What users are saying about
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Top Rated
567 Ratings
32 Ratings
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Score 8.7 out of 100

Splashtop

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Top Rated
567 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • Splashtop ranks higher in 1 feature set: Remote Administration

Remote Administration

7.9

N-able Take Control

79%
8.0

Splashtop

80%
N-able Take Control ranks higher in 7/14 features

Screen sharing

8.7
87%
8 Ratings
9.5
95%
37 Ratings

File transfer

6.9
69%
9 Ratings
8.8
88%
39 Ratings

Instant message

8.4
84%
8 Ratings
8.1
81%
30 Ratings

Secure remote access with Smart Card authentication

8.2
82%
1 Rating
N/A
0 Ratings

Access to sleeping/powered-off computers

6.2
62%
3 Ratings
4.2
42%
13 Ratings

Over-the-Internet remote session

8.0
80%
9 Ratings
9.4
94%
42 Ratings

Initiate remote control from mobile

5.5
55%
6 Ratings
8.8
88%
26 Ratings

Remote management of servers & workstations

8.5
85%
8 Ratings
9.4
94%
7 Ratings

Remote Active Directory® management

8.5
85%
4 Ratings
N/A
0 Ratings

Centralized management dashboard

9.1
91%
7 Ratings
7.9
79%
32 Ratings

Session record

8.7
87%
5 Ratings
7.6
76%
19 Ratings

Annotations

8.6
86%
4 Ratings
9.0
90%
2 Ratings

Monitoring and Alerts

8.5
85%
7 Ratings
5.1
51%
5 Ratings

Multi-platform remote control

6.5
65%
8 Ratings
8.2
82%
33 Ratings

Attribute Ratings

  • Splashtop is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.9

N-able Take Control

79%
9 Ratings
9.7

Splashtop

97%
406 Ratings

Likelihood to Renew

N-able Take Control

N/A
0 Ratings
8.9

Splashtop

89%
25 Ratings

Usability

N-able Take Control

N/A
0 Ratings
8.8

Splashtop

88%
17 Ratings

Availability

N-able Take Control

N/A
0 Ratings
7.6

Splashtop

76%
3 Ratings

Performance

N-able Take Control

N/A
0 Ratings
9.1

Splashtop

91%
3 Ratings

Support Rating

N-able Take Control

N/A
0 Ratings
9.5

Splashtop

95%
380 Ratings

Implementation Rating

N-able Take Control

N/A
0 Ratings
9.0

Splashtop

90%
9 Ratings

Configurability

N-able Take Control

N/A
0 Ratings
4.5

Splashtop

45%
1 Rating

Contract Terms and Pricing Model

N-able Take Control

N/A
0 Ratings
9.1

Splashtop

91%
1 Rating

Ease of integration

N-able Take Control

N/A
0 Ratings
9.1

Splashtop

91%
1 Rating

Product Scalability

N-able Take Control

N/A
0 Ratings
9.1

Splashtop

91%
3 Ratings

Professional Services

N-able Take Control

N/A
0 Ratings
9.1

Splashtop

91%
1 Rating

Vendor post-sale

N-able Take Control

N/A
0 Ratings
9.1

Splashtop

91%
2 Ratings

Vendor pre-sale

N-able Take Control

N/A
0 Ratings
9.1

Splashtop

91%
2 Ratings

Likelihood to Recommend

N-able

In situations in which you have high-end, up-to-date hardware systems, Take Control will thrive. Using the software on older system, or clients that do not wish to update to current OS/hardware, Take Control will suffer.
Read full review

Splashtop

With Splashtop SOS Unlimited, technicians can access unlimited attended
computers and mobile devices, as well as unlimited unattended computers. The file transfer drag and drop feature works very well. I don't feel like there is any scenario where it is less appropriate. All the functions are a benefit and can make it much easier on the technicians.
Read full review

Pros

N-able

  • Easy to use remote support.
  • Easily and securely access sensitive systems.
  • Easily set-up our end users with the ability to remote access to their own desktops as needed.
Read full review

Splashtop

  • At 60 dollars a year it's easily affordable.
  • Very easy to install and use.
  • Fast reliable service and frequent updates (its continually developed).
  • They listen to feedback! I personally provided multiple ideas that were implemented into the software in good time!
  • Cross platform.
  • Multiple logins allowed.
  • Multiple remote sessions allowed.
Read full review

Cons

N-able

  • Copy and paste functions from the host to a remote desktop is cumbersome.
  • Screen sizing is an issue for lower resolution devices (servers).
Read full review

Splashtop

  • As I indicated in my review write-up, this package is creme de la creme of remote support packages.
  • Although I can refresh the list of installed pc's via a menu choice, it would be nice to have the option for the list to refresh automatically after a user-selected time period.
Read full review

Pricing Details

N-able Take Control

Starting Price

Editions & Modules

N-able Take Control editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Splashtop

    Starting Price

    $0

    Editions & Modules

    Splashtop editions and modules pricing
    EditionModules
    SOS$17.001
    SOS+10$19.002
    SOS Unlimited$34.003
    Splashtop EnterpriseContact Sales4
    Business Access$5.005
    Remote Support$40.006

    Footnotes

    1. per month billed annually
    2. per month billed annually
    3. per month billed annually
    4. none
    5. per month billed annually
    6. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    N-able

    No answers on this topic

    Splashtop

    I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
    Read full review

    Usability

    N-able

    No answers on this topic

    Splashtop

    It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
    Read full review

    Reliability and Availability

    N-able

    No answers on this topic

    Splashtop

    We rarely see any downtime.
    Read full review

    Performance

    N-able

    No answers on this topic

    Splashtop

    We've had no problems with latency or connections to remote PCs
    Read full review

    Support Rating

    N-able

    No answers on this topic

    Splashtop

    We have reached out to Splashtop support a handful of times and always received a response in a timely manner. Their support is helpful and thorough and lived up to the expectations we had for them. All of our support requests have been handled by either chat or email and both were excellent!
    Read full review

    Implementation Rating

    N-able

    No answers on this topic

    Splashtop

    Log in, download install and log in. Very easy.
    Read full review

    Alternatives Considered

    N-able

    Take Control can be accessed through a browser whereas Windows Remote Desktop requires settings on the PC and device to remote into the end device. Installing the end devices application has mostly been a flawless install with limited setting configurations. GoToMyPC has often required a reboot of the end device in order to get it working.
    Read full review

    Splashtop

    Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
    Read full review

    Contract Terms and Pricing Model

    N-able

    No answers on this topic

    Splashtop

    Terms were simple, straightforward, and acceptable.
    Read full review

    Scalability

    N-able

    No answers on this topic

    Splashtop

    It's easy to install by creating installation packages.
    Read full review

    Professional Services

    N-able

    No answers on this topic

    Splashtop

    Easy to work with
    Read full review

    Return on Investment

    N-able

    • Looks professional and the ease of addressing issues raised by the RMM gives clients confidence in me as their provider.
    • Managed Service clients tend to appreciate minimal work interruption, so quick connections that don't require user interaction is great.
    Read full review

    Splashtop

    • I bought it personally so I could use it for my convenience so I am sure the ROI is up there!
    • It makes it a lot faster to tell a customer, "hold on - let me email you that," .. rather than "hold on- let me make a call and see if I can get someone in the office to do that."
    • It makes time zones a thing of the past. I can log in to my office computer at whatever time I need to. No waiting for someone to be IN the office!
    Read full review

    Screenshots

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