Deputy vs. OnPay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deputy
Score 8.5 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, HR, payroll, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can…
$5.50
per month per user
OnPay
Score 9.9 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay starts at $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and…
$49
per month +$6 per month, per person
Pricing
DeputyOnPay
Editions & Modules
Lite
$5.50
per month per user
Core
$7.25
per month per user
Pro
$10
per month per user
No answers on this topic
Offerings
Pricing Offerings
DeputyOnPay
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual billing.First month free, then $49 + $6 per employee each month.
More Pricing Information
Community Pulse
DeputyOnPay
Considered Both Products
Deputy
Chose Deputy
Deputy provides a comprehensive approach to time tracking for employees and scheduling. I like how Deputy includes state labor laws and integrates with our payroll provider to sync hours and paid time off during each pay run. Other software providers with built-in time tracking …
Chose Deputy
Deputy is so much simpler and easier to use than Paylocity, particularly for a small organization. It is also much cheaper. I would not recommend Paylocity to a small or even mid-size organization.
OnPay

No answer on this topic

Features
DeputyOnPay
Workforce Management Software Features
Comparison of Workforce Management Software Features features of Product A and Product B
Deputy
6.0
1 Ratings
13% below category average
OnPay
-
Ratings
Scheduling and Shift Management8.01 Ratings00 Ratings
Workforce Reporting and Analytics5.01 Ratings00 Ratings
Workforce Compliance Monitoring9.01 Ratings00 Ratings
Mobile Accessibility10.01 Ratings00 Ratings
Task Assignment and Tracking5.01 Ratings00 Ratings
Forecasting and Resource Planning3.01 Ratings00 Ratings
Staffing Forecasting and Resource Planning3.01 Ratings00 Ratings
Shift Swapping and Time-Off Requests5.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Deputy
-
Ratings
OnPay
9.6
66 Ratings
15% above category average
Pay calculation00 Ratings9.062 Ratings
Benefit plan administration00 Ratings9.924 Ratings
Direct deposit files00 Ratings9.461 Ratings
Salary revision and increment management00 Ratings10.046 Ratings
Reimbursement management00 Ratings10.030 Ratings
Best Alternatives
DeputyOnPay
Small Businesses
When I Work
When I Work
Score 7.0 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises
Beeline Extended Workforce Platform
Beeline Extended Workforce Platform
Score 7.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DeputyOnPay
Likelihood to Recommend
8.6
(409 ratings)
9.9
(60 ratings)
Likelihood to Renew
8.8
(46 ratings)
9.2
(7 ratings)
Usability
9.1
(404 ratings)
9.7
(31 ratings)
Availability
9.5
(5 ratings)
9.1
(1 ratings)
Performance
9.2
(5 ratings)
9.1
(1 ratings)
Support Rating
8.4
(30 ratings)
9.9
(31 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
6.2
(398 ratings)
9.6
(4 ratings)
Configurability
7.8
(6 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
6.7
(3 ratings)
9.1
(1 ratings)
Product Scalability
9.3
(5 ratings)
9.1
(1 ratings)
Vendor post-sale
9.0
(5 ratings)
9.1
(1 ratings)
Vendor pre-sale
8.8
(5 ratings)
9.1
(1 ratings)
User Testimonials
DeputyOnPay
Likelihood to Recommend
Deputy
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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OnPay
OnPay is well-suited for small nonprofits or organizations new to payroll that want clear guidance and responsive customer support. OnPay may be less ideal for large or highly complex organizations that need extensive customization, very advanced reporting, or deep integrations with a wide range of enterprise systems.
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Pros
Deputy
  • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
  • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
  • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
  • Task Management - simple to use task lists help keep my team organized
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OnPay
  • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
  • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
  • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
  • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
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Cons
Deputy
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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OnPay
  • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
  • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
  • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
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Likelihood to Renew
Deputy
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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OnPay
We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
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Usability
Deputy
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
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OnPay
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
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Reliability and Availability
Deputy
We have never had a problem with deputy being unavailable
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OnPay
OnPay immediately responds to any of my inquiries.
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Performance
Deputy
Everything is quick and easy
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OnPay
No complaints on OnPay's integration with Xero.
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Support Rating
Deputy
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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OnPay
As mentioned previously, I appreciate the Chat feature and have used it several times. I've also used the help database and found it wonderful. And I've had many email support interactions. Every time I've interacted with many individuals from the support team including...(who has helped me a number of times). The interactions have been professional and courteous and extremely helpful. Often they're able to resolve my problems and questions very quickly. OnPay has provided great support to our team here at Strike Visuals.
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In-Person Training
Deputy
It was super easy and quick
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OnPay
No answers on this topic
Online Training
Deputy
Did a great job of getting us up to speed with their online documentation.
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OnPay
No answers on this topic
Implementation Rating
Deputy
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
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OnPay
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
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Alternatives Considered
Deputy
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
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OnPay
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
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Scalability
Deputy
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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OnPay
OnPay works.
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Return on Investment
Deputy
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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OnPay
  • Cut our payroll fees by more than half of what was being paid to CPA firm
  • Save time in dealing with CPA firm for payroll returns and filing
  • Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used
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ScreenShots

Deputy Screenshots

Screenshot of the mobile app displaying who is currently on the clock and who is late.Screenshot of where to find a replacement from a phone in seconds.Screenshot of the iPad app.

OnPay Screenshots

Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses