Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoCo
Score 9.5 out of 10
N/A
GoCo, headquartered in Houston, offers their all-in-one HR management platform, designed to support benefits administration and compliant recordkeeping. GoCo syncs with popular payroll platforms, and is priced to suit the budget of small to midsize businesses.N/A
TriNet
Score 7.1 out of 10
N/A
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.N/A
Pricing
GoCoTriNet
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GoCoTriNet
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsLet us know what apps you need, and we’ll build a custom plan to fit your HR workflow. All plans include Onboarding, Employee Self-Service, and MagicDocs. We’ll customize the rest to fit your needs.
More Pricing Information
Community Pulse
GoCoTriNet
Considered Both Products
GoCo

No answer on this topic

TriNet
Chose TriNet
There are plenty of days I miss GoCo, their user interface was much simpler. That being said the workflows in TriNet are more robust.
Top Pros
Top Cons
Features
GoCoTriNet
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
GoCo
9.3
2 Ratings
17% above category average
TriNet
7.0
623 Ratings
11% below category average
Employee demographic data10.02 Ratings7.0422 Ratings
Employment history10.02 Ratings7.0462 Ratings
Job profiles and administration10.02 Ratings6.7432 Ratings
Workflow for transfers, promotions, pay raises, etc.8.02 Ratings7.2520 Ratings
Organizational charting10.02 Ratings6.5354 Ratings
Organization and location management10.02 Ratings6.9372 Ratings
Compliance data (COBRA, OSHA, etc.)7.02 Ratings7.7483 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
GoCo
9.6
2 Ratings
18% above category average
TriNet
8.1
680 Ratings
1% above category average
Pay calculation10.01 Ratings8.2654 Ratings
Benefit plan administration9.01 Ratings7.9665 Ratings
Direct deposit files10.01 Ratings8.8617 Ratings
Salary revision and increment management9.01 Ratings8.0539 Ratings
Reimbursement management10.01 Ratings7.5330 Ratings
Support for external payroll vendors00 Ratings8.05 Ratings
Off-cycle/On-Demand payment00 Ratings8.1179 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
GoCo
8.0
1 Ratings
1% below category average
TriNet
7.0
428 Ratings
14% below category average
Approval workflow8.01 Ratings6.9346 Ratings
Balance details8.01 Ratings7.1408 Ratings
Annual carry-forward and encashment8.01 Ratings7.0328 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
GoCo
10.0
2 Ratings
21% above category average
TriNet
8.1
663 Ratings
0% below category average
View and generate pay and benefit information10.02 Ratings9.1641 Ratings
Update personal information10.02 Ratings8.3655 Ratings
View company policy documentation10.02 Ratings8.5551 Ratings
Employee recognition10.02 Ratings5.8186 Ratings
View job history10.02 Ratings8.7480 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
GoCo
7.0
1 Ratings
10% below category average
TriNet
1.0
1 Ratings
154% below category average
Tracking of all physical assets7.01 Ratings1.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
GoCo
9.3
2 Ratings
20% above category average
TriNet
7.4
548 Ratings
3% below category average
Report builder8.02 Ratings7.2464 Ratings
Pre-built reports10.02 Ratings7.5517 Ratings
Ability to combine HR data with external data10.02 Ratings7.5252 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
GoCo
10.0
2 Ratings
22% above category average
TriNet
8.0
543 Ratings
0% below category average
New hire portal10.02 Ratings8.3542 Ratings
Manager tracking tools10.02 Ratings7.7328 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
GoCo
10.0
1 Ratings
20% above category average
TriNet
6.5
81 Ratings
22% below category average
Corporate goal setting10.01 Ratings6.572 Ratings
Individual goal setting10.01 Ratings6.380 Ratings
Line-of sight-visibility00 Ratings6.670 Ratings
Performance tracking00 Ratings6.578 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
GoCo
-
Ratings
TriNet
7.3
150 Ratings
8% below category average
Performance plans00 Ratings7.0128 Ratings
Performance improvement plans00 Ratings7.2125 Ratings
Review status tracking00 Ratings7.1120 Ratings
Review reminders00 Ratings8.0128 Ratings
Multiple review frequency00 Ratings7.23 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
GoCo
-
Ratings
TriNet
7.2
60 Ratings
9% below category average
Candidate ranking00 Ratings8.21 Ratings
Candidate search00 Ratings6.957 Ratings
Candidate development00 Ratings6.553 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
GoCo
-
Ratings
TriNet
6.5
93 Ratings
18% below category average
Job Requisition Management00 Ratings6.571 Ratings
Company Website Posting00 Ratings5.51 Ratings
Publish to Social Media00 Ratings5.057 Ratings
Job Search Site Posting00 Ratings6.371 Ratings
Duplicate Candidate Prevention00 Ratings9.11 Ratings
Applicant Tracking00 Ratings6.675 Ratings
Notifications and Alerts00 Ratings6.683 Ratings
Best Alternatives
GoCoTriNet
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoCoTriNet
Likelihood to Recommend
8.0
(2 ratings)
7.1
(696 ratings)
Likelihood to Renew
-
(0 ratings)
9.2
(45 ratings)
Usability
-
(0 ratings)
7.4
(591 ratings)
Availability
-
(0 ratings)
8.4
(10 ratings)
Performance
-
(0 ratings)
7.9
(10 ratings)
Support Rating
9.0
(1 ratings)
7.2
(677 ratings)
In-Person Training
-
(0 ratings)
8.0
(5 ratings)
Online Training
-
(0 ratings)
9.0
(5 ratings)
Implementation Rating
-
(0 ratings)
3.4
(25 ratings)
Configurability
-
(0 ratings)
8.5
(9 ratings)
Ease of integration
-
(0 ratings)
9.0
(6 ratings)
Product Scalability
-
(0 ratings)
8.4
(10 ratings)
Professional Services
-
(0 ratings)
5.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(10 ratings)
Vendor pre-sale
-
(0 ratings)
7.9
(10 ratings)
User Testimonials
GoCoTriNet
Likelihood to Recommend
GoCo.io. Inc.
We have really enjoyed using GoCo for our HR needs. It has suited us well after we switched from Zenefits. Initially we did not have good support with the rep from One Digital who served as our GoCo broker partner. However, we have a new rep who has been very responsive and helpful when employees have had benefit questions or issues with coverage.
Read full review
TriNet
The level of benefits and cost is very attractive for smaller companies, who normally would not be able to offer "big company benefits" if they had to manage each of these benefits directly with a broker or other. Has been a very position employee acquisition and retention feature for our small company of 50 employees. TriNet is not for you if you prefer to customize all of your employee benefits programs and other offerings. TriNet is one approach, and either you can make it work, or it may not be for you.
Read full review
Pros
GoCo.io. Inc.
  • User interface
  • Implementation
  • Ease of use
Read full review
TriNet
  • state final pay compliance - we have employees in every state and it is nice to be able to rely on the fact that we are always compliant when people leave
  • Leave administration - I love not having to manage employees leaves
  • VOE - I love that we could give away VOE's. Simply scan and send to TriNet
Read full review
Cons
GoCo.io. Inc.
  • Handling exceptions for staff PTO requests for employees in their 90 day probationary period
  • Ease of managing different hourly work week exceptions
Read full review
TriNet
  • System can be challenging to navigate for employees with multiple nav options on left and upper areas or subjects are not easily related to what is in their mind; multiple handbooks and similar
  • Customer service has improved in the last year but there is still room for improvement. Some tickets/cases simply take way too long with little communication while open. Best improvement is putting more power in the hands of the front line.
  • Managing unusual circumstances with payroll
Read full review
Likelihood to Renew
GoCo.io. Inc.
No answers on this topic
TriNet
This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.
Read full review
Usability
GoCo.io. Inc.
No answers on this topic
TriNet
Compared to other PEOs we have used, the TriNet platform is both powerful and user friendly. Both the employee and admin views are extremely easy to navigate and, with the exception of time off tracking, we only hear positive feedback from employees. Overall, it is a solid and versatile platform.
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Reliability and Availability
GoCo.io. Inc.
No answers on this topic
TriNet
They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
Read full review
Performance
GoCo.io. Inc.
No answers on this topic
TriNet
Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous
Read full review
Support Rating
GoCo.io. Inc.
GoCo has done a great job of being responsive to us in working through issues in the system.
Read full review
TriNet
We don't need to use the Customer Service features often, but when we do, the team is quick to respond and very knowledgeable about our needs. Once again, making our time in the system minimal allows us to focus on growing our business.
Read full review
In-Person Training
GoCo.io. Inc.
No answers on this topic
TriNet
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
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Online Training
GoCo.io. Inc.
No answers on this topic
TriNet
Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
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Implementation Rating
GoCo.io. Inc.
No answers on this topic
TriNet
not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
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Alternatives Considered
GoCo.io. Inc.
GoCo is a little less expensive than other options and works pretty well overall
Read full review
TriNet
TriNet worked with our smaller employee headcount and offered coverage for both the US and Canada. And we switched from Insperity because of the cost savings which were significant. I liked Insperity but TriNet has been an excellent firm to work with as well.
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Contract Terms and Pricing Model
GoCo.io. Inc.
No answers on this topic
TriNet
I was not part of the process
Read full review
Scalability
GoCo.io. Inc.
No answers on this topic
TriNet
Cause it can be used as mentioned for sites and departments. Or even if employees work out of state and not at the HQ the the employer. Trinet makes is easy to do for payroll in other states as well.
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Professional Services
GoCo.io. Inc.
No answers on this topic
TriNet
Not sure it was used or not as the implementation was completed before I started working for the company
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Return on Investment
GoCo.io. Inc.
  • Simplify payroll
  • Simplify New hire onboarding
  • Difficulty with new laws during covid
Read full review
TriNet
  • I mainly used the ATS and I had to do a lot of extra work than other ATS's I have used in the past.
  • When hiring a candidate, transferring the information from the ATS to the HRIS is nil, there is a lot you have to manually put in, which can be very frustrating.
  • I like the way how I can upload a candidates resume seamlessly.
Read full review
ScreenShots