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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Tungsten Power PDF

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Tungsten Power PDF (formerly Kofax) is an easy-to-use, secure and inexpensive solution to manage PDFs for businesses and individuals. Benefits: Ease of Use: Works like Office desktop products, so it's easier to learn Compatibility: Works across devices and platforms, share documents in a storage cloud …

    $129

    one-time fee per license

    Pricing
    iContactTungsten Power PDF
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    Power PDF Standard
    $129
    one-time fee per license
    Power PDF for Mac
    $129
    one-time fee per license
    Power PDF Advanced
    $179
    one-time fee per license
    Power PDF Business
    Get a Quote: Subscription and Perpetual available
    per year per seat
    Offerings
    Pricing Offerings
    iContactTungsten Power PDF
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Desktop licenses are buy once, own forever. No subscription fees. Business server licenses are term-based or perpetual with optional maintenance & support contract. Volume and upgrade discounts available.
    More Pricing Information
    Community Pulse
    iContactTungsten Power PDF
    Considered Both Products
    iContact
    No answer on this topic
    Tungsten Automation formerly Kofax
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    585 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    575 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    583 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    526 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    556 Answers
    Features
    iContactTungsten Power PDF
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and Tungsten Power PDF
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    Tungsten Power PDF
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and Tungsten Power PDF
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    Tungsten Power PDF
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and Tungsten Power PDF
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    Tungsten Power PDF
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    PDF Editors
    Comparison of PDF Editors features of iContact and Tungsten Power PDF
    Feature
    iContact
    -
    Ratings
    Tungsten Power PDF
    8.7
    28 Ratings
    1% above category average
    Edit Text and Images00 Ratings5.526 Ratings
    Merge or Split PDFs00 Ratings9.928 Ratings
    Add Annotations00 Ratings9.226 Ratings
    Text Recognition (OCR)00 Ratings6.922 Ratings
    Page Management00 Ratings7.226 Ratings
    Form Creation and Editing00 Ratings9.620 Ratings
    Secure PDFs00 Ratings9.920 Ratings
    Convert to Different Formats00 Ratings9.823 Ratings
    Comment and Review Tools00 Ratings9.423 Ratings
    Undo and Redo Actions00 Ratings9.923 Ratings
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    iContactTungsten Power PDF
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Foxit PDF Editor
    Score8.4 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    PDF Xchange Viewer and Editor
    Score9.3 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Adobe Acrobat Reader
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactTungsten Power PDF
    Likelihood to Recommend
    8.0
    (45 ratings)
    9.9
    (599 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    9.2
    (112 ratings)
    Usability
    8.0
    (6 ratings)
    9.8
    (46 ratings)
    Availability
    9.0
    (1 ratings)
    9.1
    (13 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (13 ratings)
    Support Rating
    9.9
    (9 ratings)
    9.9
    (435 ratings)
    In-Person Training
    -
    (0 ratings)
    3.6
    (1 ratings)
    Online Training
    1.0
    (1 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    9.1
    (33 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (9 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (10 ratings)
    Product Scalability
    7.0
    (1 ratings)
    9.1
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    User Testimonials
    iContactTungsten Power PDF
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    GREAT for combining documents into a single PDF. Great for working with a PDF. Not so great converting PDF to Word format. Would like to see more effort put into that development. Would like to see more effective testing of updates prior to pushing them out as well. Otherwise it is awesome.
    Incentivized
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Typewriter functionality is great, although can take some time to load. This allows you to fill in text wherever applicable without turning the rest of the pdf into editable text.
    • Fast load times
    • Has autogenerated text feature so anything in the pdf can become editable
    Incentivized
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • I find that quickly editing text within a document or adding a line of text is clunky and can snowball into things popping out of place. I prefer to export text, and then work on it elsewhere.
    • Sometimes it seems that text recognition is trying too hard and throws me paper punches as "O"s and wrinkles as shapes, so I have to get rid of those artifacts.
    • The "Update Available" popup which is usually not an actual update announcement but rather an offer to sell me something is annoying.
    Incentivized
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Tungsten Automation formerly Kofax
    Tungsten Power PDF is easy to use, the staff all like it, and there are no issues with it on any level. It is a more cost-effective solution to our PDF needs than other products currently available on the market. This product works as intended and it fits our business needs perfectly.
    Incentivized
    Read full review
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    It is fast and easy to get the hang of. It really didn't take a lot of effort to learn how to use this program and I appreciated that it was pretty "plug and play" and there wasn't a long learning curve.
    Incentivized
    Read full review
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Tungsten Automation formerly Kofax
    Other that a PDF partially disappearing if left up for a long period of time - no issues. (If you close it and reopen it, it is all there. We have some PDFs that are 400-600 pages long.)
    Incentivized
    Read full review
    Performance
    iContact
    No answers on this topic
    Tungsten Automation formerly Kofax
    Pages nearly always load at the expected rapid speed. Some documents that print quickly from Adobe Reader print much more slowly from Power PDF. I have never generated a report - that's a feature I didn't know existed until now and do not know what it's for
    Incentivized
    Read full review
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I have used it for 15 years and have only needed support once: a simple update that allowed me to use the software as intended. The support team was attentive and responsive, and I was on my way very quickly.
    Incentivized
    Read full review
    In-Person Training
    iContact
    No answers on this topic
    Tungsten Automation formerly Kofax
    I got an overview of the product from my predecessor who was about to retire from the job I now hold. He did not go into very many of the features and probably only knew about the ones he used most frequently.
    Incentivized
    Read full review
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Tungsten Automation formerly Kofax
    We watched the training videos and tested out the features and functionality side by side. Some features are not used on a regular basis is it is convenient to go back and review training on that particular functionality when needed.
    Incentivized
    Read full review
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Tungsten Automation formerly Kofax
    Easy and quick, with no problems or support needed. Worked as intended right out of the box. E-signing was the only area that implementation was dificult and required support
    Incentivized
    Read full review
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Tungsten Automation formerly Kofax
    There is nothing to compare it to. Tungsten Power PDF is by far an easier and more efficient option. The one advantage of CutePDF is the functionality of overlay and underlay with headers and footers. The other functions in Tungsten Power PDF are much easier to use. Pricing is also an attractive option.
    Incentivized
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Tungsten Automation formerly Kofax
    Not really familiar since I'm the only person who uses it. But in the past it has been my understanding that Power PDF was offered only on a single-license basis, so it's been expensive for me to use it at home and at work because I had to pay for it on my own. In my current position management supports it so I at least only have to pay for it once.
    Incentivized
    Read full review
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Although it was expensive to get the program (just under $200), I found that it was nice that there was only that one time charge. If there were updating or annual fees, I think that would be a deal breaker. Thankfully there isn't, though!
    Incentivized
    Read full review
    ScreenShots

    Tungsten Power PDF Screenshots

    Screenshot of the PDF Create Assistant, which can be used to create multiple PDFs at the same time from a variety of source formats. Create individual PDFs, or combine into one PDF package.Screenshot of PDF Profiles that can be created to apply commonly desired settings to new PDF documents created in Power PDF.Screenshot of the application's color, changed from purple to blue, light gray or dark gray.Screenshot of some lightweight document automation that can also be achieved with the Watched Folder and Sequence features.Screenshot of where packages can be signed with pre built templates using Kofax Sign Doc or other integrating e-signersScreenshot of PDFs that can be navigated with a thumbnail view