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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GlobalMeet Collaboration (discontinued)

    Score9.8 out of 10
    N/AGlobalMeet Collaborationiwas an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device. As of 2023 the product has reached EOL and will no longer be sold.N/A

    Webex Meetings

    Score8.7 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Pricing
    GlobalMeet Collaboration (discontinued)Webex Meetings
    Editions & Modules
    No answers on this topic
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    GlobalMeet Collaboration (discontinued)Webex Meetings
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    GlobalMeet Collaboration (discontinued)Webex Meetings
    Considered Both Products
    Discontinued Products
    Chose GlobalMeet Collaboration (discontinued)
    I was not involved in the purchasing decision, but choose GlobalMeet over Skype in some situations since not all organizations permit their colleagues to join other Skype environments. WebEx is not widely deployed in the organization. I have just started using Teams, and I am …
    Incentivized
    Chose GlobalMeet Collaboration (discontinued)
    GlobalMeet far exceeds Webex given the ease of use and it does not seem to require the higher speed internet that Webex does which is important for my team given remote locations. I only utilize Skype or hangouts for interoffice meetings or for meetings where there are less …
    Incentivized
    Chose GlobalMeet Collaboration (discontinued)
    We haven't transitioned fully to GlobalMeet for webinars yet, so we are continuing to use GoToMeeting for webinars. However, we use GlobalMeet on a limited basis for our larger conference calls.
    Incentivized
    Chose GlobalMeet Collaboration (discontinued)
    Compares well in terms of functionality and ease of use, but presentation mode isn't quite as clear and visually appealing.
    Incentivized
    Chose GlobalMeet Collaboration (discontinued)
    We use WebEx when meeting with customers because it has better quality and more functionality. However, we use GlobalMeet internally more often when meeting with other team members or SMEs.
    Incentivized
    Cisco
    Chose Webex Meetings
    Webex is by far the best in my opinion, though cost is a factor.
    Incentivized
    Chose Webex Meetings
    I do like WebEx a lot but GlobalMeet really has some additional features that I do like. GlobalMeet has abilities to record and send out the recorded training and also has a higher attendees option. I do like the basic options available within WebEx and would like to see some …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    609 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    517 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    622 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    380 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    452 Answers
    TrustRadius Insights
    GlobalMeet Collaboration (discontinued)Webex Meetings
    Highlights

    TrustRadius
    Research Team Insight
    Published

    Webex Meetings and GlobalMeet Collaboration are two popular web and video conferencing products. Webex Meetings is the online meetings focused component of the Cisco Collaboration family of tools. GlobalMeet Collaboration is also the online meetings product or PGi’s suite of online communications software.

    On TrustRadius, most Webex Meetings reviewers are from enterprises and working in the IT services industry. GlobalMeet Collaboration is also most popular with enterprises, but is most commonly represented by professionals in Hospital & Health Care.  GlobalMeet Collaboration is popular in this industry given its reputation for being a secure choice.

    Features

    Webex Meetings is a video conferencing and online meetings solution. It is a part of the Cisco Webex family of tools alongside Webex Teams, Webex Events, Webex Training, Webex Support, and Webex Calling. Webex Meetings also pairs with the Webex Devices line of video conferencing and collaboration hardware. It is one of the most popular tools on the market, and well-known as a solution for global collaboration.

    Webex Meetings would be a good fit for enterprises that host a large number of online meetings with external participants. It is also a great choice if users are already familiar with other Cisco family tools.

    As previously mentioned, GlobalMeet Collaboration’s biggest selling point is its security features. The vendor promises to be secure and reliable and stay on top of ever-evolving data security policies and regulations. Due to issues like “Zoom-bombing”, security is a bigger-than-ever topic in online meetings software.
    Outside of online events security, GlobalMeet Collaboration also receives kudos for having an intuitive and easy-to-use interface and in-touch customer support team.

    Limitations

    Cisco Webex Meetings may be less suitable for folks who require a lot of additional features, but don’t have a lot of time to deal with configuring them. Reviewers frequently called out that hosting Webex Meetings calls can be a bit more complicated than hosting with competitor products. Users also reported that Webex Meetings sometimes suffers from lag, especially when users are utilizing screen-sharing.

    Drawbacks to GlobalMeet Collaboration for some reviewers include lack of advanced add-on features (in comparison to competitors), host controls not being robust enough, and troubleshooting issues. GlobalMeet seems to work best when all participants are participating virtually, rather than there being a mix of in-person and virtual guests.

    Pricing

    According to TrustRadius research, 57% of Webex Meetings users believe it delivers good value for its price. Webex Meetings has a free plan that supports up to 100 participants in a meeting for up to 50 minutes. Its paid plans start at $13.50 per month per host and are good options for users who need to host longer meetings and utilize recordings.

    GlobalMeet Collaboration tracks at being a bit less expensive than Webex Meetings. It also has a free plan, with its paid plans starting at $12 per month per user with an annual commitment. It features an enterprise plan whose pricing its contingent on company size and host requirements and includes global dial-out and toll-free number options which are a plus for meetings with a lot of external participants.

    Features
    GlobalMeet Collaboration (discontinued)Webex Meetings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GlobalMeet Collaboration (discontinued) and Webex Meetings
    Feature
    GlobalMeet Collaboration (discontinued)
    7.2
    46 Ratings
    9% below category average
    Webex Meetings
    8.7
    845 Ratings
    10% above category average
    High quality audio7.446 Ratings9.0840 Ratings
    High quality video6.736 Ratings9.0832 Ratings
    Low bandwidth requirements7.335 Ratings8.0800 Ratings
    Mobile support7.313 Ratings8.6762 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GlobalMeet Collaboration (discontinued) and Webex Meetings
    Feature
    GlobalMeet Collaboration (discontinued)
    6.0
    39 Ratings
    28% below category average
    Webex Meetings
    8.5
    830 Ratings
    7% above category average
    Desktop sharing7.639 Ratings8.8829 Ratings
    Whiteboards4.326 Ratings8.1721 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GlobalMeet Collaboration (discontinued) and Webex Meetings
    Feature
    GlobalMeet Collaboration (discontinued)
    6.6
    43 Ratings
    21% below category average
    Webex Meetings
    8.6
    838 Ratings
    5% above category average
    Calendar integration6.034 Ratings8.7795 Ratings
    Meeting initiation7.040 Ratings8.5825 Ratings
    Integrates with social media7.23 Ratings8.4351 Ratings
    Record meetings / events6.735 Ratings8.9783 Ratings
    Slideshows5.821 Ratings8.7708 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GlobalMeet Collaboration (discontinued) and Webex Meetings
    Feature
    GlobalMeet Collaboration (discontinued)
    6.8
    35 Ratings
    17% below category average
    Webex Meetings
    8.8
    793 Ratings
    9% above category average
    Live chat8.233 Ratings8.8772 Ratings
    Audience polling4.314 Ratings9.0682 Ratings
    Q&A8.020 Ratings8.6691 Ratings
    Online Events Security
    Comparison of Online Events Security features of GlobalMeet Collaboration (discontinued) and Webex Meetings
    Feature
    GlobalMeet Collaboration (discontinued)
    7.2
    38 Ratings
    12% below category average
    Webex Meetings
    8.8
    787 Ratings
    8% above category average
    User authentication8.634 Ratings8.8740 Ratings
    Participant roles & permissions6.736 Ratings8.8767 Ratings
    Confidential attendee list6.228 Ratings9.0475 Ratings
    Best Alternatives
    GlobalMeet Collaboration (discontinued)Webex Meetings
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Google Meet
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GlobalMeet Collaboration (discontinued)Webex Meetings
    Likelihood to Recommend
    6.4
    (47 ratings)
    8.8
    (864 ratings)
    Likelihood to Renew
    2.0
    (3 ratings)
    8.4
    (58 ratings)
    Usability
    7.1
    (21 ratings)
    8.0
    (117 ratings)
    Availability
    9.1
    (1 ratings)
    8.9
    (441 ratings)
    Performance
    7.3
    (1 ratings)
    9.5
    (416 ratings)
    Support Rating
    7.3
    (14 ratings)
    7.9
    (116 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (6 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    9.7
    (22 ratings)
    Configurability
    7.3
    (1 ratings)
    7.3
    (15 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (10 ratings)
    Product Scalability
    7.3
    (1 ratings)
    8.3
    (412 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.6
    (12 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.9
    (13 ratings)
    User Testimonials
    GlobalMeet Collaboration (discontinued)Webex Meetings
    Likelihood to Recommend
    Discontinued Products
    GlobalMeet Collaboration is great for giving product trainings, presentations and webinars over the phone to a wide number of users remotely. It is well suited for meetings where screens and documents need to be shared live during a conference call for easy collaboration
    Incentivized
    Read full review
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Something that GlobalMeet does well is distributing a meeting to users. The system integrates well with our Outlook system and allows easy meeting distributions.
    • GlobalMeet is good at providing an easy way to record web meetings. The feature works well and is easy to download after.
    Incentivized
    Read full review
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
    • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
    • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
    Read full review
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
    Incentivized
    Read full review
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
    Incentivized
    Read full review
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
    Incentivized
    Read full review
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
    Incentivized
    Read full review
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
    Read full review
    Support Rating
    Discontinued Products
    As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
    Incentivized
    Read full review
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
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    Implementation Rating
    Discontinued Products
    GlobalMeet was easy to get set up with the company and starting to use.
    Incentivized
    Read full review
    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Our small non-profit organization appreciates the ease of use of the platform for conference call needs. Other platforms can be much more complicated for users unfamiliar with conference call technology. We use it several times a month for committee meetings, regional rep check ins, and meetings with our board of directors.
    Incentivized
    Read full review
    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
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    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
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    Scalability
    Discontinued Products
    This product seems to be able to handle the growing amount of work within our company without any problems.
    Incentivized
    Read full review
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
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    Professional Services
    Discontinued Products
    No answers on this topic
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
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    Return on Investment
    Discontinued Products
    • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
    • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
    • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
    • Attentively support system that responds fast to queries and this saves time for us.
    Incentivized
    Read full review
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
    Read full review
    ScreenShots

    GlobalMeet Collaboration (discontinued) Screenshots

    Screenshot of GlobalMeet Collaboration WebcamsScreenshot of GlobalMeet Collaboration Home ScreenScreenshot of GlobalMeet Collaboration ChatProduct screenshotProduct screenshotProduct screenshot