GoTo Meeting vs Join.me

• The vast availability of features like live file sharing, live presentations, live chat, live updating of the shared files, and live access to the controls of another member.
• The smart Meeting Assistant feature automatically transcribes the meeting rather than making notes.
• Calling reminder, which is missing in other similar platforms.
• Easy integration with other platforms like outlook, slack, chrome.

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• No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
• The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
• Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
• Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.

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• Mobile app is a little slow.
• The software of the app has to be downloaded before someone can join a meeting. This makes it a bit time-consuming for new users.
• 100 maximum participants during the trial period. This doesn't allow you to get a full picture of the software's capabilities before subscribing.

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• There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
• Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
• I think its interface is a little hard for beginners and is not that user friendly.

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• We are able to communicate efficiently with clients and employees.
• The platform isn't used widely within our client database so we are asked to use other platforms that our clients are used to but we don't.
• Only a few people in our company have access because we have to pay per user which can be challenging when someone is out and needs access to a meeting. If we haven't assigned a co-organizer, that meeting is dead and needs a new link sent out immediately which can get confusing for our clients.

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• Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
• More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.

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