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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JazzHR

    Score6.9 out of 10
    N/AJazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

    $99

    per month

    TriNet HR Plus

    Score4.2 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    JazzHRTriNet HR Plus
    Editions & Modules
    Hero
    $99
    per month
    Plus
    $325
    per month
    Pro
    $499
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    JazzHRTriNet HR Plus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    JazzHRTriNet HR Plus
    Considered Both Products
    Employ Inc.
    Chose JazzHR
    Like most ATS platforms, Jazz has similar features, but came in for significantly cheaper than the competition and totally sufficient for the needs of our team. With our Zenefits integration discount and a non-profit discount it was a very clear choice. The startup / activation …
    Incentivized
    Chose JazzHR
    Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small …
    Incentivized
    TriNet
    Chose TriNet HR Plus
    We used QuickBooks Online Payroll from 2014 to 2019 and transitioned to Zenefits Payroll at the beginning of 2020 when Zenefits Payroll shortly after Zenefits Payroll became available in all 50 states. We made the transition to provide our employees with one powerful app to …
    Incentivized
    Chose TriNet HR Plus
    Zenefits has better reporting capabilities and is easier to use.
    Incentivized
    Chose TriNet HR Plus
    The decision to use Zenefits had already been made by the time I started with the company. Do not know much about other alternatives.
    Incentivized
    Chose TriNet HR Plus
    The only direct competitor for Zenefits I looked at was ADP Resource and found that Zenefits was easier to start with and more cost-effective for our needs.
    Incentivized
    Chose TriNet HR Plus
    Zenefits has a great "personality". They feel relatable, their features are simple, and I felt comfortable that we'd have a good road ahead with Zenefits.
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    22 Answers
    89%
    Would buy again
    89 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    23 Answers
    89%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    22 Answers
    91%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    18 Answers
    84%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    90%
    Implementation went as expected
    69 Answers
    Features
    JazzHRTriNet HR Plus
    Recruiting / ATS
    Comparison of Recruiting / ATS features of JazzHR and TriNet HR Plus
    Feature
    JazzHR
    2.9
    54 Ratings
    93% below category average
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Job Requisition Management3.748 Ratings5.222 Ratings
    Company Website Posting2.752 Ratings6.118 Ratings
    Publish to Social Media2.345 Ratings5.216 Ratings
    Job Search Site Posting3.949 Ratings5.218 Ratings
    Customized Application Form2.552 Ratings00 Ratings
    Resume Management3.154 Ratings00 Ratings
    Duplicate Candidate Prevention1.632 Ratings6.621 Ratings
    Candidate Search2.750 Ratings00 Ratings
    Applicant Tracking3.554 Ratings7.020 Ratings
    Collaboration3.551 Ratings00 Ratings
    Task Creation and Delegation2.946 Ratings00 Ratings
    Email Templates3.151 Ratings00 Ratings
    User Permissions3.351 Ratings00 Ratings
    Notifications and Alerts3.150 Ratings5.526 Ratings
    Reporting1.044 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of JazzHR and TriNet HR Plus
    Feature
    JazzHR
    -
    Ratings
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Employee demographic data00 Ratings6.5112 Ratings
    Employment history00 Ratings7.5106 Ratings
    Job profiles and administration00 Ratings6.0106 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings6.0111 Ratings
    Organizational charting00 Ratings5.5120 Ratings
    Organization and location management00 Ratings7.0123 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.5109 Ratings
    Payroll Management
    Comparison of Payroll Management features of JazzHR and TriNet HR Plus
    Feature
    JazzHR
    -
    Ratings
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Pay calculation00 Ratings8.0104 Ratings
    Support for external payroll vendors00 Ratings6.052 Ratings
    Off-cycle/On-Demand payment00 Ratings7.066 Ratings
    Benefit plan administration00 Ratings7.5109 Ratings
    Direct deposit files00 Ratings7.5104 Ratings
    Salary revision and increment management00 Ratings7.597 Ratings
    Reimbursement management00 Ratings7.068 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of JazzHR and TriNet HR Plus
    Feature
    JazzHR
    -
    Ratings
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Approval workflow00 Ratings6.5117 Ratings
    Balance details00 Ratings6.0115 Ratings
    Annual carry-forward and encashment00 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of JazzHR and TriNet HR Plus
    Feature
    JazzHR
    -
    Ratings
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    View and generate pay and benefit information00 Ratings7.5129 Ratings
    Update personal information00 Ratings8.0135 Ratings
    View company policy documentation00 Ratings7.0122 Ratings
    Employee recognition00 Ratings4.666 Ratings
    View job history00 Ratings7.5104 Ratings
    Asset Management
    Comparison of Asset Management features of JazzHR and TriNet HR Plus
    Feature
    JazzHR
    -
    Ratings
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.023 Ratings
    HR Reporting
    Comparison of HR Reporting features of JazzHR and TriNet HR Plus
    Feature
    JazzHR
    -
    Ratings
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Report builder00 Ratings6.0104 Ratings
    Pre-built reports00 Ratings7.5106 Ratings
    Ability to combine HR data with external data00 Ratings5.567 Ratings
    Onboarding
    Comparison of Onboarding features of JazzHR and TriNet HR Plus
    Feature
    JazzHR
    -
    Ratings
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    New hire portal00 Ratings7.5114 Ratings
    Manager tracking tools00 Ratings5.594 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of JazzHR and TriNet HR Plus
    Feature
    JazzHR
    -
    Ratings
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Corporate goal setting00 Ratings3.240 Ratings
    Individual goal setting00 Ratings3.243 Ratings
    Line-of sight-visibility00 Ratings2.338 Ratings
    Performance tracking00 Ratings3.240 Ratings
    Performance Management
    Comparison of Performance Management features of JazzHR and TriNet HR Plus
    Feature
    JazzHR
    -
    Ratings
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    Performance plans00 Ratings6.558 Ratings
    Performance improvement plans00 Ratings6.054 Ratings
    Review status tracking00 Ratings6.056 Ratings
    Review reminders00 Ratings7.056 Ratings
    Multiple review frequency00 Ratings7.052 Ratings
    Succession Planning
    Comparison of Succession Planning features of JazzHR and TriNet HR Plus
    Feature
    JazzHR
    -
    Ratings
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Create succession plans/pools00 Ratings2.021 Ratings
    Candidate ranking00 Ratings5.723 Ratings
    Candidate search00 Ratings4.625 Ratings
    Candidate development00 Ratings4.624 Ratings
    Best Alternatives
    JazzHRTriNet HR Plus
    Small Businesses
    Crelate
    Score9.1 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JazzHRTriNet HR Plus
    Likelihood to Recommend
    3.1
    (57 ratings)
    6.6
    (145 ratings)
    Likelihood to Renew
    8.0
    (7 ratings)
    8.5
    (11 ratings)
    Usability
    3.5
    (6 ratings)
    6.5
    (36 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (4 ratings)
    Support Rating
    8.8
    (6 ratings)
    8.8
    (42 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.8
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    User Testimonials
    JazzHRTriNet HR Plus
    Likelihood to Recommend
    Employ Inc.
    Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
    Incentivized
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    Employ Inc.
    • Customizable fields for the applicant/candidate process.
    • Easily tag managers on comments for candidates.
    • Send emails to candidates easily through the system.
    • Easy to see duplicate candidates and delete or merge their files.
    • Can assign stars to candidates and managers can vote on a candidate through the system.
    • Can set up Questionnaires to help screen candidates.
    Incentivized
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    Employ Inc.
    • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
    • Should improve compatibility with Microsoft Teams
    • Some processes require more steps and become more tedious than in other solutions
    Incentivized
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    Employ Inc.
    It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
    Read full review
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    Employ Inc.
    It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
    Incentivized
    Read full review
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    Employ Inc.
    No answers on this topic
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    Employ Inc.
    No answers on this topic
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    Employ Inc.
    Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
    Incentivized
    Read full review
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    Employ Inc.
    No answers on this topic
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    Employ Inc.
    No answers on this topic
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Implementation Rating
    Employ Inc.
    A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
    Incentivized
    Read full review
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Alternatives Considered
    Employ Inc.
    Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
    Read full review
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Scalability
    Employ Inc.
    No answers on this topic
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Return on Investment
    Employ Inc.
    • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
    • Trees are being saved since we don't have to print as much! :)
    • Consistency is so important in the HR field. Jazz HR makes this easy.
    Incentivized
    Read full review
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    ScreenShots

    JazzHR Screenshots

    Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of a customizable recruiting workflows that reflects the hiring process.Screenshot of where to see which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of where data and custom reports can be gathered and created for easy viewing.

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management