What users are saying about
81 Ratings
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Top Rated
438 Ratings
81 Ratings
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Score 7.1 out of 100

HubSpot Sales Hub

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Top Rated
438 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Prospecting

    6.9

    Data.com

    69%

    HubSpot Sales Hub

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 6/6 features

    Advanced search

    6.5
    65%
    23 Ratings
    N/A
    0 Ratings

    Identification of new leads

    7.7
    77%
    23 Ratings
    N/A
    0 Ratings

    List quality

    7.3
    73%
    24 Ratings
    N/A
    0 Ratings

    List upload/download

    7.0
    70%
    24 Ratings
    N/A
    0 Ratings

    Ideal customer targeting

    6.3
    63%
    22 Ratings
    N/A
    0 Ratings

    Load time/data access

    6.3
    63%
    25 Ratings
    N/A
    0 Ratings

    Sales Intelligence Data Standards

    7.8

    Data.com

    78%

    HubSpot Sales Hub

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 3/3 features

    Contact information

    8.0
    80%
    24 Ratings
    N/A
    0 Ratings

    Company information

    7.5
    75%
    24 Ratings
    N/A
    0 Ratings

    Industry information

    8.0
    80%
    18 Ratings
    N/A
    0 Ratings

    Data Augmentation & Lead Qualification

    7.0

    Data.com

    70%

    HubSpot Sales Hub

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 9/9 features

    Lead qualification process

    9.0
    90%
    17 Ratings
    N/A
    0 Ratings

    Smart lists and recommendations

    6.7
    67%
    13 Ratings
    N/A
    0 Ratings

    Salesforce integration

    7.3
    73%
    22 Ratings
    N/A
    0 Ratings

    Company/business profiles

    7.3
    73%
    22 Ratings
    N/A
    0 Ratings

    Alerts and reminders

    6.0
    60%
    14 Ratings
    N/A
    0 Ratings

    Data hygiene

    5.5
    55%
    23 Ratings
    N/A
    0 Ratings

    Automatic data refresh

    7.0
    70%
    14 Ratings
    N/A
    0 Ratings

    Tags

    7.0
    70%
    13 Ratings
    N/A
    0 Ratings

    Filters and segmentation

    7.0
    70%
    24 Ratings
    N/A
    0 Ratings

    Sales Intelligence Email Features

    7.7

    Data.com

    77%

    HubSpot Sales Hub

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 2/2 features

    Sales email templates

    7.3
    73%
    6 Ratings
    N/A
    0 Ratings

    Append emails to records

    8.0
    80%
    10 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Data.com is rated higher in 2 areas: Usability, Support Rating
    • HubSpot Sales Hub is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Data.com

    70%
    25 Ratings
    8.9

    HubSpot Sales Hub

    89%
    119 Ratings

    Likelihood to Renew

    Data.com

    N/A
    0 Ratings
    10.0

    HubSpot Sales Hub

    100%
    6 Ratings

    Usability

    9.0

    Data.com

    90%
    2 Ratings
    8.8

    HubSpot Sales Hub

    88%
    5 Ratings

    Support Rating

    9.0

    Data.com

    90%
    2 Ratings
    8.3

    HubSpot Sales Hub

    83%
    6 Ratings

    Implementation Rating

    Data.com

    N/A
    0 Ratings
    9.1

    HubSpot Sales Hub

    91%
    2 Ratings

    Likelihood to Recommend

    Salesforce

    There are many scenarios that make data.com well suited, but most specifically, it works very well when looking for contacts within a certain zip code. You can sort and find information about these contacts and pay by points. This helps because you are able to pick and choose which you want to pay for.
    Read full review

    HubSpot

    HubSpot Sales Hub is perfect for my role in the software world. Any SaaS company should use HubSpot Sales Hub to keep track of their deals and accounts. I don't have much experience working in other industries with HubSpot Sales Hub, but I'm sure that there are some use cases where smaller companies that don't need as many tech integrations would find HubSpot Sales Hub as over kill.
    Read full review

    Pros

    Salesforce

    • Data.com is a great way to find out accurate revenue and employee numbers for companies across various industries.
    • Data.com's filtering capabilities allow our team to quickly find the ideal prospects to reach out to.
    • Data.com, being owned by Salesforce, allows for a seamless integration into our CRM. This saves us an incredible amount of time and ensures data accuracy.
    Read full review

    HubSpot

    • The sales funnel makes it easy to predict and track how sales development is going.
    • It enables us to run all our businesses as a single unified solution using a single system from the ground up.
    • It's the catalyst for our digital transformation and works well with HubSpot and other marketing systems.
    Read full review

    Cons

    Salesforce

    • Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
    • They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
    • Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.
    Read full review

    HubSpot

    • I find the interface to be a bit unorganized and sometimes the information added about projects looks clogged which sometimes makes it difficult to access specific information.
    • Sometimes we have to deal with different currencies because we have clients all over the world but the exchange rate tool is not always accurate, causing us to slow down our work.
    Read full review

    Pricing Details

    Data.com

    Starting Price

    Editions & Modules

    Data.com editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      HubSpot Sales Hub

      Starting Price

      Editions & Modules

      HubSpot Sales Hub editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Salesforce

        No answers on this topic

        HubSpot

        Ease of use, ease of customizability, and ease of 3rd-party integration, especially to LinkedIn Navigator, all play a vital role in our increasing reliance of HubSpot Sales for our growing sales team. Also taking into account the great training and support for HubSpot Sales available from HubSpot, including HubSpot Academy.
        Read full review

        Usability

        Salesforce

        Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
        Read full review

        HubSpot

        Since we launched HubSpot Sales Hub into our organisation's tech stack, we've experienced a smooth transition and implementation process for those using this solution. The ease of use and the interface experience is amazing and that was a main priority for us in the purchasing phase. So far, we've been nothing but very happy with the support, implementation, and ongoing development of our sales team adapting to the solution. Highly recommend it for usability and functionality!
        Read full review

        Support Rating

        Salesforce

        Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
        Read full review

        HubSpot

        Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:
        "Hi Stephanie, I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through. Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"
        Read full review

        Implementation Rating

        Salesforce

        No answers on this topic

        HubSpot

        It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
        Read full review

        Alternatives Considered

        Salesforce

        Adobe Workfront may not be the direct competitor of Data.com, but for the services I was using, Workfront looked a little better when it comes to the user interface. But Data.com definitely had more powerful features & better integration capabilities. Also, it was easier to play around with the customer journey in Data.com as compared to other tools I have used in the past.
        Read full review

        HubSpot

        Mostly my experience was with Buildertrend. It's a great platform for jobs in construction. It does everything we need and we will likely stick with it forever. BUT... We did not feel that it has anything compared to Hubspot in terms of Sales and Marketing Tools. Buildertrend is fantastic for official, contracted, construction jobs that are being completed but not so much for the massive pool of thousands of leads coming and going. It just would never keep up with Hubspot Sales Hub or Marketing Hub.
        Read full review

        Return on Investment

        Salesforce

        • The positive impact is gaining more direct contact information for hiring managers.
        • Another positive factor is that it is completely free. You gain points for contact information when you add contact information.
        • Since it is a free resource, there are no real negative impacts.
        Read full review

        HubSpot

        • Positively it allows us to keep track of all our clients so that we don't miss anything and lose a potential client. So we can handle more clients at the same time.
        • Our old CRM allowed us to automatize a lot of email follow ups, with HubSpot the functionality is there you just have to pay more to have it.
        • Everything is more organized and following our process through HubSpot we have been able to close more deals than in years before.
        Read full review

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