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Microsoft Dynamics GP vs. OnBase vs. SAP Cloud ERP (SAP S/4HANA Cloud)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    OnBase

    Score9.5 out of 10
    N/AOnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    Microsoft Dynamics GPOnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    Microsoft Dynamics GPOnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeRequired
    Additional Details———
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GPOnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Multiple Products
    Microsoft
    No answer on this topic
    Hyland
    No answer on this topic
    SAP
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    SAP Cloud ERP is a SaaS based ERP that offers greater scalability, flexibility, and multi-country operations than Microsoft Dynamics GP.
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    SAP Cloud ERP offers a more secure and scalable infrastructure for international operations than Microsoft Dynamics GP.
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    Because SAP S/4 HANA Cloud offers more features than Microsoft Dynamics
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    SAP S/4HANA Cloud offered standard and best in class industry processes
    Incentivized
    Key User Insights
    Would buy again
    33%
    Would buy again
    2 Answers
    100%
    Would buy again
    28 Answers
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    24 Answers
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    28 Answers
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    21 Answers
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    21 Answers
    87%
    Implementation went as expected
    565 Answers
    Features
    Microsoft Dynamics GPOnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    442 Ratings
    7% above category average
    Pay calculation6.219 Ratings00 Ratings7.9390 Ratings
    Benefit plan administration5.815 Ratings00 Ratings7.9376 Ratings
    Direct deposit files7.518 Ratings00 Ratings7.7375 Ratings
    Salary revision and increment management6.517 Ratings00 Ratings00 Ratings
    Reimbursement management6.016 Ratings00 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    673 Ratings
    1% above category average
    API for custom integration2.526 Ratings00 Ratings7.7646 Ratings
    Plug-ins6.021 Ratings00 Ratings7.5592 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    769 Ratings
    2% below category average
    Single sign-on capability5.532 Ratings00 Ratings8.5725 Ratings
    Role-based user permissions8.140 Ratings00 Ratings8.2757 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    778 Ratings
    2% above category average
    Dashboards3.429 Ratings00 Ratings7.7717 Ratings
    Standard reports6.139 Ratings00 Ratings7.8765 Ratings
    Custom reports6.439 Ratings00 Ratings7.6705 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    812 Ratings
    6% above category average
    Accounts payable6.345 Ratings00 Ratings8.2788 Ratings
    Accounts receivable5.736 Ratings00 Ratings8.2748 Ratings
    Cash management6.336 Ratings00 Ratings00 Ratings
    Bank reconciliation5.541 Ratings00 Ratings00 Ratings
    Expense management4.431 Ratings00 Ratings00 Ratings
    Time tracking8.014 Ratings00 Ratings00 Ratings
    Fixed asset management4.428 Ratings00 Ratings00 Ratings
    Multi-currency support2.619 Ratings00 Ratings00 Ratings
    Multi-division support3.026 Ratings00 Ratings00 Ratings
    Regulations compliance3.214 Ratings00 Ratings00 Ratings
    Electronic tax filing9.012 Ratings00 Ratings00 Ratings
    Self-service portal7.012 Ratings00 Ratings00 Ratings
    Global Financial Support6.07 Ratings00 Ratings7.8292 Ratings
    Primary and Secondary Ledgers4.721 Ratings00 Ratings7.9310 Ratings
    Intercompany Accounting3.618 Ratings00 Ratings00 Ratings
    Localizations4.513 Ratings00 Ratings00 Ratings
    Journals and Reconciliations4.526 Ratings00 Ratings7.9332 Ratings
    Enterprise Accounting2.616 Ratings00 Ratings00 Ratings
    Configurable Accounting3.517 Ratings00 Ratings7.9306 Ratings
    Centralized Rules Framework3.214 Ratings00 Ratings00 Ratings
    Standardized Processes6.119 Ratings00 Ratings8.3343 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    675 Ratings
    4% above category average
    Inventory tracking5.524 Ratings00 Ratings8.2661 Ratings
    Automatic reordering1.013 Ratings00 Ratings7.8567 Ratings
    Location management4.018 Ratings00 Ratings7.9545 Ratings
    Manufacturing module3.415 Ratings00 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    3.6
    25 Ratings
    69% below category average
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    685 Ratings
    3% above category average
    Pricing3.718 Ratings00 Ratings8.0653 Ratings
    Order entry3.721 Ratings00 Ratings8.0664 Ratings
    Credit card processing1.012 Ratings00 Ratings8.827 Ratings
    Cost of goods sold4.925 Ratings00 Ratings8.3627 Ratings
    Order Orchestration4.99 Ratings00 Ratings7.9248 Ratings
    End-to-end order visibility3.312 Ratings00 Ratings00 Ratings
    Order exception Resolution3.37 Ratings00 Ratings00 Ratings
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    OnBase
    8.2
    43 Ratings
    1% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Content capture & imaging00 Ratings9.041 Ratings00 Ratings
    File sync, storage & archiving00 Ratings9.033 Ratings00 Ratings
    Document management00 Ratings10.042 Ratings00 Ratings
    Records management00 Ratings8.040 Ratings00 Ratings
    Content search & retrieval00 Ratings8.043 Ratings00 Ratings
    Enterprise content collaboration00 Ratings8.034 Ratings00 Ratings
    Content publishing & creation00 Ratings8.222 Ratings00 Ratings
    Security, risk management & information governance00 Ratings9.033 Ratings00 Ratings
    Contract lifecycle management00 Ratings8.424 Ratings00 Ratings
    Automated workflows00 Ratings9.023 Ratings00 Ratings
    Artificial intelligence00 Ratings5.811 Ratings00 Ratings
    Mobile support00 Ratings7.615 Ratings00 Ratings
    Integration00 Ratings7.022 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    325 Ratings
    4% above category average
    Billing Management00 Ratings00 Ratings7.94 Ratings
    Cash and Asset Management00 Ratings00 Ratings7.9295 Ratings
    Travel & Expense Management00 Ratings00 Ratings8.34 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings00 Ratings7.4253 Ratings
    Period Close00 Ratings00 Ratings7.9319 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    4 Ratings
    8% above category average
    Project Planning and Scheduling00 Ratings00 Ratings8.04 Ratings
    Task Insight for Project Managers00 Ratings00 Ratings7.94 Ratings
    Project Mobile Functionality00 Ratings00 Ratings7.14 Ratings
    Definable Resource Pools00 Ratings00 Ratings7.64 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    139 Ratings
    7% above category average
    Award Lifecycle Management00 Ratings00 Ratings8.0139 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    267 Ratings
    9% above category average
    Bids Analyzed and Compared00 Ratings00 Ratings7.7188 Ratings
    Contract Authoring00 Ratings00 Ratings7.8188 Ratings
    Contract Repository00 Ratings00 Ratings7.6182 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings00 Ratings8.0241 Ratings
    Supplier Management00 Ratings00 Ratings8.0236 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    3 Ratings
    19% above category average
    Risk Repository00 Ratings00 Ratings7.93 Ratings
    Control Management00 Ratings00 Ratings8.33 Ratings
    Control Efficiency Assessments00 Ratings00 Ratings8.33 Ratings
    Issue Detection00 Ratings00 Ratings7.83 Ratings
    Remediation and Certification00 Ratings00 Ratings8.73 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    217 Ratings
    12% above category average
    Transportation Planning and Optimization00 Ratings00 Ratings8.0192 Ratings
    Transportation Execution Management00 Ratings00 Ratings8.0185 Ratings
    Trade and Customs Management00 Ratings00 Ratings7.6168 Ratings
    Fulfillment Management00 Ratings00 Ratings8.2177 Ratings
    Warehouse Workforce Management00 Ratings00 Ratings8.0172 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    204 Ratings
    8% above category average
    Production Process Design00 Ratings00 Ratings8.1185 Ratings
    Production Management00 Ratings00 Ratings8.1189 Ratings
    Configuration Management00 Ratings00 Ratings8.1177 Ratings
    Work Execution00 Ratings00 Ratings8.1182 Ratings
    Manufacturing Costs00 Ratings00 Ratings8.1181 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    251 Ratings
    5% above category average
    Forecasting00 Ratings00 Ratings7.5226 Ratings
    Inventory Planning00 Ratings00 Ratings7.9242 Ratings
    Performance Monitoring00 Ratings00 Ratings7.7230 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics GP and OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    221 Ratings
    9% above category average
    Proposal Management00 Ratings00 Ratings8.33 Ratings
    Product Master Data Management00 Ratings00 Ratings7.9221 Ratings
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    Microsoft Dynamics GPOnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
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    Score8.3 out of 10
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    Score7.7 out of 10
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    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Dashpivot - By Sitemate
    Score10 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics GPOnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    4.0
    (54 ratings)
    9.9
    (43 ratings)
    8.4
    (881 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    8.8
    (7 ratings)
    9.0
    (23 ratings)
    Usability
    5.4
    (10 ratings)
    8.6
    (9 ratings)
    8.0
    (769 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    8.4
    (4 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    9.1
    (3 ratings)
    Support Rating
    7.0
    (5 ratings)
    5.8
    (16 ratings)
    6.7
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    8.7
    (3 ratings)
    7.7
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    5.7
    (3 ratings)
    CPA Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    7.4
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    8.1
    (5 ratings)
    User Testimonials
    Microsoft Dynamics GPOnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    Hyland
    OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    Hyland
    • Workflow and Configuration - easy to learn
    • Documentation for each application and toolset
    • Hyland Account Managers and staff are knowledgeable
    • Robust User Community that helps solve an issue or make recommendations
    • Web client - no application installation needed on a PC for users
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    Hyland
    • I personally find the user inferface to be obnoxious and obtuse.
    • When we have issues it is often hard to resolve the problem as there are many variables such as file types, DPI, and scanner setting that combine to make it hard to pinpoint trouble spots.
    • The upgrade process has always been a nightmare for our team. We are not on the latest version now due to this issue.
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    Hyland
    OnBase has become a core part of our enterprise solutions toolkit due to its ever-growing integration capabilities. Any business process that produces or tracks documents or object entities can be modeled and managed within OnBase and used to supplement almost any line-of-business system that we use.
    Incentivized
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
    Read full review
    Hyland
    You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
    Read full review
    Hyland
    This rating is a compromise because I technically have 2 tiers of support.
    I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
    For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
    Incentivized
    Read full review
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Hyland
    The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
    Incentivized
    Read full review
    SAP
    More effective
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Hyland
    With the Premium subscription, there is a tone of training with audio and practice options.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
    Read full review
    Hyland
    Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
    Incentivized
    Read full review
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
    Read full review
    Hyland
    The version of SharePoint we were utilizing was not very practical. We oftentimes had issues with archived documents, where they could be found or opening them all together. It seemed the older the document the harder it was to access when logged into SharePoint. This is critical in our business as we need to behave full access to documentation sent and received for an owner's account.
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    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
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    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
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    Hyland
    No answers on this topic
    SAP
    No answers on this topic
    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
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    Hyland
    • OnBase provides a very reliable ECM platform for the company.
    • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
    • OnBase made same day processing of all incoming and outgoing documents a reality.
    Incentivized
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    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
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    ScreenShots

    OnBase Screenshots

    Screenshot of an Approval for an Ad-Hoc Task.Screenshot of Onbase's Dark Mode.Screenshot of the Document Viewer.Screenshot of the Send to Department feature.Screenshot of the Workflow Stage.

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.