IBM Sterling Configure, Price, Quote vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Sterling Configure, Price, Quote
Score 7.8 out of 10
N/A
IBM Sterling CPQ transforms and automates configuration, pricing and quoting of complex products and services.N/A
SAP Sales Cloud
Score 8.4 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
IBM Sterling Configure, Price, QuoteSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Sterling Configure, Price, QuoteSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Sterling Configure, Price, QuoteSAP Sales Cloud
Top Pros
Top Cons
Features
IBM Sterling Configure, Price, QuoteSAP Sales Cloud
CPQ
Comparison of CPQ features of Product A and Product B
IBM Sterling Configure, Price, Quote
10.0
9 Ratings
13% above category average
SAP Sales Cloud
-
Ratings
Quote sharing/sending10.09 Ratings00 Ratings
Product configuration10.09 Ratings00 Ratings
Configuration options10.09 Ratings00 Ratings
Pricing rules10.09 Ratings00 Ratings
Price adjustment10.09 Ratings00 Ratings
Purchase history and open contracts10.09 Ratings00 Ratings
Guided selling/Sales portal10.09 Ratings00 Ratings
CPQ reporting & analytics10.09 Ratings00 Ratings
CPQ-CRM integration10.09 Ratings00 Ratings
Attachments to quotes10.09 Ratings00 Ratings
Order capturing10.09 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
IBM Sterling Configure, Price, Quote
-
Ratings
SAP Sales Cloud
8.1
118 Ratings
5% above category average
Customer data management / contact management00 Ratings8.6115 Ratings
Workflow management00 Ratings8.4116 Ratings
Territory management00 Ratings7.6103 Ratings
Opportunity management00 Ratings8.2112 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.1108 Ratings
Contract management00 Ratings8.0110 Ratings
Quote & order management00 Ratings8.2107 Ratings
Interaction tracking00 Ratings8.2109 Ratings
Channel / partner relationship management00 Ratings7.7108 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
IBM Sterling Configure, Price, Quote
-
Ratings
SAP Sales Cloud
8.0
101 Ratings
7% above category average
Case management00 Ratings7.496 Ratings
Call center management00 Ratings8.590 Ratings
Help desk management00 Ratings8.293 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
IBM Sterling Configure, Price, Quote
-
Ratings
SAP Sales Cloud
7.7
105 Ratings
2% above category average
Lead management00 Ratings7.5104 Ratings
Email marketing00 Ratings7.992 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
IBM Sterling Configure, Price, Quote
-
Ratings
SAP Sales Cloud
7.9
113 Ratings
4% above category average
Task management00 Ratings7.9109 Ratings
Billing and invoicing management00 Ratings7.794 Ratings
Reporting00 Ratings8.0103 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
IBM Sterling Configure, Price, Quote
-
Ratings
SAP Sales Cloud
8.2
112 Ratings
7% above category average
Forecasting00 Ratings8.3105 Ratings
Pipeline visualization00 Ratings7.8105 Ratings
Customizable reports00 Ratings8.3108 Ratings
Customization
Comparison of Customization features of Product A and Product B
IBM Sterling Configure, Price, Quote
-
Ratings
SAP Sales Cloud
7.9
109 Ratings
5% above category average
Custom fields00 Ratings8.1109 Ratings
Custom objects00 Ratings7.6105 Ratings
Scripting environment00 Ratings8.292 Ratings
API for custom integration00 Ratings7.697 Ratings
Security
Comparison of Security features of Product A and Product B
IBM Sterling Configure, Price, Quote
-
Ratings
SAP Sales Cloud
8.7
112 Ratings
4% above category average
Single sign-on capability00 Ratings9.0107 Ratings
Role-based user permissions00 Ratings8.4106 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
IBM Sterling Configure, Price, Quote
-
Ratings
SAP Sales Cloud
7.4
81 Ratings
2% above category average
Social data00 Ratings7.881 Ratings
Social engagement00 Ratings7.079 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
IBM Sterling Configure, Price, Quote
-
Ratings
SAP Sales Cloud
8.0
95 Ratings
10% above category average
Marketing automation00 Ratings8.191 Ratings
Compensation management00 Ratings7.978 Ratings
Platform
Comparison of Platform features of Product A and Product B
IBM Sterling Configure, Price, Quote
-
Ratings
SAP Sales Cloud
7.9
98 Ratings
7% above category average
Mobile access00 Ratings7.998 Ratings
Best Alternatives
IBM Sterling Configure, Price, QuoteSAP Sales Cloud
Small Businesses
QuoteWerks
QuoteWerks
Score 9.4 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
QuoteWerks
QuoteWerks
Score 9.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
Enterprises
SAP Sales Cloud
SAP Sales Cloud
Score 8.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Sterling Configure, Price, QuoteSAP Sales Cloud
Likelihood to Recommend
9.5
(9 ratings)
8.6
(129 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(7 ratings)
Usability
-
(0 ratings)
6.7
(7 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
10.0
(1 ratings)
8.8
(10 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.4
(89 ratings)
User Testimonials
IBM Sterling Configure, Price, QuoteSAP Sales Cloud
Likelihood to Recommend
IBM
Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.
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SAP
It is appropriate to have analysis, forecasts, and sales automation that allow the advisor to focus on other things because SAP Sales Cloud helps to capture potential clients, having a complete and detailed history of each one, their tastes and preferences can be validated, which helps to turn them into potential clients.
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Pros
IBM
  • Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
  • Centralizing selling procedure in one platform by communicating products pricing to clients.
  • Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
IBM
  • Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
IBM
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
IBM
No answers on this topic
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
IBM
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
IBM
Timely and courteous response time from IBM Support any time there was a request that needed to be made.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
IBM
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
IBM
No answers on this topic
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
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Alternatives Considered
IBM
There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
IBM
No answers on this topic
SAP
SAP Sales Cloud scalability and flexibility are highly beneficial to our global operations; we can easily manage additional languages, regions, and currencies.......... with great simplicity, we can manage a high volume of data(of sales, customers....)and perfectly handle increased data loads and transactions. It becomes much easier to maintain performance effectively. SAP Sales Cloud gives us options to add and modify features as per our needs for ease of adapting to our daily growing business and changing situations.
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Return on Investment
IBM
  • Reporting analytics help us to transform static data into real-time insights that enable us to determine company financial standing.
  • Data recovery and backup have maintained and governed vital organization data from catastrophes.
  • Pricing, configuration, and quotation procedures enables us to automate selling channel that help customers make rapid informed decisions.
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SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization