Forcepoint Data Loss Prevention vs. LogicMonitor

-Where companies need to secure their attachment, which goes outside, means from their company to outside -Where companies need to ensure their client's personal information -Where companies need DLP. They need to look for Forcepoint only, as they have the upper hand over the rest of their competitors.

Incentivized

The example I will give will explain my rating for it. One employee left our company due to a personal issue, and at that time, our team was working on a highly secure project. He wanted to take revenge on our company, so he began hacking our systems from the outside. Since it appears that someone without authorization is attempting to access our systems, LogicMonitor simultaneously alerted our team to the problem. We stopped that threat with LogicMonitor.

Incentivized

• It has predominantly protected us from unauthorized parties and has provided us with better visibility and control over our data.
• This software has also successfully prevented us from both malicious and accidental tasks, which are quite flexible actions when it comes to the violation of data loss prevention policies.
• This product has been successful in improving compliance and even mitigating compliance violations, which further facilitated IT security.
• I think there is room for improvement, as the user interface is slightly rough and difficult to adopt in the beginning. The software also hangs up at a few instances, which leads to some wasting of time and annoyance, but other than that, this software is good. The technical staff should work on the complexities for a better user experience.

Incentivized

• It shows us system issues right away so we can fix them fast.
• It finds new devices on its own, so we do not miss anything.
• It alerts us only when something really unusual happens.
• Its dashboards make it easy for everyone to see system health.
• It helps us see trends so we are ready for busy times.

Incentivized

• Forcepoint technical support--specially for users who go with essential support--is challenging to get support on time. You need the ticket to be raised long beforehand to get support from TAC. However, in the case of enterprise support, its is not like this technical person will come on a priority basis.
• However it comes with higher prices, especially for SMB, it is allowed to pay that amount for support only.

Incentivized

• Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
• ARM CPU support for collectors to allow for a lighter weight appliance deployment
• WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors

Incentivized

We have been fairly happy with the product and how it has worked. We have looked at other vendors for url filter and such and have not found one that meets our needs or does what we have been doing with Websense. The product has been fairly stable and we have only had a few issues in the past. We have all seen that it was one of the highest leaders from the Gartner Group Magic Quadrant for Web Gateways.

Incentivized

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

Incentivized

For us, Forcepoint Data Loss Prevention was difficult to administer, did not work well when it did work, was incredibly expensive for the feature set you get, and was difficult to uninstall when we moved on from the software. Once it was fully set up, it worked occasionally for us.

Incentivized

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

Incentivized

Support from Forcepoint has been lacking. When calling in with a high priority issue we rarely are able to work with a technician immediately. The queue waits are very long and when you get through there are no support engineers available and we need to wait for a call back for hours it seems.

Incentivized

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

Incentivized

Add good training

Incentivized

The training is good but room to improve

Incentivized

I did not truly dedicate myself to implementing LogicMonitor. However, I overheard the IT team members explain that "LogicMonitor is perfect for us as it has made most of the work automated, and implementation and training sessions were perfect for us." Thus, I can state that everything went smoothly with our implementation.

Incentivized

User friendly solution that makes it easy to deploy and manage. Forcepoint Data Loss Prevention very effective to protecting our valuable data on endpoints and where data lives like in the Cloud, server and on-premises disk drives and its valuable to just set policies once and start utilizing Forcepoint Data Loss Prevention solution.

Incentivized

Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an automated option, then there is no better option than LogicMonitor.

Incentivized

Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

Incentivized

Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

Incentivized

• The exchange of financial documents with customers creates extreme risk as data loss could result in financial and reputation damage to the customer. The cost of deploying Forcepoint is fractions of pennies compared to the potential financial impact of data loss.
• There is some administrative overhead associated as false positives are inevitable, requiring a manual review and a potential loss of productivity.

Incentivized

• We Eliminated an on-prem monitoring tool which was in excess of 25 servers
• A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
• Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory

Incentivized