Microsoft SharePoint vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SharePoint
Score 7.6 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
Microsoft SharePointSAP Sales Cloud
Editions & Modules
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
SharePointSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft SharePointSAP Sales Cloud
Considered Both Products
SharePoint

No answer on this topic

SAP Sales Cloud
Chose SAP Sales Cloud
SAP Sales Cloud always work in early stage before the demand comes in to market and thus SAP Sales Cloud got benefited to engage its client in profitable way.
Features
Microsoft SharePointSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Microsoft SharePoint
-
Ratings
SAP Sales Cloud
8.4
144 Ratings
7% above category average
Customer data management / contact management00 Ratings8.3139 Ratings
Workflow management00 Ratings8.6140 Ratings
Territory management00 Ratings8.0125 Ratings
Opportunity management00 Ratings8.7137 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.1132 Ratings
Contract management00 Ratings8.1130 Ratings
Quote & order management00 Ratings8.5130 Ratings
Interaction tracking00 Ratings8.6131 Ratings
Channel / partner relationship management00 Ratings8.3126 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Microsoft SharePoint
-
Ratings
SAP Sales Cloud
8.6
124 Ratings
11% above category average
Case management00 Ratings8.4119 Ratings
Call center management00 Ratings8.8109 Ratings
Help desk management00 Ratings8.5111 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Microsoft SharePoint
-
Ratings
SAP Sales Cloud
8.1
128 Ratings
4% above category average
Lead management00 Ratings8.1127 Ratings
Email marketing00 Ratings8.1111 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Microsoft SharePoint
-
Ratings
SAP Sales Cloud
8.2
138 Ratings
6% above category average
Task management00 Ratings8.1130 Ratings
Billing and invoicing management00 Ratings8.2110 Ratings
Reporting00 Ratings8.2128 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Microsoft SharePoint
-
Ratings
SAP Sales Cloud
8.3
136 Ratings
8% above category average
Forecasting00 Ratings8.2127 Ratings
Pipeline visualization00 Ratings8.7128 Ratings
Customizable reports00 Ratings8.1131 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft SharePoint
-
Ratings
SAP Sales Cloud
8.1
133 Ratings
5% above category average
Custom fields00 Ratings7.9133 Ratings
Custom objects00 Ratings7.9127 Ratings
Scripting environment00 Ratings8.5110 Ratings
API for custom integration00 Ratings8.1119 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft SharePoint
-
Ratings
SAP Sales Cloud
9.1
136 Ratings
8% above category average
Single sign-on capability00 Ratings9.2129 Ratings
Role-based user permissions00 Ratings9.0130 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Microsoft SharePoint
-
Ratings
SAP Sales Cloud
8.8
97 Ratings
17% above category average
Social data00 Ratings8.797 Ratings
Social engagement00 Ratings9.093 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Microsoft SharePoint
-
Ratings
SAP Sales Cloud
8.4
114 Ratings
12% above category average
Marketing automation00 Ratings8.2110 Ratings
Compensation management00 Ratings8.592 Ratings
Platform
Comparison of Platform features of Product A and Product B
Microsoft SharePoint
-
Ratings
SAP Sales Cloud
8.2
118 Ratings
8% above category average
Mobile access00 Ratings8.2118 Ratings
Best Alternatives
Microsoft SharePointSAP Sales Cloud
Small Businesses
HCL Connections
HCL Connections
Score 9.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft SharePointSAP Sales Cloud
Likelihood to Recommend
7.9
(269 ratings)
8.3
(149 ratings)
Likelihood to Renew
9.8
(26 ratings)
8.0
(14 ratings)
Usability
8.2
(31 ratings)
7.0
(9 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
8.8
(13 ratings)
6.0
(13 ratings)
In-Person Training
4.5
(1 ratings)
-
(0 ratings)
Online Training
6.4
(1 ratings)
9.1
(3 ratings)
Implementation Rating
6.0
(5 ratings)
7.9
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.5
(111 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Microsoft SharePointSAP Sales Cloud
Likelihood to Recommend
Microsoft
SharePoint Document Management excels as a central repository for storing, organising, and retrieving documents. It supports version control, metadata tagging, secure access, and integration with tools like Power Automate. At our organisation, it's used for managing contracts, policies, and supplier documents. SharePoint Workflow Automation integrates with Power Automate to streamline approvals, gather feedback, and automate recurring tasks. This reduces reliance on email chains and manual trackers.
Read full review
SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
Read full review
Pros
Microsoft
  • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
  • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
  • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
Read full review
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
Microsoft
  • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
  • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
  • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Likelihood to Renew
Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
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SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
Microsoft
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Support Rating
Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
Read full review
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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In-Person Training
Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
Read full review
SAP
No answers on this topic
Online Training
Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
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SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Read full review
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
Microsoft
No answers on this topic
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
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Return on Investment
Microsoft
  • It comes with Office 365. It won't cost you any additional charges.
  • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
  • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
Read full review
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization