What users are saying about
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Top Rated
320 Ratings
575 Ratings
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Score 7.8 out of 100

Notion

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Top Rated
320 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • HipChat (discontinued) ranks higher in 1 feature set: Communication
  • Notion ranks higher in 2 feature sets: Project Management, File Sharing & Management

Project Management

7.3

HipChat (discontinued)

73%
7.5

Notion

75%
Notion ranks higher in 7/7 features

Mobile Access

7.3
73%
98 Ratings
7.7
77%
16 Ratings

Search

7.2
72%
104 Ratings
7.6
76%
19 Ratings

Task Management

N/A
0 Ratings
8.5
85%
18 Ratings

Gantt Charts

N/A
0 Ratings
7.6
76%
12 Ratings

Scheduling

N/A
0 Ratings
6.9
69%
12 Ratings

Workflow Automation

N/A
0 Ratings
6.0
60%
10 Ratings

Visual planning tools

N/A
0 Ratings
8.3
83%
14 Ratings

Communication

7.3

HipChat (discontinued)

73%
7.0

Notion

70%
HipChat (discontinued) ranks higher in 4/8 features

Chat

7.7
77%
133 Ratings
5.6
56%
6 Ratings

Notifications

7.7
77%
131 Ratings
7.2
72%
14 Ratings

Discussions

6.5
65%
111 Ratings
7.1
71%
10 Ratings

Surveys

7.9
79%
35 Ratings
5.6
56%
3 Ratings

Internal knowledgebase

7.0
70%
43 Ratings
9.5
95%
15 Ratings

Integrates with GoToMeeting

7.0
70%
23 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
9.0
90%
7 Ratings

Integrates with Outlook

N/A
0 Ratings
5.0
50%
1 Rating

File Sharing & Management

6.3

HipChat (discontinued)

63%
8.2

Notion

82%
Notion ranks higher in 8/8 features

Video files

6.5
65%
86 Ratings
7.7
77%
12 Ratings

Audio files

6.8
68%
74 Ratings
7.4
74%
8 Ratings

Access control

6.5
65%
61 Ratings
8.5
85%
16 Ratings

Advanced security features

5.8
58%
50 Ratings
7.1
71%
10 Ratings

Integrates with Google Drive

6.0
60%
28 Ratings
8.5
85%
11 Ratings

Device sync

6.0
60%
56 Ratings
8.9
89%
9 Ratings

Versioning

N/A
0 Ratings
8.3
83%
12 Ratings

Document collaboration

N/A
0 Ratings
9.3
93%
19 Ratings

Attribute Ratings

  • Notion is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

HipChat (discontinued)

68%
134 Ratings
9.2

Notion

92%
25 Ratings

Likelihood to Renew

9.8

HipChat (discontinued)

98%
2 Ratings

Notion

N/A
0 Ratings

Usability

7.2

HipChat (discontinued)

72%
8 Ratings

Notion

N/A
0 Ratings

Support Rating

7.0

HipChat (discontinued)

70%
10 Ratings

Notion

N/A
0 Ratings

Implementation Rating

8.4

HipChat (discontinued)

84%
6 Ratings

Notion

N/A
0 Ratings

Ease of integration

7.6

HipChat (discontinued)

76%
8 Ratings

Notion

N/A
0 Ratings

Product Scalability

7.2

HipChat (discontinued)

72%
10 Ratings

Notion

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review

Notion Labs, Inc

  • Turning a basic spreadsheet (I have countless of those scattered around when researching subjects) into a database with views and filters, in a clean layout.
  • Embedding interactive tables inside a document (no duplication of information required)
  • Clean and friendly minimalistic styling
  • No additional steps required: everything you write is "live". You only have to decide whether to make a doc public or not
Read full review

Pros

Atlassian

  • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
  • Cross-platform support and hence runs on most of the computing devices
  • Efficient search
  • Completely free for smaller teams
  • Webhooks +1
  • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
  • Custom emojis
  • Media and file sharing directly or in a group
  • Video chat
Read full review

Notion Labs, Inc

  • Team Collaboration. In Notion's software is the ability to see precisely who is working on a project and where. This eliminates any confusion when on calls or when working on the same project simultaneously. It is easy to tag co-workers to precise moments and build conversation streams.
  • Text Coding. When transitioning text from our Notion ideation and drafting boards to our website backends, the coding holds on all of the text.
  • Organization. Whether it's utilizing a "pin board" set up or nestling pages within pages, it is possible to keep everything organized and easy to find for every member of your team.
Read full review

Cons

Atlassian

  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Read full review

Notion Labs, Inc

  • The search in Notion leaves something to be desired. It can be hard to find a page unless you know exactly what it is titled.
  • The sidebar and groupings of pages on the side bar can be a bit tricky to navigate.
Read full review

Pricing Details

HipChat (discontinued)

Starting Price

$0 per user

Editions & Modules

HipChat (discontinued) editions and modules pricing
EditionModules
HipChat Basic$01
HipChat Plus$22

Footnotes

  1. per user
  2. per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

Notion

Starting Price

$5 per month per user

Editions & Modules

Notion editions and modules pricing
EditionModules
Team$961
EnterpriseCustom2
Personal Pro$483

Footnotes

  1. per year per user
  2. none
  3. per year per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Atlassian

If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review

Notion Labs, Inc

No answers on this topic

Usability

Atlassian

The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Read full review

Notion Labs, Inc

No answers on this topic

Support Rating

Atlassian

HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Read full review

Notion Labs, Inc

No answers on this topic

Implementation Rating

Atlassian

I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review

Notion Labs, Inc

No answers on this topic

Alternatives Considered

Atlassian

We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Read full review

Notion Labs, Inc

Trello only has the Kanban board feature and is great for task management, while Notion has a vast array of features, is easier to use, and has a more visually-appealing interface. I choose to use Notion over Trello due to its increased versatility and greater customization capabilities.
Read full review

Scalability

Atlassian

Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Read full review

Notion Labs, Inc

No answers on this topic

Return on Investment

Atlassian

  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Read full review

Notion Labs, Inc

  • Being able to have insight into personal OKRs feeding into companywide OKRs
  • Creating a home base for all of our different departments' internal documents for items where Google Drive doesn't make sense to house them
  • It's super great to have my task list to keep myself moving forward to my OKRs
Read full review

Screenshots

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