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Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    mRemoteNG

    Score8.7 out of 10
    N/AmRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A

    RemotePC

    Score9.1 out of 10
    N/ARemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect…

    $29.50

    per year

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    mRemoteNGRemotePCTeamViewer
    Editions & Modules
    No answers on this topic
    Consumer
    $29.50
    per year 1 computer
    SOHO
    $99.50
    per year 10 computers
    HelpDesk
    $99.50
    per year unlimited computers
    Team
    $299.50
    per year 50 computers
    Enterprise
    $599.50
    per year 100 computers
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    mRemoteNGRemotePCTeamViewer
    Free Trial
    NoYesYes
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsRemotePC offers regular first year discounts for all plans.
    More Pricing Information
    Community Pulse
    mRemoteNGRemotePCTeamViewer
    Considered Multiple Products
    Open Source
    No answer on this topic
    IDrive
    Chose RemotePC
    RemotePC is remarkably similar to TeamViewer. It uses a similar interface to TeamViewer software. When I first started using it, I thought it was a little slower, but after a month, I noticed it was almost the same. It is stable and does exactly what I need (Internet-based …
    Incentivized
    Chose RemotePC
    RemotePC offers a more cost-effective solution compared to TeamViewer, with similar features for remote desktop access. I selected RemotePC because it provides better value for smaller teams or individual users, offering lower pricing tiers and equally robust security measures, …
    Incentivized
    Chose RemotePC
    TeamViewer has a lot of features (maybe even too many) and feels very overpriced. RemotePC delivers much greater value.
    Incentivized
    Chose RemotePC
    Although TeamViewer stands as the top product for remote support, the same goes for its pricing. A small business like ours wouldn't be able to afford software like TeamViewer and we would never be using most of its features.
    On the other end, Splashtop is an affordable option, …
    Incentivized
    Chose RemotePC
    no longer usable for private or voluntary use
    Incentivized
    Chose RemotePC
    I was tired of dealing with the free 1 minute algorithm lockup, even when I wasn't a business. I prefer to pay something (a lot less) that I ended up discovering is even easier to use and better than them
    Incentivized
    Chose RemotePC
    Its just easy to use and does exactly what is advertised. There is nothing complicated about it. If you need access to your home PC from anywhere in the world on a computer with a browser or a smart phone, you now have it for a super low price.
    Incentivized
    Chose RemotePC
    Easy to setup in more complex and multi OS environment
    Incentivized
    Chose RemotePC
    RemotePC was cheaper
    Incentivized
    Chose RemotePC
    This software offers a similar feature set at a much better price point, making it a better value.
    Incentivized
    Chose RemotePC
    It is pretty similar. Splashtop is good but a bit pricey. RemotePC is more cost effective. Over all my favorite has been bomgar, RemotePC is better then kaseya.
    Incentivized
    Chose RemotePC
    I think RemotePC is cost-effective, has excellent performance and responsiveness, and is user-friendly.
    Incentivized
    Chose RemotePC
    As I mentioned earlier all the above products had difficulty working with Apple Operating Systems. Difficult to set the optimum security settings. Problems arose every time an OS update occurred.
    Incentivized
    Chose RemotePC
    RemotePC provides comprehensive features and secure reliable connections at value pricing for our fixed remote admin needs.
    Incentivized
    Chose RemotePC
    Just as good and much less expensive. Has all the features as the others have and I have no complaints so far.
    Incentivized
    Chose RemotePC
    I purchased RemotePC to use on computers that had an issue with Splashtop. Splashtop was purchased due to the huge Logmein price increase. All three have very similar tools and uses. Logmein is a very solid tool but the pricing is restrictive for small companies. Splashtop
    Incentivized
    TeamViewer
    Chose TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better …
    Incentivized
    Chose TeamViewer
    TeamViewer is much useful for large scale companies where as RemotePC is more useful for small scale companies. TeamViewer has more better benefits and Userinterface in comparions to RemotePC. TeamViewer provide AR remote help can also be integrated with most common used tools …
    Incentivized
    Chose TeamViewer
    I have used RemotePC. The controls did not seem as solid and refined as TeamViewer. From a budgetary prospective, RemotePC is way less expensive. However, TeamViewer seemed to have a more solid connection with fewer artifacts when transitioning between open windows. RemotePC is …
    Incentivized
    Chose TeamViewer
    Very easy, no advanced config needed. Highly reliable even on low bandwidth. Strong encryption, 2fA session logging. Work on cross-platfrom like windows, Linux, macOS etc. Smooth even under average network. Session recording, unattended accessc and chat. Strong enterprise …
    Incentivized
    Chose TeamViewer
    TeamViewer is always ahead of the game in new innovation and technological improvements compared to its competitors. I have always found TeamViewer's UI and UX user-friendly and quite easy to use. The security of connection is quite strong as well which makes it better compared …
    Incentivized
    Chose TeamViewer
    Easier access faster than some of the others. We love the mobile feature where you can use the app to connect when on the road. Also it has the ability to access cell phones as well, which many times helps us help a client with their iphones. Great feature. There have been …
    Incentivized
    Chose TeamViewer
    TeamViewer is far better than the other programs
    Incentivized
    Chose TeamViewer
    TeamViewer is easier to implement, easier to use and has a vast feature set.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    94%
    Would buy again
    32 Answers
    88%
    Would buy again
    377 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    97%
    Delivers good value for the price
    31 Answers
    88%
    Delivers good value for the price
    348 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    94%
    Happy with the feature set
    32 Answers
    96%
    Happy with the feature set
    411 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    27 Answers
    91%
    Lived up to sales and marketing promises
    283 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    32 Answers
    97%
    Implementation went as expected
    351 Answers
    Features
    mRemoteNGRemotePCTeamViewer
    Remote Administration
    Comparison of Remote Administration features of mRemoteNG and RemotePC and TeamViewer
    Feature
    mRemoteNG
    8.6
    6 Ratings
    9% above category average
    RemotePC
    8.8
    33 Ratings
    11% above category average
    TeamViewer
    8.9
    550 Ratings
    4% above category average
    Screen sharing8.01 Ratings9.333 Ratings00 Ratings
    File transfer5.13 Ratings8.927 Ratings8.9519 Ratings
    Secure remote access with Smart Card authentication10.01 Ratings00 Ratings00 Ratings
    Over-the-Internet remote session9.63 Ratings8.931 Ratings00 Ratings
    Remote management of servers & workstations10.06 Ratings9.323 Ratings00 Ratings
    Remote Active Directory® management9.03 Ratings8.811 Ratings00 Ratings
    Centralized management dashboard9.23 Ratings8.615 Ratings00 Ratings
    Session record10.01 Ratings8.817 Ratings8.4373 Ratings
    Annotations7.01 Ratings8.610 Ratings8.1140 Ratings
    Monitoring and Alerts9.01 Ratings00 Ratings00 Ratings
    Multi-platform remote control7.46 Ratings8.722 Ratings00 Ratings
    Instant message00 Ratings8.819 Ratings8.8478 Ratings
    Initiate remote control from mobile00 Ratings8.821 Ratings00 Ratings
    Access to sleeping/powered-off computers00 Ratings00 Ratings7.5363 Ratings
    Security
    Comparison of Security features of mRemoteNG and RemotePC and TeamViewer
    Feature
    mRemoteNG
    -
    Ratings
    RemotePC
    -
    Ratings
    TeamViewer
    8.8
    65 Ratings
    0% above category average
    Role-based user permissions00 Ratings00 Ratings8.866 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of mRemoteNG and RemotePC and TeamViewer
    Feature
    mRemoteNG
    -
    Ratings
    RemotePC
    -
    Ratings
    TeamViewer
    7.9
    45 Ratings
    1% below category average
    Third-party software integrations00 Ratings00 Ratings7.945 Ratings
    Remote Access
    Comparison of Remote Access features of mRemoteNG and RemotePC and TeamViewer
    Feature
    mRemoteNG
    -
    Ratings
    RemotePC
    -
    Ratings
    TeamViewer
    8.6
    78 Ratings
    5% above category average
    Attended device access00 Ratings00 Ratings9.178 Ratings
    Unattended device access00 Ratings00 Ratings8.774 Ratings
    Mobile device access00 Ratings00 Ratings8.068 Ratings
    Virtual device access00 Ratings00 Ratings8.664 Ratings
    Multiple-display support00 Ratings00 Ratings8.665 Ratings
    Multiple concurrent sessions00 Ratings00 Ratings8.467 Ratings
    Best Alternatives
    mRemoteNGRemotePCTeamViewer
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    mRemoteNGRemotePCTeamViewer
    Likelihood to Recommend
    9.1
    (6 ratings)
    10.0
    (34 ratings)
    8.8
    (608 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    8.1
    (68 ratings)
    Usability
    9.1
    (3 ratings)
    9.6
    (14 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    8.7
    (164 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    mRemoteNGRemotePCTeamViewer
    Likelihood to Recommend
    Open Source
    Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows. Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
    Incentivized
    Read full review
    IDrive
    While at the office, I needed documents from my home PC. I was able to use the browser at the office to access my home PC, grab the document and download it. You can also browse the web from work via your home PC, if you know what I mean. Framerates are great, so it felt natural the whole time. Also the app works on Android without any issues
    Read full review
    TeamViewer
    I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
    Incentivized
    Read full review
    Pros
    Open Source
    • Easy to organize and group servers.
    • Many different protocols for remote access.
    • The ability to make use of external applications for non-directly supported protocols.
    • Servers can inherit settings from nodes above so you can set up properties once making adding new servers/devices very quick.
    • Easy to export and share config with new team members (be mindful of what you do with passwords though).
    Incentivized
    Read full review
    IDrive
    • Anywhere Access - the tool ensures our employees can connect to work computers from any location.
    • It ensures secure remote connection which protects our business data.
    • Remote troubleshooting and configurations saves is money.
    • The tool supports a hybrid workforce.
    • It offers remote file transfer capabilities.
    • RemotePC comes with great security features to prevent unauthorized access.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Open Source
    • The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.
    • It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.
    Incentivized
    Read full review
    IDrive
    • long waiting time to initiate connection compare to competitors
    • total lack of keyboard translation between macOS - Windows. No keyboard configuration options at all. I don't recommend macOS users, and non-english keyboard layout users.
    • Key combination transfer doesn't work or behaves strange
    Read full review
    TeamViewer
    • With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
    • With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
    • The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    No answers on this topic
    IDrive
    I still find value in this tool. If I needed to increase computers supported, I would need to revaluate pricing concerns.
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Open Source
    Because it is easy to use once installing. The interface is very intuitive and there are help files available for anyone needing further set up assistance. For someone who is currently overwhelmed with managing too many things in too many places, mRemote simplifies this and puts the power back in the administrators hands with their intuitive interface.
    Incentivized
    Read full review
    IDrive
    At this point I have no issue with RemotePC's overall usability. It continues to meet my needs for what is required for me to run my business. I would like to see continued improvements with RemotePC's allowing me to continue to work remotely. Waking or starting the computer would be a plus.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Open Source
    No answers on this topic
    IDrive
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Open Source
    No answers on this topic
    IDrive
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Open Source
    Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
    Incentivized
    Read full review
    IDrive
    No answers on this topic
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Open Source
    No answers on this topic
    IDrive
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Open Source
    No answers on this topic
    IDrive
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Open Source
    No answers on this topic
    IDrive
    No answers on this topic
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Open Source
    Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find an alternative that does all that but doesn't cost a huge amount. Don't get me wrong I would happily pay for an alternative that could provide an overall better, more convenient experience, but I have yet to find one that has made me think it's worth jumping ship from mRemoteNG.
    Incentivized
    Read full review
    IDrive
    Although TeamViewer stands as the top product for remote support, the same goes for its pricing. A small business like ours wouldn't be able to afford software like TeamViewer and we would never be using most of its features. On the other end, Splashtop is an affordable option, but its deployment is a little too complicated. RemotePC was our choice, with an easy deployment process and a pricing program that's easy to understand and within our budget.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Open Source
    No answers on this topic
    IDrive
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • Very easy to hand over connections to new starters.
    • Having multiple remote protocols in one place is a massive time saver.
    Incentivized
    Read full review
    IDrive
    • I can use my Mac, which I am very familiar with and holds all my files, and also access a program integral to my business on a Windows-based computer through RemotePC.
    • I can go back and forth through Mac iOS and Windows easily.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    RemotePC Screenshots

    Product screenshotProduct screenshotProduct screenshot

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.