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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score8.3 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Webex Events (formerly Socio)

    Score8.9 out of 10
    N/AWebex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
    Pricing
    Microsoft TeamsWebex Events (formerly Socio)
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft TeamsWebex Events (formerly Socio)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.—
    More Pricing Information
    Community Pulse
    Microsoft TeamsWebex Events (formerly Socio)
    Considered Both Products
    Microsoft
    No answer on this topic
    Cisco
    Chose Webex Events (formerly Socio)
    WebEx Events is definitely better suited when it comes to access the large scale audience and getting data from the participants, while providing them ease of access. However for small huddles and meeting set ups, the wider reach of Zoom or teams helps in connecting quickly, …
    Incentivized
    Chose Webex Events (formerly Socio)
    Webex events has proved to be more stable and more accessible while allowing us to keep all the security layers in place. The fact that a person connecting to our trainings from the other side of the globe doesn't need to get his work computer prepared to assist, just his work …
    Incentivized
    Chose Webex Events (formerly Socio)
    WebEx Events has more features and better UI than other event platforms. It has good analytics options and good customer support. It also has lot of features in messaging and meeting. Gamification is good and attendee can have profile with lot of options to have information. …
    Incentivized
    Chose Webex Events (formerly Socio)
    I was not involved in this process so I am not able to comment
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    255 Answers
    96%
    Would buy again
    71 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    225 Answers
    99%
    Delivers good value for the price
    68 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    255 Answers
    99%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    144 Answers
    97%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    174 Answers
    97%
    Implementation went as expected
    65 Answers
    Features
    Microsoft TeamsWebex Events (formerly Socio)
    Project Management
    Comparison of Project Management features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Webex Events (formerly Socio)
    -
    Ratings
    Task Management8.1179 Ratings00 Ratings
    Gantt Charts8.196 Ratings00 Ratings
    Scheduling8.3208 Ratings00 Ratings
    Workflow Automation8.4126 Ratings00 Ratings
    Mobile Access8.2229 Ratings00 Ratings
    Search7.6212 Ratings00 Ratings
    Visual planning tools8.4143 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Webex Events (formerly Socio)
    -
    Ratings
    Chat9.0250 Ratings00 Ratings
    Notifications8.4249 Ratings00 Ratings
    Discussions8.7235 Ratings00 Ratings
    Surveys8.2146 Ratings00 Ratings
    Internal knowledgebase8.6157 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1155 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Webex Events (formerly Socio)
    -
    Ratings
    Versioning8.6168 Ratings00 Ratings
    Video files8.4202 Ratings00 Ratings
    Audio files8.8200 Ratings00 Ratings
    Document collaboration8.9216 Ratings00 Ratings
    Access control8.6198 Ratings00 Ratings
    Advanced security features8.5158 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync8.6172 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    8.7
    20 Ratings
    1% above category average
    Responsive Design for Web Access00 Ratings8.720 Ratings
    Mobile Application00 Ratings8.720 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.720 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    9.6
    17 Ratings
    14% above category average
    Calendar integration00 Ratings10.01 Ratings
    Meeting initiation00 Ratings10.01 Ratings
    Integrates with social media00 Ratings10.01 Ratings
    Record meetings / events00 Ratings9.516 Ratings
    Slideshows00 Ratings9.01 Ratings
    Event registration00 Ratings9.215 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    9.3
    16 Ratings
    11% above category average
    Live chat00 Ratings9.316 Ratings
    Audience polling00 Ratings9.415 Ratings
    Q&A00 Ratings9.216 Ratings
    Online Events Security
    Comparison of Online Events Security features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    9.4
    15 Ratings
    9% above category average
    User authentication00 Ratings9.515 Ratings
    Participant roles & permissions00 Ratings9.115 Ratings
    Confidential attendee list00 Ratings9.615 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    8.7
    17 Ratings
    3% above category average
    Branding options00 Ratings8.715 Ratings
    Attendee list export00 Ratings8.817 Ratings
    Virtual Event
    Comparison of Virtual Event features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    9.3
    22 Ratings
    15% above category average
    Registration, RSVP, and ticketing00 Ratings9.018 Ratings
    Email marketing00 Ratings10.01 Ratings
    Livestreaming00 Ratings8.919 Ratings
    Audience engagement00 Ratings9.122 Ratings
    Event recording00 Ratings9.419 Ratings
    Virtual booths00 Ratings9.318 Ratings
    Networking00 Ratings9.319 Ratings
    Event analytics00 Ratings9.620 Ratings
    Best Alternatives
    Microsoft TeamsWebex Events (formerly Socio)
    Small Businesses
    Flock
    Score9.5 out of 10
    Whova
    Score9.6 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Whova
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsWebex Events (formerly Socio)
    Likelihood to Recommend
    8.6
    (329 ratings)
    8.8
    (74 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    9.1
    (2 ratings)
    Usability
    8.7
    (114 ratings)
    6.4
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (114 ratings)
    6.4
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsWebex Events (formerly Socio)
    Likelihood to Recommend
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Cisco
    WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
    Incentivized
    Read full review
    Pros
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    Cisco
    • It has quite a few optional and customizable features that can be utilized.
    • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
    • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    Cisco
    • Sometimes I feel like it uses too many resources and makes my computer go slower
    • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
    • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Cisco
    Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
    Incentivized
    Read full review
    Usability
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    Cisco
    Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    Cisco
    Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    Cisco
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Cisco
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
    Read full review
    Cisco
    • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
    • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
    • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
    Incentivized
    Read full review
    ScreenShots

    Webex Events (formerly Socio) Screenshots

    Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.