Remote Desktop Services vs. TeamViewer

Remote Desktop Services provides access to work environments from any device. This allows us to ensure business continuity in case of disaster. It provides admins more control over access and security. Remote Desktop Services simplifies software updates and compliance management by reducing the need to act on end users devices.

I am a top user of this products and I would say it is the best for professional remote services and it goes well on any device, windows, Linux Mac and also a simple free version for personal use on mobile phone. It clearly and securely sorts out all your remote needs.

Incentivized

• When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
• You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
• Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.

Incentivized

• Easy to get started :- Setup wes quick and honestly, most of us just started using it without needing any guide or help. It's pretty straight forward.
• Smooth Remote access :- TeamViewer makes it super easy to connect other systems, and the connection is usually smooth with barely any lag . Even the stuffs like the design or video editing works fine remotely.
• Good Security :- It has a soliD security like Encryption and fwo-factors login, so we don't really worry much about someone getting into a session they should not. the device approval thing is also a nice touch.
• Works Everywhere :- We've used it on Windows, Ipads, Android even mac - and it just works. It makes the things alot easier when people are using different devices.

Incentivized

• Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
• Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
• Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.

Incentivized

• It does not allow a free package for commercial purposes which can be substantial cost for some businesses
• Being a remote access tool and not properly configured, it is very susceptible to security breaches
• Being a heavy resource consumer makes it slow down order version systems and those that are not properly updated.

Incentivized

We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.

Incentivized

The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.

Incentivized

TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.

Incentivized

Always available if setup correctly.

Incentivized

There are some third party tools available that allow you to manage multiple connections.

Incentivized

The application is built on VNC which is a very stable technology.

As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.

Incentivized

the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.

Incentivized

As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.

Incentivized

I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.

I was not directly involved in the implementation process, as we have a dedicated IT team for that. However, after completing the training, I found it to be quite user-friendly. As a manager, I asked the IT team member about their implementation experience, as they seemed satisfied with it. They informed me that the TeamViewer team is very supportive of everything.

Incentivized

We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.

Incentivized

We have used and evaluated other remote access tools like AnyDesk and Microsoft Remote Desktop Compared to these, TeamViewer stands out for its easy setup, strong security features, and reliable performance across different devices and platforms.

Incentivized

Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop

Incentivized

• Allowed remote users access from home
• Shared file access for multipolar users from a centralized location
• Cost to add additional users when maxed out
• Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine

Incentivized

It took about 3 months.

• Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
• Remotely accessing devices in our office allows employees to stay productive while working from home.
• TeamViewer helps us to collaborate with other firms for projects we're doing.

Incentivized