RemotePC vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RemotePC
Score 8.3 out of 10
N/A
RemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect…
$39.50
per year 1 License, 2 Computers
TeamViewer
Score 8.2 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$24.90
per month (billed annually)
Pricing
RemotePCTeamViewer
Editions & Modules
Consumer
$39.50
per year 2 computers
SOHO
$59.50
per year 5 computers
SOHO
$79.50
per year 10 computers
HelpDesk
$99.50
per year unlimited computers
Team
$299.50
per year 50 computers
Enterprise
$599.50
per year 100 computers
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
RemotePCTeamViewer
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsRemotePC offers regular first year discounts for all plans.
More Pricing Information
Community Pulse
RemotePCTeamViewer
Considered Both Products
RemotePC
Chose RemotePC
Although TeamViewer stands as the top product for remote support, the same goes for its pricing. A small business like ours wouldn't be able to afford software like TeamViewer and we would never be using most of its features.
On the other end, Splashtop is an affordable option, …
Chose RemotePC
TeamViewer has a lot of features (maybe even too many) and feels very overpriced. RemotePC delivers much greater value.
Chose RemotePC
RemotePC offers a more cost-effective solution compared to TeamViewer, with similar features for remote desktop access. I selected RemotePC because it provides better value for smaller teams or individual users, offering lower pricing tiers and equally robust security measures, …
Chose RemotePC
This software offers a similar feature set at a much better price point, making it a better value.
Chose RemotePC
It is pretty similar. Splashtop is good but a bit pricey. RemotePC is more cost effective. Over all my favorite has been bomgar, RemotePC is better then kaseya.
Chose RemotePC
I think RemotePC is cost-effective, has excellent performance and responsiveness, and is user-friendly.
Chose RemotePC
As I mentioned earlier all the above products had difficulty working with Apple Operating Systems. Difficult to set the optimum security settings. Problems arose every time an OS update occurred.
Chose RemotePC
RemotePC provides comprehensive features and secure reliable connections at value pricing for our fixed remote admin needs.
Chose RemotePC
Just as good and much less expensive. Has all the features as the others have and I have no complaints so far.
Chose RemotePC
I purchased RemotePC to use on computers that had an issue with Splashtop. Splashtop was purchased due to the huge Logmein price increase. All three have very similar tools and uses. Logmein is a very solid tool but the pricing is restrictive for small companies. Splashtop
TeamViewer
Chose TeamViewer
I have used RemotePC. The controls did not seem as solid and refined as TeamViewer. From a budgetary prospective, RemotePC is way less expensive. However, TeamViewer seemed to have a more solid connection with fewer artifacts when transitioning between open windows. RemotePC is …
Chose TeamViewer
Easier access faster than some of the others. We love the mobile feature where you can use the app to connect when on the road. Also it has the ability to access cell phones as well, which many times helps us help a client with their iphones. Great feature. There have been …
Chose TeamViewer
TeamViewer is far better than the other programs
Chose TeamViewer
TeamViewer is easier to implement, easier to use and has a vast feature set.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
RemotePCTeamViewer
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RemotePC
9.2
19 Ratings
11% above category average
TeamViewer
8.2
433 Ratings
1% below category average
Screen sharing9.719 Ratings9.2420 Ratings
File transfer9.715 Ratings8.5403 Ratings
Instant message8.79 Ratings8.0370 Ratings
Over-the-Internet remote session9.819 Ratings8.9414 Ratings
Initiate remote control from mobile9.212 Ratings8.0331 Ratings
Remote management of servers & workstations9.813 Ratings8.7361 Ratings
Remote Active Directory® management8.46 Ratings9.979 Ratings
Centralized management dashboard8.08 Ratings7.9280 Ratings
Session record9.29 Ratings8.2275 Ratings
Annotations9.46 Ratings6.988 Ratings
Multi-platform remote control9.712 Ratings8.4330 Ratings
Secure remote access with Smart Card authentication00 Ratings7.9136 Ratings
Access to sleeping/powered-off computers00 Ratings7.1273 Ratings
Monitoring and Alerts00 Ratings7.7205 Ratings
Best Alternatives
RemotePCTeamViewer
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RemotePCTeamViewer
Likelihood to Recommend
9.7
(20 ratings)
8.4
(484 ratings)
Likelihood to Renew
9.0
(1 ratings)
9.7
(62 ratings)
Usability
9.0
(1 ratings)
9.3
(56 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
9.1
(4 ratings)
Support Rating
-
(0 ratings)
9.1
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.0
(4 ratings)
Implementation Rating
-
(0 ratings)
8.4
(43 ratings)
Configurability
-
(0 ratings)
9.1
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(4 ratings)
Product Scalability
-
(0 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
6.7
(4 ratings)
Vendor pre-sale
-
(0 ratings)
7.9
(4 ratings)
User Testimonials
RemotePCTeamViewer
Likelihood to Recommend
IDrive
RemotePC is very well suited for remote administration and remote access to own PC's. Larger scale implementations might require integration and gateway server. Mobile access best requires a tablet however without a mouse navigation can be cumbersome. Multiple connections on one PC seems currently not supported so a one on one link for the time being
Read full review
TeamViewer
It is well suited if the team members work remotely and need constant collaboration and communication throughout the development cycle. It is so helpful for Systems Engineers in the Software industry to resolve laptop and computer issues. It is also helpful for troubleshooting hardware issues like printers, scanners, server racks, and more. It is less suited if the teams are small and no remote access or group calls are needed, they could very well use telephones and mobile phones.
Read full review
Pros
IDrive
  • It installs well using common sense (which is not common)
  • It is easy to use
  • It is easy to setup unique encryption keys for maximum security for each system in your dashboard
Read full review
TeamViewer
  • Allows remote login on to systems where the user doesn’t have to have their email established to open a link.
  • It uses the full monitor instead of a browser
  • File transfers are a breeze
  • Chat functionality works well too
  • Multiple sessions at once and viewing multiple monitors easily
Read full review
Cons
IDrive
  • Streaming quality of remote desktop
  • More options for unattended access
  • Client should be set up to access Windows login screen by default
Read full review
TeamViewer
  • We are very happy about the TeamViewer functionality and recognize a lot of advanced functionality in comparison with Anydesk for example.
  • It's fast and very reliable.
  • We think that TeamViewer is a very secure platform.
  • We like to use new feature and functions when they get available.
Read full review
Likelihood to Renew
IDrive
I still find value in this tool. If I needed to increase computers supported, I would need to revaluate pricing concerns.
Read full review
TeamViewer
We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
Read full review
Usability
IDrive
Pretty easy to setup and use. Get up and running and support users.
Read full review
TeamViewer
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
Read full review
Reliability and Availability
IDrive
No answers on this topic
TeamViewer
Always available if setup correctly.
Read full review
Performance
IDrive
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
IDrive
No answers on this topic
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
In-Person Training
IDrive
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
Read full review
Online Training
IDrive
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
Implementation Rating
IDrive
No answers on this topic
TeamViewer
No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.
Read full review
Alternatives Considered
IDrive
Although TeamViewer stands as the top product for remote support, the same goes for its pricing. A small business like ours wouldn't be able to afford software like TeamViewer and we would never be using most of its features. On the other end, Splashtop is an affordable option, but its deployment is a little too complicated. RemotePC was our choice, with an easy deployment process and a pricing program that's easy to understand and within our budget.
Read full review
TeamViewer
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
Read full review
Scalability
IDrive
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
IDrive
  • reduced downtime with quick integration
  • ability to quickly access a remote computer, even when you don't have ready access to your own system. Any computer will work in a pinch :)
  • multi platform support simplifies interaction between various operating systems.
Read full review
TeamViewer
About 2 - 3 months
  • Average Effective/workable time of a team member has increased because the team member does not to wait for the IT team do the installment of any software and hand the laptop over again.
  • Cost for the alternate laptops have been reduced, since there is less requirement now to handover a backup PC for the employees until the current PC's issue is resolved, if it's software issue.
  • Cost of the transport, electricity and building maintenance, has reduced, since the remote working option for the employees is available with the TeamViewer.
Read full review
ScreenShots

RemotePC Screenshots

Screenshot of Screenshot of Screenshot of

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.