What users are saying about
416 Ratings
46 Ratings
416 Ratings
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Score 7.4 out of 100
46 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

Odoo

Odoo is good for different departments but I find it extremely helpful when running the costs of the quarter from a Sales and Marketing perspective and managing the budget to ensure we stay within our means. Everything is well detailed, and the support from the team is good so when we are creating reports to check spend, they are able to build customised reports and dashboards for us and allow us to simply tweak them. It is less appropriate when we require something drastic changed, as although they can build customised items for us, they are quite limited in what criteria can be added.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite ERP
7.6
Odoo
8.4
Pay calculation
NetSuite ERP
6.8
Odoo
8.3
Benefit plan administration
NetSuite ERP
7.2
Odoo
8.0
Direct deposit files
NetSuite ERP
7.5
Odoo
8.1
Salary revision and increment management
NetSuite ERP
8.9
Odoo
8.7
Reimbursement management
NetSuite ERP
7.8
Odoo
8.8

Customization

NetSuite ERP
7.2
Odoo
8.3
API for custom integration
NetSuite ERP
7.1
Odoo
8.1
Plug-ins
NetSuite ERP
7.3
Odoo
8.4

Security

NetSuite ERP
7.9
Odoo
8.4
Single sign-on capability
NetSuite ERP
8.1
Odoo
8.0
Role-based user permissions
NetSuite ERP
7.8
Odoo
8.7

Reporting & Analytics

NetSuite ERP
7.5
Odoo
7.8
Dashboards
NetSuite ERP
7.8
Odoo
7.9
Standard reports
NetSuite ERP
7.6
Odoo
8.1
Custom reports
NetSuite ERP
6.9
Odoo
7.2

General Ledger and Configurable Accounting

NetSuite ERP
7.2
Odoo
8.3
Accounts payable
NetSuite ERP
7.8
Odoo
8.3
Accounts receivable
NetSuite ERP
8.2
Odoo
8.1
Global Financial Support
NetSuite ERP
7.7
Odoo
7.8
Primary and Secondary Ledgers
NetSuite ERP
8.1
Odoo
7.9
Intercompany Accounting
NetSuite ERP
7.7
Odoo
7.9
Localizations
NetSuite ERP
8.3
Odoo
8.1
Journals and Reconciliations
NetSuite ERP
7.7
Odoo
8.4
Enterprise Accounting
NetSuite ERP
8.0
Odoo
9.3
Configurable Accounting
NetSuite ERP
8.0
Odoo
8.3
Centralized Rules Framework
NetSuite ERP
7.7
Odoo
9.1
Standardized Processes
NetSuite ERP
7.8
Odoo
8.5

Inventory Management

NetSuite ERP
6.8
Odoo
8.4
Inventory tracking
NetSuite ERP
6.7
Odoo
8.1
Automatic reordering
NetSuite ERP
7.0
Odoo
8.1
Location management
NetSuite ERP
7.2
Odoo
8.6
Manufacturing module
NetSuite ERP
6.5
Odoo
8.6

Order Management

NetSuite ERP
7.6
Odoo
8.8
Pricing
NetSuite ERP
8.0
Odoo
8.9
Order entry
NetSuite ERP
7.6
Odoo
8.0
Credit card processing
NetSuite ERP
7.0
Odoo
9.0
Cost of goods sold
NetSuite ERP
8.1
Odoo
8.8
Order Orchestration
NetSuite ERP
7.7
Odoo
8.5
End-to-end order visibility
NetSuite ERP
7.6
Odoo
9.3
Order exception Resolution
NetSuite ERP
7.1
Odoo
9.1

Subledger and Financial Process

NetSuite ERP
7.4
Odoo
8.3
Automated Invoice Processing
NetSuite ERP
7.5
Odoo
8.3
Shared Services Payments
NetSuite ERP
7.6
Odoo
8.4
Billings Management
NetSuite ERP
7.6
Odoo
8.5
Customer Receipt Applications
NetSuite ERP
7.5
Odoo
7.9
Customer Collections
NetSuite ERP
7.8
Odoo
8.6
Revenue Recognition
NetSuite ERP
7.6
Odoo
8.6
Cash Management
NetSuite ERP
7.5
Odoo
7.5
Asset Management
NetSuite ERP
7.0
Odoo
8.2
Travel & Expense Management
NetSuite ERP
7.4
Odoo
8.2
Budgetary Control & Encumbrance Accounting
NetSuite ERP
7.1
Odoo
8.4
Period Close
NetSuite ERP
7.7
Odoo
8.4
Transactions Tax
NetSuite ERP
7.5
Odoo
8.2
Subledger Reconciliations
NetSuite ERP
7.3
Odoo
8.4
3rd Party Accounting Systems
NetSuite ERP
7.1
Odoo
7.8

Project Financial Management

NetSuite ERP
7.3
Odoo
8.2
Budgeting and Forecasting
NetSuite ERP
6.8
Odoo
8.4
Project Costing
NetSuite ERP
6.8
Odoo
8.8
Cost Capture
NetSuite ERP
7.0
Odoo
8.0
Capital Project Management
NetSuite ERP
8.2
Odoo
8.8
Customer Invoicing
NetSuite ERP
7.6
Odoo
8.5
Customer Contract Compliance
NetSuite ERP
7.8
Odoo
8.4
Project Revenue Recognition
NetSuite ERP
6.9
Odoo
8.0
Project Financial Performance Analysis
NetSuite ERP
7.4
Odoo
7.6
Project Financials Dashboard
NetSuite ERP
7.5
Odoo
8.3
Real-time Financial Reporting
NetSuite ERP
7.4
Odoo
8.0
Embedded Business Intelligence
NetSuite ERP
7.2
Odoo
8.0
Project Planning Collaboration
NetSuite ERP
6.6
Odoo
7.6

Project Execution Management

NetSuite ERP
7.5
Odoo
8.1
Project Planning and Scheduling
NetSuite ERP
6.8
Odoo
8.8
Project Manager Dashboard
NetSuite ERP
6.9
Odoo
8.8
Resource Manager Dashboard
NetSuite ERP
7.2
Odoo
8.5
Task Insight for Project Managers
NetSuite ERP
7.7
Odoo
9.1
Project Manager Mobile Functionality
NetSuite ERP
7.5
Odoo
8.4
Team Member Task Collaboration
NetSuite ERP
7.4
Odoo
7.4
Team Member Mobile Functionality
NetSuite ERP
7.3
Odoo
7.8
Project Candidate Search
NetSuite ERP
7.7
Odoo
8.0
Project Candidate Comparison and Analysis
NetSuite ERP
7.7
Odoo
8.0
Defineable Resource Pools
NetSuite ERP
8.3
Odoo
7.1
Defineable Resource Pools
NetSuite ERP
8.1
Odoo
8.1
Talent Profiles
NetSuite ERP
7.1
Odoo
7.4
Real-Time Project Reporting
NetSuite ERP
8.1
Odoo
8.3
Absence Management
NetSuite ERP
7.6
Odoo
8.0
Product Lifecycle Management
NetSuite ERP
7.8
Odoo
8.6

Grants Management

NetSuite ERP
7.5
Odoo
7.7
Award Lifecycle Management
NetSuite ERP
7.1
Odoo
8.0
Spending Control
NetSuite ERP
7.4
Odoo
7.5
Indirect Cost Management
NetSuite ERP
8.1
Odoo
7.7
Billing
NetSuite ERP
7.4
Odoo
7.6

Procurement

NetSuite ERP
7.7
Odoo
8.0
Sourcing Team Collaboration
NetSuite ERP
7.3
Odoo
7.9
Sourcing Analysis
NetSuite ERP
6.2
Odoo
8.1
Bids Analyzed and Compared
NetSuite ERP
7.6
Odoo
7.5
Catalog Shopping E-Commerce for Employees
NetSuite ERP
7.1
Odoo
7.7
Contract Authoring
NetSuite ERP
7.3
Odoo
7.7
Contract Compliance Management
NetSuite ERP
7.9
Odoo
8.0
Contract History
NetSuite ERP
8.1
Odoo
8.0
Contract Renewal Automation
NetSuite ERP
8.4
Odoo
8.1
Contract Repository
NetSuite ERP
7.9
Odoo
8.0
Contract Standardization and Enforcement
NetSuite ERP
7.9
Odoo
8.6
Electronic Signatures
NetSuite ERP
8.3
Odoo
7.8
Invoice Automated Matching
NetSuite ERP
7.5
Odoo
8.0
Purchasing Risk and Compliance Management
NetSuite ERP
7.4
Odoo
7.7
Requisitions-to-Purchase Orders Integrated
NetSuite ERP
7.9
Odoo
8.3
Spend Compliance Management
NetSuite ERP
7.6
Odoo
7.8
Supplier Assessment
NetSuite ERP
8.3
Odoo
8.3
Supplier Communication and Collaboration
NetSuite ERP
8.0
Odoo
8.3
Supplier Management
NetSuite ERP
8.3
Odoo
8.4
Supplier Portal
NetSuite ERP
7.8
Odoo
8.3

Risk Management

NetSuite ERP
7.9
Odoo
8.2
Risk Repository
NetSuite ERP
7.3
Odoo
8.2
Control Management
NetSuite ERP
7.6
Odoo
8.2
Control Mapping
NetSuite ERP
7.8
Odoo
8.3
Control Efficiency Assessments
NetSuite ERP
7.8
Odoo
7.9
Automated Control Assessments
NetSuite ERP
8.1
Odoo
8.9
Assessment Capture
NetSuite ERP
8.5
Odoo
7.9
Issue Detection
NetSuite ERP
8.0
Odoo
8.5
Automatic Notification
NetSuite ERP
8.0
Odoo
8.2
Remediation and Certification
NetSuite ERP
7.8
Odoo
8.2

Logistics

NetSuite ERP
6.9
Odoo
8.0
Transportation Planning and Optimization
NetSuite ERP
6.4
Odoo
8.0
Transportation Sourcing Management
NetSuite ERP
7.0
Odoo
8.0
Transportation Process Integration
NetSuite ERP
7.4
Odoo
8.6
Transportation Execution Management
NetSuite ERP
6.9
Odoo
7.6
Freight Payment Automation
NetSuite ERP
6.9
Odoo
8.3
Trade Management
NetSuite ERP
6.4
Odoo
8.3
Trade Regulatory Compliance Management
NetSuite ERP
7.8
Odoo
7.4
Customs Entry Management
NetSuite ERP
6.9
Odoo
7.8
Customs Document Management
NetSuite ERP
6.6
Odoo
8.2
Customs Document Collaboration
NetSuite ERP
6.7
Odoo
8.2
Fulfillment Management
NetSuite ERP
7.3
Odoo
7.4
Inventory Visibility
NetSuite ERP
7.1
Odoo
8.2
Warehouse Workforce Management
NetSuite ERP
6.5
Odoo
7.8

Manufacturing

NetSuite ERP
6.3
Odoo
8.4
Production Process Design
NetSuite ERP
6.8
Odoo
7.9
Supply Chain Business Flows
NetSuite ERP
6.0
Odoo
8.0
Production Management
NetSuite ERP
6.0
Odoo
8.3
Contracted Manufacturing Management
NetSuite ERP
6.0
Odoo
8.5
Configuration Management
NetSuite ERP
6.9
Odoo
8.6
Work Definition
NetSuite ERP
6.1
Odoo
8.1
Work Execution
NetSuite ERP
6.0
Odoo
8.3
Advanced Fulfillment
NetSuite ERP
6.6
Odoo
8.7
Manufacturing Costs
NetSuite ERP
6.2
Odoo
8.9

Supply Chain

NetSuite ERP
7.0
Odoo
8.5
Forecasting
NetSuite ERP
7.1
Odoo
8.6
Inventory Planning
NetSuite ERP
6.7
Odoo
8.6
Multi-tier Supply Chain Planning
NetSuite ERP
7.3
Odoo
8.6
Performance Monitoring
NetSuite ERP
7.0
Odoo
8.0

Product Lifecycle Management

NetSuite ERP
6.8
Odoo
7.7
Ideation Management
NetSuite ERP
6.7
Odoo
7.1
Requirements Management
NetSuite ERP
7.2
Odoo
7.5
Proposal Management
NetSuite ERP
5.9
Odoo
7.7
Innovation Portfolio Management
NetSuite ERP
6.8
Odoo
7.8
Product Master Data Management
NetSuite ERP
6.8
Odoo
7.7
Vendor Portal
NetSuite ERP
7.1
Odoo
8.3
Project Portfolio Management
NetSuite ERP
7.1
Odoo
8.0

Pros

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

Odoo

  • Possibility to customize the fields and some workflows is rather simple and a lot of tutorials are available on the internet.
  • The community version is free as are most modules and some paying modules developped for specific purposes are available in the marketplace.
  • It is easy to configure products with accounting, everything is smooth.
David MacDonald | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Odoo

  • Some of the 'landing pages' in the system are not user actionable/changeable. For instance, setting the pipeline of the sales, which appears for every salesmen user, even if there is no need for him/her to set it. It can't be turned off.
  • Being open source software, Odoo should be more easily tweakable. However, it is difficult to find the proper information for the developers about how to do it. The is a lot of information but not in a well-organized way.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Usability

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Odoo

Odoo 6.8
Based on 5 answers
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
Amr Saad | TrustRadius Reviewer

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Support Rating

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Odoo

Odoo 5.5
Based on 4 answers
Contacting support with Odoo is still slow and it takes time for support tickets to go to solved status. It requires doing all a research together with support for a complete migration or large modification, it is necessary to have deep knowledge about IT to make any modification on any pre-defined module.
Diego Gamez | TrustRadius Reviewer

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Online Training

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Odoo

I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.
Anonymous | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Odoo

  • Streamlined the process of requesting/approving leaves.
  • Provided a centralized place for all employee payslips.
  • Increased Finance team's efficiency while carrying out salary payment tasks.
Ahmed Anwar Nasr | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Odoo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* per app/ per user/ per month

Odoo Editions & Modules

Edition
Basic$3,060.001
Standard$5,950.001
Pro$21,250.001
  1. Per Year
Additional Pricing Details
New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).

Rating Summary

Likelihood to Recommend

NetSuite ERP
6.5
Odoo
7.1

Likelihood to Renew

NetSuite ERP
8.0
Odoo

Usability

NetSuite ERP
9.0
Odoo
6.8

Reliability and Availability

NetSuite ERP
9.4
Odoo

Performance

NetSuite ERP
7.7
Odoo

Support Rating

NetSuite ERP
1.0
Odoo
5.5

In-Person Training

NetSuite ERP
7.3
Odoo

Online Training

NetSuite ERP
8.0
Odoo

Implementation Rating

NetSuite ERP
7.3
Odoo

Scalability

NetSuite ERP
8.4
Odoo

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