What users are saying about
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Top Rated
361 Ratings
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Top Rated
3321 Ratings

Cvent Event Management

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Top Rated
361 Ratings
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Score 8.3 out of 100

Zoom

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3321 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Cvent Event Management

Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
Jenifer Provence | TrustRadius Reviewer

Zoom

Zoom is very good software for video conferencing. It is having so many great features. there can be more than 200+ members in a call in real-time. The host can share the screen for training and presentations. You can easily take interviews and take classes while at home with the help of Zoom.
Abhishek Ankush | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cvent Event Management
Zoom
8.3
High quality audio
Cvent Event Management
Zoom
8.5
High quality video
Cvent Event Management
Zoom
8.6
Low bandwidth requirements
Cvent Event Management
Zoom
7.4
Mobile support
Cvent Event Management
Zoom
8.7

Screen Sharing

Cvent Event Management
Zoom
8.6
Desktop sharing
Cvent Event Management
Zoom
8.9
Whiteboards
Cvent Event Management
Zoom
8.3

Online Meetings / Events

Cvent Event Management
Zoom
8.3
Calendar integration
Cvent Event Management
Zoom
8.3
Meeting initiation
Cvent Event Management
Zoom
8.7
Integrates with social media
Cvent Event Management
Zoom
7.6
Record meetings / events
Cvent Event Management
Zoom
8.6
Slideshows
Cvent Event Management
Zoom
8.4

Online Events Collaboration

Cvent Event Management
Zoom
8.4
Live chat
Cvent Event Management
Zoom
8.7
Audience polling
Cvent Event Management
Zoom
8.1
Q&A
Cvent Event Management
Zoom
8.3

Online Events Security

Cvent Event Management
Zoom
8.3
User authentication
Cvent Event Management
Zoom
8.4
Participant roles & permissions
Cvent Event Management
Zoom
8.4
Confidential attendee list
Cvent Event Management
Zoom
8.2

Pros

Cvent Event Management

  • Complex event registrations with multiple attendee types
  • Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
  • Plenty of custom fields allowed in contact records
  • Clean interface
  • Email automation and filtering capabilities
  • Event registration links to contact record
  • Robust reporting, both standard and custom
  • Responsive and helpful customer service/tech support available via chat
Krysten B | TrustRadius Reviewer

Zoom

  • It's simple to operate. Creating, joining, and using the tool is simple and requires no training.
  • The audio and video quality is excellent, and it makes it easy to meet with colleagues and have productive discussions about ideas.
  • It has a wide range of features that appeal to millennials and the next generation of users with an intuitive design.
  • If you're looking for a simple method of connecting with people worldwide, this is an excellent option. We've had problems with other web conferencing solutions, but not with Zoom.
Aurpa Fiza | TrustRadius Reviewer

Cons

Cvent Event Management

  • Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
  • OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
  • Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
Hannah Humke | TrustRadius Reviewer

Zoom

  • You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
  • Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.
Alban Kaperi | TrustRadius Reviewer

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.8
Based on 19 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Kimberly Norton | TrustRadius Reviewer

Zoom

Zoom 9.5
Based on 15 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Stefan Scherbik | TrustRadius Reviewer

Usability

Cvent Event Management

Cvent Event Management 7.4
Based on 21 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Amie Fox | TrustRadius Reviewer

Zoom

Zoom 8.4
Based on 17 answers
Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.
Matthew Gardner | TrustRadius Reviewer

Reliability and Availability

Cvent Event Management

Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
Anonymous | TrustRadius Reviewer

Zoom

Zoom 10.0
Based on 2 answers
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik | TrustRadius Reviewer

Performance

Cvent Event Management

Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Anonymous | TrustRadius Reviewer

Zoom

Zoom 10.0
Based on 2 answers
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik | TrustRadius Reviewer

Support Rating

Cvent Event Management

Cvent Event Management 8.7
Based on 101 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
Anonymous | TrustRadius Reviewer

Zoom

Zoom 3.3
Based on 31 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Kenneth Hess | TrustRadius Reviewer

In-Person Training

Cvent Event Management

Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Anonymous | TrustRadius Reviewer

Zoom

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Anonymous | TrustRadius Reviewer

Zoom

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 6.6
Based on 12 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Anonymous | TrustRadius Reviewer

Zoom

Zoom 10.0
Based on 14 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Stefan Scherbik | TrustRadius Reviewer

Alternatives Considered

Cvent Event Management

Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
John Voegtlin | TrustRadius Reviewer

Zoom

Zoom has [a] smooth interface and gives a profile creating option for each user. I have faced entering problems while using Google Hangouts Meet several times. Sometimes I am unable to talk in the Google Hangouts Meet due to its technical issue. Zoom has given me solutions for these problems. That is why I have selected Zoom.
Md. Sajjad Hossen | TrustRadius Reviewer

Scalability

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is
Anonymous | TrustRadius Reviewer

Zoom

Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik | TrustRadius Reviewer

Return on Investment

Cvent Event Management

  • It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
  • It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Madison Spears | TrustRadius Reviewer

Zoom

  • It allows me to send and receive the messages from my team members in the middle of the video calls, thus we can handle the online presentations very well and tackle the complexities.
  • I can record the online meeting sessions for the future concerns.
  • It never bounds me to show up while calling, I can easily stop the video, mute the video and [it even] update[s] me whether someone is leaving or entering the meeting room.
  • Efficient customer support.
David Braun | TrustRadius Reviewer

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Cvent Event Management Editions & Modules

Additional Pricing Details

Zoom

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoom Editions & Modules

On-premise Edition
Virtual H.323/SIP Room Connector$491
Business19.991
  1. per month
SaaS Edition
BasicFree1
Pro14.992
Business19.992
Enterprise19.992
  1. Free
  2. per month/per license
Additional Pricing Details
Discounts available for each plan if you pay annually.

Rating Summary

Likelihood to Recommend

Cvent Event Management
8.7
Zoom
8.9

Likelihood to Renew

Cvent Event Management
9.8
Zoom
9.5

Usability

Cvent Event Management
7.4
Zoom
8.4

Reliability and Availability

Cvent Event Management
8.2
Zoom
10.0

Performance

Cvent Event Management
7.3
Zoom
10.0

Support Rating

Cvent Event Management
8.7
Zoom
3.3

In-Person Training

Cvent Event Management
6.4
Zoom

Online Training

Cvent Event Management
8.2
Zoom

Implementation Rating

Cvent Event Management
6.6
Zoom
10.0

Scalability

Cvent Event Management
8.2
Zoom
10.0

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