What users are saying about
173 Ratings
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Top Rated
997 Ratings
173 Ratings
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Score 8.2 out of 100

Webexpenses

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Top Rated
997 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Sandra Ikegwuonu | TrustRadius Reviewer

Webexpenses

It serves my purposes well at the moment i.e. it does everything I currently need it to do. I may need to access further functionality in the future, at which point I will explore the system further. It does seem like a complete package at a glance, but of course you only really know that when you test it properly.
Zed Alley | TrustRadius Reviewer

Feature Rating Comparison

Customization

FreshBooks
7.2
Webexpenses
API for custom integration
FreshBooks
5.8
Webexpenses
Plug-ins
FreshBooks
8.7
Webexpenses

Security

FreshBooks
8.7
Webexpenses
Single sign-on capability
FreshBooks
10.0
Webexpenses
Role-based user permissions
FreshBooks
7.3
Webexpenses

Reporting & Analytics

FreshBooks
7.1
Webexpenses
Dashboards
FreshBooks
8.4
Webexpenses
Standard reports
FreshBooks
8.1
Webexpenses
Custom reports
FreshBooks
4.8
Webexpenses

General Ledger and Configurable Accounting

FreshBooks
7.7
Webexpenses
Accounts payable
FreshBooks
8.5
Webexpenses
Accounts receivable
FreshBooks
8.5
Webexpenses
Cash management
FreshBooks
7.0
Webexpenses
Bank reconciliation
FreshBooks
7.0
Webexpenses
Expense management
FreshBooks
7.8
Webexpenses
Time tracking
FreshBooks
7.7
Webexpenses
Multi-currency support
FreshBooks
7.0
Webexpenses
Regulations compliance
FreshBooks
6.4
Webexpenses
Self-service portal
FreshBooks
9.1
Webexpenses

Order Management

FreshBooks
8.5
Webexpenses
Pricing
FreshBooks
7.8
Webexpenses
Order entry
FreshBooks
7.6
Webexpenses
Credit card processing
FreshBooks
8.4
Webexpenses
Cost of goods sold
FreshBooks
10.0
Webexpenses

Pros

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Kathleen Allardyce | TrustRadius Reviewer

Webexpenses

  • It has a simple layout that is easy to use[.]
  • It makes it easy to get expenses signed off for payment[.]
  • The mileage calculator is very useful and makes it visually easy for all to see what miles are being claimed.
Jason Wilson | TrustRadius Reviewer

Cons

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall | TrustRadius Reviewer

Webexpenses

  • Can't attach an image to an existing claim line, you have to do it the other way around[.]
  • Can't save a line with missing info, you have to cancel out and restart, frustrating if you've been interrupted or just don't have the info at that time[.]
Anonymous | TrustRadius Reviewer

Likelihood to Renew

FreshBooks

FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer

Webexpenses

Webexpenses 8.0
Based on 4 answers
Not much desire to use any alternative.
Anonymous | TrustRadius Reviewer

Usability

FreshBooks

FreshBooks 8.3
Based on 11 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez | TrustRadius Reviewer

Webexpenses

Webexpenses 8.4
Based on 621 answers
not had any issue at all with it. was just given access and I didn't require any training as it was straightforward to use. The map planning and mileage calculator is great as [it] allows management to see which route we took as well as the mileage required for the journey
john roderick | TrustRadius Reviewer

Reliability and Availability

FreshBooks

FreshBooks 10.0
Based on 4 answers
FreshBooks is easy to use and always works!
Matt Franko | TrustRadius Reviewer

Webexpenses

Webexpenses 6.0
Based on 1 answer
There was an unexpected system issue that caused us to have to postpone a user training session at the last minute. Our Webexpenses trainer was not aware that it was going to occur.
Anonymous | TrustRadius Reviewer

Performance

FreshBooks

FreshBooks 8.0
Based on 2 answers
No answer on this topic is available.

Webexpenses

No score
No answers yet
The performance is great. Pages and reports load quickly. The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps
Anonymous | TrustRadius Reviewer

Support Rating

FreshBooks

FreshBooks 9.1
Based on 11 answers
They told us about the recent acquisition of a Mexican company in order to accelerate the implementation of compliance with Mexican needs, in addition to being able to make payroll and compliance with Mexican taxes. We look forward to this to re-evaluate and use it with our clients with affiliates in Mexico.
Anonymous | TrustRadius Reviewer

Webexpenses

Webexpenses 8.6
Based on 301 answers
Never had to use the support so I suppose this suggests the platform is very good on [its] own. but if the support is anywhere as good as the platform then [I] believe it will be very good. Other people[, I] have spoken to highly recommend the support team when they have had [dealings] with them.
Anonymous | TrustRadius Reviewer

Online Training

FreshBooks

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 5.5
Based on 2 answers
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
Anonymous | TrustRadius Reviewer

Implementation Rating

FreshBooks

FreshBooks 10.0
Based on 2 answers
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce | TrustRadius Reviewer

Webexpenses

Webexpenses 9.0
Based on 1 answer
Diving in to more detail on the reporting capabilities would have been beneficial earlier on.
Anonymous | TrustRadius Reviewer

Alternatives Considered

FreshBooks

I selected FreshBooks because it combined Toggl, Harvest and Quickbooks features into a single system. This simple move allowed for me to save money on the tools and in turn bring all client data into a single portal.
FreshBooks is easy to use and automatically generates the accounts based on available data!
Anonymous | TrustRadius Reviewer

Webexpenses

Many companies have had their own internal systems created by their own depts, some were very basic. Webexpenses is more efficient and includes a lot more useful features than any system I have used in the past. I would say that Concur is about 'as good' but certainly no better than Webexpenses
James Moffatt | TrustRadius Reviewer

Scalability

FreshBooks

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 7.0
Based on 1 answer
The Webexpenses multiple department management was not a perfect match for our internal structure. We developed work-arounds.
Anonymous | TrustRadius Reviewer

Return on Investment

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Mike Calabro | TrustRadius Reviewer

Webexpenses

  • Previously you would have to manually scan expenses using a photocopier and have them signed and then put them in an envelope! Big time saving so Consultants can focus on selling
  • Accounts departments require less capacity as its all automated
  • Good tracking of expenses through the dashboard for managers
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreshBooks Editions & Modules

Edition
Lite$4.501
Plus$7.501
Premium$151
SelectCustom Pricing
  1. per month
  2. none
Additional Pricing Details

Webexpenses

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$250

Webexpenses Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

FreshBooks
7.7
Webexpenses
8.8

Likelihood to Renew

FreshBooks
7.6
Webexpenses
8.0

Usability

FreshBooks
8.3
Webexpenses
8.4

Reliability and Availability

FreshBooks
10.0
Webexpenses
6.0

Performance

FreshBooks
8.0
Webexpenses

Support Rating

FreshBooks
9.1
Webexpenses
8.6

Online Training

FreshBooks
Webexpenses
5.5

Implementation Rating

FreshBooks
10.0
Webexpenses
9.0

Scalability

FreshBooks
Webexpenses
7.0

Add comparison