What users are saying about
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Top Rated
4019 Ratings
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Top Rated
286 Ratings

Microsoft Teams

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Top Rated
4019 Ratings
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Score 8.1 out of 100

Workplace from Meta

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286 Ratings
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Score 7.8 out of 100

Highlights

At their core, Microsoft Teams and Workplace by Facebook are collaboration tools designed to improve group or workplace communications.

Microsoft Teams is a popular choice for businesses that use Office 365 products. It is packaged in with the Office 365 suite and syncs up well with other Microsoft technologies. Workplace will feel familiar to Facebook users and it allows businesses to use news feeds and live videos to keep their users informed. 

Both Microsoft Teams and Workplace are excellent choices for businesses of all sizes because they both offer free versions for small teams and can scale to meet the needs of enterprise clients as well. 

Features

Microsoft Teams and Workplace both provide collaborative abilities, but each also has unique features that set them apart.

Microsoft Teams includes a robust chat service that allows users to communicate quickly without setting up a conference. Syncing with Office 365 also makes collaboration easy by allowing file sharing and calendar support as well as integrations with other Microsoft applications. Teams works on all iOS and Windows platforms and Users also enjoy how easy it is to share files and messages in the application. 

Workplace offers many of Facebook’s core features like groups but takes it a step beyond and allows for multi-company groups so businesses can collaborate with external partners or customers. Workplace users also get their own personalized news feed to help keep them aware of what is going on in their company and to have a shared space for encouraging coworkers’ achievements. Workplace also offers integrations for Office 365 and GSuite. Another main benefit of Workplace is that it offers live video broadcasting on-the-fly so users can record themselves and share updates and milestones with their coworkers. 

Limitations

Microsoft Teams loses some of its utility if a business is not using the Microsoft suite of office software. Users mention a lack of customization for notifications as a drawback. Some users have also had issues with statuses (offline, away, busy, etc.) from Outlook syncing correctly.

Workplace is based on social interactions and this may be somewhat of a drawback because some users report it being somewhat distracting while at work. Some users also report difficulty in understanding all of the functions available because there are so many available. Some also lack trust in the platform and have privacy concerns because it is owned by Facebook.  

Pricing

Microsoft Teams is included in Office 365, which has a free version for non-business use and three paid pricing tiers. The cheapest option is $5 per user per month and includes a small number of Office services including Teams and SharePoint. The Office 365 Business Premium plan costs $12.50 per user per month and includes the Microsoft Office Suite (Word, Excel, etc.). Lastly, the Microsoft 365 Business Plan costs $20 per user per month and includes advanced security protection. All Microsoft Team’s plans require an annual commitment.

Workplace by Facebook also offers a free version for small teams. Businesses can then move up to the Advanced tier for $4 per month per user which offers unlimited groups, 1TB of storage per person, and 24/7 support. The highest tier is the Enterprise plan for $8 per user per month and includes unlimited storage, multiple single-sign-on, early access to new features, and priority customer support. 

Feature Set Ratings

    Project Management

    7.9

    Microsoft Teams

    79%

    Workplace from Meta

    Feature Set Not Supported
    N/A
    Microsoft Teams ranks higher in 7/7 features

    Task Management

    8.0
    80%
    113 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.2
    72%
    57 Ratings
    N/A
    0 Ratings

    Scheduling

    8.7
    87%
    125 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.6
    76%
    77 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.8
    88%
    145 Ratings
    N/A
    0 Ratings

    Search

    7.7
    77%
    133 Ratings
    N/A
    0 Ratings

    Visual planning tools

    7.3
    73%
    92 Ratings
    N/A
    0 Ratings

    Communication

    8.3

    Microsoft Teams

    83%

    Workplace from Meta

    Feature Set Not Supported
    N/A
    Microsoft Teams ranks higher in 8/8 features

    Chat

    9.3
    93%
    159 Ratings
    N/A
    0 Ratings

    Notifications

    8.6
    86%
    157 Ratings
    N/A
    0 Ratings

    Discussions

    8.9
    89%
    148 Ratings
    N/A
    0 Ratings

    Surveys

    7.5
    75%
    80 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.7
    77%
    93 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    8.1
    81%
    44 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    7.4
    74%
    40 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    9.1
    91%
    140 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.1

    Microsoft Teams

    81%

    Workplace from Meta

    Feature Set Not Supported
    N/A
    Microsoft Teams ranks higher in 8/8 features

    Versioning

    8.1
    81%
    100 Ratings
    N/A
    0 Ratings

    Video files

    8.0
    80%
    126 Ratings
    N/A
    0 Ratings

    Audio files

    8.1
    81%
    127 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.5
    85%
    135 Ratings
    N/A
    0 Ratings

    Access control

    8.2
    82%
    120 Ratings
    N/A
    0 Ratings

    Advanced security features

    8.1
    81%
    93 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    7.6
    76%
    46 Ratings
    N/A
    0 Ratings

    Device sync

    8.3
    83%
    98 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Microsoft Teams is rated higher in 2 areas: Likelihood to Recommend, Usability
    • Workplace from Meta is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.5

    Microsoft Teams

    85%
    239 Ratings
    7.5

    Workplace from Meta

    75%
    56 Ratings

    Likelihood to Renew

    9.6

    Microsoft Teams

    96%
    7 Ratings

    Workplace from Meta

    N/A
    0 Ratings

    Usability

    8.1

    Microsoft Teams

    81%
    53 Ratings
    5.6

    Workplace from Meta

    56%
    2 Ratings

    Support Rating

    7.9

    Microsoft Teams

    79%
    195 Ratings
    8.3

    Workplace from Meta

    83%
    44 Ratings

    Implementation Rating

    10.0

    Microsoft Teams

    100%
    1 Rating

    Workplace from Meta

    N/A
    0 Ratings

    Contract Terms and Pricing Model

    5.7

    Microsoft Teams

    57%
    7 Ratings

    Workplace from Meta

    N/A
    0 Ratings

    Professional Services

    6.3

    Microsoft Teams

    63%
    7 Ratings

    Workplace from Meta

    N/A
    0 Ratings

    Likelihood to Recommend

    Microsoft Teams

    Our entire company has been able to communicate via Microsoft Teams for large company meetings and use video to connect with each other. We've held large team meetings as well where everyone joins in with video to be able to see each others' faces from time to time since we're all now 100% remote. Microsoft Teams is an excellent communication tool between myself and my employees. The one thing I'd say that is a drawback is that my team member and I had a personal conversation and an IT person was able to view and even share our conversation with other bosses. I thought this was inappropriate and I wish there would be a way to be "alerted" when someone is spying in on your conversations!
    Robin Martin | TrustRadius Reviewer

    Workplace from Meta

    Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement- recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place.Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications- instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
    Anonymous | TrustRadius Reviewer

    Pros

    Microsoft Teams

    • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
    • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
    • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
    Chris Gomez, SPHR | TrustRadius Reviewer

    Workplace from Meta

    • Bring groups of people together to share info, stories, updates, etc.
    • The chat app is pretty decent.
    • Workplace Live is a good large-group meeting broadcast platform.
    • It's pretty intuitive to use for anyone who's used Facebook.
    • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
    • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
    • It has search capabilities for finding old information.
    • It's available for both desktop/laptop and mobile devices.
    • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
    • Workplace Chat has the ability to set it to Do Not Disturb.
    • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
    • You can use Markdown to format your text
    Laura Gillenwater | TrustRadius Reviewer

    Cons

    Microsoft Teams

    • Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
    • Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
    • There is a limit to PIN 15 chats a favourites. This count should be increased.
    RAJESH VENGILOT | TrustRadius Reviewer

    Workplace from Meta

    • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
    • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
    • An admin control dashboard would be really effective and even more so with more users on the platform.
    David Faustina | TrustRadius Reviewer

    Pricing Details

    Microsoft Teams

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $5 per month

    Microsoft Teams Editions & Modules

    Edition
    Free$0.001
    Microsoft 365 Business Basic$5.001
    Microsoft 365 Business Standard$12.501
    Office 365 E3$20.001
    1. per user/per month
    Additional Pricing Details
    Discounts are available for non profit organizations.

    Workplace from Meta

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $4 per month per user

    Workplace from Meta Editions & Modules

    Edition
    Workplace Core$4.001
    Enterprise Live$2.001
    Enhanced Admin & Support$2.001
    1. per month per user
    Additional Pricing Details

    Likelihood to Renew

    Microsoft Teams

    Microsoft Teams 9.6
    Based on 7 answers
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Phil Parrish | TrustRadius Reviewer

    Workplace from Meta

    No score
    No answers yet
    No answers on this topic

    Usability

    Microsoft Teams

    Microsoft Teams 8.1
    Based on 53 answers
    The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
    Anonymous | TrustRadius Reviewer

    Workplace from Meta

    Workplace from Meta 5.6
    Based on 2 answers
    Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Microsoft Teams

    Microsoft Teams 7.9
    Based on 195 answers
    I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
    Rishav Raj | TrustRadius Reviewer

    Workplace from Meta

    Workplace from Meta 8.3
    Based on 44 answers
    Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
    Rahul Kumar | TrustRadius Reviewer

    Implementation Rating

    Microsoft Teams

    Microsoft Teams 10.0
    Based on 1 answer
    I find everything I need for my day-to-day work.
    Sarath Kumar Pujari | TrustRadius Reviewer

    Workplace from Meta

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Microsoft Teams

    I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
    Anonymous | TrustRadius Reviewer

    Workplace from Meta

    Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
    Adam Montgomery | TrustRadius Reviewer

    Contract Terms and Pricing Model

    Microsoft Teams

    Microsoft Teams 5.7
    Based on 7 answers
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Anonymous | TrustRadius Reviewer

    Workplace from Meta

    No score
    No answers yet
    No answers on this topic

    Professional Services

    Microsoft Teams

    Microsoft Teams 6.3
    Based on 7 answers
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Asik Jaman | TrustRadius Reviewer

    Workplace from Meta

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Microsoft Teams

    • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
    • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
    • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
    Anonymous | TrustRadius Reviewer

    Workplace from Meta

    • We can meet the project times, that with the communication in real time.
    • We provide solutions to our suppliers in a reliable and efficient manner.
    • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
    Marlon Seijas | TrustRadius Reviewer

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