IBM Targetprocess vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Targetprocess
Score 8.4 out of 10
N/A
IBM Targetprocess is a Strategic Portfolio Management (SPM) SaaS that connects strategy, funding, and execution. It helps enterprises prioritize work, dynamically allocate resources, and continuously adapt plans. With real-time visibility and financial insights, organizations can deliver faster, clearer business outcomes.N/A
New Relic
Score 7.9 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
IBM TargetprocessNew Relic
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
IBM TargetprocessNew Relic
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM TargetprocessNew Relic
Features
IBM TargetprocessNew Relic
Project Management
Comparison of Project Management features of Product A and Product B
IBM Targetprocess
7.0
39 Ratings
7% below category average
New Relic
-
Ratings
Task Management7.537 Ratings00 Ratings
Resource Management8.235 Ratings00 Ratings
Gantt Charts6.426 Ratings00 Ratings
Scheduling6.529 Ratings00 Ratings
Support for Agile Methodology8.338 Ratings00 Ratings
Support for Waterfall Methodology5.833 Ratings00 Ratings
Document Management7.326 Ratings00 Ratings
Email integration7.327 Ratings00 Ratings
Mobile Access6.519 Ratings00 Ratings
Timesheet Tracking8.223 Ratings00 Ratings
Change request and Case Management6.823 Ratings00 Ratings
Budget and Expense Management7.725 Ratings00 Ratings
Search5.336 Ratings00 Ratings
Visual planning tools6.835 Ratings00 Ratings
Agile Development
Comparison of Agile Development features of Product A and Product B
IBM Targetprocess
7.3
40 Ratings
8% below category average
New Relic
-
Ratings
DevOps Tool Integrations8.131 Ratings00 Ratings
Code Review7.521 Ratings00 Ratings
Code Collaboration7.520 Ratings00 Ratings
Velocity Calculation6.632 Ratings00 Ratings
Dependencies and Blockers6.838 Ratings00 Ratings
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IBM TargetprocessNew Relic
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User Ratings
IBM TargetprocessNew Relic
Likelihood to Recommend
8.6
(42 ratings)
7.9
(145 ratings)
Likelihood to Renew
10.0
(2 ratings)
8.8
(16 ratings)
Usability
6.9
(4 ratings)
8.4
(11 ratings)
Availability
9.0
(1 ratings)
9.1
(2 ratings)
Performance
9.0
(1 ratings)
9.1
(2 ratings)
Support Rating
9.0
(4 ratings)
9.0
(7 ratings)
Implementation Rating
7.0
(1 ratings)
8.0
(9 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
IBM TargetprocessNew Relic
Likelihood to Recommend
Apptio an IBM Company
Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit
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New Relic
New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
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Pros
Apptio an IBM Company
  • Extremely flexible: We are able to setup work for different groups in ways that work best for them.
  • Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
  • Automation: Their automation capabilities have saved us a lot of time.
  • Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
  • Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
  • Their user guide is well built and extremely helpful.
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New Relic
  • It gives us insights of applications, infrastructure, clouds very well.
  • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
  • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
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Cons
Apptio an IBM Company
  • The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
  • dashboards with large datasets can cause performance lags or timeouts
  • Introduce more flexible, template-based RBAC configurations.
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New Relic
  • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
  • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
  • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
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Likelihood to Renew
Apptio an IBM Company
Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.
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New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Usability
Apptio an IBM Company
Overall Targetprocess's usability is good. the tool is easy to use and has features which most BUs and organizations can use. Additional features like AI integration would help the tool and its overall usability. providing additional dashboards for specific roles and executives within the tool would benefit Targetprocess with its scale
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New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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Reliability and Availability
Apptio an IBM Company
Some minor outages are experienced, though these tend to pass within an hour usually and work can continue
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New Relic
Never observed an outage
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Performance
Apptio an IBM Company
Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.
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New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
Apptio an IBM Company
TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.
The team also releases new versions frequently with new features but with no knock-ons to currently working features.
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New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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Implementation Rating
Apptio an IBM Company
You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.
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New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
Apptio an IBM Company
I would say TargetProcess is an incredibly wonderful tool. As compare to JIRA Software, it is a fully featured product. It fulfills all my business needs. Tracking efficiency of this application is quite favorable
in order to track all the details from a certain project in just a few minutes.
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New Relic
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
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Scalability
Apptio an IBM Company
We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!
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New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
Apptio an IBM Company
  • No direct positive business ROI has caused executive leadership to play down use of the tool
  • We are hoping to use this to track progress of OKRs and business strategy, but don't have but in from executives on the value of this yet.
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New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
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ScreenShots

IBM Targetprocess Screenshots

Screenshot of Resource Management: Reduces risk by dynamically managing resources, capacity, and demandScreenshot of Program Management: To deliver value throughout a strategic portfolioScreenshot of Portfolio Budgeting: Shifting from project to product fundingScreenshot of Strategic Planning: Continuously links work, labor, and investments to business strategyScreenshot of Workforce ManagementScreenshot of Work