Mimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.
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Veeam Data Cloud for Microsoft 365
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam Data Cloud for Microsoft 365 is a BaaS (Backup as a Service) solution used to back up and restore Microsoft 365 data, including Microsoft Exchange, Microsoft SharePoint, Microsoft OneDrive for Business and Microsoft Teams data.
If someone is looking for a cloud archive solution, I believe Mimecast Cloud Archive has one of the best. I have worked with a few competitors in the past but the reason we have continued with Mimecast Cloud Archive is because of the capability, cost to value, and support that we receive. They also have other capabilities that can add security to your environment that you can access from the same portal.
Veeam Data Cloud for Microsoft 365 is well suited for anyone using Microsoft 365 for email, OneDrive, and/or Sharepoint. Microsoft offers backup solutions, but their clunky, hard to use, and expensive, not to mention the fact that Microsoft likes to move features around to different admin consoles or different locations in the same admin console. Because of the limited scheduling options, Veeam Data Cloud for Microsoft 365 may not be well suited for large enterprises - a backup job from a previous day might still be running when it's supposed to start again, but the new job will not run until the previous job is complete.
Sync and Recover is a great tool for when you need to recover emails quickly or in bulk.
The archive is nested in the mail protection admin portal, so it is easy to navigate between the recent mail in the protection portal (limited window of time) and the archive when searching for emails during investigations or troubleshooting.
The additional protection feature allows scanning of emails that land in the archive. This helps with internal to internal emails that might have been malicious, for instance from a compromised account.
The Mimecast for Outlook add-in is nice, although you can access it from the web as well, for seeing your own archives. If users are missing an email, they can look there on their own without submitting an IT support ticket.
We do not allow end users to restore their own, but that is a feature that exists as well.
Predictable pricing. Microsoft pricing is "Pay as you go" based on utilization, which undoubtedly will increase as the tenant grows over time. Veeam is based on per-user.
Can select which location your data is stored, if you choose.
There are so many features, it can be difficult to find exactly how to perform some actions.
Emails are not automatically shown in their native format when searched you must click on the email and then request it be formatted in the proper format (HTML, plaintext, etc.).
Veeam Backup for Microsoft 365 isn't 'multi geo' aware - this means we have to manually select resources to back up depending on their geo-location.
Veeam Backup for Microsoft 365 doesn't backup Private Channels users create in a Team - there are workarounds for this but it would be nice if this just worked.
Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
The product is designed well, is cloud-based, and no on-pre infrastructure is needed. Easy deployment of the Outlook add-in allows users to gain integrated access to their archive directly from the Outlook application. The admin console gives access to all areas with easy navigation and helpful articles when needed. Strong community support and decent technical support.
The configuration of backups is fairly simple if you follow the recommendations. It took me a few days/cycles to fine tune the backups to make sure they were working. The restore process is also straight forward and if you are only looking for information, you do even need to do a full restore as you can peruse the data. You can also restore a single email or file instead a whole mailbox, OneDrive, or site
There is never an issue. Everytime I have needed to access my own personal search archive or globally search across the whole business it works each time. I cannot recall a time where the service was down when needed to be used and all our staff use it daily.
The stability of the tool is the biggest factor, it has a fantastic uptime and the loading speed is exceptional. Long gone are the days of waiting for Outlook to open up a traditional PST archive, I can simply click, find what I need and go, usually, before outlook has opened the archive. It is an exceptionally efficient tool.
We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.
It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
The support technicians at Veeam dealing with their Data Cloud platforms for MS365 and Office 365 are very knowledgeable and ready to assist in the event of having an issue. I had issues when I had initially started with the product and they were able to assist in getting these issues resolved, a problem caused by me, and didn’t make me feel bad I had not configured or understood their product well enough.
We used Mimecast professional services for the implementation and it was flawless as we were migrating from a competitor's product. The only downside was the amount of time required to ingest all the data as this was coming from a few different sources and in some cases it took months to migrate and index all the content. Apart from that the process was very well guided, with plenty of communication all throughout and without any major issues or downtime.
One of the big features of Mimecast is the ability to send large files. We used to use CItrix Sharefile for this but switched over to Mimecast's LFS for one large reason...since we are archiving all of our mail in Mimeast anyway we would have wanted these attachments, even if large, also available to if we go back to look at old emails. However just for usability sake I think Citrix Sharefile's large file send is more polished and probably works a little better. We just choose to use the Mimecast so we had a one stop shop when it came to email archiving
Veeam Data Cloud for Microsoft 365 rides the line of being overly complex and too restrictive very well. Acronis has far too many components for a small to medium business like us, whereas Arcserve requires interfacing with an unappealing graphical interface. Veeam Data Cloud for Microsoft 365 gave us a nice application with a single instance to install, nothing more.
The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.
