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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Laserfiche

    Score9.1 out of 10
    N/ALaserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…

    $540

    per year per user

    Sisense

    Score6.9 out of 10
    N/ASisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.N/A
    Pricing
    LaserficheSisense
    Editions & Modules
    Starter
    $540
    per year per user
    Starter
    $600
    per year per user
    Professional
    $710
    per year per user (starts at 10 users)
    Professional
    $830
    per year per user (starting at 5 users)
    Business
    $830
    per year per user (starts at 25 users)
    Business
    $950
    per year per user (starting at 25 users)
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    LaserficheSisense
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    LaserficheSisense
    Considered Both Products
    Laserfiche
    No answer on this topic
    Sisense Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    LaserficheSisense
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Laserfiche and Sisense
    Feature
    Laserfiche
    8.5
    25 Ratings
    5% above category average
    Sisense
    -
    Ratings
    Content capture & imaging9.024 Ratings00 Ratings
    File sync, storage & archiving8.024 Ratings00 Ratings
    Document management8.525 Ratings00 Ratings
    Records management9.024 Ratings00 Ratings
    Content search & retrieval8.524 Ratings00 Ratings
    Enterprise content collaboration8.019 Ratings00 Ratings
    Content publishing & creation8.516 Ratings00 Ratings
    Security, risk management & information governance9.023 Ratings00 Ratings
    Contract lifecycle management8.919 Ratings00 Ratings
    Automated workflows8.516 Ratings00 Ratings
    Mobile support8.010 Ratings00 Ratings
    Integration8.017 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Laserfiche and Sisense
    Feature
    Laserfiche
    -
    Ratings
    Sisense
    9.7
    47 Ratings
    17% above category average
    Pixel Perfect reports00 Ratings10.037 Ratings
    Customizable dashboards00 Ratings10.047 Ratings
    Report Formatting Templates00 Ratings9.033 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Laserfiche and Sisense
    Feature
    Laserfiche
    -
    Ratings
    Sisense
    8.8
    47 Ratings
    9% above category average
    Drill-down analysis00 Ratings10.047 Ratings
    Formatting capabilities00 Ratings9.047 Ratings
    Integration with R or other statistical packages00 Ratings9.027 Ratings
    Report sharing and collaboration00 Ratings7.33 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Laserfiche and Sisense
    Feature
    Laserfiche
    -
    Ratings
    Sisense
    10.0
    46 Ratings
    20% above category average
    Publish to Web00 Ratings10.036 Ratings
    Publish to PDF00 Ratings10.046 Ratings
    Report Versioning00 Ratings10.024 Ratings
    Report Delivery Scheduling00 Ratings10.039 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Laserfiche and Sisense
    Feature
    Laserfiche
    -
    Ratings
    Sisense
    9.5
    45 Ratings
    17% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings10.045 Ratings
    Location Analytics / Geographic Visualization00 Ratings9.042 Ratings
    Predictive Analytics00 Ratings9.029 Ratings
    Pattern Recognition and Data Mining00 Ratings10.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Laserfiche and Sisense
    Feature
    Laserfiche
    -
    Ratings
    Sisense
    10.0
    45 Ratings
    16% above category average
    Multi-User Support (named login)00 Ratings10.045 Ratings
    Role-Based Security Model00 Ratings10.044 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings10.045 Ratings
    Report-Level Access Control00 Ratings10.01 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Laserfiche and Sisense
    Feature
    Laserfiche
    -
    Ratings
    Sisense
    9.7
    40 Ratings
    23% above category average
    Responsive Design for Web Access00 Ratings10.040 Ratings
    Mobile Application00 Ratings10.025 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings10.034 Ratings
    Best Alternatives
    LaserficheSisense
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LaserficheSisense
    Likelihood to Recommend
    9.0
    (48 ratings)
    10.0
    (58 ratings)
    Likelihood to Renew
    8.6
    (16 ratings)
    8.9
    (14 ratings)
    Usability
    9.0
    (9 ratings)
    10.0
    (6 ratings)
    Availability
    10.0
    (2 ratings)
    8.2
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.4
    (9 ratings)
    9.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.1
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.1
    (47 ratings)
    Data Sources
    -
    (0 ratings)
    9.2
    (47 ratings)
    Ease of integration
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    LaserficheSisense
    Likelihood to Recommend
    Laserfiche
    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Incentivized
    Read full review
    Sisense Ltd
    I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
    Incentivized
    Read full review
    Pros
    Laserfiche
    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Incentivized
    Read full review
    Sisense Ltd
    • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
    • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
    • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
    Incentivized
    Read full review
    Cons
    Laserfiche
    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Incentivized
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    Sisense Ltd
    • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
    • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
    • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
    Read full review
    Likelihood to Renew
    Laserfiche
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Incentivized
    Read full review
    Sisense Ltd
    I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.
    Read full review
    Usability
    Laserfiche
    It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
    Incentivized
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    Sisense Ltd
    New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
    Read full review
    Reliability and Availability
    Laserfiche
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Incentivized
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    Sisense Ltd
    There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
    Read full review
    Performance
    Laserfiche
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
    Incentivized
    Read full review
    Sisense Ltd
    SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
    Read full review
    Support Rating
    Laserfiche
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Incentivized
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    Sisense Ltd
    SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
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    In-Person Training
    Laserfiche
    No answers on this topic
    Sisense Ltd
    Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
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    Online Training
    Laserfiche
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
    Incentivized
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    Sisense Ltd
    Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
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    Implementation Rating
    Laserfiche
    No answers on this topic
    Sisense Ltd
    Remember to migrate the plugins. The documentation however is pretty straight forward.
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    Alternatives Considered
    Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
    Incentivized
    Read full review
    Sisense Ltd
    1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
    2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
    Read full review
    Scalability
    Laserfiche
    No answers on this topic
    Sisense Ltd
    Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
    Read full review
    Return on Investment
    Laserfiche
    • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
    • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
    • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
    Incentivized
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    Sisense Ltd
    • Report development time is reduced from 2~3 days to 2~3 hours.
    • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
    • A 2-staff team delivers 10 times the BI output that we did on the old system.
    • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
    Read full review
    ScreenShots

    Laserfiche Screenshots

    Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository