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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EZ Texting

    Score9.1 out of 10
    N/AEZ Texting provides businesses and organizations with a text marketing solution, including features and integrations to keep conversations going. The solution can be used by businesses to connect with their audiences. It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts. EZ Texting Key Features EZ Texting's features are designed to enhance the effectiveness of text marketing efforts.…

    $25

    per month

    Podium

    Score7 out of 10
    N/APodium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.N/A
    Pricing
    EZ TextingPodium
    Editions & Modules
    Launch
    Starting at $25
    per month
    Boost
    Starting at $75
    per month
    Scale
    Starting at $125
    per month
    Enterprise
    Starting at $3,000
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    EZ TextingPodium
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsLAUNCH PLAN: Recommended for up to 500 contacts. Local EZ Textable Number. Max Speed: up to 500/day. Cost Per Msg:$0.030. Delivery Rate: 95% Includes 500 free msg/mo or 6k annually. BOOST PLAN: Recommended for 501-2,000 contacts. Local EZ High-Volume Number. Max Speed: up to 2,000/day. Cost Per Msg: $0.025. Delivery Rate: 95% Includes 500 free msg/mo or 6k annually. SCALE PLAN: Recommended for 2,000-50,000 contacts. Local EZ High-Volume, High-Speed Number. Max Speed: up to 50,000/day. Cost Per Msg: $0.020. Delivery Rate: 95%. Includes 500 free msg/mo or 6k annually. ENTERPRISE PLAN: Recommended for 50,000+ contacts. This Plan offers. Dedicated Short Codes. Max Speed: up to 1 MM/day. Cost Per Msg: $0.010. Delivery Rate: 99%. Includes 200k msg/mo. Pricing information for EZ Texting is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase EZ Texting must be conducted with the seller. Included in All Plans: Unlimited Incoming Messages, Contacts, & Keywords. New Features: Realize ROI faster with AI Compose & Team Inbox with AI Reply. Live Support Chat: Monday-Friday 8am-8pm ET and Saturday-Sunday 9am-5pm ET. Growth Tools: QR Codes, Keywords & Signup Forms. MMS Edge: Enhanced Image Library + Editor powered by Shutterstock. CRM-Lite: Upload, Management, Groups & Personalization.—
    More Pricing Information
    Community Pulse
    EZ TextingPodium
    Considered Both Products
    CallFire
    Chose EZ Texting
    Attentive Strengths: Highly focused on SMS marketing for e-commerce, Advanced automation and segmentation capabilities, Deep integrations with Shopify and other e-commerce platforms, and Excellent use of two-way conversational messaging.

    Weaknesses: More expensive than EZ …
    Incentivized
    Podium
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    116 Answers
    58%
    Would buy again
    19 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    108 Answers
    58%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    119 Answers
    64%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    107 Answers
    52%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    114 Answers
    59%
    Implementation went as expected
    17 Answers
    Best Alternatives
    EZ TextingPodium
    Small Businesses
    SimpleTexting
    Score7.6 out of 10
    Affinity CRM
    Score9.2 out of 10
    Medium-sized Companies
    Attentive
    Score8.6 out of 10
    Hunter
    Score7.8 out of 10
    Enterprises
    Airship
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EZ TextingPodium
    Likelihood to Recommend
    9.2
    (284 ratings)
    6.9
    (43 ratings)
    Likelihood to Renew
    10.0
    (12 ratings)
    10.0
    (3 ratings)
    Usability
    9.1
    (122 ratings)
    7.0
    (5 ratings)
    Availability
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    Performance
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.6
    (112 ratings)
    9.0
    (13 ratings)
    Implementation Rating
    7.0
    (5 ratings)
    10.0
    (2 ratings)
    Configurability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    Professional Services
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    EZ TextingPodium
    Likelihood to Recommend
    CallFire
    EZ Texting would be well suited for a small business that doesn't have the man power to be able to contact all of the leads they have coming in or who struggles to maintain communication with current clients at times. It would not be appropriate for a business who is looking to send phishing texts out to a large group of people.
    Incentivized
    Read full review
    Podium
    Podium is well suited for several types of businesses. If you are an entrepreneur or small business owner, Podium would be a great way for you to ask that customers leave you a review online sharing their awesome experience. For medium to large businesses, Podium review invites can be automated through the company's customer management system, allowing the use of Podium to be simple and not timely, even with a large customer base. It may not be appropriate for a large company to manually send out individual review invites
    Incentivized
    Read full review
    Pros
    CallFire
    • I appreciate the detailed delivery reports.
    • The support team’s quick responses are appreciated.
    • The automation feature is incredibly handy for instantly messaging leads right after they sign up.
    • The onboarding process is straightforward.
    • Genuine customer inquiries show up in the inbox, organizing important messages in one place.
    • You can avoid the email spam folder by using ez texting!
    • Opt-outs resolve themselves.
    Incentivized
    Read full review
    Podium
    • Maintains conversations indefinitely, so we are able to go back to confirm details from conversations.
    • Provides the ability for our company to have a 'team' messaging platform where we can communicate with one another via single person to a single person, groups where we can add/subtract members of the group... this is invaluable to our organization.
    • Until today(!), we could 'share' or forward a message to one another; oddly, that feature disappeared just today, so I'm hoping it's a glitch!
    Read full review
    Cons
    CallFire
    • Drafts don't save well, seemed like I kept having to redo the same text because a draft wouldn't save.
    • I want to be able to click and update users quickly, but there were too many steps to add/remove people from lists.
    • The app didn't work if I used google SSO - i couldn't ever get signed in.
    Incentivized
    Read full review
    Podium
    • Account manager communications: I had been asking my Podium account manager for integration with our CRM tool for over 8 months before my account manager fell silent. After another 6 months, I proactively reached out only to find out that the integration had been in Beta for months and 8 other companies had already integrated. It was frustrating that my account manager did not remember a key request and make the Beta available to me the minute that it was open.
    Incentivized
    Read full review
    Likelihood to Renew
    CallFire
    We're excited about EZ Texting and what it does for us. We want to get more into automation with campaigns dealing directly with web sales so a more robust solution will likely leave EZ Texting as our event activation partner and only be used during select times of the year.
    Incentivized
    Read full review
    Podium
    Again, Podium has been so wonderful in the year and a half we have been using it, we are able to integrate it with our CRM and use alot of the available features. The most helpful has been getting TONS of reviews on MULTIPLE sites through Podium!
    Incentivized
    Read full review
    Usability
    CallFire
    EZ Text was very easy to set up and very intuitive. It does not take long at all to add your contact lists or to set up templates. It takes a second to get used to when it comes to sending mass group texts, but all in all, it does what we need to do and was easy to implement. We were able to do it ourselves.
    Incentivized
    Read full review
    Podium
    While giving our clients the ability to leave a review was there, we had much worse results and got fewer reviews through the Podium portal than we did by sending our clients simple email requests, or simply having our service staff ask for a review while still on the clients' job sites.
    Read full review
    Reliability and Availability
    CallFire
    We have never needed to use the system and it be unavailable. They seem to schedule their server maintenance perfectly (at least for us!).
    Incentivized
    Read full review
    Podium
    We haven't had any outages or issues whenever we need it over the last few years of use
    Incentivized
    Read full review
    Performance
    CallFire
    It works pretty well but sometimes things don't work the way you would assume, IE marking messages as read is not as intuitive
    Incentivized
    Read full review
    Podium
    It moves quickly and has no issues with delays. Performance is good as it is a web-based tool
    Incentivized
    Read full review
    Support Rating
    CallFire
    EZ Texting "gets it"! When I have had something I needed customer service to help me with, they returned my emails and calls promptly. I have a smaller business and they came through as if I was a huge corporate entity. They really care about all sizes of customers!
    Incentivized
    Read full review
    Podium
    I have to send an email to get information. They have a chat system but I end up having to go through my rep for account questions. It was a little frustrating to not have a direct phone number to call with questions. I would like to see a helpline added.
    Incentivized
    Read full review
    Implementation Rating
    CallFire
    The most important aspect of implementation was selecting a valuable keyword. When we first started using EZ Texting, we were able to grab a simple, easy word to use to connect people to our texts. That proved invaluable in our marketing and selling people on using the service. If we didn't have a good word, I would imagine it wouldn't have been as successful.
    Incentivized
    Read full review
    Podium
    We only had a hard time getting our technicians to remember to send the review invites.
    Incentivized
    Read full review
    Alternatives Considered
    CallFire
    We chose EZ Texting over enterprise solutions because of it's ease of set up, ease of use, and low barrier to entry. We had discussions with other companies, and it seemed very complicated and would require a lot of set up on our end. We don't have a dedicated IT or marketing team. We are a small business. So those barriers were just too complicated and we decided to go with an easier solution.
    Incentivized
    Read full review
    Podium
    We use Digital Air Strike at our two GM dealerships because it is one of a small list of reputation management companies authorized by GM as part of their SFE program. Digital Air Strike surveys our customers and invites them to write a review about our dealership. It is not as effective or flexible as Podium so we have been using Podium at those dealerships alongside Digital Air Strike. We also recently started a trial use of ReplyPro which is a service that monitors review sites and writes customized responses to positive reviews and suggested responses to negative reviews. I'd like to see Podium add this as part of their service so we can consolidate 3rd party vendors and manage every aspect of online reputation management from one place.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    CallFire
    We have been grandfathered into our old package, but I wish there were better package options offered now.
    Incentivized
    Read full review
    Podium
    No answers on this topic
    Scalability
    CallFire
    We haven't really utilized it for this purpose but it does seem like there are a lot of great options you can utilize.
    Incentivized
    Read full review
    Podium
    Its easy to scale to different departments as needed. We initially began using it to solve one problem and as new features became available it was easy to scale this and include other departments who could benefit from its tools
    Incentivized
    Read full review
    Professional Services
    CallFire
    easy access
    Incentivized
    Read full review
    Podium
    No answers on this topic
    Return on Investment
    CallFire
    • Customers, as well as potential customers, do not seem to have any issue, providing their phone numbers for text messages as opposed to receiving countless emails.
    • Upselling items has improved considerably due to our ability to notify customers of new products and specials that we are offering in the store.
    Incentivized
    Read full review
    Podium
    • I am glad there are card readers now, sales team members too often try to just send a request instead of taking payment onsite.
    • It's made capturing messaging leads much easier.
    • It's worth the cost but if it did a few more things it would be worth a lot more to us. Document signatures, surveying after jobs, even geotagging of photos/reviews for SEO
    Read full review
    ScreenShots

    EZ Texting Screenshots

    Screenshot of EZ Texting Dashboard: View recent activity, upcoming campaigns, and access AI Assistant.Screenshot of Enhanced Image Library + Editor: Our enhanced Shutterstock integration helps you unlock and edit 450+ million free images and 20k design templates, giving you the license to create more scroll-stopping texts.Screenshot of AI Compose: Create engaging messages instantly with emojis, helpful templates, easy editing, multilingual translations, and more.Screenshot of Workflows: Effortlessly send texts triggered by actions and events to boost engagement and drive conversions. With a drag & drop editor, technical expertise or code is never required.Screenshot of Quickly create engaging texts with built-in tools, including AI Compose, to add personalization, trackable URLs, media, and more! Stay compliant with EZ Texting's SafeSTOP® feature.Screenshot of Reporting Made Easy: Get delivery confirmations, check on bounce rates and view opted-outs.