
    9.7
    1 Ratings
    3% above category average
    Webexpenses
    -
    Ratings
    Heatmap tool8.01 Ratings00 Ratings
    Click analytics10.01 Ratings00 Ratings
    Scroll maps10.01 Ratings00 Ratings
    Conversion tracking10.01 Ratings00 Ratings
    Goal tracking10.01 Ratings00 Ratings
    Session Recording and Replay10.01 Ratings00 Ratings
    User Segmentation10.01 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of Contentsquare, now with Hotjar and Webexpenses
    Feature
    Contentsquare, now with Hotjar
    -
    Ratings
    Webexpenses
    8.5
    161 Ratings
    3% above category average
    Employee Expense Reporting00 Ratings8.7161 Ratings
    Corporate Card Reconciliation00 Ratings8.274 Ratings
    Payment Management
    Comparison of Payment Management features of Contentsquare, now with Hotjar and Webexpenses
    Feature
    Contentsquare, now with Hotjar
    -
    Ratings
    Webexpenses
    8.4
    150 Ratings
    5% above category average
    Customizable Approval Policies00 Ratings8.4112 Ratings
    Financial Document Management00 Ratings7.737 Ratings
    Payment Status Tracking00 Ratings8.9140 Ratings
    Payment Audit Trail00 Ratings8.9114 Ratings
    Duplicate Bill Detection00 Ratings8.038 Ratings
    Advanced OCR00 Ratings7.825 Ratings
    Electronic Funds Transfer00 Ratings8.883 Ratings
    Best Alternatives
    ContentsquareWebexpenses
    Small Businesses
    Fullstory
    Score8.9 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Quantum Metric
    Score7.5 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Glassbox
    Score6.3 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContentsquareWebexpenses
    Likelihood to Recommend
    8.2
    (118 ratings)
    8.7
    (824 ratings)
    Likelihood to Renew
    5.1
    (13 ratings)
    9.4
    (50 ratings)
    Usability
    9.5
    (8 ratings)
    8.6
    (824 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (11 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (10 ratings)
    Support Rating
    10.0
    (5 ratings)
    8.5
    (377 ratings)
    In-Person Training
    -
    (0 ratings)
    9.6
    (5 ratings)
    Online Training
    -
    (0 ratings)
    9.8
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.6
    (20 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (9 ratings)
    Ease of integration
    9.0
    (1 ratings)
    7.2
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (11 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.7
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    ContentsquareWebexpenses
    Likelihood to Recommend
    Contentsquare
    Hotjar is good for a first pass at understanding user sentiment or locating potential usability issues. There are features such as "rage clicked" which shows recordings or instances when a user rage clicked or had an issue with your site. Hotjar has also been helpful to launch intercept surveys on mobile, desktop, and app, which not all competitor software allow. Hotjar recordings are fun to watch. "Watching Hotjar like Netflix" is a favorite pastime at work.
    Incentivized
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    Webexpenses
    Webexpenses is well suited for payroll to easily track workforce expenses and reducing hours of manual work from approving and processing the submitted claims. I have to highlight the automated custom report generating, which suits any needs to see reports for our teams. At our organization there is no sceniario, where Webexpenses would be less appropriate.
    Incentivized
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    Pros
    Contentsquare
    • Heat mapping is great on Hotjar. It is a good place to start when you are looking at the UX & CRO on your website. You can see the % of people clicking on elements on a page, how far they scroll, and mouse movements.
    • Hotjar is great for session recordings. These record the mouse movements, clicks, pages and scrolls of a user in video format. You can watch these to investigate what works well on a site and identify potential roadblocks and bugs.
    • Hotjar is great as it ensures that users details are anonymous; for instance, if you are watching a session recording, you cannot see what a user types in a form field, as Hotjar blanks this out.
    • Hotjar has a poll function, so you can have polls on your website.
    Incentivized
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    Webexpenses
    • imports credit card transactions from our corporate card program without issue
    • allows for easy set up of new users
    • is a very intuitive, easy to learn tool
    • has a very responsive support and customer service team
    • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
    • It is a very inexpensive product. Well worth the cost.
    Incentivized
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    Cons
    Contentsquare
    • Hotjar is primarily used for web-based experiences. Not that easy to use on mobile apps.
    • I'd love to see Hotjar integrated with Google Analytics for an even deeper view.
    • Hotjar is primarily used by smaller organizations...pricing can get steep quickly for larger organizations.
    Incentivized
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    Webexpenses
    • Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
    • Would be ideal to have an option to save full routes rather than just addresses maybe?
    Incentivized
    Read full review
    Likelihood to Renew
    Contentsquare
    For small companies with limited user testing budgets, ClickTale serves as a useful user testing tool. When I cannot get the funds for in depth user testing, I always know that I have a baseline of information I can rely on
    Read full review
    Webexpenses
    There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.
    Incentivized
    Read full review
    Usability
    Contentsquare
    It is fairly easy to use, easy to explain, and easy to learn even for a non-techie like me. I admit I was a little intimidated when it was recommended by my developers, but I learned afterwards that there really was nothing to worry about. My experience has been awesome so far!
    Incentivized
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    Webexpenses
    I think this is an easy to use and effective system for expense management. I like how I can upload images and documents directly from my phone onto the mobile app. It's beneficial for continuity that the app and the web browser work the same, and I can save claims to come back to later if I wish.
    Incentivized
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    Reliability and Availability
    Contentsquare
    No answers on this topic
    Webexpenses
    The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available
    Incentivized
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    Performance
    Contentsquare
    No answers on this topic
    Webexpenses
    The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff
    Incentivized
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    Support Rating
    Contentsquare
    Hotjar is a SaaS-based company, and as such has a good support service. Users can quickly submit support tickets through Hotjar's online portal. Enterprise customers get access to additional support members and have SLAs to support their larger, more complex needs. Overall, Hotjar is extremely reliable and I've never had to reach out to customer support.
    Incentivized
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    Webexpenses
    The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
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    In-Person Training
    Contentsquare
    No answers on this topic
    Webexpenses
    All went well.
    Incentivized
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    Online Training
    Contentsquare
    No answers on this topic
    Webexpenses
    It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
    Incentivized
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    Implementation Rating
    Contentsquare
    No answers on this topic
    Webexpenses
    As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
    Incentivized
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    Alternatives Considered
    Contentsquare
    ContentSquare [(Clicktale)] is going deeper on UX understanding than traditional web analytics tools. You can truly understand how a page is used (where users click or even miss click, on which part of the page they are spending most of their time, if some links are clicked but bad positioned on the page...), and that's a thing you can't really measure trough a traditional web analytics tool.
    Incentivized
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    Webexpenses
    I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.
    Incentivized
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    Scalability
    Contentsquare
    No answers on this topic
    Webexpenses
    Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app
    Incentivized
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    Return on Investment
    Contentsquare
    • Our UX team can now use hard data to back up and validate design decisions that we make. Our role as usability experts is becoming more respected and integral to business objectives because we now have data that can back up our field of study and prove that our roles are demonstrably useful and necessary.
    • HotJar allows our small team of 3 UX designers to get research data as if we were a much larger team. Instead of painstakingly using our time to do guerrilla research, endless user observations, and other types of manual testing, we can now get a significant portion of our data from HotJar.
    • Using HotJar is actually giving our team a sense of excitement and enjoyment in our day-to-day usability work. Instead of seeing UX as a chore, HotJar is making data gathering and analyzing more fun, because we can see tangible results from a much larger pool of user/user-data than we could in the past.
    Incentivized
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    Webexpenses
    • Easy integration with your existing finance / accounting software.
    • Lot of time is being saved in maintaining records and now going completely online.
    • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
    Incentivized
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    ScreenShots

    Webexpenses Screenshots

    Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.