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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Targetprocess

    Score8.5 out of 10
    N/AIBM Targetprocess is a Strategic Portfolio Management (SPM) SaaS that connects strategy, funding, and execution. It helps enterprises prioritize work, dynamically allocate resources, and continuously adapt plans. With real-time visibility and financial insights, organizations can deliver faster, clearer business outcomes.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    IBM TargetprocessNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    IBM TargetprocessNew Relic
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM TargetprocessNew Relic
    Considered Both Products
    Apptio an IBM Company
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    49 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    40 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    50 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    35 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    38 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    IBM TargetprocessNew Relic
    Project Management
    Comparison of Project Management features of IBM Targetprocess and New Relic
    Feature
    IBM Targetprocess
    6.8
    41 Ratings
    9% below category average
    New Relic
    -
    Ratings
    Task Management7.040 Ratings00 Ratings
    Resource Management7.638 Ratings00 Ratings
    Gantt Charts6.929 Ratings00 Ratings
    Scheduling6.532 Ratings00 Ratings
    Support for Agile Methodology8.141 Ratings00 Ratings
    Support for Waterfall Methodology5.236 Ratings00 Ratings
    Document Management7.329 Ratings00 Ratings
    Email integration7.430 Ratings00 Ratings
    Mobile Access7.122 Ratings00 Ratings
    Timesheet Tracking7.826 Ratings00 Ratings
    Change request and Case Management6.126 Ratings00 Ratings
    Budget and Expense Management7.028 Ratings00 Ratings
    Search5.137 Ratings00 Ratings
    Visual planning tools6.438 Ratings00 Ratings
    Agile Development
    Comparison of Agile Development features of IBM Targetprocess and New Relic
    Feature
    IBM Targetprocess
    6.4
    42 Ratings
    18% below category average
    New Relic
    -
    Ratings
    DevOps Tool Integrations7.534 Ratings00 Ratings
    Code Review6.724 Ratings00 Ratings
    Code Collaboration6.723 Ratings00 Ratings
    Velocity Calculation5.235 Ratings00 Ratings
    Dependencies and Blockers5.741 Ratings00 Ratings
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    IBM TargetprocessNew Relic
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    Score8.9 out of 10
    Enterprises
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    User Ratings
    IBM TargetprocessNew Relic
    Likelihood to Recommend
    8.6
    (49 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.8
    (16 ratings)
    Usability
    6.3
    (12 ratings)
    6.7
    (14 ratings)
    Availability
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.0
    (4 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    IBM TargetprocessNew Relic
    Likelihood to Recommend
    Apptio an IBM Company
    Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    Apptio an IBM Company
    • Extremely flexible: We are able to setup work for different groups in ways that work best for them.
    • Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
    • Automation: Their automation capabilities have saved us a lot of time.
    • Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
    • Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
    • Their user guide is well built and extremely helpful.
    Incentivized
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    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cons
    Apptio an IBM Company
    • The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
    • dashboards with large datasets can cause performance lags or timeouts
    • Introduce more flexible, template-based RBAC configurations.
    Incentivized
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    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    Apptio an IBM Company
    Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.
    Incentivized
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    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Apptio an IBM Company
    Overall Targetprocess's usability is good. the tool is easy to use and has features which most BUs and organizations can use. Additional features like AI integration would help the tool and its overall usability. providing additional dashboards for specific roles and executives within the tool would benefit Targetprocess with its scale
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    Apptio an IBM Company
    Some minor outages are experienced, though these tend to pass within an hour usually and work can continue
    Incentivized
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    New Relic
    Never observed an outage
    Incentivized
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    Performance
    Apptio an IBM Company
    Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.
    Incentivized
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    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Apptio an IBM Company
    TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.
    The team also releases new versions frequently with new features but with no knock-ons to currently working features.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    Apptio an IBM Company
    You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    Apptio an IBM Company
    I would say TargetProcess is an incredibly wonderful tool. As compare to JIRA Software, it is a fully featured product. It fulfills all my business needs. Tracking efficiency of this application is quite favorable
    in order to track all the details from a certain project in just a few minutes.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Scalability
    Apptio an IBM Company
    We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!
    Incentivized
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    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    Apptio an IBM Company
    • No direct positive business ROI has caused executive leadership to play down use of the tool
    • We are hoping to use this to track progress of OKRs and business strategy, but don't have but in from executives on the value of this yet.
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    ScreenShots

    IBM Targetprocess Screenshots

    Screenshot of Resource Management: Reduces risk by dynamically managing resources, capacity, and demandScreenshot of Program Management: To deliver value throughout a strategic portfolioScreenshot of Portfolio Budgeting: Shifting from project to product fundingScreenshot of Strategic Planning: Continuously links work, labor, and investments to business strategyScreenshot of Workforce ManagementScreenshot of Work