What users are saying about
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Top Rated
1412 Ratings
20 Ratings
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Score 6.8 out of 100

Webex Meetings

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Top Rated
1412 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

HCL Sametime (formerly from IBM)

Sametime is well suited for very quick conversations, where you know the person is an active Sametime user. It also serves as an easy way to reach out to someone you may not know when looking for an answer to a quick question, as they are likely to be a Sametime user. Do not, under any circumstances, attempt to use Sametime for Audio or Video chat. The quality and reliability are horrendous.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings is extremely useful in a corporate call or with a call that will contain a large audience. The software has role-based hosting and co-hosting systems. If you are the presenter, you can easily present with webex whiteboard feature. You can quote text in the chat area as well as create a thread while replying to a text directed to you. Webex Meetings contain an amazing AI enabled feature which lets the webcam focus on the person automatically when he/she is speaking.
Sayanta Banerjee | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

HCL Sametime (formerly from IBM)
8.4
Webex Meetings
Hosted PBX
HCL Sametime (formerly from IBM)
8.8
Webex Meetings
Multi-level Interactive Voice Response (IVR)
HCL Sametime (formerly from IBM)
8.8
Webex Meetings
User templates
HCL Sametime (formerly from IBM)
8.0
Webex Meetings
Call reports
HCL Sametime (formerly from IBM)
8.0
Webex Meetings
Directory of employee names
HCL Sametime (formerly from IBM)
8.6
Webex Meetings

Call Management

HCL Sametime (formerly from IBM)
8.1
Webex Meetings
Answering rules
HCL Sametime (formerly from IBM)
7.9
Webex Meetings
Call recording
HCL Sametime (formerly from IBM)
8.0
Webex Meetings
Call park
HCL Sametime (formerly from IBM)
8.0
Webex Meetings
Call screening
HCL Sametime (formerly from IBM)
8.3
Webex Meetings
Message alerts
HCL Sametime (formerly from IBM)
8.3
Webex Meetings

VoIP system collaboration

HCL Sametime (formerly from IBM)
8.0
Webex Meetings
Video conferencing
HCL Sametime (formerly from IBM)
7.9
Webex Meetings
Audio conferencing
HCL Sametime (formerly from IBM)
7.9
Webex Meetings
Video screen sharing
HCL Sametime (formerly from IBM)
8.0
Webex Meetings
Instant messaging
HCL Sametime (formerly from IBM)
8.0
Webex Meetings

Mobile apps

HCL Sametime (formerly from IBM)
7.4
Webex Meetings
Mobile app for iOS
HCL Sametime (formerly from IBM)
7.4
Webex Meetings
Mobile app for Android
HCL Sametime (formerly from IBM)
7.4
Webex Meetings

Performance & Compatibility of Online Events Software

HCL Sametime (formerly from IBM)
Webex Meetings
8.1
High quality audio
HCL Sametime (formerly from IBM)
Webex Meetings
8.4
High quality video
HCL Sametime (formerly from IBM)
Webex Meetings
8.4
Low bandwidth requirements
HCL Sametime (formerly from IBM)
Webex Meetings
7.4
Mobile support
HCL Sametime (formerly from IBM)
Webex Meetings
8.0

Screen Sharing

HCL Sametime (formerly from IBM)
Webex Meetings
8.5
Desktop sharing
HCL Sametime (formerly from IBM)
Webex Meetings
8.8
Whiteboards
HCL Sametime (formerly from IBM)
Webex Meetings
8.2

Online Meetings / Events

HCL Sametime (formerly from IBM)
Webex Meetings
8.4
Calendar integration
HCL Sametime (formerly from IBM)
Webex Meetings
8.6
Meeting initiation
HCL Sametime (formerly from IBM)
Webex Meetings
8.4
Integrates with social media
HCL Sametime (formerly from IBM)
Webex Meetings
7.7
Record meetings / events
HCL Sametime (formerly from IBM)
Webex Meetings
8.7
Slideshows
HCL Sametime (formerly from IBM)
Webex Meetings
8.6

Online Events Collaboration

HCL Sametime (formerly from IBM)
Webex Meetings
8.4
Live chat
HCL Sametime (formerly from IBM)
Webex Meetings
8.4
Audience polling
HCL Sametime (formerly from IBM)
Webex Meetings
8.5
Q&A
HCL Sametime (formerly from IBM)
Webex Meetings
8.4

Online Events Security

HCL Sametime (formerly from IBM)
Webex Meetings
8.4
User authentication
HCL Sametime (formerly from IBM)
Webex Meetings
8.5
Participant roles & permissions
HCL Sametime (formerly from IBM)
Webex Meetings
8.5
Confidential attendee list
HCL Sametime (formerly from IBM)
Webex Meetings
8.2

Pros

HCL Sametime (formerly from IBM)

  • Sametime's web-based interfaces are "zero load", requiring no plug-ins to be installed to join a meeting, launch a meeting, or use chat in a browser. A plugin is required only if you want to share your screen.
  • Integration with IBM Notes is very tight. Sametime's chat status can change according to your Notes calendar. You can easily see if someone who just emailed you is available to chat. Your chat History is right inside Notes as well.
  • IBM's mobile apps are top notch. We automated the apps for our users thanks to IBM's work with third party MDMs. This made it very simple for us to deploy the Sametime mobile apps -- Chat and Meetings -- and get new capabilities such as Audio & Video mobilized quickly.
  • No down time, ever. The rock solid WebSphere back-end of Sametime means the environment is always up. Period.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • Immersive Share - It converts the shared screen as the virtual background.
  • Noise Removal - It enhances the speaker's audio and removes extra background noises. (It is an essential feature for Work from Home)
  • Reactions/Gestures - Attendees can respond with emojis, and animated reactions.
Siddhant Tripathi | TrustRadius Reviewer

Cons

HCL Sametime (formerly from IBM)

  • Whenever I drop Sametime and relogin, I have to ask somebody else to invite me to chat rooms. It would be great to have a function to show me which chat room(s) I was previously on and give me an option to rejoin by Sametime itself.
  • Not always able to see chat history in chat room. If the invitor forget to check allow to see chat history, or the history the invitor cannot be seen, I will not be able to see.
  • Can not send files via Sametime.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • Accessing via web application version or via browser is a bit problematic some time. It is bit problematic as some companies don't allows employees to installs application on office laptops.
  • Ability to provide good video and content share can be improved for low speed internet connections.
  • More customization options can be enabled for the user for his ease of access on the main User interface.
Ravinder Beniwal | TrustRadius Reviewer

Likelihood to Renew

HCL Sametime (formerly from IBM)

HCL Sametime (formerly from IBM) 10.0
Based on 1 answer
Sametime is now an embedded experience for our users. They know it, they like it, they use it, and they expect it to be wherever they are. Because it is pretty easy to use and NEVER goes down, users know they can rely on it and won't be frustrated by it. Sametime is right up with there with Microsoft Office in terms of user adoption and appreciation.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

HCL Sametime (formerly from IBM)

HCL Sametime (formerly from IBM) 8.6
Based on 2 answers
Just about everything works the way you expect it would and it's relatively easy for users to figure out. Sametime was one of those things that we started with only a few people as a "test" and before the test period was done we discovered a few hundred people had figured out how to log in and most got it working all on their own. Many of our users want to use Sametime and do so regularly; we do not have to create policies enforcing its usage. Users find it practical to use Sametime to do things like chat, transfer files, share their screen, and so forth.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

HCL Sametime (formerly from IBM)

HCL Sametime (formerly from IBM) 10.0
Based on 1 answer
Typically if Sametime is not available, it's because Windows Updates were done on the servers and they were not rebooted. However, that's not a problem with Sametime -- in fact, if you have Linux you could probably run Sametime for years without any hiccups whatsoever. We have no internal Linux expertise.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 9.0
Based on 175 answers
It has a wider coverage and comprehensive functionality that makes communication easier and faster and it is always available.I use Cisco Webex Meetings on a daily basis to meet with my colleagues virtually. It provides us with the ease and flexibility of connecting with each other no matter where we are, as long as we have some sort of Internet connection with us.
Raman Sehgal | TrustRadius Reviewer

Performance

HCL Sametime (formerly from IBM)

HCL Sametime (formerly from IBM) 9.0
Based on 1 answer
Generally very good. Occasionally AV or screen-sharing will stutter and every now and then I hear of it dropping out altogether, but in all cases it was easy to re-establish
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.7
Based on 155 answers
Regarding the performance of Cisco Webex Meetings, I can say that as long as the basic hardware and connectivity requirements are met, and based on the type of implementation you are carrying out, I can consider Cisco Webex Meetings as the market tool. with higher performance. Taking into account that in the option of implementing your own Cisco Webex Meetings server in your data center, you may experience some minor inconveniences that must be dealt with internally.
Luis Tusen | TrustRadius Reviewer

Support Rating

HCL Sametime (formerly from IBM)

HCL Sametime (formerly from IBM) 8.4
Based on 4 answers
A simple platform yet it saves a massive amount of time and costs for our company. It is a very straight-forward tool without complexity in using the platform. Although there are not as many features as other chat platforms, it is sufficient for my company to have internal discussions very easily. Amid busy work hours, we don't even need too many fancy features for communication. A simple yet professional tool is more than enough for business conversation.
Mogana Tashiani | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

HCL Sametime (formerly from IBM)

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.2
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

HCL Sametime (formerly from IBM)

Slack is the best messaging app that I have used for work communication. Slack is actually so easy to use, and offers such a good mobile app, that I use it on my own for personal conversations. Slack offers many features that Sametime either doesn't or doesn't do well. We chose IBM Sametime because it was the first chat app that we used at our company. Many people are familiar with it and did not want to move to a new tool.
Anonymous | TrustRadius Reviewer

Webex Meetings

Cisco Webex Meetings stacks up fairly well against the other products similar to Cisco Webex Meetings like Zoom, Microsoft Teams, RingCentral, GoToMeeting, etc. All of these tools function very similarly to one another, the main differentiator between all of the other products and Cisco Webex Meetings is that Cisco Webex Meetings does not offer a free solution where the other ones do. This can be a huge factor for some that are making the decision between choosing one of these tools as it can be fairly costly. The reason we selected to use Cisco Webex Meetings is that our meetings require a specific level of security, and we found that Webex offered one of the most secure platforms.
Anonymous | TrustRadius Reviewer

Scalability

HCL Sametime (formerly from IBM)

HCL Sametime (formerly from IBM) 10.0
Based on 1 answer
Sametime is rock solid. It runs on WebSphere, DB2 and other related IBM technologies. This does mean the back-end is highly complex and very difficult to learn and get comfortable with, however.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.9
Based on 155 answers
The service referenced in this review refers to the option in the cloud. Said Webex Meetings service is quickly and easily scalable both in number of users and in the characteristics and services associated with the contracted plan. A basic plan can be contracted according to the needs of each organization and if it were necessary to grow, for example in number of participants, it can be done by improving the plan.
Leonardo Gonzalez | TrustRadius Reviewer

Return on Investment

HCL Sametime (formerly from IBM)

  • Licensing for existing IBM customers can be advantageous as they might actually already have a free entitlement (even if they do not know that yet) - so it can be quite cost-efficient.
  • Small environments can be fit onto a single server and run quite well
Victor Toal | TrustRadius Reviewer

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

Pricing Details

HCL Sametime (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HCL Sametime (formerly from IBM) Editions & Modules

Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Basic$0.001
Meet + Call Plan$20.001
Meet Plan$15.001
EnterpriseContact Sales
Call Plan$12.003
  1. user/month
  2. user/month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

HCL Sametime (formerly from IBM)
7.6
Webex Meetings
8.5

Likelihood to Renew

HCL Sametime (formerly from IBM)
10.0
Webex Meetings
7.6

Usability

HCL Sametime (formerly from IBM)
8.6
Webex Meetings
8.9

Reliability and Availability

HCL Sametime (formerly from IBM)
10.0
Webex Meetings
9.0

Performance

HCL Sametime (formerly from IBM)
9.0
Webex Meetings
8.7

Support Rating

HCL Sametime (formerly from IBM)
8.4
Webex Meetings
8.3

In-Person Training

HCL Sametime (formerly from IBM)
Webex Meetings
6.4

Online Training

HCL Sametime (formerly from IBM)
Webex Meetings
7.8

Implementation Rating

HCL Sametime (formerly from IBM)
Webex Meetings
9.2

Scalability

HCL Sametime (formerly from IBM)
10.0
Webex Meetings
8.9

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