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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infosec IQ

    Score7.9 out of 10
    N/AInfosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the solution aims to present everything needed to prepare employees and strengthen the user's cybersecurity culture. The platform can be customized and personalized to match an organization’s…N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    Infosec IQNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Infosec IQNew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Infosec IQNew Relic
    Security
    Comparison of Security features of Infosec IQ and New Relic
    Feature
    Infosec IQ
    8.3
    50 Ratings
    4% below category average
    New Relic
    -
    Ratings
    Single sign-on capability8.443 Ratings00 Ratings
    Role-based user permissions8.249 Ratings00 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Infosec IQ and New Relic
    Feature
    Infosec IQ
    7.7
    59 Ratings
    11% below category average
    New Relic
    -
    Ratings
    Training Content Library8.258 Ratings00 Ratings
    Multilingual Training Content8.437 Ratings00 Ratings
    Training Gamification5.151 Ratings00 Ratings
    Industry-Specific Security Training8.352 Ratings00 Ratings
    Individualized Security Training Plans7.752 Ratings00 Ratings
    Phishing Simulations7.758 Ratings00 Ratings
    Security Reporting8.756 Ratings00 Ratings
    Integration with Security Tech Stack7.84 Ratings00 Ratings
    Best Alternatives
    Infosec IQNew Relic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Hoxhunt
    Score8.9 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Proofpoint Security Awareness Training
    Score10 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infosec IQNew Relic
    Likelihood to Recommend
    8.0
    (143 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    7.3
    (9 ratings)
    8.8
    (16 ratings)
    Usability
    6.0
    (28 ratings)
    6.7
    (14 ratings)
    Availability
    9.1
    (2 ratings)
    9.1
    (2 ratings)
    Performance
    9.1
    (2 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.1
    (28 ratings)
    9.0
    (7 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (5 ratings)
    8.0
    (9 ratings)
    Configurability
    9.1
    (2 ratings)
    7.3
    (3 ratings)
    Contract Terms and Pricing Model
    8.0
    (8 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.1
    (2 ratings)
    9.1
    (2 ratings)
    Professional Services
    7.9
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Infosec IQNew Relic
    Likelihood to Recommend
    Infosec
    Infosec IQ stands out as an excellent solution for conducting recurrent trainings and running simulated phishing campaigns. The platform not only offers robust features but also provides prompt and reliable support to its users. This level of assistance ensures a smooth experience and helps address any questions or concerns that may arise during training or campaign execution.One notable advantage of Infosec IQ is its support for Single Sign-On (SSO) functionality. This feature enables users to access the platform seamlessly using their existing credentials, eliminating the need for separate login information. By integrating with an organization's existing authentication system, Infosec IQ simplifies user management and enhances security by leveraging established access controls.In summary, the strengths of Infosec IQ include its comprehensive training and simulated phishing capabilities, excellent support services, and the convenience of SSO integration. These features contribute to a more efficient and effective training experience, allowing organizations to strengthen their cybersecurity defenses while minimizing administrative burdens.
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    Infosec
    • The content for AwareEd training is robust and extensive. Many cybersecurity topics available for training material. As well as the ability to print promotional training sheets that can be displayed in break rooms, training rooms, hallways, etc.
    • The built-in phishing simulation templates are great! Recently, Infosec IQ added a new category called "Catch of the Week" that has very realistic phishing simulations that are much more effective and great examples of the types of phishing scams being used today.
    • Reporting works very well and provides information that can be shared with department managers so they can have visibility on how well their team members are meeting the cybersecurity training requirements.
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    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cons
    Infosec
    • Phishing simulation sending configurations can be complex and cumbersome.
    • Reports and report options could be better. More canned reports and better data sorting & filtering.
    • Some training modules can be difficult to complete on iPads, Android, or other tablets with no mouse.
    Incentivized
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    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    Infosec
    So far this platform has worked really well for our company. Feedback has been great from our users because training is interesting, interactive and always being updated. Phishing simulations have been extremely helpful for us to stay compliant with ISO requirements and provide insight into areas we need to improve upon to educate our users better and make them more aware of vulnerabilities and threats
    Incentivized
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    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Infosec
    They continue to work on the interface but there are still weird places where you have to hover to see options come up, weird navigation sometimes. Administering is not my favorite part of it. Need to increase their capability for uploading your own training.
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    Infosec
    I’ve never experienced an outage
    Incentivized
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    New Relic
    Never observed an outage
    Incentivized
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    Performance
    Infosec
    InfoSec system has been up 100% since we started. never had a latency issue
    Incentivized
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    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Infosec
    We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    In-Person Training
    Infosec
    Efficient and effective. Responsive
    Incentivized
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    New Relic
    No answers on this topic
    Online Training
    Infosec
    preparing a presentation and a step by step was really easy
    Incentivized
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    New Relic
    No answers on this topic
    Implementation Rating
    Infosec
    It is so very easy to set up and use and get going with, which makes the implementation process very quick and efficient.
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    Infosec
    Infosec [IQ] is lightyears ahead of cofense. They did not even have training videos on their platform. The cost for cofense also went up by nearly triple for education. Creating phishing emails was a chore and some things were not possible. Infosec [IQ] has much better templates and creating emails from scratch is a ton easier.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Contract Terms and Pricing Model
    Infosec
    Pricing per user is reasonable for an annual contract. Not a bad investment considering that phishing emails and other threats are popping up daily in our users email accounts. Imagine if they did not know how to identify threats and how to be more careful in clicking links, it would have a been a far more expensive endeavor to recover from a network attack.
    Incentivized
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    New Relic
    No answers on this topic
    Scalability
    Infosec
    It’s designed for small and large companies
    Incentivized
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    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Professional Services
    Infosec
    They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace
    Incentivized
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    New Relic
    No answers on this topic
    Return on Investment
    Infosec
    • When we were threatened with a major price hike, we were able to transition to Infosec IQ at our current cost despite being a new account and the delta cost difference being high.
    • Allowing our larger clients to access and administrate themselves cuts down on requests.
    • The Outlook plug-in minimizes tickets asking our technicians 'is this spam?'
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    ScreenShots

    Infosec IQ Screenshots

    Screenshot of DashboardScreenshot of Content LibraryScreenshot of Phishing IndicatorsScreenshot of Learner Experience and Grades