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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lattice

    Score8.1 out of 10
    N/ALattice is a People Success Platform that aims to bring together the tools, workflows, and data needed to help business leaders develop engaged, high-performing employees and winning cultures. By combining continuous performance management, goal-setting, employee engagement, compensation management, career development, and people analytics into one unified solution, Lattice helps HR, People, and Operations teams develop insights that build enviable cultures and drive impactful business…

    $8

    per month per user

    Salesforce Spiff

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesforce Spiff is a commission software that combines the familiarity of a spreadsheet with automation at scale. It is designed to streamline workflows, enable easier communication, and instill a high level of trust across all stakeholders.

    $900

    per year per user

    Pricing
    LatticeSalesforce Spiff
    Editions & Modules
    + Engagement
    $4
    per month per user
    + Grow
    $4
    per month per user
    Performance Management
    $8
    per month per user
    OKRs & Goals
    $8
    per month per user
    Performance Management + OKRs & Goals
    $11
    per month per user
    Spiff
    $75
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    LatticeSalesforce Spiff
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll contracts billed annually. Special enterprise pricing available for multi-product and volume purchases.—
    More Pricing Information
    Community Pulse
    LatticeSalesforce Spiff
    Considered Both Products
    Lattice
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    47 Answers
    97%
    Would buy again
    228 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    29 Answers
    99%
    Delivers good value for the price
    126 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    49 Answers
    97%
    Happy with the feature set
    227 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    19 Answers
    99%
    Lived up to sales and marketing promises
    109 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    29 Answers
    95%
    Implementation went as expected
    96 Answers
    Features
    LatticeSalesforce Spiff
    Performance and Goals
    Comparison of Performance and Goals features of Lattice and Salesforce Spiff
    Feature
    Lattice
    8.2
    50 Ratings
    5% above category average
    Salesforce Spiff
    -
    Ratings
    Corporate goal setting8.438 Ratings00 Ratings
    Subordinate goal setting8.245 Ratings00 Ratings
    Individual goal setting8.549 Ratings00 Ratings
    Line-of sight-visibility7.741 Ratings00 Ratings
    Performance tracking8.148 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Lattice and Salesforce Spiff
    Feature
    Lattice
    8.9
    50 Ratings
    6% above category average
    Salesforce Spiff
    -
    Ratings
    Performance plans8.441 Ratings00 Ratings
    Plan weighting8.728 Ratings00 Ratings
    Manager note taking8.447 Ratings00 Ratings
    Performance improvement plans8.319 Ratings00 Ratings
    Review status tracking9.143 Ratings00 Ratings
    Rater nomination workflow9.426 Ratings00 Ratings
    Review reminders9.546 Ratings00 Ratings
    Workflow restrictions9.529 Ratings00 Ratings
    Multiple review frequency9.539 Ratings00 Ratings
    Reporting8.435 Ratings00 Ratings
    Sales ICM
    Comparison of Sales ICM features of Lattice and Salesforce Spiff
    Feature
    Lattice
    -
    Ratings
    Salesforce Spiff
    8.1
    218 Ratings
    3% above category average
    Sales compensation plan creation00 Ratings7.7167 Ratings
    Complex sales crediting00 Ratings7.5149 Ratings
    Sales compensation process automation00 Ratings9.1195 Ratings
    Incentive auditing/regulation compliance00 Ratings7.3122 Ratings
    Sales compensation dashboards & forecasting00 Ratings8.6191 Ratings
    Incentive modeling00 Ratings9.1137 Ratings
    Agile incentive strategy00 Ratings7.9115 Ratings
    ICM mobile visibility00 Ratings7.3110 Ratings
    Best Alternatives
    LatticeSalesforce Spiff
    Small Businesses
    15Five
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Reflektive
    Score9.5 out of 10
    Everstage
    Score9.1 out of 10
    Enterprises
    Reflektive
    Score9.5 out of 10
    CaptivateIQ
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LatticeSalesforce Spiff
    Likelihood to Recommend
    8.1
    (52 ratings)
    8.9
    (234 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    9.1
    (9 ratings)
    Usability
    8.5
    (13 ratings)
    8.9
    (223 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (4 ratings)
    Support Rating
    6.8
    (5 ratings)
    4.5
    (6 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.8
    (5 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.8
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    LatticeSalesforce Spiff
    Likelihood to Recommend
    Lattice
    - Lattice is important infrastructure for orgs that are scaling quickly and need the ability to better administer talent and performance programs - Lattice saves HR teams soooo much time (from the AI agent who answers HR questions, to the automated onboarding and offboarding processes. - Lattice is not great for very small orgs that don't have growth plans. (Engagement surveys can't be anonymous if there are too few EEs, there is a minimum contract amount, and it's quite a lot of tool/system)
    Incentivized
    Read full review
    Salesforce
    Spiff can serve well organizations that regularly pay OTE and performance-based incentives as it takes away the pain for users to track their OTE pay. It is also very convenient to access past reports for comparison or whatever purpose you may need it for. The build-in ticketing system also allows users to easily raise inquiries and for admins to have a single inbox for inquiries that they need to address.
    Incentivized
    Read full review
    Pros
    Lattice
    • clean simple user interface. easy to navigate and i like the homepage
    • Lattice has done several updates over the years. continuing to give the product more value based on customer feedback
    • i get reminders in slack and email when someone submits public recognition within our company, and about my talking points/feedback from my manager
    Incentivized
    Read full review
    Salesforce
    • It syncs with your internal systems to show how much you have sold during the current period.
    • It tells you how much you should expect to get paid based on your sales.
    • It keeps track of how you have performed over the course of the year and tells you when you are in accellerators.
    • It also details your organizations sales rules and payout rules so that you just have one place to go for all questions commission related.
    Incentivized
    Read full review
    Cons
    Lattice
    • it is not intuitive how to find a past review you wrote for someone that doesn't directly report to you
    • Lattice app (for phone) is very limited in scope and doesn't have face ID
    • sales team can be misleading; need to really double check and push on important issues
    Incentivized
    Read full review
    Salesforce
    • Although reporting has been improved, it's an area that I feel could use more development (which they are doing).
    • Exports are good but to make them great, being able to customize the formatting and data that shows and which data doesn't show would be a great improvement.
    • The backend can be somewhat confusing with statements and obligations and which should be used when and so on, just as one example. With that being said they are very willing to teach and also just do the updates for you if needed, but if it was a little more intuitive without that help would make it better.
    Incentivized
    Read full review
    Likelihood to Renew
    Lattice
    It is an expensive platform and other platforms are coming to market with similar features at a fraction of the price.
    Incentivized
    Read full review
    Salesforce
    I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well
    Incentivized
    Read full review
    Usability
    Lattice
    It is very user friendly and easy to navigate. The workflows make sense and I can easy find my reviews, feedback or performance information. I haven't had any issues with being confused or needing to read instructions on how to navigate the software, it was one of the more straightforward programs that I have worked with
    Incentivized
    Read full review
    Salesforce
    Overall, the use cases of Spiff have been helping us to address important problems when it comes to commission calculation: (1) Accuracy of the commission calculation, (2) Transparency over how the commission is calculated, (3) Automation of commission calculation, which in turn saves us significant amount of time and energy and allow us to focus more on more important tasks
    Incentivized
    Read full review
    Reliability and Availability
    Lattice
    No answers on this topic
    Salesforce
    In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.
    Incentivized
    Read full review
    Performance
    Lattice
    No answers on this topic
    Salesforce
    Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.
    Incentivized
    Read full review
    Support Rating
    Lattice
    Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.
    Incentivized
    Read full review
    Salesforce
    I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
    Read full review
    Online Training
    Lattice
    No answers on this topic
    Salesforce
    The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.
    Incentivized
    Read full review
    Implementation Rating
    Lattice
    No answers on this topic
    Salesforce
    I wasnt invovled but I heard it went smoothly!
    Incentivized
    Read full review
    Alternatives Considered
    Lattice
    Lattice is more fully featured than BambooHR on the performance management functionality. It allows greater customization and more capabilities. If your company is mid-sized or large, Lattice is the way to go. However, it does require having some staff dedicated to understanding the system and committed to managing it. TINYpulse was also an interesting offering with some benefits, but also not as fully featured as Lattice for a medium to large business.
    Incentivized
    Read full review
    Salesforce
    It is a night and day difference between Sheets and Excel. The fact that it is integrated with Salesforce and calculates commission as you close deals make it super transparent and efficient when it comes to tracking your performance and commission. Spiff takes the manual work out of the equation. Reduces human error and increases collaboration.
    Incentivized
    Read full review
    Scalability
    Lattice
    No answers on this topic
    Salesforce
    We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.
    Incentivized
    Read full review
    Return on Investment
    Lattice
    • We have a workforce of 700, who largely have never had a performance review - since buying the module, it is holding the managers accountable to the process - no employee needs to be in the dark with how they're doing
    • The employees value the decreased time that it takes to perform their self-assessments - world's apart from the complicated system we had before in our HRIS provider.
    • The managers value the decreased time it takes to initiate/complete the employee review discussion process, as they now have a much more streamlined manner of doing so since partnering with Lattice
    Incentivized
    Read full review
    Salesforce
    • increased transparency, allows me to share with my boss where i am at, i dont have to create a separate document tracking this information myself
    • Reassurance on payout and accuracy, i know what is in Salesforce Spiff is already approved and directly translates to the payout of my goals
    • reduction in errors and improved/less communication with the finance team for payouts. no other conversation needs to happen
    Incentivized
    Read full review
    ScreenShots

    Salesforce Spiff Screenshots

    Screenshot of real-time commission statements.Screenshot of customized plans in Spiff's Designer tool.Screenshot of the Spiff experience within Salesforce.Screenshot of multi-step approval workflows to expedite statements getting approved and finalized for payroll.Screenshot of Commission Estimator for improved visibility and behavior for sellers and managers, which in turn, drives more revenue.Screenshot of With Spiff’s Mobile App you can understand how much you are making, how much you have the potential to earn, and progress toward goals, from anywhere!