What users are saying about
29 Ratings
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Score 8.4 out of 100
23 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Lansweeper

Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.
Brandon Patton | TrustRadius Reviewer

ManageEngine Desktop Central

ManageEngine Desktop Central is an all-in-one solution for patch management, software deployment, inventory, and remote access. It is cheaper than buying multiple solutions.
Ray Koch | TrustRadius Reviewer

Feature Rating Comparison

IT Asset Management

Lansweeper
8.7
ManageEngine Desktop Central
Software and hardware inventory tracking
Lansweeper
9.1
ManageEngine Desktop Central
License management
Lansweeper
8.3
ManageEngine Desktop Central
Asset relationship management
Lansweeper
8.7
ManageEngine Desktop Central

Pros

Lansweeper

  • Inventory - LANSweeper scans the network for devices - anything with an SNMP trap or using AD or local credentials. We can get an in-depth look at devices.
  • Reporting - LANSweeper can generate just about any report you can imagine. We can check RAM in groups and determine where upgrades are needed. We can find local printers (which aren't allowed on our network) and address that issue with the user. We can check CPU type to help determine end of life without our network.
  • Printers - It's nice to have a quick look at printer statuses. Toner levels, out of paper, and service errors are all reported via LANSweeper.
Michael Metalios | TrustRadius Reviewer

ManageEngine Desktop Central

  • System inventory - ManageEngine scans every computer, listing a detailed report of all hardware and software.
  • Patch management - Microsoft products and most third party software receive security updates on a regular schedule without user intervention.
Anonymous | TrustRadius Reviewer

Cons

Lansweeper

  • Can only scan what it sees. Doesn't show every item on the machine. Patches are also absent.
  • Software Recognition is OK with Microsoft. It is dire within our network of multiple products. Recognition is at about 35% with constant manual work needed to baseline for each manufacturer in each network
  • Datacenter compliance is a manual project. We used Excel extensively.
  • License optimization is limited to installations v surplus licenses. We need to know who's using what and how.
Anonymous | TrustRadius Reviewer

ManageEngine Desktop Central

  • The filters could be improved.
  • Configurations for the registry are a bit difficult.
  • No other improvements that I can think of.
Neil Johnson | TrustRadius Reviewer

Likelihood to Renew

Lansweeper

Lansweeper 10.0
Based on 1 answer
The price to function scale is so far towards function it would be stupid to get rid of it
Mike Hempel | TrustRadius Reviewer

ManageEngine Desktop Central

ManageEngine Desktop Central 6.0
Based on 1 answer
The other tools we use do not have an inventory management tool. Also not many tools we use intergrate well with this product.
Anonymous | TrustRadius Reviewer

Support

Lansweeper

Lansweeper 9.5
Based on 2 answers
Lansweeper offers a variety of customer support options (including KBs for self-serve and get in touch with them via email), and most importantly, it's a matter of dialing within their allotted supporting time frames. However, I always make sure to provide the following information:
- Screenshots of the issue (if available).
- Program Files (x86)/Lansweeper/Service/Errorlog.txt, as present on your Lansweeper server.
- If it exists, the error log present in Program Files (x86)/Lansweeper/Website/App_Data.
Anonymous | TrustRadius Reviewer

ManageEngine Desktop Central

ManageEngine Desktop Central 8.0
Based on 3 answers
They do an excellent job but there is always a little room for improvement. Otherwise they do an excellent job!
Ray Koch | TrustRadius Reviewer

Alternatives Considered

Lansweeper

Samangage is great, it really is. But it just had too much that we did not use but were paying for. Lansweeper was something we were not aware of but once we ran the trial on it, we knew that Lansweeper is what we needed. Plus as I stated before, it saved us money all while giving us the information we wanted and more.
Matthew James | TrustRadius Reviewer

ManageEngine Desktop Central

I've used RDP for remote control. I've used WSUS to deploy patches. I've used various methods to achieve nearly silent install of software. The great thing about ManageEngine Desktop Central is that it is all under one umbrella with one interface.
Steve P | TrustRadius Reviewer

Return on Investment

Lansweeper

  • It had a positive impact on solutions expense cause several teams we're using different solutions with different costs that used several servers and DB resources. Now, we've been able to simply that a lot with Lansweeper.
  • With my previous point, people had to train and learn about each of their solutions. Now we can put a team in charge and so the other teams can focus on other tasks.
  • Last year Lansweeper changed their licencing prices a lot so it slashed our budget.
Jean-François Hallée | TrustRadius Reviewer

ManageEngine Desktop Central

  • Desktop Central has been the perfect tool for deploying software remotely to all of our locations in North America.
  • The hardware and software reports we have provided upper management have provided all the information that was required.
  • The remote desktop connection tool is our preferred method to providing remote assistance.
Tom Parker | TrustRadius Reviewer

Pricing Details

Lansweeper

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ManageEngine Desktop Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Lansweeper
8.6
ManageEngine Desktop Central
9.0

Likelihood to Renew

Lansweeper
10.0
ManageEngine Desktop Central
6.0

Support

Lansweeper
9.5
ManageEngine Desktop Central
8.0

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