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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Evernote

    Score8.5 out of 10
    N/AEvernote is a suite of software and services designed for notetaking and archiving. A "note" can be a piece of formatted text, a full webpage or webpage excerpt, a photograph, a voice memo, or a handwritten "ink" note. Notes can also have file attachments. Notes can be sorted into folders, then tagged, annotated, edited, given comments, searched and exported as part of a notebook. Evernote supports a number of operating system platforms (including OS X, iOS, Chrome OS, Android, Microsoft…

    $14.99

    per month

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Pricing
    EvernoteGoogle Voice
    Editions & Modules
    Starter
    $14.99
    per month
    Advanced
    $24.99
    per month
    Enterprise
    Contact Sales
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Offerings
    Pricing Offerings
    EvernoteGoogle Voice
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    EvernoteGoogle Voice
    Considered Both Products
    Evernote
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    38 Answers
    95%
    Would buy again
    41 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    36 Answers
    98%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    38 Answers
    91%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    29 Answers
    93%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    33 Answers
    97%
    Implementation went as expected
    35 Answers
    Features
    EvernoteGoogle Voice
    Cloud PBX
    Comparison of Cloud PBX features of Evernote and Google Voice
    Feature
    Evernote
    -
    Ratings
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Hosted PBX00 Ratings6.025 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings3.027 Ratings
    User templates00 Ratings1.419 Ratings
    Call reports00 Ratings7.046 Ratings
    Directory of employee names00 Ratings9.027 Ratings
    Call Management
    Comparison of Call Management features of Evernote and Google Voice
    Feature
    Evernote
    -
    Ratings
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Answering rules00 Ratings8.546 Ratings
    Call recording00 Ratings8.152 Ratings
    Call park00 Ratings6.422 Ratings
    Call screening00 Ratings10.060 Ratings
    Message alerts00 Ratings9.065 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Evernote and Google Voice
    Feature
    Evernote
    -
    Ratings
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Video conferencing00 Ratings6.022 Ratings
    Audio conferencing00 Ratings8.039 Ratings
    Video screen sharing00 Ratings8.014 Ratings
    Instant messaging00 Ratings8.027 Ratings
    Mobile apps
    Comparison of Mobile apps features of Evernote and Google Voice
    Feature
    Evernote
    -
    Ratings
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Mobile app for iOS00 Ratings6.945 Ratings
    Mobile app for Android00 Ratings7.451 Ratings
    Best Alternatives
    EvernoteGoogle Voice
    Small Businesses
    Google Keep
    Score9.2 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Google Keep
    Score9.2 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Google Keep
    Score9.2 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EvernoteGoogle Voice
    Likelihood to Recommend
    4.1
    (106 ratings)
    7.5
    (73 ratings)
    Likelihood to Renew
    8.3
    (35 ratings)
    9.3
    (7 ratings)
    Usability
    7.6
    (13 ratings)
    8.0
    (11 ratings)
    Availability
    8.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (27 ratings)
    7.0
    (35 ratings)
    Implementation Rating
    9.8
    (8 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    EvernoteGoogle Voice
    Likelihood to Recommend
    Evernote
    Evernote is an excellent tool for keeping track of client relationships and taking notes. The indexing is excellent, with text in images and text. However, a Wiki might be better for large-scale collaboration. It is a perfect use case for it, and it is hard to beat. To-do lists that need to be tracked or have due dates assigned do not work well in Evernote. It's almost like a library that anyone can add to, edit, tag, and reference. Evernote has a limited checklist function in terms of tasks meant to be kept in one place rather than reviewed and organized over time.
    Incentivized
    Read full review
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Pros
    Evernote
    • Ability to share meeting notes with others (like that it works well with Rocketbook).
    • The To-Do list helps with organization and project deadlines.
    • Able to sync to multiple devices so you can use it in the office or in the field.
    Incentivized
    Read full review
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Cons
    Evernote
    • The free application's feature will meet most users needs, but the Premium plan is expensive.
    • Though Evernote lets you create and manage notes effortlessly, its basic plan supports sync between two devices and does not support offline mode.
    • Can't export data easily to other applications.
    Incentivized
    Read full review
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Likelihood to Renew
    Evernote
    I can't really imagine how much they'd have to charge me to make me quit Evernote. I can't really think of any technology that has changed my life as much without going back to email in the 90s, or the introduction of the iPhone. I know I sound ridiculous, but it would be really tough for me to live without it. If I were forced to choose between my smart phone (and keep in mind that I get lost in my driveway) and my Evernote, I'd probably choose my Evernote.
    Read full review
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Usability
    Evernote
    • Basic visual organization - ability to create a notebook and store user notes inside of it.
    • Basic easy navigation - You can quickly move in and out of files and notes.
    • User intuitive addition - whatever you need to add to your document, it's relatively easy to understand and use.
    • We find overall that we still want some functionality in creating better task lists, boards, and other things that we find in Notion - which is the tool that we use as a team notebook/storage space.
    Incentivized
    Read full review
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
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    Reliability and Availability
    Evernote
    Generally issues are by connectivity and not Evernote availability but I have had issues in the past with cross-client consistency of data which Evernote Support has ID'd as bugs that are still unresolved as far as I know
    Read full review
    Google
    No answers on this topic
    Performance
    Evernote
    Fast and clean interface. Just upgraded to Evernote 5
    Read full review
    Google
    No answers on this topic
    Support Rating
    Evernote
    I bet you won’t even need to call their support. Their product has never failed me. Simply put. But if you were to email them to gather some details or help, I bet they won’t disappoint you. Don’t worry about the support, it’s the last thing you should worry about this product.
    Incentivized
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    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Implementation Rating
    Evernote
    Make sure you think about your tags. If you end up with multiple similar tags then things aren't grouped together as you might prefer. For instance if you have a tag called Disney and Walt Disney, this will split up your articles. Evernote makes it simple to correct, but I suggest you make sure your users look closely at the existing tags before creating new ones.
    Read full review
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
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    Alternatives Considered
    Evernote
    The most similar program I have used is OneNote by Microsoft, and other note taking programs exist like Notepad and Microsoft Word but those programs do not offer syncing like Evernote does. There are newer programs in the space like Dropbox Paper and Google Docs which would be on a list of ones to consider.
    Incentivized
    Read full review
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Evernote
    No answers on this topic
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
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    Professional Services
    Evernote
    No answers on this topic
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
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    Return on Investment
    Evernote
    • Evernote has allowed our school's over 3000 students and staff members to work more efficiently instead of spending time on making physical notes, clicking pictures, and uploading them to the cloud in order to share them
    • The investment in Evernote Premium has also allowed for heavier files to be attached in each note such as student work that allows teachers to be certain that students have followed deadlines and finished assigned tasks
    • Evernote has allowed our school to smoothly transition in and out of online learning as the local COVID-19 protocols change and student work requires one platform to be based on throughout
    Incentivized
    Read full review
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    ScreenShots