Microsoft 365 vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft 365
Score 8.6 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Miro
Score 9.1 out of 10
N/A
Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing, faster. With the canvas as the prompt, Miro's collaborative AI workflows keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation.
$10
per month per user
Pricing
Microsoft 365Miro
Editions & Modules
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
Microsoft 365Miro
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details*When billed annually.Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
Microsoft 365Miro
Considered Both Products
Microsoft 365

No answer on this topic

Miro
Chose Miro
The main alternative we run into is Microsoft Whiteboard, served via teams. While it is functional, the experience is lacking against Miro.

Chose Miro
Not as good as Miro. Used once or twice and that's it. I don't even remember it other than being disappointing. I think Miro is better across the board. Other platforms have 1 or 2 things that Miro encompasses (like tools with whiteboards), but nothin really has all the …
Chose Miro
We did not choose Miro as standard, but features stand out why it was used for workshops.
Chose Miro
I tried other tools like Mural and FigJam before using Miro. FigJam was easy to understand, but it felt too simple for the kind of big projects my team works on. Mural was fine, but it did not have enough features to handle complex work or large teams. Miro worked much better …
Chose Miro
The all in one tool aspect is hard to beat. None of the others are really able to cover Agile Methodologies, Technical diagramming and Workshop Facilitation and Presentations in the one tool.
Chose Miro
I would say on par, but a better value than Mural, hence why our company changed contracts. And, at this time, much better than Microsoft Whiteboard. With that being said, Microsoft has a lot of money to throw at it to add more features and obviously syncs with other office …
Chose Miro
draw.io is okay for making editable drawings but has not many tools and so it is much less usable than Miro.
Chose Miro
Mural and Miro are very similar. I haven't used Mural in a while but I remember them being very similar.
Chose Miro
I prefer using MIRO - Mural and Figma are other tools I have used - but not as intensively as MIRO. Our company uses MIRO, so I like to stick to one product.
Chose Miro
I don't have experience with other tools
Chose Miro
I believe Miro is better than FigJam for most teams, the main reason for that is that it supports more complex workflows, other would be Miro is more versatile for planning, which is really crucial for my profile.
Chose Miro
Miro is a much more capable and reliable solution. It has several advantages when compared to Mural. Miro's multi-functionality and reliability are much appreciated.
Chose Miro
We adopted Miro before we moved from Sketch to Figma, which is part of why it beat out FigJam for us. It was already somewhat entrenched before FigJam became available to us. Also the licensing model and the fact that Miro is available to and used by most everyone in our corp …
Chose Miro
Miro basically cover the needs of all the other tools. I started using Miro extensively during the pandemic and at that point only Jamboard provided similar options and was free when collaborating in a bigger group and when not everyone had a license. This is still the main …
Chose Miro
Miro is a perfect match for organizations looking to enhance productivity and a single stop solution for collaboration.
Chose Miro
In my opinion, Microsoft White Board does not compare. So much lag, much more limited functionality (ability to customize visuals and text), no ability to lock content, etc. Mural I haven't used as much. Probably closer in competition to Miro - felt pretty similar. Miro I …
Chose Miro
That's harder as Miro is a corporate tool so I can use it - I have searched the web but not really tried any others
Chose Miro
Way better! More functionality, amaazing templates, easy to use, possibility to do so much int he tool.
Chose Miro
We chose Miro because it filled the blanks when it comes to interactive collaboration and visualization. None of the other tools we use daily promotes the kind of active involvement by the team members and our external workshop or meeting participants. Miro has become the …
Chose Miro
Microsoft is much more expensive. Miro provides the perfect set of features at a better price.
Best Alternatives
Microsoft 365Miro
Small Businesses
Google Workspace
Google Workspace
Score 9.1 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
Medium-sized Companies
Google Workspace
Google Workspace
Score 9.1 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
Enterprises
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft 365Miro
Likelihood to Recommend
8.0
(242 ratings)
9.1
(6068 ratings)
Likelihood to Renew
9.5
(6 ratings)
9.4
(185 ratings)
Usability
7.7
(13 ratings)
8.6
(451 ratings)
Availability
-
(0 ratings)
9.5
(20 ratings)
Performance
-
(0 ratings)
9.0
(19 ratings)
Support Rating
8.9
(54 ratings)
7.7
(63 ratings)
In-Person Training
-
(0 ratings)
1.0
(1 ratings)
Online Training
-
(0 ratings)
9.0
(7 ratings)
Implementation Rating
9.0
(2 ratings)
9.0
(3659 ratings)
Configurability
-
(0 ratings)
8.7
(14 ratings)
Ease of integration
-
(0 ratings)
8.1
(4001 ratings)
Product Scalability
-
(0 ratings)
8.7
(19 ratings)
Vendor post-sale
-
(0 ratings)
6.5
(7 ratings)
Vendor pre-sale
-
(0 ratings)
5.9
(8 ratings)
User Testimonials
Microsoft 365Miro
Likelihood to Recommend
Microsoft
Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
Read full review
Miro
Miro is well suited for use cases that require team collaboration, especially for complex problem-solving, like product planning, discovery, brainstorm, cross-functional alignment, workshop facilitation, user interview, roadmap discussions, prioritization, retrospectives, etc. It is less appropriate for detailed requirement management, project management and tracking. Also, less effective if you only need a simple and polished output to present.
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Pros
Microsoft
  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.
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Miro
  • Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
  • Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
  • Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
  • Exports are clean, so even non-Miro teammates get it instantly.
Read full review
Cons
Microsoft
  • Forms lack comprehensive features and parameters for detailed questioning for example cannot be directly linked with Power BI
  • Outlook email filters are not handy to use and require more detailing in terms of location past emails
  • Teams requires substantially large amounts of system resources which could be finetuned
Read full review
Miro
  • As a designer, I miss some more creative features. I can't even get really into designing small things (like paths). Many of my colleagues have already switched to the Figma board because it is possible there.
  • Things often get lost in the workflow, especially in teams. Working on the same file often leads to misunderstandings and can be frustrating. For example, if text is accidentally deleted and cannot be recovered, or if images become distorted.
  • The scale on the board is missing, which often leads to size differences.
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Likelihood to Renew
Microsoft
So far the Microsoft 365 platform provides features and tools that can cater to 100% of present organizations needs considering both technical and business necessities, however most features are not been effectively utilised at present. The current featureset is able to cover for most of the future needs of the business and technical functions.
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Miro
Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement
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Usability
Microsoft
Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
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Miro
I will give this visual collaboration solution a usability rating of 10 out of 10 because it has exceptional features that streamline teamwork in our company. Furthermore, this visual collaboration solution features a friendly, easy-to-navigate dashboard that makes work easier for my team and me. It is easy to deploy Miro's features.
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Reliability and Availability
Microsoft
To-date Microsoft 365 platform has offered an amazing uptime and availability percentage per year compared to all other products which provide the stability and overall business resilience of their ecosystem which is a great relief for information technology service entitites which heavy rely on Microsoft offerings as a whole to redeliver their own custom products
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Miro
I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less
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Performance
Microsoft
The Microsoft 365 tools expects and demands a substantial amount of system resources to operate at optimal level and even more when integrated with other applications which is a downside, however given that external supporting tech factors such as fibre/broadband speed bandwidth, high speed RAM and ample storage resources are allocated the tools work error free providing robust communication
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Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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Support Rating
Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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In-Person Training
Microsoft
The resellers involved with selling Microsoft products are reluctant to provide in person specialist trainings to consumers due to the fact of costs of economies of scale and is not provided free of charge most of the time. In Person trainings needs to be agreed to at the initiation of projects and implementations for better ROI.
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Miro
No answers on this topic
Online Training
Microsoft
The standard training offered with 3rd part resellers are fairly standard and covers the basic workability however the trainings needs to be specifically customised according to unique requirements of the organizations. for example an MSP would need to master specific communications verticals within Microsoft 365 whereas and online store using Microsoft 365 would needs to master a different set of tools within the suite to get the best ROI post implementation.
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Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
Microsoft
The Microsoft support partners are more than capable of handling implementations and dealing with unprecedented errors during the implementations. Not part of the implementation though the setup was done with minimum misconfigurations which is evident with present live setup which works fine without any bugs and gaps at present context.
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Miro
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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Alternatives Considered
Microsoft
Typically I prefer working with companies with Microsoft 365 as their main tool because they're usually a fast growing company with a global presence. I like using it for work because it's easy to collaborate, share, review, comment, reply in any of the tools. The mobile app for Outlook and Teams are lifesavers when we're constantly traveling and you can join meetings on the mobile Teams to never miss a beat.
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Miro
I use both for different things really. Figma is better for design and prototype applications with coding being enabled in Figma (which isn't part of Miro's tools). As I said earlier, I use other programmes when there is a lack in Miro, in this case the coding element. Also Miro is better suited for BAU, so I can utilise this by bringing part of the business into using it. Figma isn't collaborative enough for this purpose. Miro overall has a better user experience
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Contract Terms and Pricing Model
Microsoft
Microsoft pricing is not very expensive and yet not very cheap as well, and it hovers in between the baseline. The charges are mostly based on the tier level partners who charge based on their individual reputation in the market. Power negotiation will lead to cost effective and attractive pricing
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Miro
No answers on this topic
Scalability
Microsoft
Multiple tools within the same platform have been deployed successfully within different functional technical and non technical teams such as Devops, SOC, NOC, Shared services, Managed services, Global Information technology, Cloud operations, Finance, Administration, human resources and all these teams collaborate while maintaining central uniformity in terms of global standards who are dispersed in different geographical locations with ease
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Miro
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
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Professional Services
Microsoft
Have not directly obtained professional services from Microsoft but rather obtained specialized services such as implementations and configurations, setting up and integration support with Microsoft authorized suppliers, 3rd parties, and resellers, which has been a pleasant experience. Again the level of delivery quality on professional services is based on the level of hands on exposure of the 3rd party
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Miro
No answers on this topic
Return on Investment
Microsoft
  • We have a lot of nonprofit users, so they have a good ROI.
  • I like the constant updates without having to purchase the software repeatedly.
  • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
  • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
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Miro
  • Offer infinite canvas that allow me to brainstorm, organize ideas and think visually.
  • Effective for creating prototypes and wireframes, which saves time, reduces back-and-forth, and prevents costly mistakes.
  • Features like mind mapping, kanban boards, and flowcharts help me to visualize complex projects easily.
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.