TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Business

    Score8.6 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Pricing
    Dropbox BusinessMicrosoft 365
    Editions & Modules
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Dropbox BusinessMicrosoft 365
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*When billed annually.
    More Pricing Information
    Community Pulse
    Dropbox BusinessMicrosoft 365
    Considered Both Products
    Dropbox
    Chose Dropbox Business
    Google Drive is a lot cheaper and allows for more GB than Dropbox Business. Hightail also offers a fair amount of storage space and is about the same price as Dropbox. Google Drive offers 15gb and Dropbox only 2gb however there are ways to get more storage. Dropbox though could …
    Incentivized
    Chose Dropbox Business
    We initially used Intermedia's cloud service, SecuriSync for data rooms but our clients had trouble registering for SecuriSync in order to get file share approval. Dropbox has made this process much easier for our clients.
    Incentivized
    Chose Dropbox Business
    Dropbox Business is one of the most well-known and commonly-used cloud storage software. I originally started with Box and found that to be extremely generous with data storage size for a free plan. But it seems that Dropbox Business has taken the reins as far as mainstream …
    Incentivized
    Chose Dropbox Business
    I didn't select Dropbox. I use it because my company provides it. They also provide Google Drive. Personally, I find Dropbox better to use for most things, and only use Gdrive when I know I'm sharing Google files. I feel Dropbox is a better professional solution compared to …
    Incentivized
    Chose Dropbox Business
    Microsoft Office 365 and their file-sharing capabilities for businesses like Sharepoint and One Drive were an absolute disaster for us. Our files were so large, and we had so many of them that we attempted to upload all of our files 3-5X, and each time they failed/canceled out …
    Incentivized
    Chose Dropbox Business
    I've stated a few times already - DropBox set the Industry standard. Even when people are using a different solution - they tend to refer to cloud filesharing as using their "DropBox". So - including those I've referenced above - they all do virtually the same thing. DropBox …
    Incentivized
    Chose Dropbox Business
    SmartVault was much clunkier and didn't have the precise user permissions I needed. It also did not do much for us when a former employee downloaded a bunch of files, quit, and attempted to use those files to start a competitor. The report gave us an idea of what they had done, …
    Incentivized
    Chose Dropbox Business
    I choose Dropbox Business, because in my opinion it is a more robust service to store different types of files in the cloud in a secure way, it also offers other integrated features that Microsoft OneDrive does not have.
    Incentivized
    Chose Dropbox Business
    With Google Drive requiring a Gmail account and OneDrive for Business requiring an Office 365 subscription and the free version of OneDrive requiring a Microsoft account, Dropbox Business is a much better option because it allows for cloud-based files to be shared to anyone, …
    Incentivized
    Chose Dropbox Business
    Because it is better for using it with all other devices. In addition it supports Microsoft Office, so it allows all our workers to modify their files even on their smartphone or on their tablet.
    Incentivized
    Microsoft
    Chose Microsoft 365
    Stability, high security, unique capabilities, speed of execution, cloud storage space, and compatibility and integration with other software has made this Microsoft product one of the best in the competitive market.
    Incentivized
    Chose Microsoft 365
    Microsoft Office 365 is the easiest to access on the go and is always up to date. It is also affordable given all of the features it offers. Being able to use most of Microsoft's products for one price is convenient and allows our organization to store and sort information over …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    52 Answers
    96%
    Would buy again
    195 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    49 Answers
    97%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    53 Answers
    98%
    Happy with the feature set
    198 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    41 Answers
    94%
    Lived up to sales and marketing promises
    134 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    44 Answers
    95%
    Implementation went as expected
    142 Answers
    Features
    Dropbox BusinessMicrosoft 365
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox Business and Microsoft 365
    Feature
    Dropbox Business
    9.0
    123 Ratings
    7% above category average
    Microsoft 365
    -
    Ratings
    Versioning9.096 Ratings00 Ratings
    Video files9.0107 Ratings00 Ratings
    Audio files9.1100 Ratings00 Ratings
    Document collaboration9.0113 Ratings00 Ratings
    Access control9.1120 Ratings00 Ratings
    File search8.9119 Ratings00 Ratings
    Device sync8.6117 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox Business and Microsoft 365
    Feature
    Dropbox Business
    9.0
    122 Ratings
    4% above category average
    Microsoft 365
    -
    Ratings
    User and role management9.0109 Ratings00 Ratings
    File organization9.1119 Ratings00 Ratings
    Device management9.0102 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox Business and Microsoft 365
    Feature
    Dropbox Business
    9.1
    120 Ratings
    5% above category average
    Microsoft 365
    -
    Ratings
    Performance9.1120 Ratings00 Ratings
    Reliability9.1120 Ratings00 Ratings
    Storage Reports9.188 Ratings00 Ratings
    Best Alternatives
    Dropbox BusinessMicrosoft 365
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Microsoft 365 Business Premium
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox BusinessMicrosoft 365
    Likelihood to Recommend
    8.6
    (123 ratings)
    8.4
    (262 ratings)
    Likelihood to Renew
    5.0
    (4 ratings)
    9.5
    (6 ratings)
    Usability
    9.0
    (19 ratings)
    8.7
    (30 ratings)
    Availability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (27 ratings)
    8.9
    (54 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    9.0
    (2 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Dropbox BusinessMicrosoft 365
    Likelihood to Recommend
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Pros
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Cons
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Usability
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Implementation Rating
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Scalability
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
    Read full review
    ScreenShots