Mitel MiCollab vs Webex Meetings

What users are saying about

Score 7 out of 10

Based on 41 reviews and ratings

Score 8.3 out of 10

Based on 2026 reviews and ratings

Feature Set Ratings

Project Management

6.6

Mitel MiCollab

66%

Webex Meetings

Feature Set Not Supported

N/A

Mitel MiCollab ranks higher in 7/7 features

Task Management

8.2

82%

5 Ratings

N/A

0 Ratings

Gantt Charts

8.0

80%

1 Rating

N/A

0 Ratings

Scheduling

7.7

77%

7 Ratings

N/A

0 Ratings

Workflow Automation

6.5

65%

3 Ratings

N/A

0 Ratings

Mobile Access

6.8

68%

11 Ratings

N/A

0 Ratings

Search

5.2

52%

7 Ratings

N/A

0 Ratings

Visual planning tools

4.0

40%

4 Ratings

N/A

0 Ratings

Communication

6.9

Mitel MiCollab

69%

Webex Meetings

Feature Set Not Supported

N/A

Mitel MiCollab ranks higher in 8/8 features

Chat

8.0

80%

12 Ratings

N/A

0 Ratings

Notifications

7.8

78%

11 Ratings

N/A

0 Ratings

Discussions

7.2

72%

7 Ratings

N/A

0 Ratings

Surveys

10.0

100%

1 Rating

N/A

0 Ratings

Internal knowledgebase

8.2

82%

5 Ratings

N/A

0 Ratings

Integrates with GoToMeeting

5.0

50%

4 Ratings

N/A

0 Ratings

Integrates with Gmail and Google Hangouts

1.0

10%

3 Ratings

N/A

0 Ratings

Integrates with Outlook

8.0

80%

6 Ratings

N/A

0 Ratings

File Sharing & Management

6.1

Mitel MiCollab

61%

Webex Meetings

Feature Set Not Supported

N/A

Mitel MiCollab ranks higher in 7/7 features

Video files

2.0

20%

4 Ratings

N/A

0 Ratings

Audio files

5.5

55%

6 Ratings

N/A

0 Ratings

Document collaboration

5.2

52%

5 Ratings

N/A

0 Ratings

Access control

7.4

74%

7 Ratings

N/A

0 Ratings

Advanced security features

7.0

70%

6 Ratings

N/A

0 Ratings

Integrates with Google Drive

8.0

80%

1 Rating

N/A

0 Ratings

Device sync

8.0

80%

6 Ratings

N/A

0 Ratings

Performance & Compatibility of Online Events Software

Mitel MiCollab

Feature Set Not Supported

N/A

8.3

Webex Meetings

83%

Webex Meetings ranks higher in 4/4 features

High quality audio

N/A

0 Ratings

8.8

88%

656 Ratings

High quality video

N/A

0 Ratings

8.7

87%

648 Ratings

Low bandwidth requirements

N/A

0 Ratings

7.5

75%

624 Ratings

Mobile support

N/A

0 Ratings

8.3

83%

591 Ratings

Screen Sharing

Mitel MiCollab

Feature Set Not Supported

N/A

8.6

Webex Meetings

86%

Webex Meetings ranks higher in 2/2 features

Desktop sharing

N/A

0 Ratings

8.9

89%

648 Ratings

Whiteboards

N/A

0 Ratings

8.4

84%

561 Ratings

Online Meetings / Events

Mitel MiCollab

Feature Set Not Supported

N/A

8.5

Webex Meetings

85%

Webex Meetings ranks higher in 5/5 features

Calendar integration

N/A

0 Ratings

8.5

85%

621 Ratings

Meeting initiation

N/A

0 Ratings

8.7

87%

650 Ratings

Integrates with social media

N/A

0 Ratings

8.0

80%

234 Ratings

Record meetings / events

N/A

0 Ratings

8.7

87%

620 Ratings

Slideshows

N/A

0 Ratings

8.7

87%

565 Ratings

Online Events Collaboration

Mitel MiCollab

Feature Set Not Supported

N/A

8.5

Webex Meetings

85%

Webex Meetings ranks higher in 3/3 features

Live chat

N/A

0 Ratings

8.6

86%

613 Ratings

Audience polling

N/A

0 Ratings

8.5

85%

542 Ratings

Q&A

N/A

0 Ratings

8.5

85%

541 Ratings

Online Events Security

Mitel MiCollab

Feature Set Not Supported

N/A

8.7

Webex Meetings

87%

Webex Meetings ranks higher in 3/3 features

User authentication

N/A

0 Ratings

8.8

88%

581 Ratings

Participant roles & permissions

N/A

0 Ratings

8.7

87%

606 Ratings

Confidential attendee list

N/A

0 Ratings

8.6

86%

320 Ratings

Attribute Ratings

Webex Meetings is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Mitel MiCollab

69%

12 Ratings

8.6

Webex Meetings

86%

663 Ratings

Mitel MiCollab

N/A

0 Ratings

7.5

Webex Meetings

75%

40 Ratings

Mitel MiCollab

N/A

0 Ratings

8.7

Webex Meetings

87%

99 Ratings

Mitel MiCollab

N/A

0 Ratings

9.0

Webex Meetings

90%

430 Ratings

Mitel MiCollab

N/A

0 Ratings

8.6

Webex Meetings

86%

407 Ratings

Mitel MiCollab

64%

6 Ratings

8.1

Webex Meetings

81%

150 Ratings

Mitel MiCollab

N/A

0 Ratings

7.9

Webex Meetings

79%

2 Ratings

Mitel MiCollab

N/A

0 Ratings

7.8

Webex Meetings

78%

2 Ratings

Mitel MiCollab

N/A

0 Ratings

9.3

Webex Meetings

93%

18 Ratings

Contract Terms and Pricing Model

Mitel MiCollab

N/A

0 Ratings

7.7

Webex Meetings

77%

11 Ratings

Mitel MiCollab

N/A

0 Ratings

8.9

Webex Meetings

89%

402 Ratings

Mitel MiCollab

N/A

0 Ratings

9.0

Webex Meetings

90%

9 Ratings

Pros

Mitel MiCollab is great for working remotely. The twinning feature to allow calls directed to my office phone to ring on my cell phone is extremely convenient.
The feature that allows you to set which device you want to ring (desk phone, PC, cell phone) is great as even when I am in the office, I prefer to just use my cell phone.
The customer support for the product is first-rate. They are always present and helpful when needed.

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Verified User

Analyst in Finance and Accounting

Investment Banking Company, 1001-5000 employees

View all 12 answers on this topic

Video Conference Meetings: In every industry from HR department to IT Department, everyone has there meetings, Webex just solve the issue of conference room blocking.
Events: Now we dont have to seat at conference hall & listen the events. We can do this while seating at home
Polls: Now we can record our views or make our voting count. Webex polls simply solve this issue with digital polling

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Radhika Chavan

Senior Business Development Executive

ZeroMiles Technologies Services Pvt LtdInformation Technology & Services, 11-50 employees

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Cons

Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
Has chat feature to tag someone when they are on the phone, or you just don't want to call
App for smartphone allows for desk phone to cell phone collaboration

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Nathan Venno

IT Manager

VistaFood Exchange IncWholesale, 51-200 employees

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At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
Hard to navigate attendees while presenting yourself.

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Nick Melosky

District Manager

ADPHuman Resources, 10,001+ employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Mitel MiCollab Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$12 per month

Webex Meetings Editions & Modules

Edition

Basic	$0.00¹
Meet + Call Plan	$25.00¹
Meet Plan	$13.50¹
Enterprise	Contact Sales
Call Plan	$17.00³

user/month
none
user/month

Additional Pricing Details

Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Likelihood to Renew

No score

No answers yet

No answers on this topic

Webex Meetings 7.5

Based on 40 answers

Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information

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Jess Messenger

Account Supervisor

Mulberry Marketing CommunicationsPublic Relations and Communications, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Webex Meetings 8.7

Based on 99 answers

Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.

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Lance Herbst .ılı.ılı

Senior Systems Engineer

NTTInformation Technology & Services, 10,001+ employees

View all 99 answers on this topic

Reliability and Availability

No score

No answers yet

No answers on this topic

Webex Meetings 9.0

Based on 430 answers

Available all time, I didn't face any downtime with Webex Meetings. I use Webex from my Andriod phone or windows PC all-time experience is very good. Also, I usually use wifi or 4g and the connection is stable and the audio & video are very clear. Webex Meetings deployment is distributed among many data centers around the world. No chance to be down.

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Remon Adel

Senior Network Engineer

SmartNetServInformation Technology & Services, 11-50 employees

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Performance

No score

No answers yet

No answers on this topic

Webex Meetings 8.6

Based on 407 answers

I can't speak of integration with many software. The only integration I have is with Microsoft Outlook and the integration has been error-free for me. I do think Webex usually loads quite quickly. The only issue we had once was for an international employee who was based in a very low bandwidth environment and it took her 5-10 minutes for the meeting to start. But that issue was only for her and nobody else in the meeting experienced that. However, I have noticed that Zoom has a faster startup time than Webex. Webex, though, is usually faster to load than Microsoft Teams.

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Talha Shahzad

Program Officer

World Learning IncNon-profit Organization Management, 51-200 employees

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Support Rating

Mitel MiCollab 6.4

Based on 6 answers

Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.

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Verified User

Director in Information Technology

Hospital & Health Care Company, 51-200 employees

View all 6 answers on this topic

Webex Meetings 8.1

Based on 150 answers

The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.

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Aziz Khambati

Account Manager

DealMYtime Services Private LimitedInformation Technology & Services, 11-50 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Webex Meetings 9.3

Based on 18 answers

That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.

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Chris Carpenter

Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler

Beckman Coulter, IncBiotechnology, 10,001+ employees

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Alternatives Considered

MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors

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Verified User

Administrator in Information Technology

Pharmaceuticals Company, 1001-5000 employees

View all 12 answers on this topic

We use Microsoft Teams as our staple platform in the workplace but most of our team prefer Webex Meetings. This is due to its flexibility and stability. We have also used Zoom to bring in remote presenters for lectures and events but many staff are still cautious of using Zoom due to previous security downfalls. WebEx Meetings has a good name with most people we talk to and most users find it easy to adapt to and use.

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lewis brown

Audio Visual Technician

Flinders UniversityHigher Education, 1001-5000 employees

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Contract Terms and Pricing Model

No score

No answers yet

No answers on this topic

Webex Meetings 7.7

Based on 11 answers

Pricing structures are available with multiple options- 1. From Website directly. (Not recommended due to absence of partner support). 2. From Cisco Partner. (Highly recommended they help in setup as well as after-service support to a particular extent that again depends from partner to partner). Small Tip- Free Fell to negotiate with the partner. They can and they will. 3. Cisco through partners for the larger organizations provides Active Use plans. Where they give you as many licenses you want but charge you as per the usage.

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Aziz Khambati

Account Manager

DealMYtime Services Private LimitedInformation Technology & Services, 11-50 employees

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Scalability

No score

No answers yet

No answers on this topic

Webex Meetings 8.9

Based on 402 answers

Setting this product in any department is easy since it has the most flexible setup process. The networking path is easy to maintain and monitor since the infrastructure is not complicated. New members who start using this product familiarize themselves within the shortest time possible. Marketing using this product has a great impact on influencing customers and interacting with them.

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Ganbare Yaki

Marketing Manager

MANGORetail, 10,001+ employees

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Professional Services

No score

No answers yet

No answers on this topic

Webex Meetings 9.0

Based on 9 answers

We did not take advantage of Webex Meetings' professional services.

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Michael Craven

Owner/President/CEO

P.C. 911Computer & Network Security, 1-10 employees

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Return on Investment

I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.

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Verified User

Employee in Corporate

Hospital & Health Care Company, 1001-5000 employees

View all 12 answers on this topic

The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.

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Daniel Meyer

Founder & CEO

Under A Tree, Inc.Non-profit Organization Management, 1-10 employees

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