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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Workato

    Score9.3 out of 10
    N/AWorkato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
    Pricing
    JotformWorkato
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    JotformWorkato
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    JotformWorkato
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and Workato
    Feature
    Jotform
    8.0
    164 Ratings
    1% below category average
    Workato
    -
    Ratings
    Survey templates9.0140 Ratings00 Ratings
    Themes7.7148 Ratings00 Ratings
    Custom logo/branding7.3153 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and Workato
    Feature
    Jotform
    9.4
    151 Ratings
    10% above category average
    Workato
    -
    Ratings
    Changes to live survey9.7126 Ratings00 Ratings
    Question design help9.6124 Ratings00 Ratings
    Multiple question types8.9148 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and Workato
    Feature
    Jotform
    9.8
    127 Ratings
    16% above category average
    Workato
    -
    Ratings
    Survey logic flexibility9.8127 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and Workato
    Feature
    Jotform
    8.6
    154 Ratings
    6% above category average
    Workato
    -
    Ratings
    Response tracking8.4145 Ratings00 Ratings
    Data export9.1147 Ratings00 Ratings
    Standard reports8.2133 Ratings00 Ratings
    Custom reports8.6125 Ratings00 Ratings
    Analytics8.9114 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and Workato
    Feature
    Jotform
    9.4
    127 Ratings
    8% above category average
    Workato
    -
    Ratings
    Access controls9.4123 Ratings00 Ratings
    Compliance9.4116 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and Workato
    Feature
    Jotform
    8.4
    96 Ratings
    4% above category average
    Workato
    -
    Ratings
    Vendor-offered crowdsourcing7.575 Ratings00 Ratings
    Respondent restrictions9.496 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Jotform and Workato
    Feature
    Jotform
    -
    Ratings
    Workato
    8.0
    38 Ratings
    1% below category average
    Pre-built connectors00 Ratings10.038 Ratings
    Connector modification00 Ratings10.036 Ratings
    Support for real-time and batch integration00 Ratings5.034 Ratings
    Data quality services00 Ratings6.031 Ratings
    Data security features00 Ratings9.034 Ratings
    Monitoring console00 Ratings8.038 Ratings
    Best Alternatives
    JotformWorkato
    Small Businesses
    Zoho Forms
    Score9.2 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    TIBCO Integration (including BusinessWorks and Flogo)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JotformWorkato
    Likelihood to Recommend
    8.5
    (185 ratings)
    9.0
    (38 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    1.0
    (3 ratings)
    Usability
    8.6
    (131 ratings)
    9.0
    (4 ratings)
    Support Rating
    7.4
    (81 ratings)
    8.0
    (6 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    3.0
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformWorkato
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Workato
    Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Workato
    • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
    • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
    • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Workato
    • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
    • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Workato
    We need to develop Enterprise Application Integrations and Workato was not designed for this
    Read full review
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
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    Workato
    The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.
    Read full review
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
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    Workato
    They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
    Incentivized
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    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Workato
    We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
    Read full review
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Workato
    We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Workato
    • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
    • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
    Read full review
    ScreenShots

    Jotform Screenshots

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