Microsoft Teams vs. OneNote

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
OneNote
Score 8.3 out of 10
N/A
Microsoft's OneNote is a digital note-taking app, supporting photos, annotating, web page clipping, emailing, and synchronizing notes across devices.N/A
Pricing
Microsoft TeamsOneNote
Editions & Modules
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Microsoft OneNote
Free
Offerings
Pricing Offerings
Microsoft TeamsOneNote
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Microsoft TeamsOneNote
Considered Both Products
Microsoft Teams
Chose Microsoft Teams
OneNote and SharePoint are powerful collaboration tools that I use heavily. The great thing is Teams incorporates these software packages into one instance. Your team can look at the shared OneNote; they can view and upload files in SharePointe; they can leave general notes in …
Chose Microsoft Teams
It will eventually be the replacement for Skype for Business. Microsoft has announced the end date for Skype and already new instances of Office 365 below a certain number of users don't even include Skype. Already, all they get is Teams. And it's definitely the winner for …
Chose Microsoft Teams
Nothing does all of this. This is very nice if you're already invested in lots of Microsoft stuff (as most big organizations are). I'm honestly a little confused what's going on with Skype for Business since Teams seems to accomplish relatively the same thing, but with MUCH …
Chose Microsoft Teams
We tend to leverage our existing partnerships wherever possible (including with Microsoft) and for the reasons stated earlier i.e. fewer tools to support, and we don't need to invest in maintaining integrations since Teams integrates well with other Microsoft tools. Of course, …
Chose Microsoft Teams
I've used both Slack and Teams but think Teams will prevail for companies who embrace Office 365. With Microsoft adding new app integrations and external connections exponentially, it's never been an easier time to transition into a digital workplace. Microsoft introduced a free…
OneNote
Chose OneNote
I’ll be honest, once I met OneNote, I knew my search was over. I found a software package that could do everything I needed and more. Pen and paper are helpful but not searchable, not private, not easily shared. Your notebook can be misplaced or stolen. You cannot use it to …
Top Pros
Top Cons
Features
Microsoft TeamsOneNote
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
7.2
182 Ratings
9% below category average
OneNote
-
Ratings
Task Management7.5137 Ratings00 Ratings
Gantt Charts6.270 Ratings00 Ratings
Scheduling7.9153 Ratings00 Ratings
Workflow Automation6.695 Ratings00 Ratings
Mobile Access7.9174 Ratings00 Ratings
Search7.3160 Ratings00 Ratings
Visual planning tools6.6111 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
7.7
191 Ratings
4% below category average
OneNote
-
Ratings
Chat8.8190 Ratings00 Ratings
Notifications8.0189 Ratings00 Ratings
Discussions8.5177 Ratings00 Ratings
Surveys7.2104 Ratings00 Ratings
Internal knowledgebase7.0117 Ratings00 Ratings
Integrates with GoToMeeting7.047 Ratings00 Ratings
Integrates with Gmail and Google Hangouts6.243 Ratings00 Ratings
Integrates with Outlook8.8156 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
7.4
177 Ratings
9% below category average
OneNote
-
Ratings
Versioning7.1122 Ratings00 Ratings
Video files7.4150 Ratings00 Ratings
Audio files7.6152 Ratings00 Ratings
Document collaboration8.1164 Ratings00 Ratings
Access control7.5148 Ratings00 Ratings
Advanced security features7.0110 Ratings00 Ratings
Integrates with Google Drive6.353 Ratings00 Ratings
Device sync8.0124 Ratings00 Ratings
Best Alternatives
Microsoft TeamsOneNote
Small Businesses
Stackby
Stackby
Score 9.8 out of 10

No answers on this topic

Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10

No answers on this topic

Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft TeamsOneNote
Likelihood to Recommend
8.0
(269 ratings)
8.1
(70 ratings)
Likelihood to Renew
5.8
(9 ratings)
10.0
(13 ratings)
Usability
7.1
(52 ratings)
9.5
(10 ratings)
Availability
9.0
(1 ratings)
10.0
(2 ratings)
Performance
8.0
(1 ratings)
8.8
(3 ratings)
Support Rating
8.3
(113 ratings)
8.7
(10 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.2
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
6.9
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsOneNote
Likelihood to Recommend
Microsoft
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
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Microsoft
In my opinion OneNote is a must for anyone who does business. It’s versatile, stable and sustainable. It can keep private information private - like passwords. It can be used for collaborative work - like standard operating procedures. It is fairly easy to use and far superior to pen and paper. When used for meeting notes, it can be flagged with icons that are searchable - like ideas or important items. You can even create Outlook tasks on the fly
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Pros
Microsoft
  • Virtual meetings - ease of set up and execution
  • File sharing! We build channels for projects, and being able to invite only project members is huge!
  • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
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Microsoft
  • Because of its flexibility and ability to hold different types of content (text, images, tables), it is a great tool for collecting content from different resources and organizing it in one place.
  • Technical support analysts are using sections for their support case analysis; they paste pieces of logs, screen-shots, document their steps in troubleshooting etc., all in one section, to get the full picture yet stay organized.
  • The logic of content structure; Notebook>Section>Page>Paragraph, allows you to manage and collect all needed information by the areas of the user's responsibility. For example; each of my projects has its own section, in which each page is a task.
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Cons
Microsoft
  • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
  • It uses lots of computational resources while running and thus, slows down the system sometimes.
  • It allows a few channels per team. The number of channels could be increased for better productivity.
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Microsoft
  • The table editing tools are too simplistic and lack the features found in other Office products.
  • Some content loses its rich text formatting when being pasted into OneNote. A workaround is to paste the content first into Outlook or Word and then copy/pasting that into OneNote.
  • Microsoft is moving away from a local install of OneNote, which means notebooks have to be in the cloud in Office 2019. This will actually reduce the usefulness of OneNote in some environments and opens the door to competitor products.
  • Update: Microsoft has now announced that it will continue to support OneNote 2016 through 2023. https://techcommunity.microsoft.com/t5/Office-365-Blog/Your-OneNote/ba-p/954922
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Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Microsoft
As this is not a compulsory tool in our organization, I would say all depends on the decision makers, however since this is a part of MS Office, I am sure we will have it for as long as we will possibly need it. However, I would not be so sure, if it was a separate product
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Usability
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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Microsoft
I find OneNote incredibly usable. I'm fairly middle of the road when it comes to tech savvy-ness. The platform was very easy to learn and explore. I like that OneNote is no clunky and offers a clean interface. This is important when it comes to deciding if a tool is usable for multiple people.
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Reliability and Availability
Microsoft
Rare, but outages do happen
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Microsoft
No answers on this topic
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Microsoft
Overall, I rate OneNote's performance highly. In general, notebooks, sections and pages load quickly. OneNote integrates with other apps and info ca easily be shared/copied to and from the tool to other tools. Moreover, Notebooks tend to sync quickly meaning shared notebooks are up to date almost immediately provided there are no syncing issues.
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Support Rating
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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Microsoft
Since it is part of Microsoft Office and used across the globe there are a lot of support options available. It's quickest to just do a google search which will have plenty of articles to help you since there are so many OneNote users but as an Office customer you also have access to Microsoft support and I have had good experiences with their support (probably because I'm with a large company who is a large customer to them).
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Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
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Microsoft
No answers on this topic
Alternatives Considered
Microsoft
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
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Microsoft
I tried using Evernote and it is an equally usable tool, however, I prefer the interface and capabilities of OneNote. OneNote seems much easier to use and understand. I think that may primarily be because OneNote is a Microsoft application and I am very used to using Microsoft applications such as Word, Excel, etc. I also use OneNote to keep my grocery list. It does as good of a job as the grocery list applications out there, only I like the flexibility I have with OneNote and how I specifically do my shopping.
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Microsoft
No answers on this topic
Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Microsoft
No answers on this topic
Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Microsoft
No answers on this topic
Return on Investment
Microsoft
  • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
  • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
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Microsoft
  • OneNote has become our organizational standard method of taking electronic notes (though some still prefer pen and paper.) It has been a zero cost outlay due to its freely available nature.
  • Its integration with other Microsoft Office products makes it easy to share notes and content between products, allowing for easy collaboration where needed.
  • OneNote's integration with OneDrive ensures that individual's notes are always safe and secure, taking away the tedious responsibility of backup from the user, and makes it happen seamlessly in the background.
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ScreenShots