What users are saying about
4 Ratings
25 Ratings
4 Ratings
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Score 9.4 out of 100
25 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

IBM CPQ

We went from quoting time from hours to minutes or from days to hours after everyone learned its processes, but it's not really worth the time and money invested into it if you can't see those results
Anonymous | TrustRadius Reviewer

SAP Sales Cloud

For:
  • Bigger sales team
  • Longer deal sizes
  • High volume of opportunities
  • Multiple stakeholders involved in decision making
Not for:
  • Smaller sales org with no proper CRM tool

  • Small deal cycles
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

CPQ

IBM CPQ
8.5
SAP Sales Cloud
Quote sharing/sending
IBM CPQ
8.0
SAP Sales Cloud
Product configuration
IBM CPQ
9.0
SAP Sales Cloud
Configuration options
IBM CPQ
9.0
SAP Sales Cloud
Pricing rules
IBM CPQ
7.0
SAP Sales Cloud
Price adjustment
IBM CPQ
7.0
SAP Sales Cloud
Purchase history and open contracts
IBM CPQ
9.0
SAP Sales Cloud
Guided selling/Sales portal
IBM CPQ
9.0
SAP Sales Cloud
CPQ reporting & analytics
IBM CPQ
10.0
SAP Sales Cloud
CPQ-CRM integration
IBM CPQ
10.0
SAP Sales Cloud
Attachments to quotes
IBM CPQ
8.0
SAP Sales Cloud
Order capturing
IBM CPQ
7.0
SAP Sales Cloud

Pros

IBM CPQ

  • Provides associated quotes through the life cycle of the opportunity, until the opportunity is either won or lost.
  • You can store all the information you require during the quoting process, including customer details, information about products and the adjustment made to the price of products, and the payment terms and shipment terms that will be used in the order if the quote is converted to an order.
Anonymous | TrustRadius Reviewer

SAP Sales Cloud

  • Capturing deal score
  • Submitting forecast
  • Updating next steps
Anonymous | TrustRadius Reviewer

Cons

IBM CPQ

  • There were widespread frustrations throughout sales and call center with CPQ originally. But really the reason why CPQ tools are complex is because CPQ processes are complex things to implement.
  • Users today want all the flexibility with none of the complexity. It is one of the biggest challenges in my day-to-day.
Anonymous | TrustRadius Reviewer

SAP Sales Cloud

  • Deal Scoring
  • Activity Tracking
  • Product Updates
Benjamin Robertson | TrustRadius Reviewer

Support Rating

IBM CPQ

IBM CPQ 10.0
Based on 2 answers
Timely and courteous response time from IBM Support any time there was a request that needed to be made.
Anonymous | TrustRadius Reviewer

SAP Sales Cloud

SAP Sales Cloud 7.0
Based on 4 answers
I'm rating it a 7 right now but, a year ago, it would have been 10. Customer service had deteriorated since they moved to SAP umbrella. No information about acquisition/transition. Our CSM, RSM all are no longer a part of this new group and support queries take weeks to close
Anonymous | TrustRadius Reviewer

Alternatives Considered

IBM CPQ

No answers on this topic

SAP Sales Cloud

We did not compare DataHug with any other system so I cannot comment on this
Richard Massey | TrustRadius Reviewer

Return on Investment

IBM CPQ

  • Faster quoting time from detailed, easy-to-read analytics.
Anonymous | TrustRadius Reviewer

SAP Sales Cloud

  • Positive - forecasting deals
Anonymous | TrustRadius Reviewer

Pricing Details

IBM CPQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Sales Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM CPQ
10.0
SAP Sales Cloud
7.5

Support Rating

IBM CPQ
10.0
SAP Sales Cloud
7.0

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