Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
$0
per synthetic request
New Relic
Score 8.2 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
Dynatrace
New Relic
Editions & Modules
Synthetic Monitoring
$0.001
per synthetic request
Kubernetes Platform Monitoring
$0.002
per hour for any size pod
Real User Monitoring
$0.00225
per session
Application Security
$0.018
per hour for 8 GIB host
Infrastructure Monitoring
$0.04
per hour for any size host
Full-Stack Monitoring
$0.08
per hour for 8 GIB host
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
Dynatrace
New Relic
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Dynatrace
New Relic
Considered Both Products
Dynatrace
Verified User
Anonymous
Chose Dynatrace
Single Agent deployment AI analysis that provides insight discovery and pure path Able to analyst performance data quickly and next hop.
New relic was mostly like readonly dashboard and restricted how we slice and dice the data presented to us. Ability to drill down was seriously limited.
Dynatrace UI seems better compared to splunk also DT gives better flexibility in terms of plans and costs. For logging monitoring we are using splunk and splunk is better for that purpose. But hosts and server monitoring and alerting perspective Dynatrace is better. Dynatrace …
Dynatrace gives the overall picture of the application usage and performance by default with minimal configurations whereas in Datadog a lot of manual intervention is required to analyze the application performance and troubleshooting the issues. Dynatrace is user-friendly when …
Dynatrace has three key points: ease of deployment, ease of access and a very low learning curve. Also the info provided by the DT agents are easy to understand and relate to root cause. Also the user interface is very simple and can be configured/shared to provide the data to …
We selected Dynatrace because it is much more modern and depends on AI, on auto-discovery, and other features, making it really a next-gen monitoring solution. It is not easy to on-board to Dynatrace, as it has an extremely steep learning curve. It is also possible that other …
Some of these tools we use alongside Dynatrace, and others we chose Dynatrace over. Since Ruby is not a Dynatrace supported language, we use New Relic to monitor those applications. We are an AWS shop so naturally, we use CloudWatch metrics for things like auto-scaling where it …
I have used a plethora of Application Performance Management (APM) tools, all have their niche. Dynatrace provides the best-in-class experience for support, operations, and platform engineering teams. In addition, access for my Enterprise Development teams has been critical. …
BMC was only a basic APM with not much detail or drilling into the issue. It only showed there was a problem with the host. Before Dynatrace, to troubleshoot an issue we had to log into different consoles for different applications and review logs. Now with a quick visual and a …
The Dynatrace product was much more feature-rich than New Relic. We went through multiple proofs of concepts with each vendor using our actual system. We found that both did some things the same but in other areas, the Dynatrace product was much better. There was a black box …
Dynatrace is much more expensive than Pingdom, but it does a better job of doing synthetic monitors and the credential store is much better. When it comes to availability it does a better job of creating of synthetic monitors and it can create a credential store which is a big …
I have not evaluated any other monitoring products. Our company has evaluated other products that have not stacked up against Dynatrace. Dynatrace has deeper monitoring than others and provides excellent alerting capabilities. Dynatrace was selected for those features as well …
Dynatrace provides the best insights into our environment from end to end. It provides user sessions throughout the application so, we can see exactly what users are doing and potentially not only fix problems but provide improvements before any issues arise. There is no …
Before start using New Relic, we had a custom Grafana monitoring tool configured for our clients. Altough functional, it took too much time to add new alerts and monitoring features. New Relic is way easier and simpler to to configure and saves us a lot of time spent not only …
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
New Relic continuously focusing on Open Telemetry and agentic AI integrations which is helping users to focus on the latest technology and as we all know that in future Observability will be mostly on OTel concept and AI driven and New Relic focusing on those area. Apart from …
The main reason is its pricing models which is value for money with respect to its features and it supports the OTEL related integrations which helps us to adopt the updations of Otel very easily and also it gives us flexible to drop the data in different stages through the …
Its covers all the observability aspects as well as giving us more competitive pricing models compared to other providers that's why I like to use New Relic in place of other tools. And also it introduces new Agentic AI features as well as it adopts AI in its RCA. As an …
Tracing of the services calls between the entire components in the architecture is good and easy to understand. Dashboarding building process is simple. UI is simple.
New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities.
Every other feature built into one cost model (usually) which ties to data that you send, it helps you …
New Relic stood out to us primarily because of its all-in one approach, combining APM, infra monitoring, logs and alerts in single platform. Compared to other tools we evaluated, if offered a smoother on boarding experience and required less stitching together of different …
Less expensive than datadog and sentry with almost everything we need. Less effort to set up and maintain than elastic search and kibana so saved a ton on engineering bandwidth which would have otherwise been lost.
Solarwinds was good until they migrated to a new kind of offering and discounting the old product making it more expensive and less flexible for our specific use-case. The free trial also helped me try and get started without needing to commit. I think right now New Relic is the …
New Relic is the easiest to adopt, the price is in line with the other tools, and it has the lowest threshold to cross in order to learn the system and the platform. Adopting OpenTelemetry has been helpful in getting data aligned, and their documentation has been sufficient for …
The New Relic Platform addresses this challenge with the new plugin architecture. Plugins provide a way to monitor each of these technologies, extending the New Relic interface with custom-made dashboards specific to each. They pair the reporting of metrics specific to the …
We selected TrackJS for error monitoring and New Relic for site speed monitoring. TrackJS is a much easier to use tool for JS error monitoring, so we never ended up consolidating tools or moving over to New Relic permanently. We use New Relic for site speed monitoring and …
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools …
New Relic is used by developers and support teams at our organisation - Splunk is used more in security monitoring by our SecOps team - not sure how they might compare doing the same job
The overlap is not large, but the one advantage of the speed curve is retention: data is available permanently, which allows you to investigate the hypothesis with data collected before formulating the hypothesis. This has proven very effective for us.
Dynatrace and New Relic are both Application Performance Monitoring and Management tools. Dynatrace is predominantly used by enterprises, likely because they can more easily afford the pricier product with greater capabilities. New Relic is more evenly used across enterprises and SMBs due to its lower price point and more limited root cause analysis functionality.
Features
Both Dynatrace and New Relic offer application performance monitoring capabilities, but at different levels of granularity to serve distinct goals.
Dynatrace excels at troubleshooting performance issues and bugs within applications. It provides a more granular view of transactions, and enables very rapid root cause analysis. The deeper level of granularity helps users understand the why of an issue once it’s been identified. This allows users to more quickly fix the issue at hand.
New Relic provides an aggregated view of a wide range of performance metrics. The range of measurements available allow users to more holistically track the performance of their application and traffic. New Relic focuses on showing users how well their applications are running, and what effects any performance issues are having. New Relic is also cheaper than other APM products of similar capabilities.
Limitations
While Dynatrace and New Relic are leaders in application monitoring, they both have certain limitations.
Dynatrace’s pricing can be a barrier to entry for some businesses with more limited IT resources. The price factor likely contributes to the majority of Dynatrace’s users being enterprises with enterprise-level budgets. The dashboards within the platform are also limited in customizability and can be unwieldy to use.
New Relic struggles to provide deeper or individual event-level visibility into application performance. This becomes particularly relevant as users deviate from the most common and popular coding languages. The tool can also present a more substantial learning curve, especially for less experienced users.
Pricing
Dynatrace’s pricing is based on quotes from the vendor. However, Dynatrace does offer flexible payment models, ranging from consumption-based plans and annual plans to perpetual licenses. It also offers a 15 day free trial of the platform before committing to a subscription.
New Relic does advertise two paid plans. The “Essentials” plan starts at $12.50/month, and it includes 3 days of metric data and insights events retention, basic performance measurements, and unlimited containers and custom attributes. New Relic also offers the “Pro” plan starting at $25/month, which offers 90 days of metric data retention and 8 days of Insights events retention, as well as more sophisticated performance metrics like service maps, SLA tracking, and deployment tracking. New Relic also offers a free trial that runs for 14 days for all accounts.
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.
We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
Dynatrace does not monitor easily on a C-based application.
The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
We have got tremendous support and response from the dynatrace support team as well as the larger community. We still have issues like the lack of role based administration, but we are told that it may be coming in a future release. The team is very supportive and has assisted us in several tough situations.
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
I wish I could have given the ten points but based on my experience in past I am reducing by two points as the penalty. But I am sure that it will have improved in the past few months. They need some improvement on ticket handling. Overall I appreciate some of the support folks who responded quickly and also were ready to jump on the Webex and get the problem understood to fix it.
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Like I mentioned earlier, Dynatrace is a great tool but comes with a heavy price tag. On the other hand, Foglight offers a slightly lower level of expertise in application monitoring but fulfils almost all the requirements you would commonly have. The only major feature lacking in Foglight is the predictive monitoring feature. If you are an SME struggling with budgets, then predictive monitoring is something you can certainly live without.
Before start using New Relic, we had a custom Grafana monitoring tool configured for our clients. Altough functional, it took too much time to add new alerts and monitoring features. New Relic is way easier and simpler to to configure and saves us a lot of time spent not only on configuration, but also keeping the service working.
