TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GitHub

    Score9.2 out of 10
    N/AGitHub is a platform that hosts public and private code and provides software development and collaboration tools. Features include version control, issue tracking, code review, team management, syntax highlighting, etc. Personal plans ($0-50), Organizational plans ($0-200), and Enterprise plans are available.

    $4

    per month per user

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    GitHubNew Relic
    Editions & Modules
    Team
    $40
    per year per user
    Enterprise
    $210
    per year per user
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    GitHubNew Relic
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GitHubNew Relic
    Considered Both Products
    GitHub
    Chose GitHub
    Traditional source control and sharing systems are far more limited and have substantially more operational overhead. Any organization housing the servers, and managing the software, for file sharing and source control are spending substantial time and money to do so. Github …
    Incentivized
    New Relic
    Chose New Relic
    None
    Incentivized
    Chose New Relic
    Our organisation uses PaperTrail for logging purposes. New Relic captures system logs or errors but it's not great [at] capturing an end to end cycle of an operation. PT works great in those types of cases.
    Incentivized
    Chose New Relic
    Prometheus is open source and it's [a] bit tough to configure and monitor, it has some plugins to help. The main advantage of Prometheus is we can install on-prem and data doesn't have to leave the network. On the contrary, New Relic is easy to set up and very very easy to keep …
    Incentivized
    Chose New Relic
    I have used CloudWatch and Data Dog. I appreciate CloudWatch because it's native to the cloud. Spin up resources and your data is collected without having to do anything. However, the UI is lacking in areas and getting alerting in place can be a challenge. It's likely that …
    Incentivized
    Chose New Relic
    New Relic is very good at monitoring and alerting. I prefer Splunk or Kibana for logging. Datadog is good at aggregating stats and triggering alerts. New Relic provides the best monitoring solution out-of-the-box, minimal setup and configuration is needed to start immediately …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    47 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    48 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    38 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    42 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    GitHubNew Relic
    Version Control Software Features
    Comparison of Version Control Software Features features of GitHub and New Relic
    Feature
    GitHub
    9.4
    10 Ratings
    7% above category average
    New Relic
    -
    Ratings
    Branching and Merging9.710 Ratings00 Ratings
    Version History9.710 Ratings00 Ratings
    Version Control Collaboration Tools9.89 Ratings00 Ratings
    Pull Requests9.710 Ratings00 Ratings
    Code Review Tools8.89 Ratings00 Ratings
    Project Access Control9.210 Ratings00 Ratings
    Automated Testing Integration8.810 Ratings00 Ratings
    Issue Tracking Integration8.910 Ratings00 Ratings
    Branch Protection9.89 Ratings00 Ratings
    Best Alternatives
    GitHubNew Relic
    Small Businesses
    Git
    Score10 out of 10
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Git
    Score10 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Perforce P4
    Score7.5 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GitHubNew Relic
    Likelihood to Recommend
    9.9
    (131 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.8
    (16 ratings)
    Usability
    9.4
    (10 ratings)
    6.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.8
    (26 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    GitHubNew Relic
    Likelihood to Recommend
    GitHub
    GitHub is an easy to go tool when it comes to Version Controlling, CI/CD workflows, Integration with third party softwares. It's effective for any level of CI/CD implementation you would like to. Also the the cost of product is also very competitive and affordable. As of now GitHub lacks capabilities when it comes to detailed project management in comparison to tools like Jira, but overall its value for money.
    Incentivized
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    Pros
    GitHub
    • Version control: GitHub provides a powerful and flexible Git-based version control system that allows teams to track changes to their code over time, collaborate on code with others, and maintain a history of their work.
    • Code review: GitHub's pull request system enables teams to review code changes, discuss suggestions and merge changes in a central location. This makes it easier to catch bugs and ensure that code quality remains high.
    • Collaboration: GitHub provides a variety of collaboration tools to help teams work together effectively, including issue tracking, project management, and wikis.
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Cons
    GitHub
    • Not an easy tool for beginners. Prior command-line experience is expected to get started with GitHub efficiently.
    • Unlike other source control platforms GitHub is a little confusing. With no proper GUI tool its hard to understand the source code version/history.
    • Working with larger files can be tricky. For file sizes above 100MB, GitHub expects the developer to use different commands (lfs).
    • While using the web version of GitHub, it has some restrictions on the number of files that can be uploaded at once. Recommended action is to use the command-line utility to add and push files into the repository.
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Likelihood to Renew
    GitHub
    GitHub's ease of use and continued investment into the Developer Experience have made it the de facto tool for our engineers to manage software changes. With new features that continue to come out, we have been able to consolidate several other SaaS solutions and reduce the number of tools required for each engineer to perform their job responsibilities.
    Read full review
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    GitHub
    GitHub is a clean and modern interface. The underlying integrations make it smooth to couple tasks, projects, pull requests and other business functions together. The insights and reporting is really strong and is getting better with every release. GitHub's PR tooling is strong for being web based, i do believe a better code editor would rival having to pull merge conflicts into local IDE.
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    GitHub
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
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    Performance
    GitHub
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    Support Rating
    GitHub
    There are a ton of resources and tutorials for GitHub online. The sheer number of people who use GitHub ensures that someone has the exact answer you are looking for. The docs on GitHub itself are very thorough as well. You will often find an official doc along with the hundreds of independent tutorials that answers your question, which is unusual for most online services.
    Incentivized
    Read full review
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    GitHub
    No answers on this topic
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    GitHub
    While I don't have very much experience with these 2 solutions, they're two of the most popular alternatives to GitHub. Bitbucket is from Atlassian, which may make sense for a team that is already using other Atlassian tools like Jira, Confluence, and Trello, as their integration will likely be much tighter. Gitlab on the other hand has a reputation as a very capable GitHub replacement with some features that are not available on GitHub like firewall tools.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
    Read full review
    Scalability
    GitHub
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    GitHub
    • Team collaboration significantly improved as everything is clearly logged and maintained.
    • Maintaining a good overview of items will be delivered wrt the roadmap for example.
    • Knowledge management and tracking. Over time a lot of tickets, issues and comments are logged. GitHub is a great asset to go back and review why x was y.
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
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