Microsoft Teams vs. Workplace from Meta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Workplace from Meta
Score 7.9 out of 10
N/A
Facebook at Work allows users to interact with co-workers through the Facebook interface.
$4
per month per user
Pricing
Microsoft TeamsWorkplace from Meta
Editions & Modules
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Enterprise Live
$2.00
per month per user
Enhanced Admin & Support
$2.00
per month per user
Workplace Core
$4.00
per month per user
Offerings
Pricing Offerings
Microsoft TeamsWorkplace from Meta
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Microsoft TeamsWorkplace from Meta
Considered Both Products
Microsoft Teams
Chose Microsoft Teams
I think Microsoft Teams would win against both of them because Microsoft Teams has many features like having Channels, Conducting Webinars, Scheduling Meetings, Organizing your Calendar, and Integrated seamlessly with Outlook Calendar, Also you can Conduct Webinars and Large …
Chose Microsoft Teams
Personally, I have used a number of applications similar to Teams for a variety of functions. However, with regard to my current organizational use, I would say my experience with Teams provides a much more well-rounded user experience than Skype for Business. Teams performs …
Workplace from Meta
Chose Workplace from Meta
Unfortunately, Microsoft Teams wins by far in comparison with Workplace. MS Teams has many features that does not exist in Workplace like Screen Sharing, Integration with many Third Party Apps, Meetings, Webinars and the list goes on. I think Workplace would be only a good …
Chose Workplace from Meta
Workplace [from Meta] far outstrips the others as it allows you to create an information hub, as well as just enabling conversations. The Newsfeed, Groups and the Knowledge Library all make it really simple for the end-user to find information, and the familiarity of having …
Chose Workplace from Meta
We can compare Workplace in general from email communication (we use Bananatag tool for this). Our email communication and Workplace communication are sometimes competitors. RIght now, we have much higher analytics of email read rate/open rate than on Workplace activity. It may …
Chose Workplace from Meta
Any other tool used before is not UI familiar as Workplace by Facebook. So now most of companies are migrating to Workplace because it's very easy to use, UI is perfect similar to Facebook which is widely used by everyone now. Also to keep fun in organizations after the …
Chose Workplace from Meta
Facebook is the one Common word across Globe. Almost Everyone knows how to use it. And if this is capable of handling workplace requirements, then it is perfect competitor for anything in market.
Chose Workplace from Meta
Hangouts is positioning itself as a simpler service. It does not need to have a complete feed or directory of all of the users. Slack works more like Workplace, but feels more limited. Workplace feels more like a community board and can bridge distances between remote teams and …
Chose Workplace from Meta
Unlike Slack and Teams, which come from the enterprise world, Workplace is a product born from a social networking company making it friendlier and "cooler" somehow. It feels more familiar, easy to use and it can be less formal and more relatable. In terms of functionality, it …
Top Pros
Top Cons
TrustRadius Insights
Microsoft TeamsWorkplace from Meta
Highlights

TrustRadius
Research Team Insight
Published

At their core, Microsoft Teams and Workplace by Facebook are collaboration tools designed to improve group or workplace communications.

Microsoft Teams is a popular choice for businesses that use Office 365 products. It is packaged in with the Office 365 suite and syncs up well with other Microsoft technologies. Workplace will feel familiar to Facebook users and it allows businesses to use news feeds and live videos to keep their users informed. 

Both Microsoft Teams and Workplace are excellent choices for businesses of all sizes because they both offer free versions for small teams and can scale to meet the needs of enterprise clients as well. 

Features

Microsoft Teams and Workplace both provide collaborative abilities, but each also has unique features that set them apart.

Microsoft Teams includes a robust chat service that allows users to communicate quickly without setting up a conference. Syncing with Office 365 also makes collaboration easy by allowing file sharing and calendar support as well as integrations with other Microsoft applications. Teams works on all iOS and Windows platforms and Users also enjoy how easy it is to share files and messages in the application. 

Workplace offers many of Facebook’s core features like groups but takes it a step beyond and allows for multi-company groups so businesses can collaborate with external partners or customers. Workplace users also get their own personalized news feed to help keep them aware of what is going on in their company and to have a shared space for encouraging coworkers’ achievements. Workplace also offers integrations for Office 365 and GSuite. Another main benefit of Workplace is that it offers live video broadcasting on-the-fly so users can record themselves and share updates and milestones with their coworkers. 

Limitations

Microsoft Teams loses some of its utility if a business is not using the Microsoft suite of office software. Users mention a lack of customization for notifications as a drawback. Some users have also had issues with statuses (offline, away, busy, etc.) from Outlook syncing correctly.

Workplace is based on social interactions and this may be somewhat of a drawback because some users report it being somewhat distracting while at work. Some users also report difficulty in understanding all of the functions available because there are so many available. Some also lack trust in the platform and have privacy concerns because it is owned by Facebook.  

Pricing

Microsoft Teams is included in Office 365, which has a free version for non-business use and three paid pricing tiers. The cheapest option is $5 per user per month and includes a small number of Office services including Teams and SharePoint. The Office 365 Business Premium plan costs $12.50 per user per month and includes the Microsoft Office Suite (Word, Excel, etc.). Lastly, the Microsoft 365 Business Plan costs $20 per user per month and includes advanced security protection. All Microsoft Team’s plans require an annual commitment.

Workplace by Facebook also offers a free version for small teams. Businesses can then move up to the Advanced tier for $4 per month per user which offers unlimited groups, 1TB of storage per person, and 24/7 support. The highest tier is the Enterprise plan for $8 per user per month and includes unlimited storage, multiple single-sign-on, early access to new features, and priority customer support. 

Features
Microsoft TeamsWorkplace from Meta
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
7.1
182 Ratings
10% below category average
Workplace from Meta
-
Ratings
Task Management7.4137 Ratings00 Ratings
Gantt Charts6.270 Ratings00 Ratings
Scheduling7.8153 Ratings00 Ratings
Workflow Automation6.695 Ratings00 Ratings
Mobile Access7.9174 Ratings00 Ratings
Search7.3160 Ratings00 Ratings
Visual planning tools6.5111 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
7.6
191 Ratings
5% below category average
Workplace from Meta
-
Ratings
Chat8.8190 Ratings00 Ratings
Notifications8.0189 Ratings00 Ratings
Discussions8.4177 Ratings00 Ratings
Surveys7.2104 Ratings00 Ratings
Internal knowledgebase6.9117 Ratings00 Ratings
Integrates with GoToMeeting6.947 Ratings00 Ratings
Integrates with Gmail and Google Hangouts6.043 Ratings00 Ratings
Integrates with Outlook8.8156 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
7.3
177 Ratings
11% below category average
Workplace from Meta
-
Ratings
Versioning7.0122 Ratings00 Ratings
Video files7.4150 Ratings00 Ratings
Audio files7.5152 Ratings00 Ratings
Document collaboration8.1164 Ratings00 Ratings
Access control7.4148 Ratings00 Ratings
Advanced security features6.9110 Ratings00 Ratings
Integrates with Google Drive6.153 Ratings00 Ratings
Device sync7.9124 Ratings00 Ratings
Best Alternatives
Microsoft TeamsWorkplace from Meta
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Stackby
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Score 9.6 out of 10
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Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
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Score 9.7 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
Enterprises
HCL Connections
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Score 9.0 out of 10
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Score 9.3 out of 10
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User Ratings
Microsoft TeamsWorkplace from Meta
Likelihood to Recommend
8.0
(269 ratings)
7.4
(55 ratings)
Likelihood to Renew
5.3
(9 ratings)
-
(0 ratings)
Usability
6.9
(52 ratings)
5.6
(2 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(113 ratings)
8.4
(21 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.3
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
7.0
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsWorkplace from Meta
Likelihood to Recommend
Microsoft
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
Read full review
Meta Platforms Inc
Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
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Pros
Microsoft
  • Virtual meetings - ease of set up and execution
  • File sharing! We build channels for projects, and being able to invite only project members is huge!
  • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
Read full review
Meta Platforms Inc
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
Read full review
Cons
Microsoft
  • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
  • It uses lots of computational resources while running and thus, slows down the system sometimes.
  • It allows a few channels per team. The number of channels could be increased for better productivity.
Read full review
Meta Platforms Inc
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
Read full review
Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Meta Platforms Inc
No answers on this topic
Usability
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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Meta Platforms Inc
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
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Reliability and Availability
Microsoft
Rare, but outages do happen
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Meta Platforms Inc
No answers on this topic
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Meta Platforms Inc
No answers on this topic
Support Rating
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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Meta Platforms Inc
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
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Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
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Meta Platforms Inc
No answers on this topic
Alternatives Considered
Microsoft
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
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Meta Platforms Inc
Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Meta Platforms Inc
No answers on this topic
Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Meta Platforms Inc
No answers on this topic
Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Meta Platforms Inc
No answers on this topic
Return on Investment
Microsoft
  • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
  • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
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Meta Platforms Inc
  • We can meet the project times, that with the communication in real time.
  • We provide solutions to our suppliers in a reliable and efficient manner.
  • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
Read full review
ScreenShots

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.