Microsoft Teams vs. Webex Events (formerly Socio)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Webex Events (formerly Socio)
Score 8.6 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
Pricing
Microsoft TeamsWebex Events (formerly Socio)
Editions & Modules
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
No answers on this topic
Offerings
Pricing Offerings
Microsoft TeamsWebex Events (formerly Socio)
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Microsoft TeamsWebex Events (formerly Socio)
Considered Both Products
Microsoft Teams

No answer on this topic

Webex Events (formerly Socio)
Chose Webex Events (formerly Socio)
Webex events has proved to be more stable and more accessible while allowing us to keep all the security layers in place. The fact that a person connecting to our trainings from the other side of the globe doesn't need to get his work computer prepared to assist, just his work …
Chose Webex Events (formerly Socio)
WebEx Events has more features and better UI than other event platforms. It has good analytics options and good customer support. It also has lot of features in messaging and meeting. Gamification is good and attendee can have profile with lot of options to have information. …
Chose Webex Events (formerly Socio)
I was not involved in this process so I am not able to comment
Top Pros
Top Cons
Features
Microsoft TeamsWebex Events (formerly Socio)
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
7.2
183 Ratings
8% below category average
Webex Events (formerly Socio)
-
Ratings
Task Management7.5138 Ratings00 Ratings
Gantt Charts6.270 Ratings00 Ratings
Scheduling8.0154 Ratings00 Ratings
Workflow Automation6.795 Ratings00 Ratings
Mobile Access8.0175 Ratings00 Ratings
Search7.4161 Ratings00 Ratings
Visual planning tools6.7112 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
7.7
192 Ratings
4% below category average
Webex Events (formerly Socio)
-
Ratings
Chat8.8191 Ratings00 Ratings
Notifications8.1190 Ratings00 Ratings
Discussions8.5178 Ratings00 Ratings
Surveys7.3105 Ratings00 Ratings
Internal knowledgebase7.1118 Ratings00 Ratings
Integrates with GoToMeeting7.147 Ratings00 Ratings
Integrates with Gmail and Google Hangouts6.243 Ratings00 Ratings
Integrates with Outlook8.8157 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
7.4
178 Ratings
9% below category average
Webex Events (formerly Socio)
-
Ratings
Versioning7.1122 Ratings00 Ratings
Video files7.5151 Ratings00 Ratings
Audio files7.6153 Ratings00 Ratings
Document collaboration8.1165 Ratings00 Ratings
Access control7.6149 Ratings00 Ratings
Advanced security features7.1111 Ratings00 Ratings
Integrates with Google Drive6.453 Ratings00 Ratings
Device sync8.0124 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Microsoft Teams
-
Ratings
Webex Events (formerly Socio)
8.7
6 Ratings
5% above category average
Responsive Design for Web Access00 Ratings8.66 Ratings
Mobile Application00 Ratings9.06 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.66 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Microsoft Teams
-
Ratings
Webex Events (formerly Socio)
9.4
5 Ratings
14% above category average
Calendar integration00 Ratings10.01 Ratings
Meeting initiation00 Ratings10.01 Ratings
Integrates with social media00 Ratings10.01 Ratings
Record meetings / events00 Ratings8.74 Ratings
Slideshows00 Ratings9.01 Ratings
Event registration00 Ratings8.75 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Microsoft Teams
-
Ratings
Webex Events (formerly Socio)
8.4
4 Ratings
5% above category average
Live chat00 Ratings8.74 Ratings
Audience polling00 Ratings8.63 Ratings
Q&A00 Ratings8.04 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Microsoft Teams
-
Ratings
Webex Events (formerly Socio)
9.1
4 Ratings
6% above category average
User authentication00 Ratings8.94 Ratings
Participant roles & permissions00 Ratings9.14 Ratings
Confidential attendee list00 Ratings9.34 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Microsoft Teams
-
Ratings
Webex Events (formerly Socio)
8.5
4 Ratings
3% above category average
Branding options00 Ratings8.23 Ratings
Attendee list export00 Ratings8.94 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Microsoft Teams
-
Ratings
Webex Events (formerly Socio)
8.7
5 Ratings
7% above category average
Registration, RSVP, and ticketing00 Ratings8.64 Ratings
Email marketing00 Ratings10.01 Ratings
Livestreaming00 Ratings8.74 Ratings
Audience engagement00 Ratings8.15 Ratings
Event recording00 Ratings8.74 Ratings
Virtual booths00 Ratings8.04 Ratings
Networking00 Ratings8.44 Ratings
Event analytics00 Ratings8.74 Ratings
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User Ratings
Microsoft TeamsWebex Events (formerly Socio)
Likelihood to Recommend
8.1
(270 ratings)
9.2
(56 ratings)
Likelihood to Renew
6.1
(9 ratings)
9.1
(2 ratings)
Usability
7.3
(52 ratings)
-
(0 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(113 ratings)
8.2
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.2
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
6.9
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsWebex Events (formerly Socio)
Likelihood to Recommend
Microsoft
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
Read full review
Cisco
WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
Read full review
Pros
Microsoft
  • Virtual meetings - ease of set up and execution
  • File sharing! We build channels for projects, and being able to invite only project members is huge!
  • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
Read full review
Cisco
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
Read full review
Cons
Microsoft
  • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
  • It uses lots of computational resources while running and thus, slows down the system sometimes.
  • It allows a few channels per team. The number of channels could be increased for better productivity.
Read full review
Cisco
  • Sometimes I feel like it uses too many resources and makes my computer go slower
  • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
  • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
Read full review
Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Cisco
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
Read full review
Usability
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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Cisco
No answers on this topic
Reliability and Availability
Microsoft
Rare, but outages do happen
Read full review
Cisco
No answers on this topic
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review
Cisco
No answers on this topic
Support Rating
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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Cisco
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
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Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
Read full review
Cisco
No answers on this topic
Alternatives Considered
Microsoft
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
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Cisco
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Cisco
No answers on this topic
Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Cisco
No answers on this topic
Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review
Cisco
No answers on this topic
Return on Investment
Microsoft
  • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
  • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
Read full review
Cisco
  • User retention has increased by 25% with the help of Webex Events
  • Lead retrieval at events is made very simple, thereby saving a lot of time for us
  • Session tracking gives us a lot of valuable insights, helping us understand our users better
  • Lead location tracking is present which helps us segment our audience better
Read full review
ScreenShots

Webex Events (formerly Socio) Screenshots

Screenshot of Webex Events (formerly Socio) Video Rooms: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of Webex Events (formerly Socio)  Lead Retrieval: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.