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Micro Focus AppPulse Suite (discontinued) vs. Mikogo vs. TeamViewer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Micro Focus AppPulse Suite (discontinued)

    Score7 out of 10
    N/AThe Micro Focus AppPulse Suite was an integrated solution of synthetic, real-user, and diagnostic monitoring for UX, that included Micro Focus AppPulse Active synthetic monitoring for SLA, Micro Focus AppPulse Mobile for real user mobile experience, Micro Focus AppPulse Web for web app availability monitoring, and Micro Focus AppPulse Trace for transaction and code-level performance issues. The suite of products have been discontinued and are no longer available.N/A

    Mikogo

    Score1.2 out of 10
    N/AMikogo is a free screen sharing solution with built-in VoIP for online meetings, web presentations, web conferencing and sales demos.

    $156

    Annually

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    Micro Focus AppPulse Suite (discontinued)MikogoTeamViewer
    Editions & Modules
    No answers on this topic
    Basic Annual
    $156
    Annually
    Professional Annual
    $228
    Annually
    Professional Lifetime
    $456
    Lifetime License per User
    Team Annual
    $468
    Annually
    Team Lifetime
    $936
    Lifetime License [Unlimited Users]
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    Micro Focus AppPulse Suite (discontinued)MikogoTeamViewer
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsEnterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.
    More Pricing Information
    Community Pulse
    Micro Focus AppPulse Suite (discontinued)MikogoTeamViewer
    Considered Multiple Products
    Discontinued Products
    No answer on this topic
    BeamYourScreen
    Chose Mikogo
    Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best.
    Join.me & TeamViewer are a bit confusing for the novice small business person.
    My experience with …
    Incentivized
    Chose Mikogo
    its a smaller tool than Teams and Skype and definitely don't have as much features. It is a tool for smaller organizations not big enterprises.
    Incentivized
    TeamViewer
    Chose TeamViewer
    TeamViewer is a popular professional choice for remote management for external service providers and for getting team members in different locations together for online meetings. Market leader, TeamViewer, also has its limitations: especially in terms of security and image …
    Incentivized
    Chose TeamViewer
    I also used VNC viewer and some other software. The best part about TeamViewer is the easy interface to connect and no network issues and no firewall issues. Some of the options only provide one of the features like internet call, chat, screen sharing, or file sharing, where …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    88%
    Would buy again
    377 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    88%
    Delivers good value for the price
    348 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    96%
    Happy with the feature set
    411 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    283 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    97%
    Implementation went as expected
    351 Answers
    Features
    Micro Focus AppPulse Suite (discontinued)MikogoTeamViewer
    Application Performance Management
    Comparison of Application Performance Management features of Micro Focus AppPulse Suite (discontinued) and Mikogo and TeamViewer
    Feature
    Micro Focus AppPulse Suite (discontinued)
    7.4
    1 Ratings
    6% below category average
    Mikogo
    -
    Ratings
    TeamViewer
    -
    Ratings
    Application monitoring7.01 Ratings00 Ratings00 Ratings
    Database monitoring6.01 Ratings00 Ratings00 Ratings
    Threshold alerts8.01 Ratings00 Ratings00 Ratings
    Predictive capabilities8.01 Ratings00 Ratings00 Ratings
    Application performance management console7.01 Ratings00 Ratings00 Ratings
    Collaboration tools8.01 Ratings00 Ratings00 Ratings
    Out-of-the box templates to monitor applications7.01 Ratings00 Ratings00 Ratings
    Application dependency mapping and thresholding7.01 Ratings00 Ratings00 Ratings
    Virtualization monitoring8.01 Ratings00 Ratings00 Ratings
    Server availability and performance monitoring7.01 Ratings00 Ratings00 Ratings
    Server usage monitoring and capacity forecasting8.01 Ratings00 Ratings00 Ratings
    IT Asset Discovery8.01 Ratings00 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Micro Focus AppPulse Suite (discontinued) and Mikogo and TeamViewer
    Feature
    Micro Focus AppPulse Suite (discontinued)
    -
    Ratings
    Mikogo
    3.1
    4 Ratings
    87% below category average
    TeamViewer
    -
    Ratings
    High quality audio00 Ratings4.14 Ratings00 Ratings
    High quality video00 Ratings4.14 Ratings00 Ratings
    Low bandwidth requirements00 Ratings1.14 Ratings00 Ratings
    Mobile support00 Ratings3.22 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Micro Focus AppPulse Suite (discontinued) and Mikogo and TeamViewer
    Feature
    Micro Focus AppPulse Suite (discontinued)
    -
    Ratings
    Mikogo
    6.0
    4 Ratings
    28% below category average
    TeamViewer
    -
    Ratings
    Desktop sharing00 Ratings2.24 Ratings00 Ratings
    Whiteboards00 Ratings9.82 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Micro Focus AppPulse Suite (discontinued) and Mikogo and TeamViewer
    Feature
    Micro Focus AppPulse Suite (discontinued)
    -
    Ratings
    Mikogo
    3.0
    4 Ratings
    93% below category average
    TeamViewer
    -
    Ratings
    Calendar integration00 Ratings1.12 Ratings00 Ratings
    Meeting initiation00 Ratings1.24 Ratings00 Ratings
    Record meetings / events00 Ratings2.14 Ratings00 Ratings
    Slideshows00 Ratings7.63 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Micro Focus AppPulse Suite (discontinued) and Mikogo and TeamViewer
    Feature
    Micro Focus AppPulse Suite (discontinued)
    -
    Ratings
    Mikogo
    2.1
    4 Ratings
    117% below category average
    TeamViewer
    -
    Ratings
    Live chat00 Ratings1.24 Ratings00 Ratings
    Audience polling00 Ratings3.13 Ratings00 Ratings
    Q&A00 Ratings2.13 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Micro Focus AppPulse Suite (discontinued) and Mikogo and TeamViewer
    Feature
    Micro Focus AppPulse Suite (discontinued)
    -
    Ratings
    Mikogo
    1.5
    4 Ratings
    137% below category average
    TeamViewer
    -
    Ratings
    User authentication00 Ratings1.23 Ratings00 Ratings
    Participant roles & permissions00 Ratings1.13 Ratings00 Ratings
    Confidential attendee list00 Ratings2.13 Ratings00 Ratings
    Security
    Comparison of Security features of Micro Focus AppPulse Suite (discontinued) and Mikogo and TeamViewer
    Feature
    Micro Focus AppPulse Suite (discontinued)
    -
    Ratings
    Mikogo
    -
    Ratings
    TeamViewer
    8.8
    65 Ratings
    0% above category average
    Role-based user permissions00 Ratings00 Ratings8.866 Ratings
    Remote Administration
    Comparison of Remote Administration features of Micro Focus AppPulse Suite (discontinued) and Mikogo and TeamViewer
    Feature
    Micro Focus AppPulse Suite (discontinued)
    -
    Ratings
    Mikogo
    -
    Ratings
    TeamViewer
    8.9
    550 Ratings
    4% above category average
    File transfer00 Ratings00 Ratings8.9519 Ratings
    Instant message00 Ratings00 Ratings8.8478 Ratings
    Access to sleeping/powered-off computers00 Ratings00 Ratings7.5363 Ratings
    Session record00 Ratings00 Ratings8.4373 Ratings
    Annotations00 Ratings00 Ratings8.1140 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Micro Focus AppPulse Suite (discontinued) and Mikogo and TeamViewer
    Feature
    Micro Focus AppPulse Suite (discontinued)
    -
    Ratings
    Mikogo
    -
    Ratings
    TeamViewer
    7.9
    45 Ratings
    1% below category average
    Third-party software integrations00 Ratings00 Ratings7.945 Ratings
    Remote Access
    Comparison of Remote Access features of Micro Focus AppPulse Suite (discontinued) and Mikogo and TeamViewer
    Feature
    Micro Focus AppPulse Suite (discontinued)
    -
    Ratings
    Mikogo
    -
    Ratings
    TeamViewer
    8.6
    78 Ratings
    5% above category average
    Attended device access00 Ratings00 Ratings9.178 Ratings
    Unattended device access00 Ratings00 Ratings8.774 Ratings
    Mobile device access00 Ratings00 Ratings8.068 Ratings
    Virtual device access00 Ratings00 Ratings8.664 Ratings
    Multiple-display support00 Ratings00 Ratings8.665 Ratings
    Multiple concurrent sessions00 Ratings00 Ratings8.467 Ratings
    Best Alternatives
    Micro Focus AppPulse Suite (discontinued)MikogoTeamViewer
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score9.5 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    SolarWinds AppOptics
    Score7.6 out of 10
    JioMeet
    Score9.8 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Splunk AppDynamics
    Score8.5 out of 10
    Webex Meetings
    Score8.7 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Micro Focus AppPulse Suite (discontinued)MikogoTeamViewer
    Likelihood to Recommend
    7.0
    (1 ratings)
    1.2
    (4 ratings)
    8.8
    (608 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (68 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.0
    (2 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    8.7
    (164 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    Micro Focus AppPulse Suite (discontinued)MikogoTeamViewer
    Likelihood to Recommend
    Discontinued Products
    From my point of view, when we are working with a medium package project, this Micro Focus AppPulse Suite is very useful and effective at finding problems in our activities and codes and isolating them. But when we are working on large-size projects or backend performances, it works slowly to detect issues.
    Incentivized
    Read full review
    BeamYourScreen
    Pros Mikogo is well-suited and cost-effective for the small business Simple & well-designed; easy to figure out. Works best for one-on-one client support. Cons No live customer support Free version has limited features (e.g. no invite meeting allowed) Trial version only 14 days
    Incentivized
    Read full review
    TeamViewer
    I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Monitoring user web activities from the user's point of view.
    • Gives status details as clear dashboard formats.
    Incentivized
    Read full review
    BeamYourScreen
    • Inexpensive
    • Simple interface
    • Menus and prompts were clear
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • It's getting slow when we work with large projects.
    • At first it's hard to find some features.
    Incentivized
    Read full review
    BeamYourScreen
    • I'd like to be able to record a session easier.
    Incentivized
    Read full review
    TeamViewer
    • With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
    • With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
    • The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    BeamYourScreen
    No answers on this topic
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    BeamYourScreen
    No answers on this topic
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    BeamYourScreen
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    BeamYourScreen
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Overall the support is good. Most of the hard situations passed smoothly because of the support team.
    Incentivized
    Read full review
    BeamYourScreen
    I do not have any experience with Mikogo's support as I have never experienced any problem with it.
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    BeamYourScreen
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    BeamYourScreen
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    BeamYourScreen
    No answers on this topic
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    No answers on this topic
    BeamYourScreen
    Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    BeamYourScreen
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • With effective dashboard, it describes everything easily.
    • Easy to setup and have some difficulties to handle.
    Incentivized
    Read full review
    BeamYourScreen
    • Zero positive impact
    • Spend just a little more with products like AnyDesk and get some real ROI
    • Short term, the product can be used on a trial basis (or at least it was available as a trial)
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    Mikogo Screenshots

    Screenshot of Screen sharing between two windows desktop computersScreenshot of Phone conference and participant list options

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.