What users are saying about
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Top Rated
1262 Ratings
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Top Rated
489 Ratings

GoToMeeting

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Top Rated
1262 Ratings
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Score 7.9 out of 100

Join.me

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Top Rated
489 Ratings
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Score 8 out of 100

Likelihood to Recommend

GoToMeeting

All in all, GoToMeeting is a promising remote meeting software due to its limitless features and functionalities. It is a good software for attending the webinars and conducting online tutorials and teaching. As a teacher using it, this is so far one of the best pieces of software I've used because the video and audio are clear enough that all attendees understand easily.
Philip Mojares | TrustRadius Reviewer

Join.me

When you have more than two parties that need to be on a call or screen share, Join.me facilitates a place where everyone can easily call in and view the presentation. When there are multiple parties that are unknown to each other, it allows each party to introduce themselves before getting onto the actual call.
Samarah Sardoni | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

GoToMeeting
7.9
Join.me
7.8
High quality audio
GoToMeeting
8.4
Join.me
7.5
High quality video
GoToMeeting
8.4
Join.me
7.9
Low bandwidth requirements
GoToMeeting
7.1
Join.me
7.8
Mobile support
GoToMeeting
7.5
Join.me
8.0

Screen Sharing

GoToMeeting
8.3
Join.me
8.2
Desktop sharing
GoToMeeting
8.9
Join.me
8.6
Whiteboards
GoToMeeting
7.7
Join.me
7.9

Online Meetings / Events

GoToMeeting
8.2
Join.me
7.7
Calendar integration
GoToMeeting
8.5
Join.me
8.4
Meeting initiation
GoToMeeting
8.4
Join.me
8.2
Integrates with social media
GoToMeeting
7.6
Join.me
6.0
Record meetings / events
GoToMeeting
8.2
Join.me
7.8
Slideshows
GoToMeeting
8.2
Join.me
8.3

Online Events Collaboration

GoToMeeting
8.2
Join.me
8.2
Live chat
GoToMeeting
8.3
Join.me
8.5
Audience polling
GoToMeeting
8.1
Join.me
7.5
Q&A
GoToMeeting
8.2
Join.me
8.6

Online Events Security

GoToMeeting
8.3
Join.me
7.9
User authentication
GoToMeeting
8.2
Join.me
7.8
Participant roles & permissions
GoToMeeting
8.3
Join.me
8.3
Confidential attendee list
GoToMeeting
8.4
Join.me
7.5

Pros

GoToMeeting

  • On-Demand meetings. I am able to give clients my custom-URL so that if we are in the middle of a call and it would be helpful for them to view my screen, I just tell them the URL to enter and they are seamlessly connected without having to wait on me to email them a link.
  • Reliability. Unlike some other platforms I've used, I don't experience buffering or other technical issues.
  • Integration. GoToMeeting is integrated with my email platform so it's really easy to add GoToMeeting to every calendar invitation. It's also integrated with my marketing automation platform so that I can create custom landing pages for people to book meetings and seamlessly have their info go into my GoToMeeting account.
Nancy Hamlet | TrustRadius Reviewer

Join.me

  • Quick launch - start your meeting with your custom URL at a moments notice
  • Good audio - join using your computer audio to be 'in the meeting' quickly with clear tones
  • Quick join - join.me saves your most frequently joined meetings in the modal, so you can type in a colleagues name to jump on their meeting right away.
Gwen Pierre | TrustRadius Reviewer

Cons

GoToMeeting

  • Recording only included shared computer content-not video. Not great for employment searches or guest speakers to classes
  • Website made it hard to find the client to download. They were pushing you to use web interface but we prefer the program to be on our computers (in the dock on Macs)
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Join.me

  • We use Join.me in conjunction with DocSend- this integration is very poor and only works 2/3rds of the time. When I am using DocSend and I push the button to switch to the Join.me screenshare the load time is very slow and it's always and awkward waiting time on a call for the screen to switch.
  • Oftentimes when I switch my screen the attendee says all they see is the loading screen, not what I'm sharing. We then have to spend 5 min troubleshooting and trying to get it to work.
  • The audio conferencing will occasionally drop people randomly, though I wouldn't say this happens any more so than any other conferencing vendor.
Lindsey Stevens | TrustRadius Reviewer

Likelihood to Renew

GoToMeeting

GoToMeeting 8.3
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Join.me

Join.me 9.0
Based on 5 answers
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
Anonymous | TrustRadius Reviewer

Usability

GoToMeeting

GoToMeeting 8.5
Based on 27 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Join.me

Join.me 8.8
Based on 7 answers
Join.me is one of the more basic/simple collaboration tools. Its usability for general users is good. It's simple, and fairly intuitive. For more advanced users however, it is rather basic, with not a lot of expandability. It has its set uses, and that's pretty much it. It's essentially a what you see is what you get platform.
Anonymous | TrustRadius Reviewer

Support Rating

GoToMeeting

GoToMeeting 8.4
Based on 100 answers
When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
Parker O'Very | TrustRadius Reviewer

Join.me

Join.me 8.5
Based on 25 answers
I have had coworkers use their customer support and it sounds like it has been effective and quick. I have not yet used their support, which speaks to the lack of issues that I have had during my time. I have been happy with all my Join.me interactions thus far.
Anonymous | TrustRadius Reviewer

Implementation Rating

GoToMeeting

GoToMeeting 10.0
Based on 2 answers
No answer on this topic is available.

Join.me

Join.me 10.0
Based on 2 answers
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Chris Whisonant | TrustRadius Reviewer

Alternatives Considered

GoToMeeting

There is little to choose from when looking at a lot of the platforms in terms of video quality and ease of use. I have preferred Zoom more recently as it seems to work a lot better. BlueJeans is excellent in terms of sounds and video quality as well. PowWow Now is much worse and Skype for Business is not as good in functionality terms either. Slack is fine for one-to-one calling but not web conferencing and I have not used Chantly. The key thing I have found GoToMeeting strongest with is setting up calls and calendaring.
Marc Duke | TrustRadius Reviewer

Join.me

Compared to Adobe Connect, Join.me is very easy to install and rollout across the organization. Companies of any size can adopt this application for easy and effective conference calls, impromptu meetings and recording sessions. Cost-wise, it was easy to justify the purchase as well. Would like to see more branding options.
Aquinov Mathappan | TrustRadius Reviewer

Return on Investment

GoToMeeting

  • Positive impact: higher participation in advisory board meetings - with increased attendance/participation from a very busy audience, this helps us accomplish our goals more so than strictly in-person attendance.
  • Positive impact: increased employee efficiency - employees/team members are able to effectively communicate and continue progress on team projects while remote/working from home, instead of having to reschedule due to conflcits.
Jodi Sassana | TrustRadius Reviewer

Join.me

  • There hasn't been a huge impact on investment, but the ease and convenience is something you can't put a price on. We used Google Hangouts before this, and mostly shared through Drive or Dropbox, but Join.me has everything we need in one package.
Ashia Ackov | TrustRadius Reviewer

Screenshots

Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$12/month1
Business$16/month2
EnterpriseCustom Pricing3
  1. 150 Participants
  2. 250 Participants
  3. 3,000 Participants
Additional Pricing Details

Join.me

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Join.me Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

GoToMeeting
8.1
Join.me
8.4

Likelihood to Renew

GoToMeeting
8.3
Join.me
9.0

Usability

GoToMeeting
8.5
Join.me
8.8

Support Rating

GoToMeeting
8.4
Join.me
8.5

Online Training

GoToMeeting
7.3
Join.me

Implementation Rating

GoToMeeting
10.0
Join.me
10.0

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