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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CloudSuite ERP

    Score7.2 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A

    Odoo

    Score7.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

    $31.10

    per month per user

    Pricing
    Infor CloudSuite ERPNetSuite ERPOdoo
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Standard
    $31.10
    per month per user
    Custom
    $46.70
    per month per user
    Offerings
    Pricing Offerings
    Infor CloudSuite ERPNetSuite ERPOdoo
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup fee-$49,321,250 per app/ per user/ per month
    Additional Details—Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.A discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)
    More Pricing Information
    Community Pulse
    Infor CloudSuite ERPNetSuite ERPOdoo
    Considered Multiple Products
    Infor
    No answer on this topic
    NetSuite
    Chose NetSuite ERP
    NetSuite is almost as flexible as Odoo, but with a lot more out-of-the-box functionality.
    The strong base of out-of-the-box functionality tops dynamics but is a bit less then Infor.
    Infor is not flexible at all though, so NetSuite is the best choice of the four by far.
    Incentivized
    Chose NetSuite ERP
    NetSuite was the obvious choice in our case because of the enterprise backing of Oracle and the support available for the platform from both the Oracle side as well as on the open market through Consultants and Partner firms. While it's price point is vastly different, …
    Incentivized
    Chose NetSuite ERP
    The user interface of NetSuite ERP is more intuitive and the data captured in the transactions is more detailed. There appears to be more features in NetSuite ERP and flexibility in what can be done, ie Saved Searches, versus the other system.
    Incentivized
    Chose NetSuite ERP
    We thought that the NetSuite bundle was a totally integrated and seamless package, both from an IT perspective and from a contractual perspective...we found that the payroll module utilizes the Ceridian Payroll engine, and there are extra steps to "synchronize" the Ceridian …
    Incentivized
    Odoo
    Chose Odoo
    We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, …
    Incentivized
    Chose Odoo
    we CAME from NetSuite (and should have stayed there!!) - but we thought Odoo would be better. Brightpearl was too expensive and too slow to implement - and we needed a system that could do the Spanish Legally mandatory Accounting reports...... and even here Odoo fails as no …
    Incentivized
    Chose Odoo
    Odoo offers great ease of use and time to market. You can build on modules and integration, not an issue since the system will say "before" setup what modules relate to what you want. And in some instances will even install needed modules without your having to guess.
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    94%
    Would buy again
    280 Answers
    47%
    Would buy again
    7 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    92%
    Delivers good value for the price
    240 Answers
    50%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    19 Answers
    95%
    Happy with the feature set
    282 Answers
    53%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    79%
    Lived up to sales and marketing promises
    151 Answers
    40%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    13 Answers
    70%
    Implementation went as expected
    154 Answers
    31%
    Implementation went as expected
    4 Answers
    Features
    Infor CloudSuite ERPNetSuite ERPOdoo
    Payroll Management
    Comparison of Payroll Management features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    6.4
    6 Ratings
    16% below category average
    NetSuite ERP
    1.1
    15 Ratings
    149% below category average
    Odoo
    5.7
    10 Ratings
    27% below category average
    Pay calculation4.16 Ratings1.013 Ratings8.79 Ratings
    Benefit plan administration3.76 Ratings1.010 Ratings8.78 Ratings
    Direct deposit files6.96 Ratings1.39 Ratings9.29 Ratings
    Customization
    Comparison of Customization features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    6.0
    25 Ratings
    22% below category average
    NetSuite ERP
    9.2
    74 Ratings
    20% above category average
    Odoo
    8.4
    13 Ratings
    11% above category average
    API for custom integration6.423 Ratings9.264 Ratings8.511 Ratings
    Plug-ins5.723 Ratings9.947 Ratings8.413 Ratings
    Security
    Comparison of Security features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    8.2
    27 Ratings
    2% below category average
    NetSuite ERP
    9.7
    81 Ratings
    14% above category average
    Odoo
    8.9
    14 Ratings
    6% above category average
    Single sign-on capability8.824 Ratings9.762 Ratings9.510 Ratings
    Role-based user permissions7.626 Ratings9.880 Ratings8.214 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    NetSuite ERP
    9.9
    72 Ratings
    28% above category average
    Odoo
    7.1
    16 Ratings
    5% below category average
    Dashboards7.925 Ratings9.971 Ratings6.516 Ratings
    Standard reports7.430 Ratings9.970 Ratings6.916 Ratings
    Custom reports6.530 Ratings9.970 Ratings7.816 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    NetSuite ERP
    7.9
    323 Ratings
    2% above category average
    Odoo
    5.2
    13 Ratings
    39% below category average
    Accounts payable7.627 Ratings8.4317 Ratings7.713 Ratings
    Accounts receivable8.527 Ratings8.4293 Ratings7.713 Ratings
    Global Financial Support5.017 Ratings9.926 Ratings7.112 Ratings
    Primary and Secondary Ledgers6.715 Ratings9.928 Ratings7.212 Ratings
    Journals and Reconciliations4.818 Ratings9.341 Ratings7.113 Ratings
    Configurable Accounting6.419 Ratings9.935 Ratings8.013 Ratings
    Standardized Processes7.122 Ratings9.937 Ratings7.012 Ratings
    Inventory Management
    Comparison of Inventory Management features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    NetSuite ERP
    9.1
    48 Ratings
    13% above category average
    Odoo
    6.7
    18 Ratings
    17% below category average
    Inventory tracking7.924 Ratings10.047 Ratings8.218 Ratings
    Automatic reordering7.417 Ratings8.928 Ratings8.816 Ratings
    Location management8.123 Ratings9.635 Ratings8.915 Ratings
    Order Management
    Comparison of Order Management features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    8.3
    26 Ratings
    5% above category average
    NetSuite ERP
    9.4
    261 Ratings
    17% above category average
    Odoo
    6.3
    16 Ratings
    23% below category average
    Pricing7.424 Ratings9.953 Ratings8.816 Ratings
    Order entry8.025 Ratings8.1257 Ratings8.616 Ratings
    Credit card processing8.411 Ratings8.937 Ratings7.313 Ratings
    Cost of goods sold8.124 Ratings9.548 Ratings8.614 Ratings
    Order Orchestration8.414 Ratings9.921 Ratings8.512 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    NetSuite ERP
    7.9
    259 Ratings
    5% above category average
    Odoo
    3.3
    12 Ratings
    78% below category average
    Billing Management6.417 Ratings8.5248 Ratings7.912 Ratings
    Cash and Asset Management8.519 Ratings9.927 Ratings7.411 Ratings
    Travel & Expense Management8.08 Ratings9.831 Ratings6.911 Ratings
    Budgetary Control & Encumbrance Accounting4.914 Ratings8.927 Ratings6.510 Ratings
    Period Close8.518 Ratings9.935 Ratings8.110 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    NetSuite ERP
    6.6
    32 Ratings
    14% below category average
    Odoo
    1.0
    6 Ratings
    153% below category average
    Budgeting and Forecasting7.35 Ratings6.026 Ratings1.06 Ratings
    Project Costing8.45 Ratings6.023 Ratings1.05 Ratings
    Cost Capture9.25 Ratings6.022 Ratings1.05 Ratings
    Capital Project Management8.02 Ratings4.014 Ratings1.05 Ratings
    Customer Contract Compliance9.01 Ratings9.913 Ratings1.05 Ratings
    Project Revenue Recognition9.02 Ratings6.922 Ratings1.05 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    8.4
    10 Ratings
    18% above category average
    NetSuite ERP
    4.1
    17 Ratings
    52% below category average
    Odoo
    3.3
    8 Ratings
    72% below category average
    Project Planning and Scheduling8.09 Ratings8.914 Ratings9.98 Ratings
    Task Insight for Project Managers9.010 Ratings3.311 Ratings9.97 Ratings
    Project Mobile Functionality9.08 Ratings3.010 Ratings9.87 Ratings
    Definable Resource Pools8.08 Ratings3.68 Ratings8.97 Ratings
    Grants Management
    Comparison of Grants Management features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    NetSuite ERP
    3.1
    12 Ratings
    82% below category average
    Odoo
    3.2
    8 Ratings
    80% below category average
    Award Lifecycle Management7.34 Ratings3.57 Ratings10.07 Ratings
    Procurement
    Comparison of Procurement features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    NetSuite ERP
    3.3
    19 Ratings
    73% below category average
    Odoo
    7.8
    11 Ratings
    10% above category average
    Bids Analyzed and Compared6.19 Ratings3.58 Ratings8.77 Ratings
    Contract Authoring6.18 Ratings1.910 Ratings6.87 Ratings
    Contract Repository6.18 Ratings3.58 Ratings7.77 Ratings
    Requisitions-to-Purchase Orders Integrated8.114 Ratings3.613 Ratings8.510 Ratings
    Supplier Management7.614 Ratings9.913 Ratings8.18 Ratings
    Risk Management
    Comparison of Risk Management features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    NetSuite ERP
    3.1
    11 Ratings
    74% below category average
    Odoo
    9.8
    5 Ratings
    37% above category average
    Risk Repository7.67 Ratings3.58 Ratings10.02 Ratings
    Control Management5.19 Ratings1.911 Ratings10.05 Ratings
    Control Efficiency Assessments5.08 Ratings3.57 Ratings10.04 Ratings
    Issue Detection3.28 Ratings3.58 Ratings10.03 Ratings
    Remediation and Certification5.18 Ratings3.58 Ratings10.02 Ratings
    Logistics
    Comparison of Logistics features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    NetSuite ERP
    3.1
    17 Ratings
    77% below category average
    Odoo
    6.8
    7 Ratings
    3% below category average
    Transportation Planning and Optimization5.111 Ratings2.89 Ratings9.05 Ratings
    Transportation Execution Management5.110 Ratings2.88 Ratings10.05 Ratings
    Trade and Customs Management5.19 Ratings2.88 Ratings9.44 Ratings
    Fulfillment Management5.111 Ratings9.914 Ratings8.96 Ratings
    Warehouse Workforce Management6.810 Ratings2.511 Ratings10.05 Ratings
    Manufacturing
    Comparison of Manufacturing features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    NetSuite ERP
    9.4
    16 Ratings
    23% above category average
    Odoo
    8.0
    9 Ratings
    7% above category average
    Production Process Design5.816 Ratings8.912 Ratings6.36 Ratings
    Production Management5.817 Ratings8.914 Ratings6.17 Ratings
    Configuration Management6.217 Ratings9.910 Ratings8.56 Ratings
    Work Execution5.813 Ratings9.912 Ratings8.67 Ratings
    Manufacturing Costs6.017 Ratings8.914 Ratings8.77 Ratings
    Supply Chain
    Comparison of Supply Chain features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    NetSuite ERP
    8.3
    177 Ratings
    12% above category average
    Odoo
    8.7
    11 Ratings
    17% above category average
    Forecasting7.312 Ratings8.817 Ratings8.711 Ratings
    Inventory Planning8.418 Ratings7.6174 Ratings8.811 Ratings
    Performance Monitoring8.514 Ratings8.914 Ratings7.910 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Infor CloudSuite ERP and NetSuite ERP and Odoo
    Feature
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    NetSuite ERP
    3.9
    13 Ratings
    62% below category average
    Odoo
    8.9
    6 Ratings
    19% above category average
    Proposal Management6.810 Ratings2.610 Ratings10.06 Ratings
    Product Master Data Management6.812 Ratings3.29 Ratings9.96 Ratings
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    Infor CloudSuite ERPNetSuite ERPOdoo
    Small Businesses
    Zoho One
    Score9.1 out of 10
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    Score9.1 out of 10
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    Score9.1 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Infor CloudSuite ERPNetSuite ERPOdoo
    Likelihood to Recommend
    7.1
    (38 ratings)
    8.5
    (422 ratings)
    7.5
    (22 ratings)
    Likelihood to Renew
    5.9
    (8 ratings)
    7.6
    (50 ratings)
    1.0
    (1 ratings)
    Usability
    7.3
    (23 ratings)
    8.0
    (283 ratings)
    8.6
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (16 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (7 ratings)
    5.4
    (217 ratings)
    1.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.4
    (17 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    8.7
    (5 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.8
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Infor CloudSuite ERPNetSuite ERPOdoo
    Likelihood to Recommend
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
    Read full review
    NetSuite
    NetSuite ERP is a very robust ERP. For a small business, it might be overkill and even too expensive. What I mean by this is that there are advanced functionalities that NetSuite ERP has, such as forecasting, warehouse management, and custom workflows, that are not necessary for a small business. However, as a business starts to grow, NetSuite ERP provides endless growth opportunity to meet a companies needs. We are still technically a small company of only 15 employees, but NetSuite ERP has the ability to help us grow and we will not outgrow NetSuite ERP. NetSuite ERP can handle financial tracking with P&L, tax calculations, shipping, vendor management, and so much more.
    Incentivized
    Read full review
    Odoo
    It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs. The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module
    Incentivized
    Read full review
    Pros
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
    Read full review
    NetSuite
    • It is an accounting system first and foremost.
    • We can add Manufacturing/Inventory features that we need for a manufacturing environment.
    • System Information/System Notes - Tracking of changes to almost everything. This is incredibly helpful for audits and investigations.
    • NetSuite ERP is integrating AI into their processes which will be super interesting!
    Incentivized
    Read full review
    Odoo
    • The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
    • The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
    • The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.
    Incentivized
    Read full review
    Cons
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
    Read full review
    NetSuite
    • I have found it to be a bit slow sometimes when saving.
    • I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
    • This is too hard, bc Netsuite works really well.
    Read full review
    Odoo
    • Customer service is nonexistent. You will need a 3rd party to assist you.
    • The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
    • The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
    • Initial implementation is clunky and seems to require a 3rd party just for setup.
    Incentivized
    Read full review
    Likelihood to Renew
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
    Read full review
    NetSuite
    NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Usability
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    NetSuite
    NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
    Incentivized
    Read full review
    Odoo
    Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
    Incentivized
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    Reliability and Availability
    Infor
    No answers on this topic
    NetSuite
    It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
    Read full review
    Odoo
    No answers on this topic
    Performance
    Infor
    No answers on this topic
    NetSuite
    Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
    Incentivized
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    Odoo
    No answers on this topic
    Support Rating
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
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    NetSuite
    I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
    Incentivized
    Read full review
    Odoo
    Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
    Read full review
    In-Person Training
    Infor
    No answers on this topic
    NetSuite
    I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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    Odoo
    No answers on this topic
    Online Training
    Infor
    No answers on this topic
    NetSuite
    Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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    Odoo
    No answers on this topic
    Implementation Rating
    Infor
    No answers on this topic
    NetSuite
    I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
    Incentivized
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    Odoo
    No answers on this topic
    Alternatives Considered
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
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    NetSuite
    NetSuite by far is the most expensive; However, compared to the 3 systems notated, the overall functionality, capability and reporting advantages make it my top choice for companies experiencing exponential growth across all departments. Its a best in class solution for just about any user.
    Incentivized
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    Odoo
    We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, inventory managing or reporting, it crashed constantly in the middle of using it. Just over all very poor. Considering it is owned by Oracle and the most expensive, you would think it would be able to function on some sort of base level. That company ended up terminating their contract with Netsuite early and going with a different company.
    We don't have crashing or error issues. I can complete receives, cycle counts etc and all of my information saves. Visually, Odoo is more satisfying also.
    Incentivized
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    Scalability
    Infor
    No answers on this topic
    NetSuite
    We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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    Odoo
    No answers on this topic
    Return on Investment
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
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    NetSuite
    • NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
    • The software has helped us with budgeting, forecasting, and real-time financial reporting.
    • Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.
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    Odoo
    • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
    • Newest versions have better built in functionality.
    • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
    Incentivized
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    ScreenShots

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution

    NetSuite ERP Screenshots

    Screenshot of Roles-based dashboardsScreenshot of MCP AI ConnectorScreenshot of NetSuite Cash 360 Dashboard

    Odoo Screenshots

    Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory