TrustRadius: an HG Insights company

kpi.com Accounts vs. Microsoft Dynamics GP vs. SAP Concur

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    kpi.com Accounts

    N/AN/AN/A

    $10

    per month

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    kpi.com AccountsMicrosoft Dynamics GPSAP Concur
    Editions & Modules
    Basic
    $10
    per month
    No answers on this topic
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    kpi.com AccountsMicrosoft Dynamics GPSAP Concur
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    kpi.com AccountsMicrosoft Dynamics GPSAP Concur
    Considered Multiple Products
    kpi.com
    No answer on this topic
    Microsoft
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    33%
    Would buy again
    2 Answers
    94%
    Would buy again
    734 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    95%
    Delivers good value for the price
    588 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    95%
    Happy with the feature set
    740 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    386 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    94%
    Implementation went as expected
    419 Answers
    Features
    kpi.com AccountsMicrosoft Dynamics GPSAP Concur
    Payroll Management
    Comparison of Payroll Management features of kpi.com Accounts and Microsoft Dynamics GP and SAP Concur
    Feature
    kpi.com Accounts
    -
    Ratings
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    SAP Concur
    -
    Ratings
    Pay calculation00 Ratings6.219 Ratings00 Ratings
    Benefit plan administration00 Ratings5.815 Ratings00 Ratings
    Direct deposit files00 Ratings7.518 Ratings00 Ratings
    Salary revision and increment management00 Ratings6.517 Ratings00 Ratings
    Reimbursement management00 Ratings6.016 Ratings00 Ratings
    Customization
    Comparison of Customization features of kpi.com Accounts and Microsoft Dynamics GP and SAP Concur
    Feature
    kpi.com Accounts
    -
    Ratings
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    SAP Concur
    -
    Ratings
    API for custom integration00 Ratings2.526 Ratings00 Ratings
    Plug-ins00 Ratings6.021 Ratings00 Ratings
    Security
    Comparison of Security features of kpi.com Accounts and Microsoft Dynamics GP and SAP Concur
    Feature
    kpi.com Accounts
    -
    Ratings
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    SAP Concur
    -
    Ratings
    Single sign-on capability00 Ratings5.532 Ratings00 Ratings
    Role-based user permissions00 Ratings8.140 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of kpi.com Accounts and Microsoft Dynamics GP and SAP Concur
    Feature
    kpi.com Accounts
    -
    Ratings
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    SAP Concur
    -
    Ratings
    Dashboards00 Ratings3.429 Ratings00 Ratings
    Standard reports00 Ratings6.139 Ratings00 Ratings
    Custom reports00 Ratings6.439 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of kpi.com Accounts and Microsoft Dynamics GP and SAP Concur
    Feature
    kpi.com Accounts
    -
    Ratings
    Microsoft Dynamics GP
    4.9
    48 Ratings
    44% below category average
    SAP Concur
    -
    Ratings
    Accounts payable00 Ratings6.245 Ratings00 Ratings
    Accounts receivable00 Ratings5.736 Ratings00 Ratings
    Cash management00 Ratings6.236 Ratings00 Ratings
    Bank reconciliation00 Ratings5.541 Ratings00 Ratings
    Expense management00 Ratings4.431 Ratings00 Ratings
    Time tracking00 Ratings8.014 Ratings00 Ratings
    Fixed asset management00 Ratings4.328 Ratings00 Ratings
    Multi-currency support00 Ratings2.619 Ratings00 Ratings
    Multi-division support00 Ratings3.026 Ratings00 Ratings
    Regulations compliance00 Ratings3.214 Ratings00 Ratings
    Electronic tax filing00 Ratings9.012 Ratings00 Ratings
    Self-service portal00 Ratings7.012 Ratings00 Ratings
    Global Financial Support00 Ratings6.07 Ratings00 Ratings
    Primary and Secondary Ledgers00 Ratings4.721 Ratings00 Ratings
    Intercompany Accounting00 Ratings3.618 Ratings00 Ratings
    Localizations00 Ratings4.513 Ratings00 Ratings
    Journals and Reconciliations00 Ratings4.526 Ratings00 Ratings
    Enterprise Accounting00 Ratings2.616 Ratings00 Ratings
    Configurable Accounting00 Ratings3.417 Ratings00 Ratings
    Centralized Rules Framework00 Ratings3.214 Ratings00 Ratings
    Standardized Processes00 Ratings6.119 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of kpi.com Accounts and Microsoft Dynamics GP and SAP Concur
    Feature
    kpi.com Accounts
    -
    Ratings
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    SAP Concur
    -
    Ratings
    Inventory tracking00 Ratings5.524 Ratings00 Ratings
    Automatic reordering00 Ratings1.013 Ratings00 Ratings
    Location management00 Ratings4.018 Ratings00 Ratings
    Manufacturing module00 Ratings3.415 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of kpi.com Accounts and Microsoft Dynamics GP and SAP Concur
    Feature
    kpi.com Accounts
    -
    Ratings
    Microsoft Dynamics GP
    3.5
    25 Ratings
    71% below category average
    SAP Concur
    -
    Ratings
    Pricing00 Ratings3.718 Ratings00 Ratings
    Order entry00 Ratings3.721 Ratings00 Ratings
    Credit card processing00 Ratings1.012 Ratings00 Ratings
    Cost of goods sold00 Ratings4.925 Ratings00 Ratings
    Order Orchestration00 Ratings4.99 Ratings00 Ratings
    End-to-end order visibility00 Ratings3.312 Ratings00 Ratings
    Order exception Resolution00 Ratings3.37 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of kpi.com Accounts and Microsoft Dynamics GP and SAP Concur
    Feature
    kpi.com Accounts
    -
    Ratings
    Microsoft Dynamics GP
    -
    Ratings
    SAP Concur
    8.4
    565 Ratings
    1% above category average
    Employee Expense Reporting00 Ratings00 Ratings8.4557 Ratings
    Corporate Card Reconciliation00 Ratings00 Ratings8.3421 Ratings
    Payment Management
    Comparison of Payment Management features of kpi.com Accounts and Microsoft Dynamics GP and SAP Concur
    Feature
    kpi.com Accounts
    -
    Ratings
    Microsoft Dynamics GP
    -
    Ratings
    SAP Concur
    8.2
    496 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings00 Ratings8.2435 Ratings
    Financial Document Management00 Ratings00 Ratings8.5370 Ratings
    Payment Status Tracking00 Ratings00 Ratings8.6430 Ratings
    Payment Audit Trail00 Ratings00 Ratings8.3401 Ratings
    Duplicate Bill Detection00 Ratings00 Ratings7.6359 Ratings
    Advanced OCR00 Ratings00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings00 Ratings8.4288 Ratings
    Best Alternatives
    kpi.com AccountsMicrosoft Dynamics GPSAP Concur
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    MYOB
    Score8.3 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    No answers on this topic
    Webexpenses
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    kpi.com AccountsMicrosoft Dynamics GPSAP Concur
    Likelihood to Recommend
    -
    (0 ratings)
    4.0
    (54 ratings)
    8.3
    (1015 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (7 ratings)
    8.4
    (48 ratings)
    Usability
    -
    (0 ratings)
    5.4
    (10 ratings)
    8.2
    (245 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    8.3
    (16 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    6.8
    (13 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (5 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (3 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (10 ratings)
    CPA Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    5.6
    (10 ratings)
    User Testimonials
    kpi.com AccountsMicrosoft Dynamics GPSAP Concur
    Likelihood to Recommend
    kpi.com
    No answers on this topic
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    Pros
    kpi.com
    No answers on this topic
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    kpi.com
    No answers on this topic
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    kpi.com
    No answers on this topic
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    kpi.com
    No answers on this topic
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
    Read full review
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    kpi.com
    No answers on this topic
    Microsoft
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    kpi.com
    No answers on this topic
    Microsoft
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    Support Rating
    kpi.com
    No answers on this topic
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
    Read full review
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    kpi.com
    No answers on this topic
    Microsoft
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    kpi.com
    No answers on this topic
    Microsoft
    No answers on this topic
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
    Read full review
    Implementation Rating
    kpi.com
    No answers on this topic
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
    Read full review
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    Alternatives Considered
    kpi.com
    No answers on this topic
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Scalability
    kpi.com
    No answers on this topic
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
    Read full review
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    Return on Investment
    kpi.com
    No answers on this topic
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
    Read full review
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app